Kenner car rentals

Kenner car rentals

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Kenner, LA, United States
6 Dec — 13 Dec
Same drop-off
Kenner, LA, United States
Mon 6/12
Noon
Mon 13/12
Noon
Driver's age:

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Kenner car rental information

Pick-up locationKenner
Rental locations14
Airport locations12

Kenner car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.6 Excellent (311 reviews)
1 location in Kenner
Alamo
Locations in Kenner
  • 8.8
  • 8.8
  • 8.6
  • 8.5
  • 8.4
Recent reviews
2.0 Mediocre22 Nov 2021
Unable to get ahold of alamo or priceline after flight was delayed. Ended up sleeping in the car rental lobby because we missed them by 15 minutes and went with another company that opened earlier the next morning.
1.9 Horrible16 Aug 2021
Awful experience start to finish … would never rent from Alamo again.
10.0 Excellent4 Jul 2021
What more can I say? Service was great! I love renting from Alamo.
6.0 Good1 Jul 2021
Car was not ready. Had to wait 30 minutes
10.0 Excellent12 Jun 2021
I loved that they upgraded me to an A5. Drop off very easy.Nothing
5.6 Okay29 Oct 2020
Car wreaked of cigarettes and cheap cologne. Gave me a headache.
10.0 Excellent18 Sep 2020
Everything. Was perfectI was initially charged the wrong price
6.8 Good19 Aug 2020
There was an extremely subtle dent in the door that could have been there when i picked up the vehicle. You could only see it by looking at it from a slight angle, into light reflecting off of the vehicle surface. It was documented as new damage.
6.8 Good21 Jul 2020
Great car. Easy drop offAlamo did not give me a car, Enterprise did. 1 hour wait to get a car.
10.0 Excellent13 Jul 2020
Good value, great vehicle, no lines, no hasslesNada!
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Rated no. 2
Budget
7.7 Good (126 reviews)
1 location in Kenner
Budget
Locations in Kenner
  • 7.9
  • 8
  • 7.7
  • 7.7
  • 7.3
Recent reviews
1.9 Horrible29 Sep 2021
They would not rent me a vehicle because I did not have a credit card in my possession. So I had to call someone I new in that city to come and help me, by using theirs. Then when I turned it in, they never looked at the vehicle and automatically charged me for 2gals of fuel at $10 a gal. Then charged me a late fee for standing in their line, they have a drop box but who knows when they would have looked in it. So in the end they tried to charge me $400. for a $188 rental. I will not deal with them again.
2.0 Mediocre1 Jun 2021
Waited 1.5 hours in line before deciding to cancel and book with Alamo. Was completely backed up on Memorial Day weekend with only 1 person working (I felt bad for her!) Truly a mess.
4.0 Okay3 May 2021
We had to wait 3 hours from the time we got to the place to the time we got on our car , there where about 35 to 40 customers waiting in line with 1 lady doing her best to take 2 sometimes 3 customers at one time, got to the car and was dirty inside and out, like they just half azz clean it just o get it out. This will be the last time I use this company
4.0 Okay30 Mar 2021
The man running the desk was very slow. We stood in line for 2 hours. Each customer took about 20 minutes to process. Then they were out of cars, so we ended up with a 12 passenger van for the two of us. Not cool.Reservations shouldn't be confirmed if there are not enough cars. Once it's confirmed, customers should get what they reserved. There is no reason for the process to take so long. Over at the Alamo counter, people were zipping through.
2.0 Mediocre15 Mar 2021
The rental counter staff was friendly but the customer service and wishy information was poor.Better understanding of what can be given to people. Being 23 I understand I have to pay a fee to rent a car. Fully understanding and confirming I can get the rental I reserved only to be rejected at the counter with no other type of rental and way to my hotel room in an unknown due to my age was honestly the worst experience I could have. Budget needs to find a way for them to step in and get concrete facts of what can and cannot be offered at EACH rental counter. Being told that each rental counter has its own rules is good but please tell me that before I get there to pick the rental up so I understand how to get somewhere.
10.0 Excellent11 Aug 2020
