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7.6
My car rental
Pros: The agents was nice and on time for my pick up... They was willing to change my rental if needed since I was going skiing..
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4.0
Good service, lots of hidden costs
Pros: Customer service. quality of the car, location
Cons: Lots of hidden costs
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4.4
Cavet emptor
Pros: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.
Cons: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.
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2.0
Terrible terrible terrible
Cons: Terrible terrible terrible I was promised a seven passenger van that hit three suitcases with a seven passenger I got a car that has two seats in the back and when you open the two seats there is no space for any luggage. it was not a van it was a five passenger station wagon that has two small seats in the back and when I asked for the car and I offered more money they had none The company needs to be more honest about what they are renting. I would have got the nine passenger van if I knew I had of time
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4.0
Good service, lots of hidden costs
Pros: Customer service. quality of the car, location
Cons: Lots of hidden costs
review from
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4.4
Cavet emptor
Pros: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.
Cons: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.
review from
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2.0
Terrible terrible terrible
Cons: Terrible terrible terrible I was promised a seven passenger van that hit three suitcases with a seven passenger I got a car that has two seats in the back and when you open the two seats there is no space for any luggage. it was not a van it was a five passenger station wagon that has two small seats in the back and when I asked for the car and I offered more money they had none The company needs to be more honest about what they are renting. I would have got the nine passenger van if I knew I had of time
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