Carolina car rentals

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Carolina, Puerto Rico27 Oct — 3 Nov
Same drop-off
Carolina, Puerto Rico
Tue 10/27
Tue 11/3

Carolina car rental information

Pick-up locationCarolina
Rental locations18
Airport locations10

Carolina car rental reviews and directory

Rated no. 1
Enterprise
Best rated
7.7 Good (35 reviews)
3 locations in Carolina
Enterprise
Locations in Carolina
2484 Marginal Celestial+1 844 874 6751
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 14:00
Sunday00:00 - 00:00
Avenida Isla Verde+1 844 794 8598
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Enterprise At Ritz Carlton+1 844 794 8591
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 8
  • 8.2
  • 7.6
  • 7.4
  • 8
Recent reviews
10.0 Excellent7 Jul 2019
Pros: Very friendly staff, courteous and knowledgeable.Cons: More details instructions on dropoff. People are in a different environment and not totally focused Drop off sign would help.
9.2 Excellent29 Jul 2017
No frills at office but replied late evening.Pros: My Kia Soul had a jammed wheel. Enterprise sent a technician who came at night and fixed it for me. I appreciate their reply and efforts to help with this problem.Cons: Not being able to get an Uber ride from the airport was not my cup of tea, but taxi worked fine and charged $14 for a family of 3 with luggage.
10.0 Excellent2 Jun 2017
Pros: They upgraded us for free to a Jeep Wrangler which was a nice surprise.
10.0 Excellent4 Apr 2017
Pros: The eoe at the service deskCons: 30 day limit on rental
8.8 Excellent27 Mar 2017
Love rent with EnterprisePros: Cristina and Bianca were friendly and attentive, good deals $$Cons: Car wasn't clean but they upgrade for free so can't complain :)
9.2 Excellent30 Jan 2017
Great value cars!Pros: The car that we had was so nice and in excellent condition. It was very fairly priced. Staff spoke English and were very helpful. The overall experience was excellent and it was a great value!Cons: The location was fine for us because we were staying on Isle Verde but it would be challenging for travelers looking for easy access from the airport. It would be a $15 cab ride to Enterprise location.
10.0 Excellent24 Jan 2017
Pros: Great service! This is the first car rental I've had in a long time where I didn't feel like they were trying to cheat me or charge me extra. Great job guys!
2.0 Mediocre18 Jan 2017
They were closedPros: They closed at 5pm so I quickly had to get online and find another rental.
6.0 Good15 Jan 2017
Pros: Very bad I make reservation one month before and when I go to pick up my car they don't have car.
10.0 Excellent15 Jan 2017
Car Rental in San JuanPros: The staff was courteous and attentive. The car was clean, and ran well. The price was great.
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Rated no. 2
Budget
7.4 Good (41 reviews)
1 location in Carolina
Budget
Locations in Carolina
Avendia Salvador Caro+1 787 791 0600
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 7.3
  • 7.8
  • 7.2
  • 7.2
  • 7.5
Recent reviews
5.2 Okay15 Dec 2019
Pros: NoCons: Yes
10.0 Excellent14 Sep 2019
Pros: Yes
10.0 Excellent15 Aug 2019
Pros: Quick, friendly
8.8 Excellent28 May 2019
Pros: The staff was friendly. Pick-up and drop-off was pretty much a breeze. The car was inexpensive and everything we needed for a day trip to El Yunque.
4.0 Okay7 Oct 2018
Pros: The upgrade for a better carCons: thet charge me extra for gas even that when we check out the gas wasn't; full and the lady make the correction. Still they charge me for 3 extra gallon at the return
10.0 Excellent7 Oct 2018
.Pros: I like that Budget is on the airport property. It is worth paying a higher rental price for the convenience. I do know that Budget pays a much higher rent on the airport property as opposed to further away.Cons: The buttons on the key did not work. I put a new battery in and it worked. You could check these as a part of your regular servicing.
2.0 Mediocre6 Sep 2018
Cons: I made a reservation & expected to arrive and begin the process. When I arrived there were no cars made available, the gentleman working, instead of notifying us that there were no cars did not tell us anything & made us wait up to an hour in line just to inform us that they were no vehicles anymore.
8.8 Excellent26 Apr 2018
Long line at pickup.Pros: Good car.Cons: Long line at pickup and confusing signs at drop off. Interior lighting would not dim. 30 minuets wait to pick up.
10.0 Excellent27 Mar 2018
Pros: Pick up and return was so easy and quick!
4.8 Okay25 Feb 2018
Fuel Option - Deceptive at best -Pros: Car was OKCons: The usual fuel options are spelled out on the wall of the rental counter. I wanted the standard fuel option - return full, or pay ~$10 per gallon if not full. The agent would not let me select this option - insisting that I select the Prepay Full Tank option ($55), and that I would not be charged if I returned the car full. He handed me a contract to which had no indication of the option to return full and not be charged. He insisted the $55 charge was "only an estimate" and that I would not be charged. I refused to sign, and he produced a stamper and stamped in red "Prepaid Fuel Reversal 100% If Returned Completely Full" on the contract. With that, I signed the contract and enjoyed my rental. Upon return, the agent was surprised that I filled the tank, and indicated I had been charged the $55. I notified him of the agreement, and produced the contract with the red stamp. The agent told me I had to return to another agent to process the fuel refund. This extra step upon return was not what I was promised (I would not be charged, "only an estimate"), and not what I wanted. The San Juan, PR airport location is not allowing renters to receive the published fuel option of their choice. Had I returned the car a couple of gallons short, I would have had no recourse but to pay the $55.
