Palmer House a Hilton Hotel

Palmer House a Hilton Hotel

17 East Monroe Street, Chicago, IL 60603, United States
+1 312 726 7500

rate per night


based on 769 reviews

Palmer House a Hilton Hotel
Sun 29/1
Thu 2/2

About Palmer House a Hilton Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

This hotel is situated in Downtown Chicago, and features a Jacuzzi, an indoor pool and a sauna. It is located a short walk from Chicago Loop, Millennium Park and Chicago Board of Trade Building.

This 4-star hotel provides a ballroom, a Turkish steam bath and an express check-in and check-out feature. Airport transfers, a laundry service and a dry cleaning service are available upon request.

Rooms at The Palmer House Hilton feature hair dryers and mini bars. The hotel also has several connecting rooms to accommodate families.

Hilton Hotel Palmer House Chicago provides a variety of in-house dining options with Lockwood Restaurant and Bar and Potter’s Lounge. Each evening, guests can relax in the comfortable lounge bar. For those with day trips planned, the hotel offers packed lunches if required.

O'Hare International Airport is around a 30-minute car ride from Hilton Palmer House and Chicago Union Station is within walking distance. Willis Tower and Grant Park are each within walking distance.

Photos of Palmer House a Hilton Hotel

Property safety measures

Palmer House a Hilton Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for Palmer House a Hilton Hotel

Sun 29/1
Thu 2/2
Show deals with
Executive rooms($219 - $958)
Executive room
1 double bed

1 double bed



$219 totalKAYAK
no bed type specified
no bed type specified


no bed type specified
no bed type specified


Double rooms($188 - $672)
Double room
1 double bed

1 double bed



$188 totalSuperTravel
1 king bed

1 king bed


1 double bed

1 double bed



$200 totalSuperTravel
Luxury rooms($31 - $1,038)
Luxury Room
2 double beds

2 double beds



$31 totalTraveluro
1 king bed

1 king bed



$227 totalKAYAK
1 king bed

1 king bed



$254 totalTraveluro
Standard rooms($155 - $574)
Standard Room
1 double bed

1 double bed



$155 totalSuperTravel
1 double bed

1 double bed


1 double bed

1 double bed



$163 totalSuperTravel
King rooms($211 - $699)
King room
no bed type specified
no bed type specified


$211 totalSuperTravel
no bed type specified
no bed type specified


$212 totalTraveluro
1 king bed

1 king bed



$240 totalKAYAK
Deluxe rooms($297 - $804)
Deluxe room
1 king bed

1 king bed



$297 totalKAYAK
2 double beds

2 double beds



$317 totalSuperTravel
2 double beds

2 double beds



$340 totalKAYAK

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift


  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table


  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Steam room
  • Spa and wellness centre
  • Massage
  • Sauna

Things to do

  • Gift shop
  • Shops (on site)
  • Beach access
  • Bicycle hire
  • Beauty salon


  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Telephone
  • Carpeted

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Alarm clock


  • Fax/photocopying
  • Desk


  • Fitness centre

Reviews of Palmer House a Hilton Hotel

GoodBased on 769 verified guest reviews

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5.9 Fair
This was our 4th time staying at this formerly grand hotel, and I’m afraid it will be our last. Services at the hotel have been scaled back to a point that is a bit embarrassing and it’s not just the post-pandemic version. In the middle of our stay in Feb 2019 we had room service available on Day 1, then poof it was discontinued on Day 2, never to return. We thought we were in the Twilight zone. The room we had this time had wallpaper peeling, hot water in the showers that was intermittent and a refrigerator that kept your items at a not very refrigerator-like 70 degrees. Anyway Hilton has let this once proud building lapse into irrelevancy and it’s a shame.
8.8 Very Good
Pros:When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Cons:The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.
4.8 Mediocre
Cons:Old rooms with unreliable HVAC systems. AC stuck at 65*F and had a freezing stay. Guest hotline a joke. Service engineer nice but basically told me at 10pm that the room would take hours to earm up to 70 degrees.
9.4 Wonderful
Pros:Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.
Cons:Some of the details were a bit dated (limited elevator services to various floors), and a large hotel can mean a long walk to your room, but we still loved it!
4.0 Mediocre
Cons:The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.
8.5 Very Good
Pros:Location was excellent. Staff very kind and attentive, specially the concierge.
Cons:The mattress is kind of soft. Lines in the reception are a bit chaotic. The lobby is spectacular but the seating is not very inviting.
9.7 Wonderful
Pros:Over all convenience
Cons:No coffee in the Room
8.8 Very Good
Pros:Great hotel
Cons:Better mattress and pillows
10.0 Wonderful
Pros:We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
2.0 Poor
Cons:Very small rooms and poor room service.


17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Symphony Center253 m
  • Art Institute of Chicago299 m
  • Cloud Gate380 m
  • Chicago Cultural Center393 m
  • Millennium Park0.5 km
  • Chicago Theater0.6 km
  • Grant Park0.7 km
  • Willis Tower0.8 km
  • Chicago Riverwalk0.9 km
  • Chicago Lakefront Trail1.2 km
  • Magnificent Mile1.6 km
  • Shedd Aquarium1.8 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Palmer House a Hilton Hotel

  • All reservations at Palmer House a Hilton Hotel – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.5 km from the centre of Chicago. Symphony Center is the closest landmark to Palmer House a Hilton Hotel.

  • Check-in time is 15:00 and check-out time is 11:00 at Palmer House a Hilton Hotel.

  • Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • Palmer House a Hilton Hotel is 14.3 km from Chicago Midway.

  • Yes, Palmer House a Hilton Hotel has a pool on-site.

  • KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

Nearby hotels and places to stay

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Value for money


Distance to city centre

0.5 km

Location rating


Nearest airport

Chicago O'Hare Intl

Distance to airport

25.4 km