This was my first time renting a car from the airport, they were friendly and accommodating. I was super nervous, mostly because with the new COVID procedures. The only thing I wish I had done was do a little research about the whole process. I didn’t know I would just walk out to my car, I was terrified I was in the wrong car! (That was plainly marked, I just tend to doubt myself a lot) But everyone I dealt with was friendly and it really was a good experience!
6.4 Good1 Jul 2020
The drop off was really easy. We were supposed to get a mini van and they just gave it away to someone else and tried to say the Nissan Pathfinder was com-probable to the mini van.Having the mini van we requested or upgrading us for your mistake, not downgrading us.
8.4 Excellent7 Feb 2020
Pickup was confusing. Everyone told us to go different places. Lots of back and forth.
6.8 Good5 Dec 2019
Way too expensive for a short trip to drop off at a different location
10.0 Excellent10 Oct 2019
yesnothing everything was great
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Rated no. 3
Thrifty
7.4 Good (162 reviews)
1 location in Kenner
Thrifty
Locations in Kenner
  • 8.1
  • 7.8
  • 7.3
  • 7.1
  • 7.2
Recent reviews
4.0 Okay7 Nov 2021
Not enough cars! I had to wait several hours to finally get one. Your counter clerks at MSY were very pleasant in spite of there being many very upset customers. You need to pay these people more. They should not have to be putting up with bad customer behavior simply because you don’t have an adequate inventory.
2.0 Mediocre18 Oct 2021
I was able to reserve a car online for pickup on the same day, but when I arrived at the airport rental counter, I was told that they don't except same-day rentals. I should not have been able to confirm a reservation if it was not going to be possible for me to actually get a car.
1.9 Horrible14 Oct 2021
They did not have a car for me when I arrived and did not comment on when I could get a car. I canceled the reservation.
1.9 Horrible3 Sep 2021
Car location was closed and rental car was not available even though I made a reservation. A major oversight on the part of Priceline and car rental company.
5.9 Okay16 Jul 2021
There was an extremely long wait to pick up the car at the airport.
2.0 Mediocre30 Jun 2021
The wait at pickup was about one hour even though there were only about 5 people in front of me. All other car rental companies that I was watching while waiting were moving at about 4x the speed. The problem was that only one person was working and that person was moving very slowly. Often stopping to go get a drink and even helping one of her friends just walk up and cut the line and get a car immediately. Once I got to the front of the line (again, after a one hour wait) I was told that my car was not ready and that I should take a seat and wait. At that point I asked what was available and they said I could get a larger car for more money, which I paid to just move on from the torture.
4.0 Okay26 Apr 2021
PriceTook over an hour to get rental. We’re told not enough help getting cars ready. Navigating return was hard, poor street signage.
2.0 Mediocre15 Mar 2021
The counter associates were horrible and took over an hour to check me in.
10.0 Excellent23 Feb 2021
More reps slow
8.0 Excellent20 Feb 2021
The line to pick up the rental car was long and it took about 45 minutes. The worker was excellent at the counter.
Rated no. 4
Dollar
7.2 Good (244 reviews)
1 location in Kenner
Dollar
Locations in Kenner
  • 7.7
  • 7.5
  • 6.9
  • 6.9
  • 7.1
Recent reviews
2.0 Mediocre26 Nov 2021
My reservation could not be used to take the car one way. I ended up stranded on Thanksgiving and had to get a family member drive 7+ hours to get me. Priceline is worthless, please drop them
2.0 Mediocre10 Nov 2021
When I arrived, the Dollar Rental was closed. The lovely girl at Hertz told me that Dollar ran out of cars and had closed a few hours prior, even though I had a rental confirmation from Dollar. Thankfully, the girl at Hertz was a lifesaver and arranged a rental for me.
2.0 Mediocre8 Nov 2021
They were not there. The literally went home hours before we arrived, there were dozen of folks standing there unable to get their cars, just like us. No contact, no nothing.
2.0 Mediocre5 Nov 2021
Car was dented and dirty. The service was bad in New Orleans. They acted like they did not want to be there.
2.0 Mediocre30 Oct 2021
