| Pick-up location | Chihuahua |
|---|---|
| Rental locations | 24 |
| Airport locations | 13 |
Insurance coverage
Cons: I did not like the fact that they did not care that my credit card covers for lost or theft of the car so I had to pay for coverage.
Cons: i went into KAYAK to search for a car rental in Chihuahua, Mexico (CUU). I was passed on to Holiday Rental cars. I made the reservation and prepaid for the rental and insurance. When I got to Chihuahua, I was told that my car rental was for 12 noon although I requested 7 am. I was also told that it was not prepaid. I upgraded on the car I had and paid for the rental and insurance at Chihuahua. I wrote to Holiday Rental Cars requesting a refund of $24.27. I have not received a response. I could not find a customer service number for Holiday. I don't have the confirmation number because I currently am not at home. But I am submitting information that will help find my reservation. Thank you very much for your assistance.
Laura Murillo
gumby8078@gmail.com
Insurance coverage
Cons: I did not like the fact that they did not care that my credit card covers for lost or theft of the car so I had to pay for coverage.
Cons: i went into KAYAK to search for a car rental in Chihuahua, Mexico (CUU). I was passed on to Holiday Rental cars. I made the reservation and prepaid for the rental and insurance. When I got to Chihuahua, I was told that my car rental was for 12 noon although I requested 7 am. I was also told that it was not prepaid. I upgraded on the car I had and paid for the rental and insurance at Chihuahua. I wrote to Holiday Rental Cars requesting a refund of $24.27. I have not received a response. I could not find a customer service number for Holiday. I don't have the confirmation number because I currently am not at home. But I am submitting information that will help find my reservation. Thank you very much for your assistance.
Laura Murillo
gumby8078@gmail.com
Stuck in a foreign country
Cons: I should up to the counter in Ciudad Juarez Mexico and no one was there to help. I asked around and No one could help me. it was late and no cars available.
Pros: Nothing
Cons: This lady at the desk, tried to convince me to pay more than 1800 US dollars (insurance included) when the original price was 385 dollars, this was at the airport in Chihuahua Mexico, I was thinking twice the amount maybe, with insurance, but more than four times what Kayak said it would be, come on, that was a theft, left without the car, wasn't Payless was the system in Mexico I know, if I could complain and have that girl disiplined, it was so unprofessional and so stupid.
Stuck in a foreign country
Cons: I should up to the counter in Ciudad Juarez Mexico and no one was there to help. I asked around and No one could help me. it was late and no cars available.
Pros: Nothing
Cons: This lady at the desk, tried to convince me to pay more than 1800 US dollars (insurance included) when the original price was 385 dollars, this was at the airport in Chihuahua Mexico, I was thinking twice the amount maybe, with insurance, but more than four times what Kayak said it would be, come on, that was a theft, left without the car, wasn't Payless was the system in Mexico I know, if I could complain and have that girl disiplined, it was so unprofessional and so stupid.
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Chihuahua are Avis (7.6, 18592 reviews), Sixt (7.6, 13129 reviews), and Hertz (7.4, 3829 reviews).
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