10.0 Excellent8 Mar 2022
They did not have a SUV that I reserved and gave me a car. Really uncomfortable to get in and out of a car
10.0 Excellent17 Nov 2018
Small Budget facility. In and out quickly. The shuttle was quick both ways and close to the airport. Not one of the airport car rental places though.
4.0 Okay9 May 2018
Unable to finishNothingThe place was closed and the contact number went unanswered. I had to find a hotel and pick up another vehicle the next day. No where in the booking process was I advised that they closed at 9PM.
10.0 Excellent17 Apr 2017
Well receivedGreat customer service, able to accommodate when needed without a question.Everything was fine, car could be a little newer but it worked for what I needed.
2.0 Mediocre30 Jul 2016
HorribleThey didn't have any cars when I goth there, so the whole point of making a reservation.. Don't rent here
2.0 Mediocre25 Jul 2016
Rent elsewhereNothingBecause of some new policy they just instated I was forced to take a $350 Uber ride 4hrs because my Business Card did not have my name on it and they couldn't verify I worked for the company that made the reservation. What a joke, I was wearing a damn company shirt with 9k worth of product with the company logo plastered all over 60 boxes. I will advise my company (who rents 4-6 vehicles every weekend) to rent elsewhere.
8.4 Excellent30 Jun 2016
Satisfied...Vehicle was New.Na
7.2 Good24 Jun 2016
Unlimited Mileage not respected.The car itself was very good, clean and comfortable.When I picked up the car rental, I was informed that I had to pay and additional fee for unlimited mileage. When I placed my reservation, it stated unlimited mileage. I was told that it was unlimited only in the 3 local counties. Never saw any disclaimers or fine print regarding that. Very disappointed.
2.0 Mediocre29 Feb 2016
Don't bother,Just rent from the airport...So I made a reservation and it was confirmed for pick up. I get dropped off at the trailer home/office right off the highway and my ride leaves me. When I get inside, I give my last name and reservation number, they said 'sorry sir, we don't have your van'. I was utterly so upset, I was speechless. They just didn't have it and could not give me a replacement. To top it all off, they couldn't drop me off back at work, and offered to call me a cab. The workers were fine, I guess it's the owner of that store who doesn't give a s**t...
5.0 Okay28 Feb 2016
Budget , did not have the car I paid for and gave me a smaller car at the same price , need help to fix this , should get a refund . Terry Davis 713-202-050