|"Just really enjoyed my stay."||(in 28 reviews)|
|"Spacious Room and Comfortable beds."||(in 27 reviews)|
|"Clean, friendly staff, large rooms."||(in 39 reviews)|
|"Utensils in dining area were dirty."||(in 4 reviews)|
|"Like separate sink & vanity outside the bathroom."||(in 6 reviews)|
|"Not enough parking"||(in 5 reviews)|
Good Location and value
Nice & clean room Convenient location to expressway and to downtown
Room had a musty smell Cramped bathroom - door almost butts up against toilet Elevator button wasn’t working - had tape for 1st floor instead of actual button Breakfast was a cluster - crazy line to get food and running out of plates and juice
A quick stay
It was an expedi value so I got what I thought was a good price.
Floors and bathroom were dirty. Reception didn't tell me anything about the amenities etc. over all it was blah and I wouldn't go there or recommend it.
The size of the room is great. Love the Hyatt
I made a reservation for two beds. My reservation was taken... But not held. They ran out of rooms with two beds. Apparently this hotel doesn't understand what a reservation is or how the process works.
Nice, clean room. Nice, helpful staff. Will definitely stay here again.
Hotel was quiet, which allowed for a good night's sleep, and the beds were comfortable. Complimentary breakfast was decent.
Not enough parking.
The room was clean and tended to. We had the occasion to go to the front desk several times for various things. Everyone was friendly, professional and helpful. PS, couldn't figure out how to rate the 5star section but would have rated them all 5.
We loved many things about the hotel. The room was very nice, especially the bed. The bed felt as if the result of a blanket having sex with a cloud. It was the comfiest sleep I'd ever had. The entrance tithe hotel was gorgeous and well prepared. It was inviting, as well as relaxing. The view from our hotel room, though we were only on the second floor, was astonishing. You could see the CBS Television building, and many other various skyscrapers. The staff was friendly and helpful.
There isn't many bad things to say, but everything has it's ups and downs. One issue with the hotel was the carpet stains. They were few in number, but they were still very noticeable and obvious. Another issue was the lack of staff. It was hard to find someone who could assist us. There was also the issue of the A/C. The A/C blew cold and we would wake up freezing, but it didn't blow hard. We had to let the A/C blow for four hours or so before the room cooled off, and that was my main issue. My big issue was when I went to eat breakfast here. I picked up a stack of unclean plates and finally found a decent one. The plates had food on them and water spots and so did the silverware. I was very disappointed in how unclean they were. I didn't want to eat off of anything until I hunted for clean plates and silverware.
Guest rooms feature the Hyatt Grand beds, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar, refrigerator and bathroom vanity with granite countertops. Enjoy complimentary WiFi. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Based on 1,878 reviews
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