Pick-up location | Roissy-en-France |
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Car types | Compact, Compact SUV, Economy, Intermediate, Intermediate SUV, Mini, Passenger van, Standard, Standard SUV |
Rental locations | 31 |
Airport locations | 25 |
Popular agencies | Avis, Enterprise, Sixt, Europcar, Budget |
Economy | $112/day |
Compact | $142/day |
Intermediate | $180/day |
Standard | $221/day |
Mini | $105/day |
Passenger van | $380/day |
Compact SUV | $171/day |
Intermediate SUV | $205/day |
Standard SUV | $239/day |
6.9
Good
55 reviewsCleanliness
7.7
Comfort
7.7
Pick-up/Drop-off
6.6
Value for money
6.8
One location in Roissy-en-France
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2.0 Mediocre
Jun 2022
2.0 Mediocre
Jun 2022
10.0 Excellent
Jun 2021
8.4 Excellent
Jan 2020
Cons:
Price was very high. But people were friendly. Car was top notch clean.4.0 Okay
Sep 2019
Pros:
Car was clean and comfortable. Mini Cooper had pep and speed that delivered on Germany’s Autobahn.Cons:
Upon picking up the vehicle in Paris at the airport, I was told to hand-deliver my keys to a Sixt attendant at Munich’s airport. One problem: no Sixt attendants were working in Germany. When I visited the counter inside, an attended told me to take the keys back to the car as she couldn’t take keys.5.6 Okay
Feb 2019
Pros:
Unbelievable nightmare with the return. The gas stations were all on strike and Sixt demanded triple the price of a full tank. When I took the car out again in search for gas, they changed an already approved undamaged car and claimed a scratch on the front bumper. Only one attendant was there.Cons:
I would avoid their CDG location at all costs.5.9
Okay
30 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
5.9
Value for money
4.9
3 locations in Roissy-en-France
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9.2 Excellent
Sep 2019
Pros:
Staff was efficient. Quick return of car.Cons:
I had a hard time finding way out of parking area. I had a difficult time finding the dropoff area.6.0 Good
Sep 2019
Pros:
The staff did exchange our car for us when we brought it back after a day because it had a piece of the window missing.Cons:
Staff was incredibly slow at pick-up. Plus, when we switched out our car they didn't carry over our satellite navigation that we originally booked, but we didn't want to wait another hour to try and get them to switch it.4.0 Okay
Aug 2019
Cons:
First i waited 90 min. for the car. Then the car was dirty. Poor motor power. It costed also much more that í had expected. When booked it said 1635 EUR for 11 days, but í was charged 2.370 EUR. They came up with all kind of excuses. My friend rented from Europe car and hr Got much better servi6.0 Good
Aug 2019
Cons:
Everything fine until we got the bill after we got home. Was reserved for $414 USD but we were charged over $1,000 USD. So far no explanation and no refund.2.8 Mediocre
Jul 2019
Pros:
Nothing.Cons:
Rental desk was absolute chaos. No one had a car ready for them, and waiting 45 minutes for reserved cars led to a lot of frustration. When our car finally arrived it had not been washed and had 1/2 tank of gas, but no one said this to us. Customer service was poor.8.0 Excellent
Jul 2019
Pros:
Good price. Nice little (brand new) car. Friendly staff at pick-up (CDG airport) and drop-off (Gare de Lyon, Paris).Cons:
Long wait to pick up car at Roissy CDG airport (over 45 minute wait before talking to an agent). Clearly not enough personnel at the counter.5.5
Okay
41 reviewsCleanliness
6.5
Comfort
6.4
Pick-up/Drop-off
5.0
Value for money
6.1
4 locations in Roissy-en-France
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4.0 Okay
Jan 2021
Cons:
Assistance failed to find us a replacement car.8.0 Excellent
Dec 2020
Pros:
The price was very good. Especially for me whom rent cars frequently, I couldn’t find a better price.Cons:
Keep going with same prices3.6 Mediocre
Jul 2020
Pros:
NothingCons:
The ability to travel! Why are you sending me this survey when due to they pandemic Europe had closed its external borders? The reservation was cancelled! Guess your algorithm needs tweaking!10.0 Excellent
Feb 2020
Pros:
The staff was more then accommodating with this rental.3.6 Mediocre
Aug 2019
Pros:
I was charged more than the advertised price ostensibly because the car they promised in the advertisement was too smallCons:
Honesty from the dealers8.4 Excellent
Jun 2019
Pros:
Easy dropoffCons:
Picking up was confusing. Felt they were trying to upsell us. We were fine with our little manual car (4 Americans with 4 big pack backs). Wouldn’t want a bigger car on the little roads6.3
Good
11 reviewsCleanliness
6.3
Comfort
6.7
Pick-up/Drop-off
5.1
Value for money
6.7
One location in Roissy-en-France
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10.0 Excellent
May 2021
Pros:
Friendly, professional staff. Excellent car (Peugeot 308).2.0 Mediocre
Jun 2018
Pros:
NothingCons:
Every thing. They offer The wrong /lower car category with the same amount. Car was never ready or available even after 1 hour waiting. Charge the full amount plus plus and amount not yet refund though the promise to do it immediately.7.6 Good
Oct 2017
Pros:
The staff was able to get us into another car when we arrived later than we had originally planned.Cons:
The website showed that the car could handle 7 people and 5 bags, but this was and either or. There was no trunk space if you didn't have the back 2 seats down.2.0 Mediocre
Jul 2017
Cons:
When we arrived, our large family car was not ready even though we had mentioned our flight details. Very disappointing from Alamo, especially since we needed a large car fo the family and luggage. They offered a smaller car and still wanted to charge us extra! Normally, I am a happy customer of Alamo, but ;avoid the Paris Charles de Gaulle location. Very poor service and not up to Alamo's international standards.7.9 Good
Sep 2021
5.9 Okay
Jul 2021
3.9 Mediocre
Jul 2021
4.0 Okay
Jun 2021
Pros:
Staff was not helpful at all, I ended up not being able to rent the car out, and it ruined my trip. I was able to rent out a vehicle from SIXT after Alamo messed up.10.0 Excellent
May 2021
Pros:
