Santiago de los Caballeros car rentals

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Santiago de los Caballeros, Dominican Republic28 Oct — 4 Nov
Same drop-off
Santiago de los Caballeros, Dominican Republic
Wed 10/28
Wed 11/4

Santiago de los Caballeros car rental information

Pick-up locationSantiago de los Caballeros
Rental locations25
Airport locations21

Santiago de los Caballeros car rental reviews and directory

Rated no. 1
Dollar
Best rated
7 Good (3 reviews)
1 location in Santiago de los Caballeros
Dollar
Locations in Santiago de los Caballeros
Av.victor Manuel Espaillat+1 809 221 7168
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00
  • 8
  • 7.3
  • 6.6
  • 6.6
  • 6.6
Recent reviews
3.2 Mediocre28 Feb 2018
Reserved a Tahoe or equivalent got a Hyundai TucsonPros: Honestly nothing about this rental was goodCons: The scamming at counter by Daniel. Being charge for want I book but given a smaller car. Listening to Daniel the scammer tell his coworker to get the smaller one so they make more money. I don’t speak much Spanish but I understand it. So listening to it happen in my face was horrible. When dropping the car off no one was there. It took me an extra 30 minutes just to find out I have to park the car in the parking lot and leave key and ticket in drop box behind counter. All the other companies had employees present but dollar did not... first and last time I use them. Even if I see a deal I will just pay more for the better customer service and better treatment.... Bottom line avoid dolar rental in Santiago Dominican Republic and use others
8.0 Excellent11 Jun 2017
Cons: It was a nice car, very clean and the employees were very helpful
Rated no. 2
E-Z Rent-A-Car
7 Good (2 reviews)
1 location in Santiago de los Caballeros
E-Z Rent-A-Car
Locations in Santiago de los Caballeros
Santiago Del Cibao Int'l Airport - Europcar+1 809 233 8150
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 7
  • 8
  • 6
  • 8
  • 6
Recent reviews
4.0 Okay19 May 2019
Cons: They wanted to charge me a lot more than what the Expedia reservation said. Almost double the amount! On top of that, they required you to add a $25 dollars per DAY insurance even after buying my own insurance online which covers up to 40k on international accidents.
Rated no. 3
National
6.8 Good (2 reviews)
2 locations in Santiago de los Caballeros
National
Locations in Santiago de los Caballeros
Ave. Juan Pablo Duarte Casi
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday00:00 - 00:00
Santiago Intl Airport
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 7
  • 7
  • 6
  • 6
  • 8
Recent reviews
4.8 Okay31 Aug 2016
Slow to pick up car.Pros: Good car conditionsCons: very slow proccess to pick up car. around 1 hour waiting.
Rated no. 4
Ace
6.7 Good (6 reviews)
1 location in Santiago de los Caballeros
Ace
Locations in Santiago de los Caballeros
In Terminal+1 809 233 8177
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 7.3
  • 7
  • 6.6
  • 6
  • 6.6
Recent reviews
2.8 Mediocre28 Feb 2017
Poor pick up / great returnPros: Joel Batista, the gentlemen that I returned the car to was simply amazing. He is very kind and always goes above and beyond to accommodate all clients.Cons: Ms. Marte, the attendant on duty when I picked up the car was extremely rude, sarcastic and very unprofessional. I have been renting from Ace for years at the same location and every time she is working at the time I pick up my rental she always makes a problem out nothing. I have dealt with many Ace attendant and never had a problem with any of them except for this particular person.
2.0 Mediocre6 Dec 2016
Can't rent from KAYAKPros: Nothing. I showed up at the airport and there were absolutely no vehicles available for me to get home at 3:00 am. Thankfully I was traveling with a group and they took me home.Cons: For the second time in as many trips when I get to the airport at 3:00 am my rental is not available, last April I rented through KAYAK and when I showed up to pick my vehicle all they had for me was a compact car in lieu of the small SVU that I reserved. Not only that, the next day I was responsible for returning the temporary rental back to one of their offices to then pick up my reserved rentals, so basically I wasted my first vacation day dealing with my rental. This time around, I said okay Alamo is definitely not the way to go so let me try ACE, but little did I know this was going to be even worst. After waiting for over 20 minutes to be helped, I was flat out told that my vehicle was not available and the only car available was a full size SUV that I would have to pay more for and I had to take their insurance as my Credit Card insurance was not enough for me to leave with the vehicle. So, this time around I was literally going to be stranded at the airport at 4:00 am unless I took the terms I was offered. Can you imagine, how I would have felt had this not been my country of origin, or if I wasn't traveling with family members that eventually took me home and helped me get a rental at a different place the very next morning. I would never, ever in my life rent from KAYAK again.
