Good to know
|Distance to city centre||9.2 km|
|"Great food, staff and customer service."||(in 23 reviews)|
|"Great value for the resort and location"||(in 5 reviews)|
|"Every staff member was exceptional!"||(in 20 reviews)|
|"So in-room service is worth trying."||(in 4 reviews)|
Time of year
Show reviews that mention
|altitude||in 11 reviews|
|beach area||in 48 reviews|
|customer service||in 27 reviews|
|good breakfast||in 21 reviews|
|great food||in 47 reviews|
|great location||in 54 reviews|
|great value||in 10 reviews|
|great view||in 33 reviews|
|little bit||in 11 reviews|
|nice hotel||in 29 reviews|
|nice pool||in 6 reviews|
|ocean view room||in 3 reviews|
|package tours||in 2 reviews|
|room was very clean||in 44 reviews|
|staff was very friendly||in 42 reviews|
Out of the 3 restaurants for dinner only 2 were open. Food was below average for an all inclusive resort in cancun. We checked in at 10 pm and ther was no restaurant open to eat at that time, the only option w2as room service
Staff, the view, cleanest, room service
Food was awful, elevators doesn’t work properly and no air conditioning in the hall and elevators, bad connection to wifi.
The beds are so comfortable, first all inclusive i have stayed at and is definitely the way to go!
There could have been aircon in the elevator and also more of them. It was kind of funny though, so i didnt mind
The rooms are big and cozy. The hotel is five minutes from the Coco Bongo and other night clubs. The staff was very honest and helpful. I wanted to book another night and they suggested I do it through booking because it will be cheaper.
There are only two elivators so you have to wait a pretty long time. Also the elivator has no fan so it gets hot and sweaty. The shower had a weird smell. I think it was rust
Nothing was that good,it was OK.
Only 2 restaurants open daily,not many varieties, only 1 of them had breakfast. They need remodeling badly. The other 2 were 3 days of the week opened, dinner only. Small pools, hard to find lounge chairs.
The Cancun Hotels Reflect Krystal Grand Cancun is located on the tip of Punta Cancun along the beachfront with excellent views of the Caribbean. The hotel offers 395 non-smoking rooms in Mexico and is 11 miles from Cancun Airport and 44 miles from Cozumel Airport. The hotel is near downtown Cancun and includes several restaurants, a spa, entertainment, and activities for guests.
Guests have access to limitless a la carte dining without the need for reservations. Top-shelf beverages and non-alcoholic beverages are also available at all times. There is 24-hour room and concierge service along with a mini-bar refreshed each day. A fully-equipped fitness center and classes are available as well as themed nightly and daytime entertainment.
The hotel offers many different rooms and suites, many of which offer views of the ocean. Elevated services are available for guests who stay in the Altitude Club lodgings including private check-in, upgraded bath amenities, and access to the Altitude Club lounge. There is a full fitness center with free weights and cardio equipment.
Many International restaurants are on-site including three a la carte restaurants and the local Hacienda El Mortero restaurant for authentic Mexican food. More casual dining is found at buffets, cafes, and grills as well as your own home through 24-hour room service.
Tons of entertainment options are available for guests including four pools to swim in, beach volleyball, yoga, bingo, ping pong, shopping tours, cooking lessons, and more. There are also regular excursions to the pubs in the area and rotating theme nights.
based on 3,968 reviews
Things to know
- Friendly service
- Great view
Policies vary by room type and provider.
FAQs when booking at Reflect Cancun Resort & Spa
Where is Reflect Cancun Resort & Spa located?
Reflect Cancun Resort & Spa is located at Blvd. Kukulcan Km 8.5, Zona Hotelera in Zona Hotelera - Hotel Zone District, 9.2 km from the centre of Cancún. Delphinus Punta Cancún is the closest landmark to Reflect Cancun Resort & Spa.
When is check-in time and check-out time at Reflect Cancun Resort & Spa?
Check-in time is 15:00 and check-out time is 12:00 at Reflect Cancun Resort & Spa.
Does Reflect Cancun Resort & Spa offer free Wi-Fi?
Yes, Reflect Cancun Resort & Spa offers free Wi-Fi.
Does Reflect Cancun Resort & Spa offer free parking?
Yes, Reflect Cancun Resort & Spa offers free parking.
Does Reflect Cancun Resort & Spa offer free airport shuttle service?
No, Reflect Cancun Resort & Spa does not offer free airport shuttle service.
How far is Reflect Cancun Resort & Spa from the airport?
Reflect Cancun Resort & Spa is 17.7 km from Cancun. Reflect Cancun Resort & Spa is 66.9 km from Playa Del Carmen.
Can you bring pets to Reflect Cancun Resort & Spa?
No, pets are not allowed at Reflect Cancun Resort & Spa.
Does Reflect Cancun Resort & Spa have a pool?
Yes, Reflect Cancun Resort & Spa has a pool on-site.
Reviews about Reflect Cancun Resort & Spa
Most popular landmarks
- Delphinus Punta Cancún 232 m
- Forum Beach 323 m
- Playa Caracol 0.5 km
- Playa Chac Mool 0.9 km
- Cancun Golf Club at Pok Ta Pok 1.9 km
- Playa Tortugas 2.8 km
|Playa Del Carmen||66.9 km|