Had a confirmed reservation and the Dollar agent said they would not honor it, which caused me major issues and expense in an airport away from home, close to midnight, and no other rentals available. The agent did not care at all and seemed to enjoy telling me because I didn’t book the rez through the Dollar website they didn’t have to honor ir. Horrible experience. Wish I could find the class action to join.
2.0 Mediocre25 Oct 2021
No one at the counter at appointed time. Waited 15 minutes had to rebook with another company.
7.9 Good8 Oct 2021
Front counter employees could have been a little nicer, but they were under a lot of pressure as they had a shortage of cars and hence we waited about an hour for our car to be ready. Had to exchange the car due to a flat tire and they were very good about it. Staff was very professional and accommodating.
3.9 Mediocre3 Oct 2021
Horrible pick up. Attendant slow as molasses. Had to wait a long time for car. Dollar counter poorly marked and under staffed. Signs into the car rental area were almost non existent. Drop off fine. But we missed our flight because we had a hard time finding the car rental place.
1.9 Horrible4 Sep 2021
They were not able to provide me a correct information about office operation
1.9 Horrible19 Aug 2021
Th car was not available and they had no other car
Rated no. 5
Enterprise
8.1 Excellent (60 reviews)
2 locations in Kenner
Enterprise
Locations in Kenner
  • 8.4
  • 8.4
  • 8.1
  • 7.8
  • 7.7
Recent reviews
1.9 Horrible12 Oct 2021
A $400.00 deposit, for a 2 day rental of $276.00 extremely excesive and should be noted in all parts of every contract, not when make it to the airport
4.0 Okay6 Jan 2021
Found old groceries in the van... which is not the vehicle we rented. Stood with my family for 45 minutes waiting for them to find something and they brought out a van and said this or wait. Not sure how it was cleaned when there was a bag of food under the seat. Oh well. Won’t do it again.
6.0 Good5 Jan 2021
The staff at New Orleans was extremely helpful and made the process of picking up the vehicle very easy.The vehicle was a new large suv that did not have any of the current safety systems and it did not have the XM radio turned on? For that rental price I would have thought that they would have included those items? Maybe next time?
4.0 Okay2 Dec 2020
Went to confirmed pickup location...location was closed and no notification at site. Went to another location and was so poorly organized with pickup and return.Web site should have said original pickup location had been closed.
6.0 Good9 Aug 2020
The staff was apologetic and friendly. They also said we did not have to refill the gas due to having to wait so longWe had to wait an hour and a half in a parking garage for our rental car
5.6 Okay18 Jun 2020
Free upgrade and clean carPickup location was chaotic. Difficult to find and line of 20 people with only two workers.
10.0 Excellent5 Jun 2020
Staff was professional.Had to wait ~ 20 minutes for the car. Don't know if I hit a rough patch of renters all at once.
9.2 Excellent16 Feb 2020
Pick up and drop off were easy.I got an economy car and it was definitely economy. There were stains on the fabric seats and I couldn't figure out how to hook up my phone to the bluetooth. It might have been an extra cost. But the car rental was inexpensive and it was easy-in and easy-out. This is probably more of a problem for the airport, but I had a friend drop me off and we drove into the parking garage. There is not good signage about visitor parking.
10.0 Excellent2 Jul 2019
Quickest check in we've ever had for a rental, and staff members were super helpful.
10.0 Excellent16 Jun 2019
Everything went as expected. What more could you ask for?Nothing comes to mind.
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Rated no. 6
Avis
7.8 Good (34 reviews)
1 location in Kenner
Avis
Locations in Kenner
  • 7.7
  • 7.9
  • 7.8
  • 7.9
  • 7.5
Recent reviews
10.0 Excellent1 Nov 2021
Car could have been cleaner
3.9 Mediocre25 Jun 2021
The car would not start the very last day. I called avis and was put on an endless hold. The car eventually started and I immediately returned the car. Opon returning, the associate said the computer was down and to just leave the keys with her. I wish the car was as nice as the associate. The car has 37k miles on it and should be taken out of service. This was the worst car I ever rented from Avis.
8.0 Excellent29 May 2021
