Pick-up location | Daytona Beach |
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Rental locations | 21 |
Airport locations | 14 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
6.9
Good
111 reviewsCleanliness
7.1
Comfort
7.5
Pick-up/Drop-off
6.6
Value for money
6.6
2 locations in Daytona Beach
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Reviews
8.0 Excellent
May 2021
Pros:
The staff was excellent. He was very friendly and helpful.Cons:
I had to park off-site for my overnight rental. It would have been nice to be able to leave my car there, but I understood that it was not possible.10.0 Excellent
May 2021
Pros:
From start to finish it was excellent6.0 Good
Apr 2021
Cons:
Did not have time to clean the vehicle when I picked it up on Monday morning.8.0 Excellent
Jan 2021
Pros:
getting the car online was easy. I also had to modify my reservation and was able to easily do so with one phone call which was great. Drop off was also quick and easy.Cons:
Pick up was a little rough. There was only 1 person working the counter and there were numerous people waiting to get cars. I was "third" in line but still had a 25 minute wait.10.0 Excellent
Dec 2020
Pros:
They went above and beyond to get me seated in my rental even though it was the end of business dayCons:
Nothing amazing staff10.0 Excellent
Sep 2020
Pros:
YesCons:
Nothing8.1
Excellent
44 reviewsCleanliness
8.3
Comfort
8.5
Pick-up/Drop-off
7.8
Value for money
7.8
3 locations in Daytona Beach
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10.0 Excellent
Mar 2021
Cons:
Price2.0 Mediocre
Mar 2021
Cons:
No cars available.2.0 Mediocre
Feb 2021
Pros:
staff good!Cons:
getting the vehicle we wnted and not a dumpy one10.0 Excellent
Feb 2021
Pros:
Misch at the counter was very friendly !4.0 Okay
Dec 2020
Pros:
That they called me before I waste of a trip down there to get the car.Cons:
They could’ve had a vehicle available for the rental10.0 Excellent
Aug 2020
Pros:
Staff was great, Car was nice.7.8
Good
77 reviewsCleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
7.7
Value for money
7.6
One location in Daytona Beach
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8.0 Excellent
May 2021
Pros:
Staff----very good and quick. Simplicity in renting, especially since I had not placed a reservation.Cons:
Drop off a bit complicated at the Sanford airport. Went in circles until I figured out what to do.8.0 Excellent
Mar 2021
Cons:
We got a warning to change oil. We called and no one seemed to care. It was quite aggravating and time consuming.4.8 Okay
Nov 2020
Cons:
I rented a medium size car and Alamo gave me a compact, much smaller than I paid for. On top of that the attendant insisted in me taking road assistance which cost me another $100. It was a rip off. You can tell they are mad cause people refuse their insurance which is $40 per day and the other add one they desperately want us to accept so the rental fee doubles in price.8.0 Excellent
Sep 2020
Pros:
Car was clean and ready to go pretty quickly.Cons:
The USB port didn't work!!! So I couldn't use it to charge and run my iPhone for directions. This could have been disastrous if I had a longer trip to get to my GPS destination.10.0 Excellent
Mar 2020
Pros:
Rented a small car and was given a full size suv Ford Flex for the same price. Loved the upgrades roomCons:
Nothing. Everything was as easy as expected with no hiccups along the way8.0 Excellent
Dec 2019
Pros:
Staff was helpful and friendlyCons:
Price7.0
Good
48 reviewsCleanliness
8.0
Comfort
7.6
Pick-up/Drop-off
7.2
Value for money
6.8
One location in Daytona Beach
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Reviews
2.0 Mediocre
May 2021
Pros:
First time w dollar. No one told us about a $100 "cleaning fee" . Never got that from hertz, alamo, national or enterprise or any other rental service. I would have had it cleaned. Also, why was I charged airport taxes when I did not fly in or out. Now I am on hold for 18 minutes waiting to address these unexpected charges.Cons:
Sneaky, they hit me with several unexpected charges after the return which I have never had an issue with when renting from any other company. $100 cleaning fee? Needed some vacuuming otherwise the vehicle was the same returned as picked up. You may spend hours on the phone before any answer when you call to ask why a non flyer was charged airport taxes. Take the time at the counter to get a final cost BUYER BEWARE!2.0 Mediocre
Apr 2021
Cons:
Carrentals.com hacked into this transaction, gave me a reservation to the wrong airport, did not make a reservation with Dollar car rental and refused to refund my money. I'm forced to go through my bank to FORCE A REFUND. I WILL NEVER USE KAYAK again10.0 Excellent
Mar 2021
Pros:
The car was great, we didn’t need anything special. It was a great price, good on gas, smooth driving, and the process of pick up/drop off was an ease.Cons:
I would go over any current dents/aesthetic damages already on the car prior to the renters taking the car off the lot.8.0 Excellent
Mar 2021
Pros:
Friendly agent.Cons:
Drop off location was confusing.6.0 Good
Mar 2021
Pros:
Super easy...Cons:
Reservations were made at the wrong airport costing me an added $125 taxi ride. Car was not clean.10.0 Excellent
Mar 2021
Pros:
YesCons:
Nothing6.7
Good
30 reviewsCleanliness
6.3
Comfort
6.9
Pick-up/Drop-off
6.7
Value for money
6.9
2 locations in Daytona Beach
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10.0 Excellent
Apr 2019
Pros:
drop off was extremely convenient and all services were near perfectCons:
