Great place to stay
I loved this hotel. Everything looked super modern and very clean inside and out. The one thing that surprised me was that the breakfast was not complimentary. I had walked in, served myself, my wife and my daughter everything we needed before a "waiter" showed up. They were kind enough to let us slide but I did tip. I'm not upset it wasn't complimentary but I am upset that it was that easy to mistake it as such. Overall would definitely go back and recommend it to others.
I loved my room! Amenities were great, great selection and TV channels and there was very comfortable beds! The staff were all very kind and accommodating. Since I was there for a convention and the renovations were a damper on things, they gave attendees a complementary night, free parking and Wi-Fi. I thought it was a fantactic gesture.
Since they are in the middle of a renovation the lobby didn't look very great. Also I am not crazy about the 20% incidentals charge but I understand it's something they have to do. Lastly, the room service food isn't terribly great- it's kind of bland unfortunately .
Amazing for the money
I thought the staff at this hotel were incredibly nice. Even during a remodel they still went above and beyond to ensure that we had a great stay! Also, the shower was so relaxing! Great thanks to these guys for making my overnight seem like home.
Just the pesky remodeling of the hotel. I know that the staff couldn't help it but having to follow detour signs for check in and parking got a little old. That really is all I can say, and I'm just being picky. Even during the remodeling the same were very accommodating!
Appearance and friendly bar staff.
Somewhat lazy and dismissive front desk. Given a room near construction. Dirty pillows (could smell a previous guests' perfume) and comforter. Broken air conditioning, all in a newly renovated room.
Very clean and staff was extremely polite and professional
The pool was under construction and I heard noises all day long. No one let me know the Hotel was under construction. I checked out a day early because of the noise
No wonder it was cheap
Only paid $100 and they had an in house bar and a pretty nice lobby. Some of the staff was awesome!
While some of the staff was great (the daytime staff) the nighttime staff was a nightmare. Also, be sure you bring your own drinks and snacks as ordering 3 non alcoholic drinks will cost you $23!
One night stay for my wife and I to visit my son attending college in Dallas. Hotel was nice and the staff was friendly. 2 blocks from Watermark Chuch, so easy to walk to that Sunday. Rooms was spacious, and hotel was clean. They are about due for some furniture replacement.
My only concern is about the breakfast. In other hotels like Marriott, the breakfast is on the house, so I was disappointed that you had to pay for it.
Outdated, poor room set-up, loud ice machine (which my room was next to)
Staff was not attentive. Seemed more concern to yell across the lobby to a friend or answer the phone in front of your while they where trying to help you. Overall they are not very professional at their job.
Comfort, style and genuine Texas hospitality await you at The Westin Dallas Park Central. Conveniently located just north of the city's downtown district or accommodation offers close proximity to attractions including SMU, the Galleria Dallas and the Cotton Bowl Stadium - as well as many corporate headquarters. Stretch out in recently refreshed rooms and suites, which feature unique design and iconic perks like the Westin Heavenly® Bed. Elsewhere at the hotel, you can savor a healthy meal at Urban South Dine, open for breakfast, lunch and dinner. Maintain your workout routine at the WestinWORKOUT® Fitness Studio, spoil yourself with an in-room spa treatment or and enjoy scenic city views form the rooftop pool. If you're hosting an event, you have 42,000 square feet of versatile venue space at your disposal, including a magnificent ballroom that seats 2,000. Should you wish to explore, we offer easy access to the DART Rail Station, connecting you to everything you want to see and experience in the area.
Based on 2,374 reviews
Value for money
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