Pros:They did not argue about small things, friendly, professional, new car, spotless. Can return the car with no additional cost to any branch, can hold more days without telling them and price drop
Cons:location hard to find. if you go from local web site the car insurance cheaper, and the main thing- when you order you don't know what will be the total as they don't tell you the insurance cost which is 3-4 times more than rental
Cons:Poor service, over charging, un professional.
Pros:They tried to be courteous.
Cons:Needed to add a driver. They told me i had to come in. I matter how hard I pushed they would not give in. So i went in to the branch. While there adding the driver the guy next to me checked out a car. They told him if he needs to add a driver he can email or fax in a copy of the DL of the driver, no problem. No need to come in... I don't like wasting time, esp for no reason. Oh, and they also tried to get me to put another $500 deposit, and sign a new contract at a higher rate - neither of those did i agree to of course.
Cons:Cars in very poor shape, unprofessional at the Rishon Lezyion branch.
Cons:Lack of ability to effectively and timely communicate with Budget personnel.
Pros:drop off process was fairly quick
Cons:1. Price shown didn't include compulsory insurance. 2. The car I was offered had whistles in air conditioner, all other analogous (Nissan Micra) too. We had to go back to the office and pay more money (not much though) to upgrade and get good working car. 3. I was explained that 250 free km is just mileage limitation - wtf?