Daytona Beach Car Hire

Cons: Both of my credit cards were charged and I ended up being charged over $600 for a rental that was supposed to be a little over $200. When I tried to extend my rental through Budget for 2 days, they wanted to charge me more than 2 times the rate kayak was offering for the same car I already had. So, I rebooked through Kayak, and even though I was keeping the same car, they insisted I come in, close out original rental agreement, and then start a new one, for the same car. Then they charged my American Express card $545 instead of the $188, in addition to charging my Citicard for the extended rental. Everything was a hassle and I still am waiting for it to be resolved.

Cons: Rental agent was rude and unhelpful. Made to wait for a car in my rental category unless I was willing to pay for an upgrade. Changed my reservation to an earlier pickup time and "suddenly" cars in my category were available without upgrade fee. Seems she was just pressuring me into paying an upgrade. Next time in Daytona I'll stick with my usual National Car Rental...no hassle with them.

Cons: No problems

Cons: I had a hard time finding it in the lot. It could always be cheaper too I guess.

Cons: Small car. No upgrade.

Cons: I only needed the car for a short time. Wish I'd kept it longer.

Cons: I drove the car for 2 weeks at a great rate when on my reciet it said to extend would be 9.49 a day. They tried to triple my rate. I rent from Avis or budget 2-3 times a month and I feel that was just wrong. On top of that my car was not ready when needed they gave me an "upgrade" that broke down couple days in. I had to loose a day of work to go drive back and swap cars. I really hope this does something and not just an empty email..

Cons: The weekly rate was good; needed to extend for 2 days: was charged full daily rate.

Cons: Nothing was acceptable....! I will be writing a formal complaint to the corporate office after my vacation.

Cons: Only one rep working.

Cons: We had to wait a bit for a car

Cons: Pricing was vague. wish they would tell the upfront full cost before having to find out by looking at credit card statement

Cons: Was trying to tell me about collision ins when I kept saying didn’t want it. Bc he asked if I wanted basic insurance which I thought was minimum but when it went up over 20 extra for one day kept saying if I got into accident my ins.third party I just kept saying no I don’t need this only going down two towns blah blah. Car ran good. Seats were all stained. Everything fine tho. Drop off easy.

Cons: was never told about a credit check, even when I called the week before to confirm our rental and told them we would be using a Visa Debt. card....they almost screwed our vacation with not renting us a car, thank god for Enterprise bailing us out and renting us a car on the spot....I guess Dollar only wants to rent to people who have lots of money, what our credit score is has nothing to do with renting a car, we only wanted to rent it not buy the dam car...bye the way we have rented from Dollar before, that's why we came back to them, well never again for me or my Family & friends, I tell everyone I know to go to ENTERPRISE and have 2 people change there rentals to enterprise already...So thanks Dollar for NOTHING!!!!!! and your counter people are very rude and when she was getting smart with us and told us that there paper work has there credit check printed on it ...showed her our paper and even she couldn't find it printed anywhere she dismissed us and turned us over to her supervisor who couldn't find it but still did nothing to help us.....so my rating would be ( 0 ) bye the way enterprise was a much cheaper rental see you on YELP

Cons: There was nothing I didn't like, except there were scratched on the car when I picked it up and there was no one there to acknowledge it before I left.

Cons: Na

Cons: I extended my rental by a day. The total price then became $89. When I dropped the car off, the customer service agent Told me I owed them $250. It took me an hour to straighten that mess out.

Cons: I cancelled the reservation I had made on the wrong date when I was at the counter, but I was still notified/reminded of the rental. I had to call to make sure it was cancelled.

Cons: I think it is ridiculous that there is a charge for a second driver. I paid the fee because we knew we would want to take turns driving. However this feels more like a "we can charge you...so we're going to".

Cons: The drop off at the airport was confusing. Your spiked entrance was scary.

Cons: Not available at pickup Not mix-match the price Very dirty

Cons: Nothing

Cons: The car itself smelled so bad of body odor that I had to purchase air fresheners to mask the odor.

Cons: nothing unless they were giving it free! Awesome all the way.

Cons: I wish they would tell you a little about the cruise control & where the button for the gas tank.

Cons: car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.

Cons: I was offered a different car and the seats were not conforming to people who are short,therefore my neck and back developed cramps. I drove with these cramps during the whole1200 mile journey. It was very inconvenient for me and my passenger since we had the same build. I thought I would get the Ford, instead I was given a different car. Diana King 5 foot 1 inch

Cons: Pickup took a long time, but It was not all the agents fault although he could have handled it better.

Cons: Returning the car it was very nice

Cons: Nothing

Cons: Will not accept debit card for payment unless u have plane ticket return flight

Cons: No complaints at all! Everything was perfect!

Cons: Don't know national was covering for Alamo. National worker was pretty rude.

Cons: I waited ONE HOUR in line with 6 other smuck customers until the clerks waited on me They had ZERO customer service skills and their FAT manager was incompetent and never took action, cared or spoke to the 6 customers waiting in line including me I'll never rent Alamo again Fuck them!

Cons: I called an hour in advance to ensure my car was ready. When I showed up, they told me there would be an hour delay after I had already waited 30 minutes. I was late for a very important appointment and also had to pay $60 additional for an upgrade because I could not wait any longer. I deserved a free upgrade and a reufund.

Cons: When the reservation was made I assume that the pickup would be at the main airport but it was at the private airport. The office was closed when our flight arrive but Hertz was able to provide a car at the main airport

Cons: They tried to give me s car on empty. Said they couldn't find gas card. When I refused they had to switch out car.

Cons: Upon pick up I was advised of a $13.99 fee to add an additional driver (my spouse) which I had never heard of (even with my previous rentals with Hertz). This is, in my opinion, is an over reach and will not consider Hertz in the future as I had never been charged this by other vendors. Also, the compact car I received, did not have cruise control which is an annoyance if you are taking the car on the highway and obviously did not realize the situation at the time of pick up.

Cons: I paid for insurance on their site. Not sure if I will see

Cons: no window washer fluid

Cons: I had absolutely no problems with my rental experience

Cons: Had to wait too long for them to get the car ready.

Cons: The car smelled like cigarette smoke. Randi at the front desk was extremely rude to me and the other customers in line. There was a misunderstanding with where to drop off/pick up car and the front desk lady made it feel like it was our fault and we could not change it. She also said that our car insurance wouldn't cover rental and she didn't even know our policy or ask. Very poor experience! Not renting with Hertz again.

Cons: they charged more than they said they would

Cons: Vehicle wasn't ready. Service was poor. Vehicle was dirty

Cons: Price gouging

Cons: Customer service was lacking, information was inaccurate. We did not end up renting from them & went to enterprise instead. Enterprise was wonderful

Cons: We ordered an suv and got a small size vehicle. Wasn’t even able to put luggage in the car with 4 people. Had to pay 120$ for Uber as we were not able to get another vehicle. Terrible service and will never rent down you again. I think they should have removed my charge