5.6 Okay30 Oct 2016
Cons: No signs to the airport. Filled the car up before I dropped it off and then the agent told me it was not full. Had to pay almost twice as much than the original reservation price.
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Rated no. 5
Hertz
5.9 Okay (5 reviews)
1 location in Santiago de los Caballeros
Hertz
Locations in Santiago de los Caballeros
Av.victor Manuel Espaillat+1 809 233 8555
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 6.8
  • 6
  • 5.2
  • 6
  • 5.6
Recent reviews
4.0 Okay18 Feb 2020
Pros: staff was helpfulCons: the insurance is three time the amount of the car and it does not say so at the booking. made me pay more :(
9.6 Excellent29 Jan 2017
Pickup in SantiagoPros: It was easy to get to and it was fast to pick up the car. They also offer a wifi hotspot instead of GPS which we loved. The whole two days we had the rental we had access to wifi to use google maps and to be connected to our family abroad.Cons: There was an airport tax applied to our reservation that was not part of our original booking. It was about an extra $10 so it wasn't a big deal, but I would have preferred to know all associated fees upfront.
2.0 Mediocre22 Oct 2016
PooooooorPros: I like when I made the reservationCons: When I paid almost double at the end
4.0 Okay23 Sep 2016
False price informationPros: Samuel was friendlyCons: I booked online, it showed the total was $27 dollars, Samuel tells me i had to get a car insurance for $36 dollars, i thought he was joking since the rate to rent the car was a lot lower, there was nothing in the web that explained suck a thing, or they were gonna put a hold on my card of $800 dollars, take into consideration i had just started my vacations, this is the worst experience ever, ended up paying $64 dollars and a hold of $70 dollars. Another guy rented the same way, was supposed to pay $249 and with the insurance price went up to $460. #ridiculous
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Rated no. 6
Enterprise
5.2 Okay (1 review)
1 location in Santiago de los Caballeros
Enterprise
Locations in Santiago de los Caballeros
Santiago Intl Airport
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 6
  • 6
  • 6
  • 4
  • 4
Recent reviews
Rated no. 7
Thrifty
4.8 Okay (1 review)
1 location in Santiago de los Caballeros
Thrifty
Locations in Santiago de los Caballeros
Santiago Off Ap+1 809 233 8108
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday08:00 - 23:00
  • 6
  • 6
  • 4
  • 6
  • 2
Recent reviews
4.8 Okay3 Jan 2017
Kayak presents very deceiving prices compared to oPros: Customer services was very helpful in understanding the discrepancies in prices presented by Kayak and the real prices set by ThriftyCons: Kayak outdated prices and policies regarding car insurances in different destinations.
Rated no. 8
Economy Rent a Car
4.7 Okay (10 reviews)
1 location in Santiago de los Caballeros
Economy Rent a Car
Locations in Santiago de los Caballeros
Salida Del Aeropuerto Int`l Del Cibao+1 809 612 5080
  • 5
  • 4.6
  • 5
  • 4.6
  • 4.6
Recent reviews
2.0 Mediocre18 Mar 2019
Pros: NothingCons: Everything. They have hidden Fees... And they customer services rep not even had a good attitude.
2.0 Mediocre6 Jun 2017
Cons: the economy shuttle never appeared I wait for 45 minute
2.0 Mediocre27 Mar 2017
Not pleasantCons: They had me waiting 40 min at airport for pick-up. When he finally came around he mixed up my name and left after I told him I wasn't "Ruben" then he came back around when he called back and noticed he had the reservations mixed up. Secondly I bought and reserved everything online including insurance. So I had 2 insurance policy's, one from my credit card and the additional and only option you can buy online. Once at the counter he was forcing me to buy THEIR insurance for some bogus reason about not being covered for third party which was untrue. The whole wait time and trying to scam me into purchase additional coverage for no reason I decided to go with a different company that gave me a better price while I was waiting for his pickup. Horrible experience, tons of wasted time and not transparent with prices.
