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Brownsville Car Hire

Brownsville Car Hire

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Brownsville car hire reviews and directory

Rated no. 1

Hertz

hertz

Best rated

10.0 Excellent (2 reviews)

2 locations in Brownsville

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Hertz reviews

Car hire locations

Hertz

Locations in Brownsville

4345 N Expressway 77/83 St350

+1 956 350 2840

700 S. Minnesota Avenue

+1 956 542 7466

All Hertz reviews

Hertz reviews in Brownsville

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10.0

Great

Pros: They didn’t have a minivan though upgraded me to a suburban for free. My experience in the past is to get the next cheapest option.

Cons: Drop off

Reviewed Feb 2018

review from
2.0

Cons: Did not give me the car I thought I was renting. After I dropped it off they wanted me to sign a damage waiver because all tires were 3-5 pounds low in air pressure. It had gotten cool the night before. Rude girl at terminal location. I refused to sign. Talked with manager who wasn't at work. Told them they were crazy if they thought I was going to pay for tires. The tires were 2-3 pounds low when I picked it up. l'll never rent a car from Hertz again.

Reviewed Oct 2017

review from
10.0

Vacation in Brownsville

Pros: The ocean view in South Padre

Cons: I did not know it was the beginning of spring break.

Reviewed Mar 2017

review from

10.0

Great

Pros: They didn’t have a minivan though upgraded me to a suburban for free. My experience in the past is to get the next cheapest option.

Cons: Drop off

Reviewed Feb 2018

review from
10.0

Vacation in Brownsville

Pros: The ocean view in South Padre

Cons: I did not know it was the beginning of spring break.

Reviewed Mar 2017

review from

2.0

Cons: Did not give me the car I thought I was renting. After I dropped it off they wanted me to sign a damage waiver because all tires were 3-5 pounds low in air pressure. It had gotten cool the night before. Rude girl at terminal location. I refused to sign. Talked with manager who wasn't at work. Told them they were crazy if they thought I was going to pay for tires. The tires were 2-3 pounds low when I picked it up. l'll never rent a car from Hertz again.

Reviewed Oct 2017

review from

Rated no. 2

National

national

10.0 Excellent (5 reviews)

1 location in Brownsville

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National reviews

Car hire locations

National

Locations in Brownsville

700 Amelia Earhart Drive

+1 956 550 0354

All National reviews

National reviews in Brownsville

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Neutral
Negative

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customer service

10.0

Great experience

Pros: Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter. Clean, new, and comfortable. Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.

Reviewed May 2017

review from
10.0

Road trip

Pros: New comfortable ride The front window fogged up and we couldn't see often Something was wrong with the front window and defrost Otherwise we had a great time and your people were really nice and even gave us follow up calls

Reviewed Jan 2017

review from
10.0

Awesome staff, very helpful

Pros: Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.

Reviewed Jan 2017

review from

10.0

Great experience

Pros: Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter. Clean, new, and comfortable. Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.

Reviewed May 2017

review from
10.0

Road trip

Pros: New comfortable ride The front window fogged up and we couldn't see often Something was wrong with the front window and defrost Otherwise we had a great time and your people were really nice and even gave us follow up calls

Reviewed Jan 2017

review from
10.0

Awesome staff, very helpful

Pros: Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.

Reviewed Jan 2017

review from

Rated no. 3

Avis

avis

10.0 Excellent (1 review)

2 locations in Brownsville

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Avis reviews

Car hire locations

Avis

Locations in Brownsville

651 Sunrise Blvd

+1 956 541 0319

700 South Amelia Earhart Drive

+1 956 541 9271

All Avis reviews

Avis reviews in Brownsville

Recent reviews

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Positive
Neutral
Negative

10.0

Easy Peazy

Pros: Online booking was simple. Staff at pick up location was friendly and professional. Car was in excellent condition. Drop off process was simple.

Reviewed Aug 2018

review from

10.0

Easy Peazy

Pros: Online booking was simple. Staff at pick up location was friendly and professional. Car was in excellent condition. Drop off process was simple.

