Carolina car rentals

Carolina car rentals

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Carolina, Puerto Rico
27 Sep — 4 Oct
Same drop-off
Carolina, Puerto Rico
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

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Carolina car rental information

Pick-up locationCarolina
Rental locations19
Airport locations11

Carolina car hire reviews and directory

Rated no. 1
Routes Car & Truck Rentals
Best rated
3.4 Mediocre (159 reviews)
1 location in Carolina
Routes Car & Truck Rentals
Locations in Carolina
  • 4.5
  • 4.2
  • 3.4
  • 3.1
  • 3.4
Recent reviews
1.9 Horrible20 Sep 2021
When we arrived to the facility, we were told no cars were available, despite me having a reservation. When I pressed further, I was told that luxury cars were available for an additional fee. We were very tired from travel and agreed to proceed with the luxury vehicle. The cost ended up being several hundred dollars more than I contracted originally. We waited over 45 minutes and no car was ever brought. At that point, we simply canceled the contract and took an Uber to our destination.
1.9 Horrible13 Sep 2021
Routes cancelled my reservation bc my flight was two hours late. Never got the car and I hope I didn’t get charged.
1.9 Horrible12 Sep 2021
Had to wait 3 HOURS for my car upon arrival. Phone number for company was disconnected. Staff was beyond rude. This wasn't just happening to us. Everyone there was waiting hours for their cars. We lost an entire day of vacation and not a single apology to be found.
3.9 Mediocre11 Sep 2021
There were so many hidden fees and the rental ended up being over $100 more than what we were quoted online and expecting to pay.
3.9 Mediocre7 Sep 2021
At the front desk was good ,speedy process and good customer service nevertheless everyone experience long wait for receiving the vehicle for me was over an hour after I left the front desk. I believe was because was under staff and to be honest I think the guy who was bringing the car out was over work.
10.0 Excellent6 Sep 2021
1 hour to wait gor pickup is too much
1.9 Horrible6 Sep 2021
45min to wait to get the car even though there was nobody waiting. And additional charges that they were not clear at the beginning. From a $150 rental, ending in $240. Bringing the car full of gas. Never again in this rental place.
1.9 Horrible6 Sep 2021
Had a late delay in my flight and they didn’t care and canceled my reservation very in professional
10.0 Excellent5 Sep 2021
The car was clean and great value. The people were friendly but due to COVID you had to wait from lack of staff. Only negative thing is since you have to wait longer period for service and to get the car, they need a better waiting area for customers.
1.9 Horrible4 Sep 2021
Worst car rental ever! DON'T RENT FROM THIS PLACE! 1) Starting at the time of pickup at the airport I had to wait over an hour for the shuttle to pick us up. 2) When we finally got to the rental office the personnel was not present and when they finally showed up they were rude, barely explaining the contract terms and showing attitude. 3) The payment amount was higher than was initially listed. 4) I was given a contract paper that had to be given to one of the guys outside for them to pick which car they were going to give us. The car was NOT ready. They picked up a random car, and starting "cleaning" it right there (inside/out). I used quotation marks as when whatever they used to "clean" the interiors dried up there were stains in all the seats and the roof as well. 5) Signal lights were not working. 6) On the third day the car did not turned on. Had to call for road assistance 4+ times as they kept hanging up. When I was finally able to communicate, they send someone to fix the car. This disrupted our vacation plans for that day. They had the option to change the car, but this was not a feasible option as you had to be towed and driven back to the rental location which was 1.5 hours away and go through all the process again. 7) At the time of drop-off there was a big line. Only one guy working and everyone was desperate as they had to be on time for their flights. In all honestly you'd be better off if you rent directly from the airport even if you have to pay a couple hundreds more. The "savings" you get with this rental are not worthy at all!!
Rated no. 2
Enterprise
8 Excellent (41 reviews)
3 locations in Carolina
Enterprise
Locations in Carolina