Drop off super easy. Very nice car.Vehicle had not been cleaned when I picked it up. Something sticky had been spilled, like a soda, and it was on the passenger door and on parts of the dash, such as the radio and air controls. It was also dirty on the outside.
7.6 Good10 Mar 2019
The drop-off was super easy and the car was clean.A little pricey.
10.0 Excellent5 Feb 2019
The car was the perfect size for my journey and belongings. Very fast and clear pick up and drop off process.
9.6 Excellent20 Jan 2019
Pickup and dropoff were simple. Car was ready when I arrived.The car seemed more like an economy vehicle than a midsize vehicle.
2.0 Mediocre30 Dec 2018
the car they gave me would not start. had to cancel tripthe car I finally got was goodthe fact first car wouldn't start, it took six hours to get me into a different car, I had to cancel travel for that day (a day I specifically wanted to travel), they did not want to give me any credit for the fiasco. They finally offered to credit the car but the charge remains on my credit card. Very very poor service
2.0 Mediocre4 Apr 2018
Terrible slow at MSY pick upArrived at MSY around midnight on Easter Saturday night. I was eighth in line at the Avis counter. One indifferent clerk was working the line. Three people were processed in about 30 minutes. At that point I bailed and rented from Hertz instead. Cost me more than the deal I had at Avis, but I didn’t care. If Avis doesn’t care about processing customers promptly then they don’t get my business.
2.0 Mediocre17 Nov 2017
AvisNothingTerrible service and car was extremely sorry and smelled terribly.
4.0 Okay5 Sep 2017
AVISExtensive wait to pick up my carCar infested with roaches--not happy at all
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Rated no. 7
Hertz
7.5 Good (98 reviews)
2 locations in Kenner
Hertz
Locations in Kenner
  • 7.8
  • 7.8
  • 7.5
  • 7.3
  • 7.2
Recent reviews
2.0 Mediocre13 Nov 2021
I was charged for fuel that I did not use. Fuel charges were not explained to me. This was a deceptive upcharge.
2.0 Mediocre13 Nov 2021
Service terrible. Sent me to a car spot with no car at airport. Service agent hung up on me when questioned where car was. When dropping off no one to give car to and no directions to leave car. Never again
10.0 Excellent28 Jul 2021
Hertz employees were very helpful and friendly. The car we rented was comfortable and clean
10.0 Excellent8 Mar 2021
Lady at the office at pick up was very friendly and professional despite being the only one there and the many customersPrice is high for a one day rental
10.0 Excellent8 Jan 2021
Pick up and drop off were easy.
10.0 Excellent14 Dec 2020
Very friendly staff. Quick pick up and drop off. Very nice and clean vehicle, and almost new.
6.4 Good12 Jul 2020
Pick up, there were no signs saying that the hertz counter was upstairs. Drop off was terrible. I drove around Hattiesburg to the address provided by Hertz and by the people at the pick up counter. With no luck. I finally asked someone at the Enterprise rentals location in Hattiesburg where I needed to go and they said ti the airport. I arrived at the airport and not a single sole was there so I am assuming y’all got your car back. I left the keys in a box.
10.0 Excellent24 Jan 2020
Very friendly and helpful.All was good!
8.4 Excellent15 Dec 2019
Had additional charges tacked on at the end ..which I have not had when I've rented directly.
10.0 Excellent18 Oct 2019
Staff helpful and efficient. Easy to get the car and to drop it off. Good experience.
Rated no. 8
Payless
7 Good (73 reviews)
1 location in Kenner
Payless
Locations in Kenner
  • 7.1
  • 7.2
  • 7
  • 6.8
  • 7.1
Recent reviews
2.0 Mediocre1 Jun 2021
NothingThe line at the airport was 20 customers long. The other car rentals had no lines. We waited for a while but we were going to miss the event we were in town for so we had to go to another rental agency. There had been no movement in the Payless rental line.
10.0 Excellent5 Apr 2021
Extremely!Nothing.
2.0 Mediocre15 Mar 2021
Absolutely nothing!Everything! The customer service in person at the counter and trying to call in was terrible! They didn’t have the type of vehicle we reserved or anything similar and was assured we could swap it out at our destination city which was a lie since the only branch was in New Orleans, two hours away from where we were at. I would NEVER use this service again after being hung up on for two hours when trying to correct the issue.