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Rated no. 3
Europcar
7.3 Good (67 reviews)
1 location in Carolina
Europcar
Locations in Carolina
Avenida Laguna 10,laguna Shop.centr+1 787 710 2777
  • 7.4
  • 7.7
  • 7.4
  • 7
  • 7.4
Recent reviews
5.6 Okay13 Mar 2020
Pros: The car worked wellCons: I was not given any instructions on the car dropoff. There was no key dropbox and there were no instructions sent to me about the key dropoff either. We spent nearly an hour trying to call europcar and find a place to drop off the key. In the end we decided to just lock the car keys in the vehicle. Almost missed my flight too. Will never use this company again.
10.0 Excellent3 Jan 2020
Pros: Staff was very friendly. The shuttle was comfortable and all for a great price
10.0 Excellent1 Dec 2019
Pros: Pick up and drop off was fast and easy. You get a bill with every dollar explained. A damaged tire was repaired in a garage and europcar payed the bill really easy.
9.6 Excellent16 Sep 2019
Cons: The workers were very nice and respectful. The person that went to get our rental got wet in the rain and gave us an umbrella.
8.8 Excellent11 Jul 2019
Pros: The car was dirty under the chairs but when I informed them at drop off they apologized and gave a major discount on price
2.0 Mediocre18 Jun 2019
Pros: There was nothing to like- I scheduled my pick up for 8 pm and waited an hour with my husband and 2-year-old for them to pick us up from the airp[ort. We waited and waited, while all the other car rental buses passed us. Eventually, another bus driver told me that they closed at 8 pm.Cons: Why wasn't this information shared with me when I made my reservations? Fortunately, I was able to book another car company (allied) which opens 24 hours and got the same deal. I will never book Eurocar again and maybe its best to just call the car rental directly and not go through Kayak.
3.6 Mediocre22 May 2019
Cons: The car was very scratched on the outside near the front bumper. There was also a crack on the bumber. It just looked off to me because of that.
7.2 Good25 Mar 2019
Pros: I was able to get my car and figure out rental with very little fuss.Cons: The waiting area/office is rather cramped and the pickup/drop off process isn’t terribly streamlined.
5.2 Okay21 Feb 2019
Cons: Customer service on pickup was sub optimal. Lack of available staff during drop off resulted in delays. $250 refundable deposit required for vehicle rental.
8.0 Excellent17 Feb 2019
Pros: Very energy efficient Yaris, good price, friendly staff.Cons: Eurocar needs to upgrade its computer system. We had to wait a long time both for check in and check out and it was not staff related - it was computer related. They should look for a faster way of handling this.
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Rated no. 4
NextCar
4.9 Okay (45 reviews)
1 location in Carolina
NextCar
Locations in Carolina
10200 Calle Celestial Marginal+1 787 726 7350
  • 5.6
  • 5.2
  • 4.4
  • 5
  • 4.2
Recent reviews
3.2 Mediocre20 Mar 2020
Pros: Terrible experienceCons: Waited hour and a half for shuttle at the airport, all other companies had multiple shuttles driving back and forth for clients. Got to the place and found out that from a supposedly 135.00 went up to 500.00 with all the no other option add ups. By the way State Farm Full Cover insurance is not accepted
4.4 Okay4 Feb 2020
Pros: Car was clean!Cons: The front desk could of not lied and told me one thing and then charge me for it at the end! I am very disappointed and will be leaving a review and telling people to use Charlie rentals because there honest and not snakes like next car rental company!
4.4 Okay2 Feb 2020
Pros: NothingCons: They made me buy car insurance when I told them I have insurance through my car policy and credit card. They told me otherwise I could not rent a car.
8.0 Excellent29 Jan 2020
Cons: Hidden fees on car rental that were not discussed or mentioned until checkout.
2.8 Mediocre29 Dec 2019
Cons: Rate was more than $100 more than quoted price from Kayak and company refused to explain or alter rate
8.0 Excellent17 Dec 2019
Cons: deberian informar en la pagina de reserva todos los costos adicionales del alquiler.
4.0 Okay14 Dec 2019
Pros: Not muchCons: Quoted price $40 turned out to be $110. It is a rip off. Cars are old and clunkers.
4.4 Okay3 Dec 2019
