Good to know
|Distance to city centre||5.9 km|
|Distance to airport||15.8 km|
|"Lovely hotel with very friendly staff."||(in 23 reviews)|
|"everything was nice clean food drinks all ."||(in 11 reviews)|
|"Also good food."||(in 11 reviews)|
|"Definitely not the food nor the location."||(in 6 reviews)|
Time of year
Show reviews that mention
|conceriege||in 2 reviews|
|food and drinks||in 13 reviews|
|good food||in 28 reviews|
|great pool||in 10 reviews|
|isla mujeres||in 6 reviews|
|mini bar||in 7 reviews|
|programmes||in 3 reviews|
|rooms were clean||in 4 reviews|
|staff is great||in 34 reviews|
|stucked||in 3 reviews|
|stuff are not speak in english||in 3 reviews|
|timeshare||in 3 reviews|
|tortuga||in 4 reviews|
just the room very spacious and cleaned
just one restaurant closed too early not good
Great staff, bar tenders and food.
The pictures of the room was a bit inaccurate, the room was way bigger and nicer.
The staff were great! The staff's friendliness saved me from giving a much worse review. They were a lot of fun and professional. The food was also good.
+The check-in was a terrible experience. I really think you should reconsider your contract with booking.com. They mislead my booking by defaulting the search to 2 adults for the stay, but when the results appeared it only showed the price for one adult. Which forced me have to buy another adult for my girlfriend at full price upon arrival. The clerk would not validate the 2nd adult at the price I paid through booking.com so instead I had to pay more money for 2 adults in one room than it would have been to buy 2 separate rooms for 1 adult in each. That makes no sense at all. +A friend of mine was checking in at the same time and he also had a terrible experience where his card was charged 2 or 3 times. It took the receptionists around 45 minutes to resolve the issue. +The alcohol tasted much different than it should have. Had to have a couple drinks made more than once because of taste. It was not the bartenders mixing at fault, it was definitely the quality of the alcohol. +There was mold all over the door frame of the sliding doors that I could tell has been there for weeks.
Is not an hotel, is a village.
The restaurant staff make the experience. So wonderful. Quiet area however only a short distance if you want somewhere more lively. Rooms exceeded expectations and very clean.
SOME staff can be pushy for tips even though this is all inclusive.
This family-friendly Cancun hotel is located on the waterfront, within a 15-minute walk of Langosta Beach and Tortuga Beach. Turtle Beach and Caracol Beach are also within 2 mi (3 km).
based on 810 reviews
Things to know
- Nice building
- Comfortable beds
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
Reviews about Sunset Marina Resort & Yacht Club
Most popular landmarks
- Playa Tortugas 0.6 km
- Playa Langosta 0.8 km
- Torre Escenica 1.5 km
- Cancun Golf Club at Pok Ta Pok 1.5 km
- Parroquia de Cristo Resucitado 1.9 km
- Playa Caracol 2.9 km
|Playa Del Carmen||65.9 km|