Reviewed Aug 2018

review from

Rated no. 4

Enterprise

enterprise

8.5 Excellent (26 reviews)

2 locations in Brownsville

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Enterprise reviews

Car hire locations

Enterprise

Locations in Brownsville

4177 Expressway 83

+1 956 548 2224

700 Amelia Earhart Drive

+1 956 574 9612

All Enterprise reviews

Enterprise reviews in Brownsville

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customer service

great service

airport location

return the car

9.6

Variety of vehicles; customer focused staff; rapid check-in & drop-off

Pros: Staff was very customer focused and offered choices on vehicles and coverage with just the right amount of sales pressure. Staff working at their desks saw me at the counter and jumped to their feet to help me.

Reviewed Jul 2018

review from
10.0

Free upgrade

Pros: They upgraded me for free which was a huge help especially since I was doing a 5 hour drive. The drop off and pick up was a breeze and the car was very nice.

Cons: They urged me to prepay fuel even tho i didn't want to, that was annoying.

Reviewed Jan 2018

review from
6.8

Decent car - good customer service - excessive drop off charges

Pros: Quick drop off. Nice people.

Cons: Excessive fee to drop off car in different city.

Reviewed Oct 2017

review from
10.0

Pros: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.

Reviewed Jul 2017

review from
2.4

Bad experience -

Pros: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...

Cons: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .

Reviewed May 2017

review from
10.0

Better Than Great

Pros: The whole experience of renting from Enterprise out of the Brownsville Airport was outstanding. The customer service was beyond compare.

Reviewed Apr 2017

review from
5.2

Work on your customer service

Pros: Drop off was quick and easy

Cons: I was not very satisfied with the customer service that I received picking up the vehicle. The gentleman did not seem like he wanted to help me out. His appearance wasn't sloppy. When I reserved the vehicle online I had wanted a sedan instead I got a truck. I asked the gentleman if he had any other vehicles, without offering any other options he just told me, no. After checking the vehicle he then had me sign the agreement and before getting in the vehicle he told me, "oh yeah it's almost on E so you'll need to put gas in it." Extremely inconvenient to deal with it. Was not satisfied with he service in the least bit and will not be renting from them again.

Reviewed Mar 2017

review from
10.0

Excellent service!!!

Pros: I got to the booth and greeted by Isis Treviño Great person and service Explained everything on the dot and checked Me out very fast. On my return day The manager Jose Ramos did Everything with the up most professionalism Over all I do plan on future trips and this Is MY TO GO LOCATION

Reviewed Mar 2017

review from
10.0

Pros: Free upgrade for a Chyrsler 300 was given to us.

Reviewed Sep 2016

review from
10.0

Pros: Good people to work with suggested an upgrade and I went with it

Cons: Nothing

Reviewed Aug 2016

review from
10.0

Always great

Pros: The customer service at BRO is always wonderful. The vehicle was nice and new.

Reviewed May 2016

review from
8.0

Cons: The truck was not 4x4

Reviewed Oct 2015

review from

9.6

Variety of vehicles; customer focused staff; rapid check-in & drop-off

Pros: Staff was very customer focused and offered choices on vehicles and coverage with just the right amount of sales pressure. Staff working at their desks saw me at the counter and jumped to their feet to help me.

Reviewed Jul 2018

review from
10.0

Free upgrade

Pros: They upgraded me for free which was a huge help especially since I was doing a 5 hour drive. The drop off and pick up was a breeze and the car was very nice.

Cons: They urged me to prepay fuel even tho i didn't want to, that was annoying.

Reviewed Jan 2018

review from
10.0

Pros: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.

Reviewed Jul 2017

review from
10.0

Better Than Great

Pros: The whole experience of renting from Enterprise out of the Brownsville Airport was outstanding. The customer service was beyond compare.

Reviewed Apr 2017

review from
10.0

Excellent service!!!