4.4 Okay9 Mar 2017
No pick up at airportPros: Car worked but could have been a little biggerCons: No pick up at terminal had to pay $20.00 US dollars to have a cab take me the equivalent of a 1/4 mile and shady as hell. The store was closing even though it was supposed to be open 24 hours and the guy said you should have called
2.0 Mediocre30 Jan 2017
Never showed upPros: When we booked our car with economy, there was no mention of the fact that the office was outside of the airport. We went up to the 12 desks of rental cars and asked where the Economy desk was located and one of the reps explained that a rep will meet you outside. We went outside and no one was there, so we went back k. After a couple of calls and another unsuccessful attempt to link up with Economy outside the airport, we decided to go back in and book with another car rental company (as thankfully cars were available). We had to pay over double the price of what we reserved on Economy. Terrible experience!
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Rated no. 9
Budget
4.7 Okay (8 reviews)
1 location in Santiago de los Caballeros
Budget
Locations in Santiago de los Caballeros
Av Victor Manuel Espaillat+1 809 233 8154
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 5.5
  • 4.7
  • 5
  • 4.7
  • 3.5
Recent reviews
2.0 Mediocre10 Mar 2018
The experience was horriblePros: I liked nothing about it.Cons: When I went to pick up the car they were charging me a total of $488.00. When I reserved it total was only $177.00. They representative told me that Kayak is a 3rd party and that they do not honor whatever contact Kayak has offered me. I asked him to see the contact and it said no such thing. They are bad for business.
5.6 Okay30 Dec 2017
OkPros: Service was quickCons: They tried to charge me for the windshield being chipped even though it was obvious those were there previously. Pay attention to every single detail when you pick up the car because they will charge you for ANYTHING when you drop it off.
6.8 Good4 May 2017
Good!!Pros: Good customer serviceCons: I would like to know why the price comes much bigger when you finalize than the first price when you reserved?
2.0 Mediocre16 Apr 2017
Cons: They try to Scam me To buy full coverage
4.4 Okay3 Apr 2017
Too much moneyPros: Friendly serviceCons: Way too much for insurance on a crappy car. Car was slow, overhead inside light didn't work.
2.0 Mediocre19 Dec 2016
Cons: i made a reservation with insurance for 250 but when i got there they toll me that the insurance didt work in the country and want to charge me for the complete reservación 600
4.8 Okay6 Dec 2016
Ok but nothing SuperPros: That it was located at the airport I was flying out ofCons: No Signs on where to drop the truck off once you arrive at the airport and no parking by The kiosk and agent took much longer than expected had to be rushed before flight took off
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Rated no. 10
Europcar
4.3 Okay (6 reviews)
1 location in Santiago de los Caballeros
Europcar
Locations in Santiago de los Caballeros
Santiago Del Cibao Int'l Airport+1 809 233 8150
  • 4
  • 4.3
  • 4.3
  • 4.3
  • 4.6
Recent reviews
4.0 Okay21 Feb 2019
Pros: Because I purchased insurance thru the the web while making my reservation I was forced to do a 1500 usd damage deposit, the car was filthy and looked like it went 10 rounds with mike TysonCons: A different rental car company,
2.0 Mediocre18 Jul 2018
Pros: nothing
2.0 Mediocre3 Jan 2018
Cons: The worst in service when l get there nobody's was at the counter l tried to call no answer l got stuck at the airport. Never again.
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Rated no. 11
Alamo
4.1 Okay (27 reviews)
2 locations in Santiago de los Caballeros
Alamo
Locations in Santiago de los Caballeros
Ave. Juan Pablo Duarte Casi
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Wednesday08:00 - 23:00
Thursday08:00 - 23:00
Friday08:00 - 23:00
Saturday08:00 - 23:00
Sunday00:00 - 00:00
Santiago Intl Airport
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 4.3
  • 4.2
  • 4.1
  • 3.5
  • 4.1
Recent reviews
10.0 Excellent5 Oct 2020
Cons: They doing a excellent job in the process to give you a car you like
9.2 Excellent8 Feb 2020
Pros: Friendly staff, nice SUV for the price.Cons: The reservation was for a midsize SUV. I was first offered a Suzuki Vitara. Smaller than what I reserved. They did switch me to the vehicle I requested.
2.0 Mediocre5 Feb 2020
Pros: The staff working at Alamo are thieves. Worst service ever. Don’t rent from these people. I had a reservation and when they asked me to get their insurance policy, I told them that my credit card covers for it. The staff then said that they didn’t have any vehicles available. They want people to get their insurance by force. Don’t rent from them.Cons: Fire the Alamo entire staff there.
