Pick-up location | Brownsville |
---|---|
Rental locations | 10 |
Airport locations | 8 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5.9
Okay
30 reviewsCleanliness
5.9
Comfort
5.9
Pick-up/Drop-off
5.3
Value for money
5.3
2 locations in Brownsville
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Mar 2021
Pros:
Nothing. I was called the day of my reservation and told that there were no cars available.Cons:
Everything. I was called the day of my reservation and told that there were no cars available8.0 Excellent
Aug 2020
Pros:
Yes10.0 Excellent
May 2020
Pros:
Excellent customer service and easy drop off9.2 Excellent
May 2020
Pros:
Great staffCons:
Due to airport construction the car was a good hike from the counter8.8 Excellent
May 2020
Cons:
Awesome customer service and very affordable. Only thing was that vehicle was not clean or sanitized. It was a little uncomfortable driving home. Once I was home I sprayed it with lysol. Other than that it was an awesome experience. Thanks8.8 Excellent
Mar 2020
Pros:
Easy drop off. The pick up was not as smooth, but it seems airport is doing renovations so the lot is not in its usual space.10.0
Excellent
24 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Brownsville
Filters
Show reviews that mention
Reviews
10.0 Excellent
Jul 2020
Pros:
Staff was friendly and helpful with instructions and drop off super easy2.0 Mediocre
May 2019
Cons:
Your website outomatically changed the pick up location. I will never visit your website10.0 Excellent
Sep 2018
Pros:
Easy in and out4.4 Okay
Aug 2018
Pros:
Decent carCons:
Kayak quoted me $58 at pick-up and it turned out to be $85! I will not be using kayak again as I can't trust the "Pay at pickup" price10.0 Excellent
Mar 2018
Pros:
Excellent service! Thank you.4.8 Okay
Jul 2017
Pros:
Picking up the car went very smoothly.Cons:
The car very was dusty inside and did not have windshield wiper fluid. When returning the car to the airport, there were no signs for Dollar Car rental. It was very confusing and stressful trying to return the car. I was never told that I was supposed to leave it in the Hertz rental car spot. It was also annoying providing a receipt showing that I refilled the car within 10 miles of the airport. The company should be able to turn on the car and see that the tank is full.6.6
Good
6 reviewsCleanliness
8.0
Comfort
6.0
Pick-up/Drop-off
7.3
Value for money
6.0
2 locations in Brownsville
Filters
Show reviews that mention
Reviews
4.0 Okay
Mar 2021
Pros:
Drop off was drop and goCons:
Upfront with “managers choice” special the car just ended up being the smallest compact car they had. Also we asked for a ride to the airport and it was a hard no.8.0 Excellent
Mar 2021
Pros:
Staff was very nice. Drop off was fine and it was easier to get to in the early morning hours.Cons:
The tank was not totally full when I got it. My fault for not noticing or calling in. I still haven’t gotten a receipt via email.3.6 Mediocre
Feb 2019
Cons:
Apparently I booked with Hertz in Brownsville instead of at the Brownsville airport. The two behaved like separate entities. Not enough space here to go into detail, but they could've handled this much better.10.0 Excellent
Feb 2018
Pros:
They didn’t have a minivan though upgraded me to a suburban for free. My experience in the past is to get the next cheapest option.Cons:
Drop off10.0 Excellent
Mar 2017
Pros:
The ocean view in South PadreCons:
I did not know it was the beginning of spring break.8.0 Excellent
Mar 2022
4.0 Okay
Mar 2021
Pros:
Drop off was drop and goCons:
Upfront with “managers choice” special the car just ended up being the smallest compact car they had. Also we asked for a ride to the airport and it was a hard no.8.0 Excellent
Mar 2021
Pros:
Staff was very nice. Drop off was fine and it was easier to get to in the early morning hours.Cons:
The tank was not totally full when I got it. My fault for not noticing or calling in. I still haven’t gotten a receipt via email.3.6 Mediocre
Feb 2019
Cons:
Apparently I booked with Hertz in Brownsville instead of at the Brownsville airport. The two behaved like separate entities. Not enough space here to go into detail, but they could've handled this much better.10.0 Excellent
Feb 2018
Pros:
They didn’t have a minivan though upgraded me to a suburban for free. My experience in the past is to get the next cheapest option.Cons:
Drop off10.0 Excellent
Mar 2017
Pros:
The ocean view in South PadreCons:
I did not know it was the beginning of spring break.Budget
6.6
Good
4 reviewsCleanliness
6.0
Comfort
6.6
Pick-up/Drop-off
7.3
Value for money
7.3
One location in Brownsville
Filters
Reviews
10.0 Excellent
Apr 2021
Pros:
The whole process was so easy and fast!2.0 Mediocre
Mar 2017
Pros:
Arrived as scheduled to find rental office closed2.0 Mediocre
May 2022
8.0 Excellent
Jun 2021
Pros:
Excellent customer service. Pick up and drop up off quick and easyCons:
Cruise control missing button cover making it difficult to turn on10.0 Excellent
Apr 2021
Pros:
The whole process was so easy and fast!2.0 Mediocre
Mar 2017
Pros:
Arrived as scheduled to find rental office closedAvis
6.0
Good
12 reviewsCleanliness
6.2
Comfort
6.5
Pick-up/Drop-off
5.2
Value for money
5.2
One location in Brownsville
Filters
Show reviews that mention
Reviews
8.0 Excellent
May 2021
Pros:
Good customer serviceCons:
Price was over value Need to be cheaper That vehicle wasn’t worth it for that price4.0 Okay
Apr 2021
Pros:
The person working the counter on the morning of 04/24/2021, was dishonest and cagey. The entire process was a waste of time he stated that the car would was being washed and would be ready in 30 minutes, after more than hour he was stating the same lies and would just walk away and go outside.Cons:
If the vehicle is not available just tell me it is not even though I had a reservation. Just wasting time waiting for a car that is not going to be available. Do not lie and expect that a customer would be satisfied. I had to use a different company that had a car available at a lower price and was able to rent without any problems2.0 Mediocre
Apr 2021
Pros:
Nothing because they canceled my rental the day before I was supposed to get my rentalCons:
It would have been better if they didn’t gave me false hope by letting me book the rental. If they don’t have the car to be rented, they shouldn’t let me book or reserve the car. In allowing me to reserve, they have stopped me from looking for a better alternative2.0 Mediocre
Mar 2021
Cons:
They didnt have a car6.0 Good
Feb 2021
Pros:
Staff was fine but pickup took 1 1/2 hours !!Cons:
They didn’t have our car ready when we had it scheduled2.0 Mediocre
Feb 2020
Cons:
No cars available when it was reservedOne location in Brownsville
Filters
Show reviews that mention
Reviews
10.0 Excellent
May 2017
Pros:
Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter. Clean, new, and comfortable. Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.10.0 Excellent
Jan 2017
Pros:
New comfortable ride The front window fogged up and we couldn't see often Something was wrong with the front window and defrost Otherwise we had a great time and your people were really nice and even gave us follow up calls10.0 Excellent
Jan 2017
Pros:
Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.10.0 Excellent
May 2017
Pros:
Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter. Clean, new, and comfortable. Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.10.0 Excellent
Jan 2017
Pros:
New comfortable ride The front window fogged up and we couldn't see often Something was wrong with the front window and defrost Otherwise we had a great time and your people were really nice and even gave us follow up calls10.0 Excellent
Jan 2017
Pros:
Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Brownsville
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Brownsville
Most popular car type | Standard |
---|