Grand Oasis Palm

4 stars
Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 7500
7.2
Good
based on 4131 reviews
4,131 reviews
Wed 27/5
-
Thu 28/5
2 guests, 1 room
Deals from
$264
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$264
Superior room
$314
Double room
$347
48 more Grand Oasis Palm deals
48 more Grand Oasis Palm deals
Bedroom
Other
Pool
Other
Bar
Other
Restaurant
Other
Other
Beach
Bedroom
Other
Other
Other
Restaurant
Other
Restaurant
Other
Other
Restaurant
Other
Bedroom
Conference room
Bathroom
Other
Other
Other
Other
Photos of Grand Oasis Palm
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

7.2
Good rating
Based on 4,131 verified guest reviews

Latest deals for Grand Oasis Palm

Wed 27/5
-
Thu 28/5
Double room
bed type unknown
$347
nightly with fees
bed type unknown
$350
nightly with fees
bed type unknown
$363
nightly with fees
Superior room
bed type unknown
$314
nightly with fees
bed type unknown
$426
nightly with fees
bed type unknown
$431
nightly with fees
Standard Room
bed type unknown
$264
nightly with fees
bed type unknown
$296
nightly with fees
bed type unknown
$308
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Oasis Palm

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Health and safety

  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Gym
  • Fitness centre

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.2
Good
4131 verified ratings
Wonderful
1416
Very good
695
Good
572
Okay
322
Fair
315
Mediocre
236
Poor
575

Summary of reviews

Guests say
Guests appreciated the hotel's location, beach access, and some amenities like pools and restaurants. The staff was often friendly and attentive. However, many guests reported issues with cleanliness, especially in bathrooms and public areas, and difficulties with restaurant reservations. The beach was sometimes crowded with limited sunbeds, and some found the hotel's service inconsistent. Overall, the hotel offers a good location and atmosphere but needs improvement in hygiene and service consistency.
AI-generated from customer reviews
Location8.5 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it even after reporting it two times If you must get tested for COVID to return home, get ready to wait in line for HOURS to get an appointment and then another line (a different day) to take the test. If ...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation w...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Puerto Cancun2.9 km
  • Cancun Convention Center4.1 km
  • Hard Rock Cafe Cancun4.2 km
  • CoCo Bongo Cancun4.3 km
  • Glorieta del Ceviche4.3 km
  • La Isla Shopping Mall4.4 km
  • Puerto Juarez4.8 km
  • Gran Puerto5 km
  • Kukulcan Plaza5.1 km
  • Estadio de Beisbol Beto Avila5.3 km
  • Estadio Olímpico Andrés Quintana Roo5.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Oasis Palm

  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 14 days.

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 4.6 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 15.2 km from Cancun. Grand Oasis Palm is 71.3 km from Cozumel Intl.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool on-site.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

Nearby hotels and places to stay

Closest

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5-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
58% cheaperAquamarina Beach Hotel Cancun7.4 Good (95 reviews)0.54 kmPrivate beach, snorkelling, Fitness centre$141+

Cheapest

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3-star hotel
79% cheaperSotavento Hotel & Yacht Club7.9 Good (3,145 reviews)0.47 kmSnorkelling, Outdoor pool, Restaurant$71+
3-star hotel
74% cheaperHotel Calypso Cancun6.4 Good (717 reviews)0.35 kmRestaurant, Bar/Lounge, Room service$89+
3-star hotel
58% cheaperAquamarina Beach Hotel Cancun7.4 Good (95 reviews)0.54 kmPrivate beach, snorkelling, Fitness centre$141+
4-star hotel
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5-star hotel
Riu Palace Peninsula8.3 Excellent (1,195 reviews)1.2 kmSnorkelling, Outdoor pool, beachfront$663+
3-star hotel
79% cheaperSotavento Hotel & Yacht Club7.9 Good (3,145 reviews)0.47 kmSnorkelling, Outdoor pool, Restaurant$71+
4-star hotel
Hotel Casa Maya7.9 Good (3,021 reviews)0.79 kmPrivate beach, snorkelling, Outdoor pool$492+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
4.6 km
Cancun
15.2 km

Everything you need to know for your stay in Cancún