Friendly, professional staff. Excellent car (Peugeot 308).2.0 Mediocre
Jun 2018
Pros:
NothingCons:
Every thing. They offer The wrong /lower car category with the same amount. Car was never ready or available even after 1 hour waiting. Charge the full amount plus plus and amount not yet refund though the promise to do it immediately.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Roissy-en-France
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3.6 Mediocre
Jun 2019
Cons:
AVIS & & KAYAK have no communication! NEVER RECCOMEND KAYAK FOR RENTAL CAR! TERRIBLE EXPERIENCE! !!!!!!!!3.6 Mediocre
Jun 2019
Cons:
When as asking for a SIMPLE EXTENSION. (AFTER telling where Avis call center where i was!) He sent me 2 hours from my location! Lucky for me i checked & found a Avis location 51minutes away from my location!?? Because was rental car was via "Kayak" no Avis location nor call center would help me! T4.0 Okay
Jul 2017
Pros:
The car itself was newer (20,000 miles) and met our transportation needs.Cons:
Our reservation was for noon. It took over 2.5 hours of waiting in line to get the care before we finally drove out of the airport causing us to radically change our travel plans for the day. The car was filthy both inside and out and the gas tank was only 70% full.4.4 Okay
Jul 2017
Pros:
NothingCons:
My booking was for 7 persons car with an acceptable rate. When arriving by taxi which I paid for it €95 they could not believe that my booking was for a 7 persons car even after showing them the confirmation email. At the end, they told me we only have a 5 persons car for the same rate and it's up to me to accept it or leave it! That was ridiculous and unprofessional. VERY BAD SERVICE INDEED.10.0 Excellent
Apr 2017
Pros:
Friendly staff, all of whom spoke English. Drop off at CDG was exceedingly easy, easier than at most US airports for sure. The international terminal is literally 10 steps away when you're done. Overall a great experience.Cons:
This has nothing to do with Avis, but the signage to get to the rental return for Terminal 2E can be rather hard to follow. Be sure to go to the return area for you terminal-there are 2 drop off locations!10.0 Excellent
Nov 2016
Pros:
The gentleman at the counter was the best I've ever had and I've rented hundreds of vehicles.keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Roissy-en-France
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10.0 Excellent
Jul 2018
Pros:
It was so easy to collect the car, the car had built in sat nav which was amazing. Handed back the car after a lovely few days away. All at an amazing price too.10.0 Excellent
Jul 2018
Pros:
It was so easy to collect the car, the car had built in sat nav which was amazing. Handed back the car after a lovely few days away. All at an amazing price too.Firefly
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Roissy-en-France
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2.8 Mediocre
Dec 2016
Cons:
Three charges appeared on my card. In addition I was sent a €300+ bill for damages that Indid not cause and that don't even appear to be damages. Moreover, the registration process was very disorganied and time consuming. Overall, this has been the worst car rental experience of my life.2.8 Mediocre
Dec 2016
Cons:
Three charges appeared on my card. In addition I was sent a €300+ bill for damages that Indid not cause and that don't even appear to be damages. Moreover, the registration process was very disorganied and time consuming. Overall, this has been the worst car rental experience of my life.INTERRENT
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Roissy-en-France
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2.0 Mediocre
Jul 2018
Pros:
The poor team working for her must be very braveCons:
the supervisor! she wasn't polite, not helpful and treat customers like dogs!2.0 Mediocre
Jul 2018
Pros:
The poor team working for her must be very braveCons:
the supervisor! she wasn't polite, not helpful and treat customers like dogs!TravelCar
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
-
2 locations in Roissy-en-France
24 Hour Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
-
One location in Roissy-en-France
Citer
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Roissy-en-France
Enterprise
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Roissy-en-France
FLIZZR
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
-
One location in Roissy-en-France
Locations in Roissy-en-France
3 Rue du Berceau
+33 1 44 38 55 50
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King Rent Exclusive Services
No score is available
Cleanliness
-
Comfort
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Pick-up/Drop-off
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Value for money
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One location in Roissy-en-France
Locations in Roissy-en-France
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Liigu
No score is available
Cleanliness
-
Comfort
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Value for money
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One location in Roissy-en-France
Locations in Roissy-en-France
Paris Charles de Gaulle Airport (CDG)
+44 7818 005232
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National
No score is available
Cleanliness
-
Comfort
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One location in Roissy-en-France
Locations in Roissy-en-France
Paris Ch De Gaulle Apt T1 T2
+33 1 48 62 65 81
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Rhodium
No score is available
Cleanliness
-
Comfort
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Value for money
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One location in Roissy-en-France
Locations in Roissy-en-France
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Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
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One location in Roissy-en-France
Locations in Roissy-en-France
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Most popular car type | Intermediate |
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