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Palmer House a Hilton Hotel
4 stars

Palmer House a Hilton Hotel

17 East Monroe Street, Chicago, IL 60603, United States
+1 312 726 7500

rate per night


based on 1,233 reviews

Palmer House a Hilton Hotel
Fri 31/5
Sat 1/6
Room type
Nightly total
Double room
Standard Room
Executive room

About Palmer House a Hilton Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $25 food and beverage credit for use in all hotel outlets; daily $25 credit towards on-site spa services. The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, James M. Nederlander Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.

Photos of Palmer House a Hilton Hotel

Latest deals for Palmer House a Hilton Hotel

Fri 31/5
Sat 1/6
Standard Room
1 double bed
1 double bed
bed type unknown
Executive room
bed type unknown
bed type unknown
1 double bed
Deluxe room
bed type unknown
1 king bed
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Queen room
1 queen bed
1 queen bed
1 queen bed
Double room
1 double bed
2 double beds
2 double beds
Luxury Room
1 double bed
1 double bed
1 king bed

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Palmer House a Hilton Hotel

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk


  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Steam room


  • Minibar
  • Packed lunches
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • DVD player

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking


  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available


  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Trouser press


  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed

Things to do

  • Gift shop
  • Beach access
  • Bicycle hire
  • Beauty salon

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle


  • Bathtub
  • Hairdryer
  • Bathrobe


  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe


  • Balcony

Family friendly

  • Cribs available


  • Fitness centre

Reviews of Palmer House a Hilton Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

GoodBased on 1,233 verified guest reviews

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10.0 Wonderful
For the price, location, and history, it was fantastic. Mattresses could be updated, but everything was clean and the staff was polite and helpful. We enjoyed the gorgeous lobby and bar every evening and downstairs Starbucks lower level. A real gift to Chicago.
4.0 Mediocre
Rooms are run diwn and feel cramped and not clean.
6.0 Okay
I love an old hotel, but this one needs a refresh. My room was dark, had peeling wallpaper and poorly patched plaster, and no coffee maker. Basic amenities (coffee in the room or available in the lounge/lobby; early/late check-in) were only available for an extra charge. I couldn’t find a room service menu, if that was even available. There were multiple loud families on my floor - as a mom, I’m sympathetic, but we paid to be on the executive floors intended for business travelers. It all made jet lag and early meetings more difficult for our team. The staff were kind, but clearly struggling to get staffing levels back where they need to be for such a large hotel. I’ll skip this one on my next trip to Chicago, until it gets some rehab.
5.9 Fair
This was our 4th time staying at this formerly grand hotel, and I’m afraid it will be our last. Services at the hotel have been scaled back to a point that is a bit embarrassing and it’s not just the post-pandemic version. In the middle of our stay in Feb 2019 we had room service available on Day 1, then poof it was discontinued on Day 2, never to return. We thought we were in the Twilight zone. The room we had this time had wallpaper peeling, hot water in the showers that was intermittent and a refrigerator that kept your items at a not very refrigerator-like 70 degrees. Anyway Hilton has let this once proud building lapse into irrelevancy and it’s a shame.
8.8 Very Good
Pros:When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Cons:The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.
4.8 Mediocre
Cons:Old rooms with unreliable HVAC systems. AC stuck at 65*F and had a freezing stay. Guest hotline a joke. Service engineer nice but basically told me at 10pm that the room would take hours to earm up to 70 degrees.
9.4 Wonderful
Pros:Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.
Cons:Some of the details were a bit dated (limited elevator services to various floors), and a large hotel can mean a long walk to your room, but we still loved it!
4.0 Mediocre
Cons:The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.
8.5 Very Good
Pros:Location was excellent. Staff very kind and attentive, specially the concierge.
Cons:The mattress is kind of soft. Lines in the reception are a bit chaotic. The lobby is spectacular but the seating is not very inviting.
9.7 Wonderful
Pros:Over all convenience
Cons:No coffee in the Room


17 East Monroe Street, Chicago, IL 60603

What's nearby

  • Symphony Center249 m
  • Art Institute of Chicago294 m
  • Cloud Gate374 m
  • Chicago Cultural Center389 m
  • Millennium Park0.5 km
  • Chicago Theater0.6 km
  • Grant Park0.7 km
  • Willis Tower0.8 km
  • Chicago Riverwalk0.9 km
  • Chicago Lakefront Trail1.2 km
  • Magnificent Mile1.6 km
  • Shedd Aquarium1.8 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Palmer House a Hilton Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Palmer House a Hilton Hotel

  • Does the Palmer House a Hilton Hotel offer fitness classes?