Pros: I got to the booth and greeted by Isis Treviño Great person and service Explained everything on the dot and checked Me out very fast. On my return day The manager Jose Ramos did Everything with the up most professionalism Over all I do plan on future trips and this Is MY TO GO LOCATION

Reviewed Mar 2017

review from
10.0

Pros: Free upgrade for a Chyrsler 300 was given to us.

Reviewed Sep 2016

review from
10.0

Pros: Good people to work with suggested an upgrade and I went with it

Cons: Nothing

Reviewed Aug 2016

review from
10.0

Always great

Pros: The customer service at BRO is always wonderful. The vehicle was nice and new.

Reviewed May 2016

review from

6.8

Decent car - good customer service - excessive drop off charges

Pros: Quick drop off. Nice people.

Cons: Excessive fee to drop off car in different city.

Reviewed Oct 2017

review from
8.0

Cons: The truck was not 4x4

Reviewed Oct 2015

review from

2.4

Bad experience -

Pros: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...

Cons: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .

Reviewed May 2017

review from
5.2

Work on your customer service

Pros: Drop off was quick and easy

Cons: I was not very satisfied with the customer service that I received picking up the vehicle. The gentleman did not seem like he wanted to help me out. His appearance wasn't sloppy. When I reserved the vehicle online I had wanted a sedan instead I got a truck. I asked the gentleman if he had any other vehicles, without offering any other options he just told me, no. After checking the vehicle he then had me sign the agreement and before getting in the vehicle he told me, "oh yeah it's almost on E so you'll need to put gas in it." Extremely inconvenient to deal with it. Was not satisfied with he service in the least bit and will not be renting from them again.

Reviewed Mar 2017

review from

Rated no. 5

Dollar

dollar

7.8 Good (19 reviews)

1 location in Brownsville

╳

Dollar reviews

Car hire locations

Dollar

Locations in Brownsville

500 Amelia Earhart Drive

+1 866 434 2226

All Dollar reviews

Dollar reviews in Brownsville

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return the car

10.0

Pros: Easy in and out

Reviewed Sep 2018

review from
4.4

Buyer beware!

Pros: Decent car

Cons: Kayak quoted me $58 at pick-up and it turned out to be $85! I will not be using kayak again as I can't trust the "Pay at pickup" price

Reviewed Aug 2018

review from
10.0

Pros: Excellent service! Thank you.

Reviewed Mar 2018

review from
4.8

Not sure I would use this company again

Pros: Picking up the car went very smoothly.

Cons: The car very was dusty inside and did not have windshield wiper fluid. When returning the car to the airport, there were no signs for Dollar Car rental. It was very confusing and stressful trying to return the car. I was never told that I was supposed to leave it in the Hertz rental car spot. It was also annoying providing a receipt showing that I refilled the car within 10 miles of the airport. The company should be able to turn on the car and see that the tank is full.

Reviewed Jul 2017

review from
8.0

Cons: To long a wait at counter.

Reviewed Jun 2017

review from
4.0

Deceived paid a lot more then stated by kayak

Cons: I paid a lot more then what kayak stated,They make you feel your in a used dealership the person will even charge you satellite radio if he can, and be careful with the insurance coverage make sure you read carefully or they'll make up inf. just to sell insurance very disappointed with Dollar rent a car and kayak

Reviewed May 2017

review from
10.0

Pros: Everything as promised

Reviewed Feb 2017

review from
4.4

undisclosed charge for early return

Cons: I was dinged $25 on a $75 rental for returning the vehicle early. The clerk made no mention of that although she did tell me that "if you come back early you can put the keys here". No more Dollar for me.

Reviewed Jan 2017

review from
2.0

Cons: Even I made a reservation and everything was certified company has not provided a vehicle they told me that I will try tomorrow and in any case they would not honor the price I had already

Reviewed Apr 2016

review from

10.0

Pros: Easy in and out

Reviewed Sep 2018

review from
10.0

Pros: Excellent service! Thank you.

