Daytona Beach Car Hire

Cons: Both of my credit cards were charged and I ended up being charged over $600 for a rental that was supposed to be a little over $200. When I tried to extend my rental through Budget for 2 days, they wanted to charge me more than 2 times the rate kayak was offering for the same car I already had. So, I rebooked through Kayak, and even though I was keeping the same car, they insisted I come in, close out original rental agreement, and then start a new one, for the same car. Then they charged my American Express card $545 instead of the $188, in addition to charging my Citicard for the extended rental. Everything was a hassle and I still am waiting for it to be resolved.

Cons: Rental agent was rude and unhelpful. Made to wait for a car in my rental category unless I was willing to pay for an upgrade. Changed my reservation to an earlier pickup time and "suddenly" cars in my category were available without upgrade fee. Seems she was just pressuring me into paying an upgrade. Next time in Daytona I'll stick with my usual National Car Rental...no hassle with them.

Cons: No problems

Cons: I had a hard time finding it in the lot. It could always be cheaper too I guess.

Cons: Small car. No upgrade.

Cons: I only needed the car for a short time. Wish I'd kept it longer.

Cons: I drove the car for 2 weeks at a great rate when on my reciet it said to extend would be 9.49 a day. They tried to triple my rate. I rent from Avis or budget 2-3 times a month and I feel that was just wrong. On top of that my car was not ready when needed they gave me an "upgrade" that broke down couple days in. I had to loose a day of work to go drive back and swap cars. I really hope this does something and not just an empty email..

Cons: Returning the car it was very nice

Cons: Nothing

Cons: Will not accept debit card for payment unless u have plane ticket return flight

Cons: No complaints at all! Everything was perfect!

Cons: Don't know national was covering for Alamo. National worker was pretty rude.

Cons: I waited ONE HOUR in line with 6 other smuck customers until the clerks waited on me They had ZERO customer service skills and their FAT manager was incompetent and never took action, cared or spoke to the 6 customers waiting in line including me I'll never rent Alamo again Fuck them!

Cons: I called an hour in advance to ensure my car was ready. When I showed up, they told me there would be an hour delay after I had already waited 30 minutes. I was late for a very important appointment and also had to pay $60 additional for an upgrade because I could not wait any longer. I deserved a free upgrade and a reufund.

Cons: Slow line because of alamo and national combined. I was in line 40 minutes.

Cons: They tried to give me s car on empty. Said they couldn't find gas card. When I refused they had to switch out car.

Cons: Upon pick up I was advised of a $13.99 fee to add an additional driver (my spouse) which I had never heard of (even with my previous rentals with Hertz). This is, in my opinion, is an over reach and will not consider Hertz in the future as I had never been charged this by other vendors. Also, the compact car I received, did not have cruise control which is an annoyance if you are taking the car on the highway and obviously did not realize the situation at the time of pick up.

Cons: I paid for insurance on their site. Not sure if I will see

Cons: no window washer fluid

Cons: I had absolutely no problems with my rental experience

Cons: Had to wait too long for them to get the car ready.

Cons: The car smelled like cigarette smoke. Randi at the front desk was extremely rude to me and the other customers in line. There was a misunderstanding with where to drop off/pick up car and the front desk lady made it feel like it was our fault and we could not change it. She also said that our car insurance wouldn't cover rental and she didn't even know our policy or ask. Very poor experience! Not renting with Hertz again.

Cons: Admittedly I had mistakenly booked a car at an offsite location rather than the airport. When I asked what price the airport location could give me there was a $500 difference. $500! Does that make any sense to anyone? When I picked up the car on Nova Road I asked if I could return it to DAB,,,would there be a drop off fee? They couldn't tell me and said I would have to call that DAB location. Both Hertz locations less than 5 miles from each other and yet could not share that information...poor customer service. I can't be the first person who has asked that question. Forecasts of Hurricane Irma made me decide to return home early and was able to get one of the last flights out before the airports closed, but would have to leave from MCO. Having learned from my first experience I called MCO location and was told I would have to call the Nova Road location. Does this make sense? Again poor customer service. Called Nova Road and they said I could return to MCO with additional charge. So I wound up paying $80 more to return to MCO due to a hurricane having rented the car for 4 days instead of the original 9 day reservation. My $22 a day turned into $66 per day plus change fees. I will not choose Hertz again. And I am a gold member.

Cons: Nothing

Cons: Nothing was acceptable....! I will be writing a formal complaint to the corporate office after my vacation.

Cons: We had to wait a bit for a car

Cons: Pricing was vague. wish they would tell the upfront full cost before having to find out by looking at credit card statement

Cons: Not available at pickup Not mix-match the price Very dirty

Cons: I wish they would tell you a little about the cruise control & where the button for the gas tank.

Cons: car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.