Grand Oasis Palm

Grand Oasis Palm

Boulevard Kukulkan Km 4.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 7500

rate per night


based on 1,364 reviews

Grand Oasis Palm
Sat 29/1
Sun 30/1
ProviderNightly total

About Grand Oasis Palm

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Parking for free

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

Photos of Grand Oasis Palm

Rooms available at Grand Oasis Palm

Sat 29/1
Sun 30/1
Show deals with
Double rooms($265 - $313)
Double room
no bed type specified
no bed type specified


$265 totalStayforlong
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$293 totaltravelup
no bed type specified
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$313 totalFINDHOTEL
Standard rooms($176 - $529)
Standard Room
no bed type specified
no bed type specified


$176 totaltravelup
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no bed type specified


$187 totalSnaptravel
no bed type specified
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$203 totalKAYAK

Amenities at Grand Oasis Palm

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Outdoor tennis
  • Tea/coffee maker
  • Coffee shop
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • Business centre
  • Wake-up service
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper


  • Window
  • Lake view
  • Storage available
  • Sea view
  • Seating area
  • Soundproof rooms
  • Telephone

Family friendly

  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground


  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Evening entertainment
  • Pool table

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Smartphone dock


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Accessibility and suitability

  • Multi-lingual staff
  • Designated smoking area
  • Non-smoking rooms available
  • Lift


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Aerobics
  • Fitness centre
  • Outdoor tennis

Parking and transportation

  • Free parking
  • Private parking


  • Alarm clock


  • Fax/photocopying

Reviews of Grand Oasis Palm

GoodBased on 1364 verified guest reviews

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2.0 Bad
Pros:Water park for kids
Cons:Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it even after reporting it two times If you must get tested for COVID to return home, get ready to wait in line for HOURS to get an appointment and then another line (a different day) to take the test. If you complain, they are doing to tell you that it is because the registration process to take the test requires a lot of information including an email and since some people do not have this information handy, the process takes longer. Bullshit.... they have two people doing the registration only while 15 or 20 guest are waiting. I could go on and on but..... all I have to say is that this was my 6 time in Cancun (different hotels) and I had never had such a bad experience. Not planning to return though
6.0 Okay
Pros:All inclusive
Cons:I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6.0 Okay
Pros:Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons:Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
6.0 Okay
Pros:Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons:Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8.8 Great
Pros:The food was good
Cons:The place was very 70s looking
1 out of 1


Boulevard Kukulkan Km 4.5, 77500 Cancún, Quintana Roo

What's nearby

  • Torre Escenica185 m
  • Playa Langosta0.6 km
  • Parroquia de Cristo Resucitado0.6 km
  • Playa Tortugas1.8 km
  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Playa Caracol4.2 km
  • Playa Chac Mool4.2 km
  • Acuario Interactivo4.4 km
  • Forum Beach4.4 km
  • Iglesia cristo rey4.7 km
  • Parque Las Palapas4.7 km
  • Delphinus Punta Cancún4.7 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Grand Oasis Palm

  • Grand Oasis Palm is located at Boulevard Kukulkan Km 4.5 in Hotel Zone, 4.6 km from the centre of Cancún. Torre Escenica is the closest landmark to Grand Oasis Palm.

  • Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.

  • No, Grand Oasis Palm does not offer free Wi-Fi.

  • Yes, Grand Oasis Palm offers free parking.

  • No, Grand Oasis Palm does not offer free airport shuttle service.

  • Grand Oasis Palm is 15.1 km from Cancún. Grand Oasis Palm is 71.3 km from Cozumel.

  • Yes, Grand Oasis Palm has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

4.6 km

Location rating


Nearest airport


Distance to airport

15.1 km