My first time in Dubai. Staying at the Shangrila is like having family taking care of you.
5 stars
Shangri-La Dubai
Sheikh Zayed Road P.O. Box 75880, Dubai 0, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4343 8888Photos of Shangri-La Dubai
Overview
Shangri-La Dubai offers 5-star accommodation, as well as an outdoor pool, free Wi-Fi and a Jacuzzi. Close to restaurants and shops, the hotel is a convenient base while in Dubai.
Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa and wellness centre, Chi Spa. It provides outdoor tennis courts and a rooftop terrace, as well as squash courts. It also has a fitness centre with cardiovascular equipment, a sauna and a stationary bike.
Rooms at Shangri-La Dubai offer a flat-screen TV, a mini bar and slippers. They are air conditioned and provide an in-room safe, bottled water and tea and coffee making facilities.
Lunch and dinner are served daily at Shang Palace, as are Chinese specialties. Guests can choose from a range of drinks at Balcony and Lobby Lounge. Guests are also welcome to relax with a drink at Ikandy Ultra Lounge.
The hotel provides on-site parking and is an easy drive from The Index and Burj Khalifa. Ahmed Abdul Rahim Al Attar Tower and Chelsea Tower are within walking a distance.
Latest deals for Shangri-La Dubai
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Shangri-La Dubai
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Upper floors accessible by lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Things to do
- Gift shop
- Beauty salon
- Night club
Fitness
- Fitness centre
- Tennis
- Squash
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Bedroom
- Wardrobe or closet
Reviews of Shangri-La Dubai
8.9
Very good
3902 verified ratings
Wonderful
2775
Very good
486
Good
297
Okay
98
Fair
105
Mediocre
56
Poor
85
Summary of reviews
Guests say
Guests appreciated the hotel's great location and views, especially from the pool area. However, many expressed dissatisfaction with the service quality, citing issues with staff responsiveness and cleanliness in some areas. The Horizon Club was highlighted positively, but overall, there were concerns about the consistency of service and hygiene standards.AI-generated from customer reviews
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Score by provider
8.9 out of 10
428 reviews
8.3 out of 10
2 reviews
All reviews
Cons (-) Very friendly, helpful staff!
Location
Sheikh Zayed Road P.O. Box 75880, Dubai 0
What's nearby
- Sheikh Zayed Road178 m
- Burj Khalifa1.2 km
- Dubai International Financial Centre1.2 km
- Dubai Mall1.5 km
- The Address Downtown Dubai1.7 km
- Trade Centre 12 km
- Jumeirah Beach2.5 km
- Oud Metha5.3 km
- Al Karama5.7 km
- Dubai City Centre7.2 km
- Port Saeed7.5 km
- Dubai Creek7.7 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 899722
Essential information about Shangri-La Dubai
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $356 |
When to book a room at Shangri-La Dubai
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city centre | 1.3 km |
Nearest airport | Dubai Intl |
Distance to airport | 10.5 km |
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