Reviewed Mar 2018

review from
10.0

Pros: Everything as promised

Reviewed Feb 2017

review from

8.0

Cons: To long a wait at counter.

Reviewed Jun 2017

review from

4.4

Buyer beware!

Pros: Decent car

Cons: Kayak quoted me $58 at pick-up and it turned out to be $85! I will not be using kayak again as I can't trust the "Pay at pickup" price

Reviewed Aug 2018

review from
4.8

Not sure I would use this company again

Pros: Picking up the car went very smoothly.

Cons: The car very was dusty inside and did not have windshield wiper fluid. When returning the car to the airport, there were no signs for Dollar Car rental. It was very confusing and stressful trying to return the car. I was never told that I was supposed to leave it in the Hertz rental car spot. It was also annoying providing a receipt showing that I refilled the car within 10 miles of the airport. The company should be able to turn on the car and see that the tank is full.

Reviewed Jul 2017

review from
4.0

Deceived paid a lot more then stated by kayak

Cons: I paid a lot more then what kayak stated,They make you feel your in a used dealership the person will even charge you satellite radio if he can, and be careful with the insurance coverage make sure you read carefully or they'll make up inf. just to sell insurance very disappointed with Dollar rent a car and kayak

Reviewed May 2017

review from
4.4

undisclosed charge for early return

Cons: I was dinged $25 on a $75 rental for returning the vehicle early. The clerk made no mention of that although she did tell me that "if you come back early you can put the keys here". No more Dollar for me.

Reviewed Jan 2017

review from
2.0

Cons: Even I made a reservation and everything was certified company has not provided a vehicle they told me that I will try tomorrow and in any case they would not honor the price I had already

Reviewed Apr 2016

review from

Rated no. 6

Budget

budget

2.0 Mediocre (1 review)

1 location in Brownsville

╳

Budget reviews

Car hire locations

Budget

Locations in Brownsville

700 South Minnesota

+1 956 546 5119

All Budget reviews

Budget reviews in Brownsville

Recent reviews

All reviews
Positive
Neutral
Negative

2.0

Closed

Pros: Arrived as scheduled to find rental office closed

Reviewed Mar 2017

review from
2.0

Pros: Budget was available at airport

Cons: After having confirmation of rental with budget, the car was not available. Cashier stated that we were not there at 12 pm, so they gave the car away. They suggested to get a taxi to get to my destination. Then they stated that it was kayaks fault. I ask for them to call me when car was available. They never called. I waited seven days. Customer service in satisfactory. Not even an I'm sorry.

Reviewed Jun 2016

review from
2.0

Pros: nothing!!!!!!! when we got there they had NO cars. We had to go to Avis and thankfully they had one but it cost me $200 more.

Cons: Everything!!!!!!! when we got there they had NO cars. We had to go to Avis and thankfully they had one but it cost me $200 more. now I have to go through the hassle to get my money back from Kayac

Reviewed Apr 2016

review from

2.0

Closed

Pros: Arrived as scheduled to find rental office closed

Reviewed Mar 2017

review from
2.0

Pros: Budget was available at airport

Cons: After having confirmation of rental with budget, the car was not available. Cashier stated that we were not there at 12 pm, so they gave the car away. They suggested to get a taxi to get to my destination. Then they stated that it was kayaks fault. I ask for them to call me when car was available. They never called. I waited seven days. Customer service in satisfactory. Not even an I'm sorry.

Reviewed Jun 2016

review from
2.0

Pros: nothing!!!!!!! when we got there they had NO cars. We had to go to Avis and thankfully they had one but it cost me $200 more.

Cons: Everything!!!!!!! when we got there they had NO cars. We had to go to Avis and thankfully they had one but it cost me $200 more. now I have to go through the hassle to get my money back from Kayac

Reviewed Apr 2016

review from

Sunnycars

sunnycars

1 location in Brownsville

╳

Car hire locations

Sunnycars

Locations in Brownsville

700 Amelia Earhart Drive

Car hire locations in Brownsville

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