  • 8.3
  • 8.5
  • 7.9
  • 7.8
  • 7.8
Recent reviews
10.0 Excellent18 Jul 2021
Politeness, helpfulness and responsiveness of employees was a major positive factor.
10.0 Excellent14 May 2021
Yes excellentPrice. Very expensive
10.0 Excellent7 Jul 2019
Very friendly staff, courteous and knowledgeable.More details instructions on dropoff. People are in a different environment and not totally focused Drop off sign would help.
9.2 Excellent29 Jul 2017
No frills at office but replied late evening.My Kia Soul had a jammed wheel. Enterprise sent a technician who came at night and fixed it for me. I appreciate their reply and efforts to help with this problem.Not being able to get an Uber ride from the airport was not my cup of tea, but taxi worked fine and charged $14 for a family of 3 with luggage.
10.0 Excellent2 Jun 2017
They upgraded us for free to a Jeep Wrangler which was a nice surprise.
10.0 Excellent4 Apr 2017
The eoe at the service desk30 day limit on rental
8.8 Excellent27 Mar 2017
Love rent with EnterpriseCristina and Bianca were friendly and attentive, good deals $$Car wasn't clean but they upgrade for free so can't complain :)
9.2 Excellent30 Jan 2017
Great value cars!The car that we had was so nice and in excellent condition. It was very fairly priced. Staff spoke English and were very helpful. The overall experience was excellent and it was a great value!The location was fine for us because we were staying on Isle Verde but it would be challenging for travelers looking for easy access from the airport. It would be a $15 cab ride to Enterprise location.
10.0 Excellent24 Jan 2017
Great service! This is the first car rental I've had in a long time where I didn't feel like they were trying to cheat me or charge me extra. Great job guys!
2.0 Mediocre18 Jan 2017
They were closedThey closed at 5pm so I quickly had to get online and find another rental.
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Rated no. 3
Europcar
7.3 Good (79 reviews)
1 location in Carolina
Europcar
Locations in Carolina
  • 7.4
  • 7.6
  • 7.3
  • 7.1
  • 7.3
Recent reviews
1.9 Horrible16 Aug 2021
Lamentablemente no pudimos tener el carro Perdimos la reservacion ya que el Vuelo se atrazo y llegamos tarde ya estaban cerrado.Cuando nos comunicamos con el personal de Europcar no pudieron hacer nada y estuvimos dos Dias sin carro sin poddr movernos incluso trataron a mi hija de mentirosa. No me gusto la forma de tratar al cliente.
7.9 Good24 Jul 2021
Fair deal compared to other suppliers. Convenient location. Easy in and out. Shuttle was easy to use both ways. Car was somewhat dirty and had been battered a bit considering that it was such a new car.
10.0 Excellent12 May 2021
Exelente
8.0 Excellent2 May 2021
The staff was helpful, and the car was clean.We had to wait 45 minutes before the pickup van for us.
8.0 Excellent29 Apr 2021
The workers were pleasant and the car very clean and covid protocol followed.The insurance daily rates was high. $40 per day and $250 deductible? Wow
10.0 Excellent6 Apr 2021
Friendly staff and super easy pick up and drop off.
2.0 Mediocre5 Apr 2021
Nothing, rude, arrogant, no help. Showed up, car had been wrecked the day before, was never called or made aware of this, left stranded outside with no help to get anywhere.Everything could have been better. I will never use europcar again for the rest of my life, and I hope no one else does either. Those people were terrible.
5.6 Okay13 Mar 2020
The car worked wellI was not given any instructions on the car dropoff. There was no key dropbox and there were no instructions sent to me about the key dropoff either. We spent nearly an hour trying to call europcar and find a place to drop off the key. In the end we decided to just lock the car keys in the vehicle. Almost missed my flight too. Will never use this company again.
10.0 Excellent3 Jan 2020
Staff was very friendly. The shuttle was comfortable and all for a great price
10.0 Excellent1 Dec 2019
Pick up and drop off was fast and easy. You get a bill with every dollar explained. A damaged tire was repaired in a garage and europcar payed the bill really easy.
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Rated no. 4
Avis
7 Good (45 reviews)
2 locations in Carolina
Avis
Locations in Carolina
  • 7.6
  • 7.5
  • 6.9
  • 6.9
  • 6.7
Recent reviews
10.0 Excellent1 Sep 2021
That the reservation was fast online, and the car was ready. Service is good from Kayak. Thanks,