6.0 Good4 Dec 2020
Engine no start on #1 #2 low tires pressure
9.6 Excellent10 Oct 2020
The desk agent was friendly and accommodatingEverything was smooth
10.0 Excellent10 Oct 2020
The service agent at Kenner was friendly and accommodating
7.6 Good11 Aug 2020
Staff was friendly and helpfulSignage was unclear so we had a hard time finding where to find pickup counter. Car also smelled strongly of cigarette smoke when we picked up. We had to drive with windows down most of first day because of the smell, while the temperatures were in the 90s.
10.0 Excellent31 Oct 2019
Friendly staff, car in good conditionI don’t love it when there is a deodorizing scent in a car but that is honestly my only complaint. Other than that it was a great experience
2.0 Mediocre16 Mar 2019
I was unable to rent the car, was able to use my debit card to reserve the car bit whwn I was DROPPED off there I was unable to get the car because they onky take credit cards, would have been nice to know.... had to pay for an uber twice and lost a good part of my day...
7.6 Good12 Feb 2019
The renting agent was less than friendly upon arrival. We asked a few questions about possible tolls and other things we might want to know. After receiving a few negative responses we went about our day. Will likely rent with a different company next time but this was a cheap alternative.
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Rated no. 9
National
7.7 Good (11 reviews)
1 location in Kenner
National
Locations in Kenner
  • 7.6
  • 8.1
  • 7.6
  • 7
  • 7.6
Recent reviews
4.0 Okay2 Jul 2021
It was ok.. the only one at the counter was swamped with a line waiting. She did give us a discount because the car was dirty when we picked it up.Having more workers at the counters would have helped..
9.6 Excellent6 Jun 2017
Renting minivan from National through Kayak was economical and easy.Desk attendant was knowledgeable and courteous. Transaction and cost was what I was expecting.No one was in the parking lot to show us which cars to select from.
6.4 Good26 Apr 2016
Too expensiveCar was ok.Price was higher than quoted
Rated no. 10
Ace
6.5 Good (5 reviews)
1 location in Kenner
Ace
Locations in Kenner
  • 5.5
  • 6.7
  • 6.3
  • 6.7
  • 6.7
Recent reviews
2.0 Mediocre30 Oct 2021
Car was covered in rust. 80,000 miles. Didn’t feel safe driving in it. When I returned my car I overheard him telling someone else about a check engine light coming on and that’s OK. I will never ever rent a death trap from here again
5.9 Okay12 Oct 2021
Great customer service. Old cars, ready to break down.
10.0 Excellent22 May 2021
The staff was friendly. The car was in great condition, and the price was fair.It was a bit confusing picking up the car. We took the shuttle from the airport but there were no “Ace” signs at the car rental area. I had to ask someone working at a different rental agency how to find them. She called Ace and they picked us up to take us to their location. I would have appreciated more information about the pick up process.
9.2 Excellent14 Jul 2019
I rented just before the advent of tropical storm Barry. Under the difficult circumstances, the staff at ACE was more than accommodating in negotiating the unknowns of the weather. Certainly, their care alleviated an additional worry in a trying time.
5.6 Okay7 Mar 2017
Customer ServiceCar smelled terrible and made everything in it smell terrible.
Move Mee
1 location in Kenner
Move Mee
Locations in Kenner
Recent reviews
Nola Rent A Car
1 location in Kenner
Nola Rent A Car
Locations in Kenner
Recent reviews
1124 travellers who rented a car in Kenner gave the car agency they used an average rating of 7.8

Car rental locations in or near Kenner

Good to know

Most popular car type

Compact

When to book a rental car in Kenner

Average daily price per month
Rental car prices as pick-up date approaches

Car hire excess insurance in Kenner

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Kenner car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Kenner.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Kenner car rental.

Top tips for hiring a car in Kenner

  • Book your rental car in Kenner at least 2 weeks before your trip in order to get a below-average price
  • Compact rental cars in Kenner are around -1% cheaper than other car types, on average

FAQs about hiring a car in Kenner