Pros: That they had my reservation for a car.Cons: The line to be served by a customer representative was really slow. There was only one associate and it was taking about 15 minutes per customer. I waited almost an hour in line, only to be told we have your reservation but no midsized cars. Instead of being given an upgrade of car, I was told to go next door to Allied car rental and they would honor my rental and rate because they had midsize cars. Again I waited 45! minutes in their line to be assigned a car., however they did not have any docs from NextCar pertaining to the reciprocality agreement. This rental experience was a total disaster in my opinion.
4.8 Okay30 Nov 2019
Pros: Saludos! Solamente me gusto el carro, lo demás fue un desastre,45 minutos para recoger el carro, solo una chica tratando de resolver todo. Ella no tiene la culpa, muy mala la experiencia.Cons: Las demás personas estaban muy molestas hasta querían, discutir con la chica del counter.
2.8 Mediocre29 Nov 2019
Pros: They were terrible. Everything was terrible. Including the long long long wait time both pick up AND return the car.Cons: Everything could have been better. It took us 2 hours at the location in SJU to obtain our vehicle. We were late to pick up the car and they had already ‘gave it away’. Plus they charged a daily insurance if your personal vehicle is not 2014 or newer. I could not find this mentioned in the website. I did find out via their website that as long as you show a return flight confirmation you did not have to purchase the insurance. Such a terrible and equally bizarre experience. We will never. Ever. Use next car again. Our 250 rental reservation turned into 650!
Rated no. 5
Avis
10 Excellent (1 review)
1 location in Carolina
Avis
Locations in Carolina
5961 Avenida Isla Verde+1 787 982 4331
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated no. 6
Economy Rent a Car
8.5 Excellent (4 reviews)
1 location in Carolina
Economy Rent a Car
Locations in Carolina
Marginal Los Angeles A15+1 787 791 4444
  • 9
  • 9
  • 8.5
  • 8
  • 8
Recent reviews
10.0 Excellent25 Feb 2017
Excellent servicePros: Target rent a car was very helpful when we realized the insurance didnt get put on when we booked online. They were able to accommodate us even though we were on another side of the island. We couldn't find their office so they sent someone to us.
10.0 Excellent30 Nov 2016
First car rental in Puerto RicoPros: Economy (Target) was professional - I was a little apprehensive renting from a company in Puerto Rico but the staff of Target worked hard to meet my needs. Car was nice, clean and my experience was Great!Cons: Actual rental facility was not on airport property and I had to take a shuttle to get my car. Rental facility was not far from the airport. Also had to call for the shuttle to pick me up. Make sure you have a copy of your Declaration of your
4.0 Okay7 Oct 2016
insurance very expensiveCons: insurance very expensive
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Rated no. 7
Dollar
6 Good (4 reviews)
1 location in Carolina
Dollar
Locations in Carolina
Verdanza Hotel, San Juan+1 787 253 7074
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 6
  • 6
  • 6
  • 6
  • 6
Recent reviews
2.0 Mediocre1 Feb 2017
scamCons: They overcharged me and are saying I returned it late without a key and it's not true
2.0 Mediocre4 Jan 2017
Cons: The staff canceled my reservation as my flight was delayed and I arrived 10 minutes outside my pick-up window. They were unable to provide me with a car, and were extremely rude and unhelpful.
MEXRENTACAR
2 locations in Carolina
MEXRENTACAR
Locations in Carolina
Ave Isla Verde 5904
San Juan Airport 10200 Marginal Los Angeles Calle Celestial
Recent reviews
Allied
1 location in Carolina
Allied
Locations in Carolina
5910 Isla Verde Ave+1 787 728 8235
Recent reviews
FLIZZR
1 location in Carolina
FLIZZR
Locations in Carolina
6772 Ave. Isla Verde+1 787 791 1160
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Recent reviews
keddy by Europcar
1 location in Carolina
keddy by Europcar
Locations in Carolina
International Airport Meet & Greet- Avenida Laguna 10,Laguna Shop.Centr
Recent reviews
NU Car
1 location in Carolina
NU Car
Locations in Carolina
Marginal Los Angels Km 10.3, Isla Verde+1 787 791 5900
Monday05:00 - 22:00
Tuesday05:00 - 22:00
Wednesday05:00 - 22:00
Thursday05:00 - 22:00
Friday05:00 - 22:00
Saturday05:00 - 22:00
Sunday05:00 - 22:00
Recent reviews
Priceless
1 location in Carolina
Priceless
Locations in Carolina
10200 Calle Celestial Marginal+1 787 523 6398
Recent reviews
Routes Car & Truck Rentals
1 location in Carolina
Routes Car & Truck Rentals
Locations in Carolina
10200 Calle Celestial, Marginal Los Angeles
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Recent reviews
Sunnycars
1 location in Carolina
Sunnycars
Locations in Carolina
Avenida Laguna 10/ Laguna Shopping Center
Recent reviews
197 travellers who rented a car in Carolina gave the car agency they used an average rating of 6.9

Car rental locations in or near Carolina

When to book a rental car in Carolina

Top tips for renting a car in Carolina

  • Book your rental car in Carolina at least 1 week before your trip in order to get a below-average price

FAQs about renting a car in Carolina

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Carolina are Europcar (7.1, 72 reviews), Budget (7.1, 68 reviews), and Dollar (6.4, 103 reviews).

  • Take a look at our extensive car rental location map to find the best rental cars near you.