College Park Car Hire

Cons: Previous renter(s) smoking cigars in vehicle. Makes for a smelly car...

Cons: Minimal Accessories

Cons: NA

Cons: i did not like tha fact that they could't process my rental reservation. It was a prepaid reservation, they asked for the card that i used to make the rservation, whichi I did not have with me at the tme. Then, they made pay again for the reservation, they could not cancel the first one so I ended up paying twice for the same reservation. They also did not process the reservation the right way and I had ti pay an extra fee at the end of the 2 days rental period. I would like a refund.

Cons: Upon return there was not an agent available to check us back in and there ended up being quite a line up.

Cons: I was not able to rent the car because they do not accept debit cards for one way rentals. This was very frustrating.

Cons: I paid for an update grade to the rental vehicle, additional $12.00 for nothing. The SUV was not properly cleaned inside, there were white big stains in all of the back seats. There were at least 7 crayons under the driver seat and floor board. I did not have time to return the vehicle due to a standing appointment. When I returned the vehicle the lines were super long and other people standing in the lines therefore you could not pull up and park until other customers moved their luggage out of the way. UNORGANIZED AND UNPROFESSIONAL.

Cons: The rental agent refused to take a DEBIT card to pay for the rental. I could have purchased the vehicle with cash from my debit account, but I wasn't allowed to rent without a CREDIT card. I ended up going to Budget since they accept debit cards for rentals. I'll never book with Alamo.

Cons: When I showed up at advantage they told me they had no cars available. They also said since i didn't pay in advance i should go on Hotwire and get a car through another agency. I tried that and the cheapest car was 500.00/day. So I ended up with no car rental. I used business associates at the location i was visiting and taxis for two days. I will never use advantage car rental and probably never use kayak to rent through.

Cons: The did not have a car for me although I had a reservation.

Cons: They to make clear that you have to pay for the car with the card you reserved it with.

Cons: Guy miss guided on price for upgrade

Cons: Nothing

Cons: When I returned the car the lady said I did something to the car that I didn’t do at all you all should keep up what’s wrong with cars before they leave the lot from small things to big things your staff had me run in and out of the airport trying to get a rental when they could’ve handled it at the desk like they didn’t sign up for the job it was a horrible experience

Cons: Reserved suv not available. Next car showed "Maintenance Required" as I drove off lot. Came back & had to settle for small compact not comfy for elderly parents for same price. Will not use Advance in future.

Cons: They didn't have a car seat we requested, took over 45min to get one.

Cons: No cruise, hubcaps were constantly loosening up, car idled rough, fair gas mileage

Cons: Van didn’t have Bluetooth capabilities

Cons: No problem - see previous answer.

Cons: Nothing

Cons: I will always rent though here

Cons: Anyone who thinks a Hyndai Santa Fe is a standard SUV should have their head examined. Its a crossover for goodness sake. Trying to put 4 adults + bags into this vehicle for a 10 day trip was a joke! Not to mention when we got to Atlanta, after we checked out and PAID ... they didn't even have a car for us??? WTH? How does the desk not communicate with the lot across the street... Hey the lady that made a reservation a month ago for a "standard SUV" is here and we are sending her over. The lot guy literally ran around and talked to his manager for 20 minutes telling us he just didn't have anything, but we could take this KIA Sorento?? Again.... not a "standard SUV" and there was no way in heck we were getting our bags and bodies into that vehicle. The Santa FE happened to roll in fresh from the car wash... but still not that clean? When I got in I was shocked to find it was manual seats and couldn't even get the seat up high enough to see out, as I am only 4'10. The key fob never worked to open the back doo and it took us 30 minutes to figure out where the button was to open the gas cap... (in fact we googled it!) I have always rented from Avis here and come to Georgia quite often.. I will be going back to AVis as they at least always have a car and the cars are always very nice. You get what you pay for!

Cons: Nothing

Cons: Nothing

Cons: I had to wait to get the car key. The car was not readily available.

Cons: The internet booking system said there was a rental available when in fact they had no cars. This issue should be addressed.

Cons: Had to wait 40 minutes for Budget to get the car washed and brought up to load our luggage & leave.

Cons: There was a long wait at the counter and they did not have the car I reserved, which was a full-sized car, so I had to rent a pickup truck instead. Called 1-800 number next day and the man on the phone said there was no way to know at what time my car was due back without an extra fee without talking to the local rental branch, which did not pick up the phone.

Cons: The mediocre receptionist when i went for pick up, the ridiculous vehicle i ended up being give, poor attitude when calling customer service, confusing billing process,overall poor service. Theres many options, no need to stick to budget. Will not rent again

Cons: The service help wasn’t too quick or too nice customer service feel was needed

Cons: The initial car assigned smelled like a smoke box. The person at the counter quickly provided a different car which I really appreciated. Non-smoking cars would be a great value. Regardless of how much you clean, after they have been smoked in you can't remove the smell.

