Prices are in New Zealand Dollars.

Reflect Cancun Resort & Spa

Blvd. Kukulcan Km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 5555

rate per night


based on 3,968 reviews
Reflect Cancun Resort & Spa - Cancún, Quintana Roo, Mexico
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+52 998 891 5555

Good to know

Distance to city centre 9.2 km
Location rating 9.3


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Show reviews that mention

altitude in 11 reviews
beach area in 48 reviews
customer service in 27 reviews
good breakfast in 21 reviews
great food in 47 reviews
great location in 54 reviews
great value in 10 reviews
great view in 33 reviews
little bit in 11 reviews
nice hotel in 29 reviews
nice pool in 6 reviews
ocean view room in 3 reviews
package tours in 2 reviews
room was very clean in 44 reviews
staff was very friendly in 42 reviews
  • Mediocre
    Nov 2019

    Out of the 3 restaurants for dinner only 2 were open. Food was below average for an all inclusive resort in cancun. We checked in at 10 pm and ther was no restaurant open to eat at that time, the only option w2as room service

  • Excellent
    Oct 2019

    Staff, the view, cleanest, room service

    Food was awful, elevators doesn’t work properly and no air conditioning in the hall and elevators, bad connection to wifi.

  • Excellent
    Oct 2019

    The beds are so comfortable, first all inclusive i have stayed at and is definitely the way to go!

    There could have been aircon in the elevator and also more of them. It was kind of funny though, so i didnt mind

  • Excellent
    Oct 2019

    The rooms are big and cozy. The hotel is five minutes from the Coco Bongo and other night clubs. The staff was very honest and helpful. I wanted to book another night and they suggested I do it through booking because it will be cheaper.

    There are only two elivators so you have to wait a pretty long time. Also the elivator has no fan so it gets hot and sweaty. The shower had a weird smell. I think it was rust

  • Okay
    Aug 2019

    Nothing was that good,it was OK.

    Only 2 restaurants open daily,not many varieties, only 1 of them had breakfast. They need remodeling badly. The other 2 were 3 days of the week opened, dinner only. Small pools, hard to find lounge chairs.

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The Cancun Hotels Reflect Krystal Grand Cancun is located on the tip of Punta Cancun along the beachfront with excellent views of the Caribbean. The hotel offers 395 non-smoking rooms in Mexico and is 11 miles from Cancun Airport and 44 miles from Cozumel Airport. The hotel is near downtown Cancun and includes several restaurants, a spa, entertainment, and activities for guests.

Guests have access to limitless a la carte dining without the need for reservations. Top-shelf beverages and non-alcoholic beverages are also available at all times. There is 24-hour room and concierge service along with a mini-bar refreshed each day. A fully-equipped fitness center and classes are available as well as themed nightly and daytime entertainment.

The hotel offers many different rooms and suites, many of which offer views of the ocean. Elevated services are available for guests who stay in the Altitude Club lodgings including private check-in, upgraded bath amenities, and access to the Altitude Club lounge. There is a full fitness center with free weights and cardio equipment.

Many International restaurants are on-site including three a la carte restaurants and the local Hacienda El Mortero restaurant for authentic Mexican food. More casual dining is found at buffets, cafes, and grills as well as your own home through 24-hour room service.

Tons of entertainment options are available for guests including four pools to swim in, beach volleyball, yoga, bingo, ping pong, shopping tours, cooking lessons, and more. There are also regular excursions to the pubs in the area and rotating theme nights.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.2 Excellent

based on 3,968 reviews









Things to know

  • Friendly service
  • Great view

Check in


Check out



Policies vary by room type and provider.


Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Beauty salon
24-hour front desk
Free parking
Private beach
Designated smoking area
Storage available
Disabled access
Business centre
Laundry facilities
Child pool
Coffee shop
Pets not allowed
Free valet parking
Wedding services
Cable or satellite TV
Airport shuttle

FAQs when booking at Reflect Cancun Resort & Spa

Where is Reflect Cancun Resort & Spa located?

Reflect Cancun Resort & Spa is located at Blvd. Kukulcan Km 8.5, Zona Hotelera in Zona Hotelera - Hotel Zone District, 9.2 km from the centre of Cancún. Delphinus Punta Cancún is the closest landmark to Reflect Cancun Resort & Spa.

When is check-in time and check-out time at Reflect Cancun Resort & Spa?

Check-in time is 15:00 and check-out time is 12:00 at Reflect Cancun Resort & Spa.

Does Reflect Cancun Resort & Spa offer free Wi-Fi?

Yes, Reflect Cancun Resort & Spa offers free Wi-Fi.

Does Reflect Cancun Resort & Spa offer free parking?

Yes, Reflect Cancun Resort & Spa offers free parking.

Does Reflect Cancun Resort & Spa offer free airport shuttle service?

No, Reflect Cancun Resort & Spa does not offer free airport shuttle service.

How far is Reflect Cancun Resort & Spa from the airport?

Reflect Cancun Resort & Spa is 17.7 km from Cancun. Reflect Cancun Resort & Spa is 66.9 km from Playa Del Carmen.

Can you bring pets to Reflect Cancun Resort & Spa?

No, pets are not allowed at Reflect Cancun Resort & Spa.

Does Reflect Cancun Resort & Spa have a pool?

Yes, Reflect Cancun Resort & Spa has a pool on-site.


Reflect Cancun Resort & Spa - Cancún - Building All photos (1)
Reflect Cancun Resort & Spa - Cancún - Building Building (1)


Most popular landmarks

  • Delphinus Punta Cancún 232 m
  • Forum Beach 323 m
  • Playa Caracol 0.5 km
  • Playa Chac Mool 0.9 km
  • Cancun Golf Club at Pok Ta Pok 1.9 km
  • Playa Tortugas 2.8 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 17.7 km
Playa Del Carmen 66.9 km

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