10.0 Excellent16 Aug 2021
Easy drop off and return. Price was much higher than continental US pricing.
1.9 Horrible2 Aug 2021
Enormous lines at the counter at both pick up and drop off that all other brands did not have. The helpfulness of staff was atrocious. I highly recommend renting from a different brand even if it’s a little more expensive. You will regret not spending the extra money for the service.
1.9 Horrible30 Jul 2021
We waited at the counter in line for 2 hours and 45 minutes to complete the paperwork with the agent. After being checked in we then waited another 45 to get the car. We got into San Juan around 4:30pm and figured with a 25min commute we’d have most the night to relax on the beach at the hotel. We didn’t get out of the airport car rental until 8:30pm. We lost a night of our vacation due to Avis’ poor service, and we will never use them again.
2.0 Mediocre5 Jul 2021
The car was fineThey did not have our car ready on time and we waited over an hour after our scheduled check in time, and then we were 27 minutes late to drop it off and they charged me $60 for being late. Unaccu
2.0 Mediocre29 Jun 2021
I reserved the car in May for a June trip and called 1 week before to confirm my reservation. I arrived at 1:30 a.m. and was told that there were no cars available. I was told to return to the airport later in the morning as they MAY (not will) have cars available. I called the 1-800 number to see if there was a way to confirm if there would be any cars available as I didn't want to waste my time and cab money going back to the airport. I was also traveling with 2 kids, which made this situation a little more difficult. The representative that I spoke to was nasty and one of his comments was that "it wasn't his problem". When I asked to speak to a supervisor or manager he told me he didn't have one and hung up on me. I went back to the airport the next morning and there were 8 others waiting in front of me. I timed the check-in for the couple that was already at the counter and it was about 20-25 minutes. Do the math. With 8 people in front of me, I was sure I would spend at least 2 hours waiting to get the counter and even when I got there, there was no guarantee I'd get a car. Luckily I found another car from another company. I will NEVER EVER rent from Avis.The entire experience could have been better.
2.0 Mediocre28 Jun 2021
NothingEasily the worst experience I've ever had. Made the reservation a month in advance and by the time I arrived at the counter, the clerk had the audacity to tell me there are no cars available for me until the next day. What is the point of having a reservation if you're not going to honor it. Had to pay a $100 cab ride to get to my hotel.
4.0 Okay6 Jun 2021
Car was gas friendlyThe windshield wipers barely wiped the water off the car and the headlights were foggy so when it rained it was hard to drive even when it wasn’t raining hard
10.0 Excellent1 Jun 2021
Experience
2.0 Mediocre19 May 2021
Staff was friendly - they didn’t have a car despite me having a reservation.A car to honour a reservation
Rated no. 5
Budget
6.4 Good (92 reviews)
1 location in Carolina
Budget
Locations in Carolina
  • 6.9
  • 7
  • 6.3
  • 6.3
  • 6.4
Recent reviews
5.9 Okay9 Sep 2021
I paid more than the estimate of your website
5.9 Okay30 Aug 2021
The car was dirty inside and outside. I got carseats They were disgusting. Really horrible service at the line they only had 1 person check in cars. Really bad
5.9 Okay29 Aug 2021
The Budget/Avis staff in San Juan airport was friendly and helpful. She was bilingual, which was great since no one in my family speaks Spanish. The problem was that only Avis and Budget had the larger cars, so although there were your typical car rental places at the airport, there was a huge line to get through because it seemed that a lot of travelers wanted larger cars/SUVs/minivans. I think I waited in line for over an hour to get my car because there were only 2 people working at the desk between the Budget and Avis counters (they must be owned by the same company because they had one line feeding both car rental counters). They could have made this better by having more people at the desk to help get through the line. Drop off was a breeze. They checked us in and we were out of there in 5 minutes.
3.9 Mediocre28 Aug 2021
It was a two hour wait to get a car. The staff was nice but there was two people working for an enormous line.
5.9 Okay24 Aug 2021