Cons: I reserved a premium sedan and all that was available was an SUV. I rented the car for a long drive and the change to an SUV made for a much less comfortable experience.

Cons: I signed paperwork when I collected the car (late at night) thinking it was the usual rental agreement but discovered on my return that I'd taken out additional insurance I didn't want, need or asked for and was handed a bill for $179. At no time did the Avis Agent tell me or my wife who was with me that I was taking out additional insurance or that I would have to pay for it on the car's return. It added $179 to the cost of the car rental that I wasn't expecting to pay. They wouldn't refund me the money when I complained and I've since discovered their agents get commission on any additional insurance they sell. I FELT CONNED. So if you do hire a car from AVIS, be VERY careful what you sign and make sure you tell the Agent you don't want any additional insurance. (I suggest you video the encounter on your phone as they wouldn't take my word for it when I complained). Avis suck and I'm never going to hire a car from them again.

Cons: i had to wait in a line for about 2 hours to get a car and another line to return the car. Staff kept talking that they can't wait to go home while processing my order.

Cons: Every add-on that could be added on was done so. You must OPT OUT of those charges. Taxes are unavoidable, but they will add on the maximum insurance possible. Read carefully before you sign. I could also do without all the agents chatting personally between each other during the entire transaction. Very unprofessional. Given the location and quality of the staff, this will likely not change.

Cons: Wait time at rental counter for pick up.

Cons: Long wait time for pickup. Cup holders had sticky soda/juice coating the bottom.

Cons: 1. Credit card transaction problem 2 times. 2. The provided car from Avis is completed different model So I needed to stop by Avis again to swap. 3. When I swapped car, I wanted to cheaper mini Van but no deduction. 4. Very unkind attitude from Avis employee.

Cons: Pick up line was long and only a few workers .. need at least a kiosk or better method. Too chatty amongst the workers.

Cons: The selection of vehicle, option for sunpass for tolls wasn't available, phone customer service

Cons: They charged me $119 without notifying me even though the car was fully fueled. Had to talk to customer service to get the charge off my bill. Shady practice.

Cons: The car was pretty nasty. It looked like it hadn't been cleaned in weeks.

Cons: Bait and switch bullshit which is never acceptable. Will be sending email to their corp office with details and some pictures.

Cons: NA

Cons: Renters must be flying in from outside of Georgia to use the service which has a 150 mileage limit. This service shouldn't be included in searches unless these stipulations are made up front - they are not - rather found in the fine print.

Cons: It took 4 hours to find my rental car and a trip to another hertz. They wasted the first day of my short vacation. The people who worked there were incredibly rude. And made the situation much more unbearable. Also ended up paying an extra insurance because apparently they didn’t take the insurance i paid online. It was a waste of money.

Cons: They said they gave away my car because I did not pick it up at noon...my flight was scheduled to land at 2:30 pm, which it did...SCAM!!! Will never use again!!!

Cons: I booked our reservation as for an 11 o'clock pick up. Our flight arrived early, and we got to the rental car counter about 25 minutes before that. I do this all time. It's normally no big deal. We were told that we would have to wait until 11 o'clock. They had no cars. When I approached the counter to see if any other cars were available, I was told they had a Kia Sol for me. I assumed this upgrade was complimentary. I was wrong. We were charged an extra $50 for the car. Here's the thing though, when we were down in the car, I saw at least 2 compact cars (which is what I ordered) just sitting in Ace's parking spaces, ready to go.

Cons: car had a bad transmission, though new.

Cons: Rude check in staff and manager. Initial GPS given didn't work. Parking lot attendant was not available to answer questions re: car after handing over keys and was difficult to locate. Manger was extremely aggressive and rude when I returned the car with minor scratches on back bumper. When I explained these scratches should have been noted during check in process, he dismissed me. The parking lot attendant during check out was very courteous and introduced me to very pleasant desk agent who suggested I call Amex to be reimbursed for these estimated $500 in damages. If it weren't for the friendliness of the checkout parking lot attendant and very helpful desk agent, I would have been exceptionally frustrated. However, their wise advice enabled me to call Amex (credit card I used to book car) and file an insurance claim immediately. I will NEVER use ACE again and actively tell friends/family to avoid this car rental company at all cost.

Cons: the back seat belt didn't work, the engine had problems, the windshield wipers didn't work well. It felt like an old car that had a lot of problems with and they were just limping along. I would not recommend again!!

Cons: The car was full of thousands of ants that crawled everywhere while I was driving and got into my bags. The pickup and drop off area is a tiny stand that is hard to find, and there is not an attendant manning it.

Cons: They had my flight information ahead of time. I called them to let them know plane flight was delayed (by ~30-45min)- no one even picked up the phone. Went onto the flight thinking, "They wouldn't have asked for my flight number if this wasn't a problem they were used to having to deal with." Finally showed up at Atlanta Airport's Rental Car Center to a closed booth. Another rental company was open and happy to take my money. Never again Ace.

Cons: very bare-bones operation.