nothing unless they were giving it free! Awesome all the way.7.6 Good
Jul 2018
Pros:
The staff member at pick-up was very friendly and even upgraded me to a slightly larger vehicle.Cons:
The car itself smelled so bad of body odor that I had to purchase air fresheners to mask the odor.10.0 Excellent
Jun 2018
Pros:
Very friendlyCons:
Nothing7.2 Good
Dec 2017
Pros:
good milageCons:
I was offered a different car and the seats were not conforming to people who are short,therefore my neck and back developed cramps. I drove with these cramps during the whole1200 mile journey. It was very inconvenient for me and my passenger since we had the same build. I thought I would get the Ford, instead I was given a different car. Diana King 5 foot 1 inch4.4 Okay
Jan 2017
Pros:
the lady at the desk was over the top in making my experience a good one. She washed the car, vacuumed it out and made me happy. She had a great "can do" attitudeCons:
car was dirty outside, filthy inside and a message was always on about needing to change the oil soon.10.0 Excellent
Sep 2016
Pros:
The people on both sides were so nice!Cons:
I wish they would tell you a little about the cruise control & where the button for the gas tank.5.8
Okay
42 reviewsCleanliness
7.0
Comfort
6.6
Pick-up/Drop-off
5.6
Value for money
6.1
4 locations in Daytona Beach
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Reviews
2.0 Mediocre
Dec 2022
10.0 Excellent
Dec 2022
2.0 Mediocre
Dec 2021
4.0 Okay
Nov 2021
2.0 Mediocre
Apr 2021
Pros:
The gentleman at the desk in Daytona was very professional and personalCons:
I was given a car with a 1/2 tank of gas, was told to go online and file a form. I returned the car with 3/4 of a tank and was billed $32 for a non filled tank. Ridiculous and now I must waste hours trying to straighten the mess out6.0 Good
Apr 2021
Pros:
Drop off seemed to be goodCons:
Pickup had to wait 20 minutes as the lady was outside a d the only one.for 2 places. Car did not have registration or sticker on plate and no one answers phone at rental.place or 800 number...4.9
Okay
32 reviewsCleanliness
5.2
Comfort
5.2
Pick-up/Drop-off
4.5
Value for money
4.7
One location in Daytona Beach
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2.0 Mediocre
Nov 2020
Pros:
Nothing, had to cancelCons:
Got to the rental place, their card chip reader wasn't working so we had to swipe. My husband's mag strip was worn so it wasn't working. The woman at the counter informed us she couldn't type the card manually. As we share the same bank account, we asked to use my card and were unable to due to it being in his name. We were then advised to call and straighten it out with priceline. So we tried numerous times to call price line only to get an auto recording telling us about our rental details, no option for a rep. We decided to use the chat feature to get help. First person seemed like she did not want to help, gave multiple bits of incorrect info, and then lied and said she couldn't contact the rental company to confirm our refund for up to 10 business days because they're closed. We were literally standing in the office she claimed wasn't opened. The next rep said we need to call their number, and gave us the recorded line again. The last rep FINALLY was able to get us a refund but either way we were left without a rental vehicle and had to find another method of transportation because the company also advised they need a minimum of 24 hours notice to rent a car. It was the absolute worst experience I've ever had. I will never use a third party site again, this was beyond words.8.0 Excellent
Oct 2020
Pros:
The staff was beyond amazing. There was a problem with my reservation and the staff was super helpful!Cons:
Online I searched to pick up in Sanford but for some reason I got set to pick up in Daytona. The site was not clear at all!2.0 Mediocre
Sep 2020
Pros:
NothingCons:
The car was dirty and smelled like smoke. They would not exchange the car. The man at the desk where I tried to exchange the car was extremely rude. Terrible experience.4.4 Okay
Aug 2020
Cons:
Car stunk like cigarettes and couldn’t have been any smaller if it wanted to be.4.8 Okay
Mar 2020
Cons:
Charged me one price online then another $387 when picking up the car. RIDICULOUS!9.6 Excellent
Feb 2020
Pros:
Great staff. Convenient pickup and drop off. Nice car.Cons:
Upcharges could have been better presented up front.National
4.0
Okay
2 reviewsCleanliness
2.0
Comfort
4.0
Pick-up/Drop-off
6.0
Value for money
4.0
One location in Daytona Beach
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4.0 Okay
Apr 2021
Pros:
Staff friendly and helpful.Cons:
Only two vehicles to choose from in class we reserved. Since we needed luggage space over comfort we chose the Rav 4 which smelled like a cigar smoker had it last and there was a small burn hole in the driver’s seat. We are not smokers and we’re disappointed.4.0 Okay
Apr 2021
Pros:
Staff friendly and helpful.Cons:
Only two vehicles to choose from in class we reserved. Since we needed luggage space over comfort we chose the Rav 4 which smelled like a cigar smoker had it last and there was a small burn hole in the driver’s seat. We are not smokers and we’re disappointed.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Daytona Beach
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Daytona Beach
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Daytona Beach
Most popular car type | Intermediate |
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