If you use one toll road for $0.75, Budget bills you $28.75. The toll road gets only $0.75, and Budget gets $28. That's just wrong.
10.0 Excellent18 Aug 2021
Fast service. Excellent location in the airport. You don’t have to take a shuttle to go outside. Easy drop off.
5.9 Okay17 Aug 2021
The car was available. We were given one with a broken taillight at first, then after requesting for a change we got an abused but functional car. The attendant answer was all the car have problems.
1.9 Horrible12 Aug 2021
The lady at the front desk was rude and slow of service. Picking up the car took almost an hour waiting for it to be brought to us. They also would not take insurance we had paid for when we rented vehicle online. Also over priced. Will not rent from Budget again.
1.9 Horrible5 Aug 2021
The guy was excellent! Edwin was Proper, respectful, professional, polite, but how’s possible that he was working alone for Avis and budget! I had to wait 4 hrs inside only, then another 40 minutes to get the car, probably COVID is to blame, but this situation needs to be fixed immediately! I don’t like to give bad reviews, I’m a very patient person but waiting 4 hrs to get the car after a flight is too much
1.9 Horrible2 Aug 2021
The rental place charged me a surplus of $300 as a deposit on top of my rental fee. Would a have liked to be made aware of this prior to renting to make sure I had enough money on my credit card.
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Rated no. 6
NextCar
4.6 Okay (63 reviews)
1 location in Carolina
NextCar
Locations in Carolina
  • 5.5
  • 5.1
  • 4.3
  • 4.7
  • 3.9
Recent reviews
7.9 Good6 Sep 2021
More selectioms than what was available. Car we reserved was not there
7.9 Good1 Sep 2021
The car was clean and it was located in a convenient location from the airport, also the bus shuttle from the airport was excellent. One thing I didn't like was that at night they only had one worker checking in several clients I do understand that due to covid some places are short staff but that was my only concern.
1.9 Horrible27 Aug 2021
I didn't like anything about this rental experience. This is the last time I will rent from this place in Puerto Rico. They will take advantage of people and overcharge them with hidden fees when you arrive to pick up your car. They don't honor the price given by KAYAK and service is poor from customer service to the wait time to pick up vehicle. It took about 45-50 minutes to get our vehicle from our check-in.
7.9 Good17 Aug 2021
The reservation made the process quicker but customers should anticipate additional costs for Tolls, Insurance, and Taxes. Although the price was a bit more than I expected, the experience was good.
1.9 Horrible8 Aug 2021
Pick up took over an hour, at 1030 at night, the staff was rude unhelpful and didn’t care. I should have read the reviews before I rented. Never again
1.9 Horrible29 Jul 2021
Upon arrival to Puerto Rico, the company I made the reservation with were out of cars. To which I was informed that when the reservation is made, we reserve the price and not the vehicle. The shuttle took us to another location, 3 buildings down and we had to wait 3 hours for a car rental. The service to both locations was horrible. It was raining too, and they had over 15 people waiting under the rain on a carp that they had placed in front of the building. They only had one person working and another guarding the door indicating people that only one person at the time in side of the building, to which the door had a sign stating that 29 people at the time, per government compliance. We do understand that Covid is going on and have change several things, but the lack of communication, wait time, customer service was horrible to Allied Car Rental and Next Car. My reservations were maid through Kayak and I will not be using this services any more. This was my first time and last.
1.9 Horrible16 Jul 2021
This is the worst place ever! We waited an additional 4 hours after landing to pick up the car. We waited outside and was not allowed to wait inside. Will never go here again! They should shut this place down immediately. Workers were rude, nasty, and had no sense of urgency.
1.9 Horrible15 Jul 2021
Awful operation. Takes up to 4 hours to check in and receive car only to find tons of hidden fees not included in the price. Do not rent from here.
1.9 Horrible11 Jul 2021