    Keeping fit and having fun at the same time is possible with the fitness classes offered at the Palmer House a Hilton Hotel. Hotel guests pay a rate of $20 per class and can visit the Boot Camp for high-energetic workouts or yoga classes to not only work wonders on the body, but also the mind.

  • What activities are offered at the Palmer House a Hilton Hotel?

    Buckle up for the many activities offered at the Palmer House a Hilton Hotel and enjoy a variety of fun times during your stay. For an excellent tea experience with a range of blends and sandwiches, you can attend the Afternoon Tea from 2:00 to 4:00 pm taking place February to December. For a mysterious experience, you can also pay the award-winning magician Dennis Watkins a visit in the Magic Parlor for incredible magic tricks and mind-reading.

  • Are there any special massages available at the Palmer House a Hilton Hotel?

    As you will already be in Chicago, try the signature Chicago Fire and Ice massage available at the hotel’s spa. Using a mix of cold and hot stones to balance the electromagnetic body field, this innovative massage is the ideal way to decompress and to reduce inflammation as well as improve sleep. As for body wraps, the Palmer House Polish in Vichy is also a signature treatment that fully exfoliates and rejuvenates the body.

  • What meeting facilities does the Palmer House a Hilton Hotel have?

    Whether large or small, events of any kind can take place at the Palmer House a Hilton Hotel, may it be business meetings, wedding receptions, or other events. The hotel features over 130,000 sq ft of space that extends over 3 ballrooms and 78 breakout rooms where you can converse with business partners before or after checking out the spa and the Chicago area. In fact, the hotel’s conference facilities won the 2016 Best of Meetings Today award – so check out the award-winning center.

  • How much is parking at the Palmer House a Hilton Hotel?

    There are various parking options available for guests bringing their car to the Palmer House a Hilton Hotel. There is a self-parking hotel lot with a 24-hour attendant for approximately $55 per day. Slightly cheaper is the non-VIP parking lot across the street from the hotel for $47. Valet Parking is also available for a daily rate of $82.

  • What is the best route from the airport to the Palmer House a Hilton Hotel?

    From Chicago Midway International Airport, it is between 20 to 40m by car to the Palmer House a Hilton Hotel and your vacation time. The most direct route leads via the I-55 N. If you land at O’Hare International Airport, the best route to take is the I-90 E to reach the hotel in 30 to 50m.

  • Are there any packages available at the Palmer House a Hilton Hotel?

    With the Bed & Breakfast package, you can plan the perfect getaway for you or for you and your partner. The package comes with special rates for one of the elegant rooms, complimentary breakfast for two, as well as romantic quality time. The Family Fun Package includes a stay for two adults and two children, complimentary access to the gym, and serves as the perfect weekend gift for the entire family.(Prices checked 05/05/19).

  • Where is Palmer House a Hilton Hotel located?

    Palmer House a Hilton Hotel is located at 17 East Monroe Street in Loop, 0.5 km from the centre of Chicago. Symphony Center is the closest landmark to Palmer House a Hilton Hotel.

  • When is check-in time and check-out time at Palmer House a Hilton Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Palmer House a Hilton Hotel.

  • Does Palmer House a Hilton Hotel offer free Wi-Fi?

    Yes, Palmer House a Hilton Hotel offers free Wi-Fi.

  • How far is Palmer House a Hilton Hotel from the airport?

    Palmer House a Hilton Hotel is 14.1 km from Chicago Midway.

  • Does Palmer House a Hilton Hotel have a pool?

    Yes, Palmer House a Hilton Hotel has a pool on-site.

  • How does KAYAK find such great Palmer House a Hilton Hotel hotel deals?

    KAYAK scours the web for all room deals available at Palmer House a Hilton Hotel in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palmer House a Hilton Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palmer House a Hilton Hotel.

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