2.0 Mediocre2 Feb 2020
Pros: I made a reservation at the company to pick them up in Santiago de los Caballeros when he arrived at 4 in the morning, the person who is on duty tells me that he does not have a car available to give me to me and it also happened to my aunt who also traveled together , which had no car for either of us, I don't know what happened because they sent the money saying that the car was going to be ready waiting for us to reach the Dominican Republic.Cons: I made a reservation at the company to pick them up in Santiago de los Caballeros when he arrived at 4 in the morning, the person who is on duty tells me that he does not have a car available to give me to me and it also happened to my aunt who also traveled together , which had no car for either of us, I don't know what happened because they sent the money saying that the car was going to be ready waiting for us to reach the Dominican Republic.
2.0 Mediocre2 Jan 2020
Cons: Went to the airport counter. Was told no car available even though haf confirmation email and number. All plans spoilt. Cannot believe this
3.6 Mediocre17 Dec 2019
Cons: Trying to not cancel reservations for nothing, they cancel mi reservations and I went at airport no body can pick me up, I had to go to another company to rent , and pay a lot of money, know difficult I used Alamo again, no very good experience!
2.0 Mediocre24 Sep 2019
Pros: NothingCons: I Didn’t rent the SUV. They didn’t have the SUV reserved plus if wanted the SUV reserved, I needed to pay more. They wanted me to pay more than the price reserve.
2.0 Mediocre4 Aug 2019
Pros: The guy was unhelpful and very rude, he talked to us with Attitude, we asked for a supervisor or manager and he was i’m the manager and i have the final answer.. after 5 minutes of arguing he decided to call his manager only to say that my documents where expires which it wasnt true..Cons: You need to improve your Human resources. We went from Santo domingo to Santiago just to pick that suv and at the end we had to leave to another rental
2.0 Mediocre27 Jul 2019
Pros: The car we reserved was not available and we were forced to scramble and choose an another rental agencyCons: By actually having the car that was reserved.
2.0 Mediocre20 Jun 2019
Pros: Well I did not have the pleasure to have one of your cars in my trip because when I arrived in the airport with my reservation, the was not car available. And if you look it for I made a reservation since May 22, 2019. One of the employee (Pedro) at the STI airport ignored my reservation.Cons: Not to uses this services any more
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Sunnycars
3 locations in Santiago de los Caballeros
Sunnycars
Locations in Santiago de los Caballeros
Ave. Juan Pablo Duarte
Santiago del Cibao Intl. Airport
Seccion Uveral
Recent reviews
America Car Rental
1 location in Santiago de los Caballeros
America Car Rental
Locations in Santiago de los Caballeros
Carretera Víctor Espaillat Licey
Recent reviews
INTERRENT
1 location in Santiago de los Caballeros
INTERRENT
Locations in Santiago de los Caballeros
Santiago International Apt+1 829 745 0133
Monday06:59 - 22:00
Tuesday06:59 - 22:00
Wednesday06:59 - 22:00
Thursday06:59 - 22:00
Friday06:59 - 22:00
Saturday06:59 - 22:00
Sunday06:59 - 22:00
Recent reviews
keddy by Europcar
1 location in Santiago de los Caballeros
keddy by Europcar
Locations in Santiago de los Caballeros
Santiago Del Cibao Int'L Airport
Recent reviews
L&M Car Rental
1 location in Santiago de los Caballeros
L&M Car Rental
Locations in Santiago de los Caballeros
Ave Victor Espalliat Km1
Recent reviews
MEXRENTACAR
1 location in Santiago de los Caballeros
MEXRENTACAR
Locations in Santiago de los Caballeros
Av. Víctor Manuel Espaillat
Recent reviews
NU Car
1 location in Santiago de los Caballeros
NU Car
Locations in Santiago de los Caballeros
Cibao International Airport+1 809 612 3721
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Recent reviews
Payless
1 location in Santiago de los Caballeros
Payless
Locations in Santiago de los Caballeros
Av Victor Manuel Espaillat+1 809 233 8154
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Recent reviews
Sixt
1 location in Santiago de los Caballeros
Sixt
Locations in Santiago de los Caballeros
Av. Victor Manuel Espaillat+1 809 541 7498
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Recent reviews
U-Save
1 location in Santiago de los Caballeros
U-Save
Locations in Santiago de los Caballeros
AVENIDA AEROPUERTO CIBAO809-480-8867
Recent reviews
71 travellers who rented a car in Santiago de los Caballeros gave the car agency they used an average rating of 4.9

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