8.4 Excellent2 Jan 2020
Cons: Price was very high. But people were friendly. Car was top notch clean.
4.0 Okay23 Sep 2019
Pros: Car was clean and comfortable. Mini Cooper had pep and speed that delivered on Germany’s Autobahn.Cons: Upon picking up the vehicle in Paris at the airport, I was told to hand-deliver my keys to a Sixt attendant at Munich’s airport. One problem: no Sixt attendants were working in Germany. When I visited the counter inside, an attended told me to take the keys back to the car as she couldn’t take keys.
5.6 Okay20 Feb 2019
Pros: Unbelievable nightmare with the return. The gas stations were all on strike and Sixt demanded triple the price of a full tank. When I took the car out again in search for gas, they changed an already approved undamaged car and claimed a scratch on the front bumper. Only one attendant was there.Cons: I would avoid their CDG location at all costs.
10.0 Excellent14 Jul 2017
Pros: The counter agents were very helpful and very friendly. They were quick & efficient.
10.0 Excellent12 Jul 2017
Smooth and efficient dropoffPros: Quick and smooth dropoff
10.0 Excellent10 Jul 2017
Pros: Martial, who helped us with our car return at the airport, was fantastic. He was wonderful, friendly, and warm, and explained everything to us very clearly. He made the process of returning the car quick so we could get to our airplane on time. Thank you, Martial!
4.0 Okay8 Jun 2017
Good car horrible staffPros: Car was great. Good on gas. Clean. Nice setup with Bluetooth, nav, etc. very responsive and quick. Two scratches which I noted to employee.Cons: The receipt was in French, obviously, and that not being my mother tongue and went to issues. I've Been renting Cars four times a month for 13 years. This was by far my worst experience and I've even had a rental car stolen before if that was easier. Since the reception location is quite removed from where the actual car is and I paid and got my receipt and then walked out to do my own inspection. I noted to scratches as the employee mention, one on the hood a very large one, and one on the front right bumper. I walked inside and asked if these were the scratches since again, the receipt is French and the scratches were noted in French. She'd knowledged that these were the two scratches so I took my car and left. After a week of business I returned an hour early yesterday to a very rude man would rather yell and shout at me for trying to turn in a scratched car and laughed when I told him I didn't understand the French on the receipt and that is why I asked when I originally rented it about the scratches. He said it was not his fault and not his problem that I was going to be charged for it regardless of if I had paid the €27 for the insurance. That like a typical American I was just trying to get something for free and put the problem on somebody else next time, that I didn't care about the other customers or his job. He continued to shout at me in the parking lot that it didn't matter how many pictures I took of it or that I had asked his fellow employee that it was still my problem and I would be held responsible regardless. He been snatched the keys out of my hand threw my receipts in my arms and told me to have a good day while saying something in Arabic to his friend who was hanging out with him near the booth.
8.4 Excellent22 May 2017
Pros: see aboveCons: see above
5.2 Okay25 Apr 2017
OverchargedPros: car was as advertisedCons: Final cost was $50.42 higher than I was quoted. Also car required a chemical called adblue which I had to learn about and purchase or the car was going to become inoperable. I was told I would be reimbursed for the adblue, $17.26, and was not.
8.8 Excellent18 Mar 2017
Great car rental- only problem was at pickup- no oPros: We loved the car. It was very clean, rode and drove very well, and looked good too!Cons: Pick up at the airport was not pleasant--the agent could not verify the insurance I already purchased for the rental car (he and she referred only to the 3rd party insurance); it was raining and no one helped us find the car quickly; and no one checked the car for damage (perhaps because it was raining).