Wonderful, helpful staff
Had a problem with my reservation and the staff was incredibly helpful in resolving it. They also have a special relationship with Northwestern Hospital and is so convenient to be across the street from there.
Good room at an affordable price
Also comes with decent gym and breakfast and WiFi for free
Rooms and decor could use some updating; felt a little dated in some areas
Staff was amazing!!!
Friendly and very helpful staff. Room was very nice and location was fantastic!
No Pepsi products
It was right in the middle of downtown.
The first room they gave us had used sheets with lipstick stains on them, and the room had a odor to it, after a little bit of complaining they moved us to another room. The Bathroom in the 2nd room smelled of urine, there was a hole in the lamp shade, the vent for the air conditioner had a very loud raddle to it and there was wall paper pealing off the wall. There was 3 elevators for 40 floors, so it was about a 10 minute wait to exit your floor. I paid 300 dollars for one night, I expected better.
Everyone went over and above to make sure our family members were taken care We have family staying with you to be close to Hospital
friendly staff Clean environment
In the heart of magnificent mile! Clean room, friendly staff, big room with great view
Great location, nice view
When the air conditioning was running we froze. When it stopped we were burning up!
We arrived really early and the staff was very accommodating. Our rooms weren't ready but they happily stored our luggage while we went to lunch.
Would stay again
Super clean room and very nice breakfast selection
One of the three elevators was down and the wait for an elevator in the mornings was unbelievable. I waited for 15 min to get onto one that had room for even 1 person.
We stayed on the 23rd floor, and we were there for 2 nights. Unfortunately, the elevators were SUPER slow. We waited for over 15 minutes both mornings before deciding to take the stairs. We heard others talking about it at breakfast too. Middle of the day, it wasn't as bad. My legs still hurt from doing so many stairs this weekend. Otherwise, the location to Michigan Avenue was GREAT. Close to our favorite restaurant, Grand Lux.
Hotel location, overall room comfort and view, staff attentiveness, value and breakfast
Room location(we are HHonor Members and were put in room on elevator wall), bathroom needs work.Cost of parking.
Feel welcome the moment you arrive at Hampton Inn Chicago Downtown/Magnificent Mile. Located only moments from exciting shopping and dining opportunities on the Magnificent Mile, this modern Chicago hotel offers wonderful views of Lake Michigan and Michigan Avenue. We are just across the street from Northwestern Memorial Hospital, the Rehabilitation Institute of Chicago and Lurie Children's Hospital, and offer easy access to lots of museums and family-friendly attractions. Settle in to a modern and spacious guest room at this Magnificent Mile hotel in Chicago, Illinois. Check emails with free WiFi, browse HD channels on the 36-inch flat-screen TV and get a great night’s sleep in the clean and fresh Hampton bed®. Comfortable suites are also available, with a mini-refrigerator and sofa bed. Start each day with Hampton’s free hot breakfast buffet, or grab a Hampton’s On the Run Breakfast bag™, Monday through Friday. Savor delicious English and American cuisine for breakfast, lunch and dinner in the Elephant and Castle restaurant. Buy snacks and sundries in the handy onsite Suite Shop. Swim in the seasonal outdoor pool as you enjoy wonderful lake and city views, or work out in the free fitness center – both located on the hotel’s 40th floor. Print documents in the 24-hour business center and hold a business event for up to 80 people with three meeting rooms and customizable catering menus. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton®.
Based on 2,225 reviews
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