The wait to get my car with reservations was total of 6 hours …. Then after all those hours they gave me a dirty car because something happen with the water ….. 1000 dollars later for horrible horrible service, car,waiting the price horrible I would not recommend nobody to go there …..
4.0 Okay14 Jun 2021
Some staff was friendly and helpfulFirst, kayak says this place is In Terminal but it is not. You must take a shuttle to an off airport location. When we arrived at the location they were extremely understaffed with only one person handling incoming and outgoing cars. I had to wait over 1 hour to get my car and some others had to wait over two hours. One person dropping off his car was charged $800 for a flat tire. He had full insurance that they said didn’t cover it. He also said roadside assistance didn’t work. Additionally, this place had a lot of extra fees that I’ve never see on a car rental. It’s clear they know that once you’ve booked they are in control and they take advantage of that. DO NOT TENT FROM THEM.
Rated no. 7
Economy Rent a Car
8.5 Excellent (4 reviews)
1 location in Carolina
Economy Rent a Car
Locations in Carolina
  • 9
  • 9
  • 8.5
  • 8
  • 8
Recent reviews
10.0 Excellent25 Feb 2017
Excellent serviceTarget rent a car was very helpful when we realized the insurance didnt get put on when we booked online. They were able to accommodate us even though we were on another side of the island. We couldn't find their office so they sent someone to us.
10.0 Excellent30 Nov 2016
First car rental in Puerto RicoEconomy (Target) was professional - I was a little apprehensive renting from a company in Puerto Rico but the staff of Target worked hard to meet my needs. Car was nice, clean and my experience was Great!Actual rental facility was not on airport property and I had to take a shuttle to get my car. Rental facility was not far from the airport. Also had to call for the shuttle to pick me up. Make sure you have a copy of your Declaration of your
4.0 Okay7 Oct 2016
insurance very expensiveinsurance very expensive
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Rated no. 8
NU Car
6.3 Good (5 reviews)
1 location in Carolina
NU Car
Locations in Carolina
  • 7.5
  • 6.7
  • 6.3
  • 6.3
  • 6.7
Recent reviews
2.0 Mediocre15 Jun 2021
I did not get the vehicle because the vehicle was not available so I am currently waiting for my credit that is taking forever.update when your vehicles are available and when they are not.
2.0 Mediocre2 May 2021
The wait and service
Rated no. 9
Dollar
6 Good (4 reviews)
1 location in Carolina
Dollar
Locations in Carolina
  • 6
  • 6
  • 6
  • 6
  • 6
Recent reviews
2.0 Mediocre1 Feb 2017
scamThey overcharged me and are saying I returned it late without a key and it's not true
2.0 Mediocre4 Jan 2017
The staff canceled my reservation as my flight was delayed and I arrived 10 minutes outside my pick-up window. They were unable to provide me with a car, and were extremely rude and unhelpful.
MEXRENTACAR
2 locations in Carolina
MEXRENTACAR
Locations in Carolina
Recent reviews
Allied
1 location in Carolina
Allied
Locations in Carolina
Recent reviews
FLIZZR
1 location in Carolina
FLIZZR
Locations in Carolina
Recent reviews
keddy by Europcar
1 location in Carolina
keddy by Europcar
Locations in Carolina
Recent reviews
Priceless
1 location in Carolina
Priceless
Locations in Carolina
Recent reviews
Sunnycars
1 location in Carolina
Sunnycars
Locations in Carolina
Recent reviews
492 travellers who rented a car in Carolina gave the car agency they used an average rating of 5.5

Car rental locations in or near Carolina

Good to know

Most popular car type

Intermediate

When to book a rental car in Carolina

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for hiring a car in Carolina

  • Book your rental car in Carolina at least 1 week before your trip in order to get a below-average price
  • Intermediate rental cars in Carolina are around 16% cheaper than other car types, on average

FAQs about hiring a car in Carolina

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Carolina are Europcar (7.1, 84 reviews), Budget (6.4, 120 reviews), and Dollar (6.4, 103 reviews).

  • Intermediate (Hyundai Accent or similar) is the most frequently booked car hire type in Carolina.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car rental in Carolina costs $57 per day, on average.

  • A Compact car rental in Carolina costs $53 per day, on average.

  • A Mini car rental in Carolina costs $108 per day, on average.