9.6 Excellent31 Mar 2018
Helpful Staff, informative, great carPros: The staff was super helpful -- it was my first time driving in Switzerland and I didn't know if I needed chains on my tires, etc. The man who helped me provided me with a car with winter tires and GPS and put us into a really nice car.Cons: I had to modify my reservation and make it one day shorter due to a flight cancellation -- my rental cost nearly doubled after that.
10.0 Excellent17 Mar 2018
Pros: It was not complicated, the car was good value and we got through quickly.Cons: We were told our MasterCard which had a chip but not raised letters was not acceptable. We protested and eventually they took it and we never had another problem the rest of our trip with the card.
10.0 Excellent11 Sep 2017
Pros: Great car. Everything easy.
4.0 Okay14 Aug 2017
Cons: Advertised as unlimited mileage but on arrival SIXT stated that SIXT does not do unlimited mileage rentals. Vehicle had numerous large scratches, not all of which were listed on the checkout listing; Representative resisted adding scratches to the list. I will not rent from SIXT again.
3.2 Mediocre7 Aug 2017
Price differenceCons: The invoice I received for the rent was considerably higher than the price announced at the stage of booking. The car was returned in time, no damage was caused to the car, the tank was full when I returned. So it is not really clear why I was charged almost 1.5 more than I agreed to. I wrote to the company, however did not receive any feedback.
7.6 Good3 Aug 2017
Cons: J'ai été forcé à acheter une vignette lors de mon retour sur Suisse. L'agence aurait pu m'indiquer qu'il ne fallait pas prendre l'autoroute en Suisse. L'agence n'a pas été en mesure de me rembourser les frais et de prendre la vignette.
2.0 Mediocre29 Jul 2017
Terrible terrible terriblePros: Nothing. I'm completely dissatisfied from the customer service to the ease of getting the rental, to the disconnectedness of the departments in the same companyCons: customer service, disconnectedness of departments, service representatives, didn't honor my on-line price that I booked. Will NEVER book with SIXT again, and I will certainly dissuade anyone from using the company in the future.
10.0 Excellent24 Jun 2017
Extremely nice staff and helpfulPros: The young lady at the desk was helpful and sweet. They had the car ready and it was an easy rentalCons: The car could have used a wash on the outside and a quick once over on the inside.
2.4 Mediocre21 Mar 2017
Sixt is, overall, a disaster. Terrible. Caused meCons: Geneva Airport, French Sector: Should be shut down! it is impossible to find this location to drop your car. Once there, there is NO ONE staffing the Sixt booth, so you cannot log in your car! THEY CAUSED ME TO MISS MY FLIGHT!!. At Pickup it was the same story -- no one available to give me the vehicle. Also, they charge you tons of extras at very high rates, higher than quoted on the internet. THIS IS A TERRIBLE RENTAL CAR COMPANY NEVER RENT ANYTHING FROM THEM!!!!
2.0 Mediocre21 Mar 2017
No rental car available despite reservationCons: We arrived at the SIXT desk but it was closed already and SIXT refused to help us when I called them on the telephone. We had to go to anther company for double the cost.