Grand Oasis Palm

5 stars
7.1
Good
based on 4185 reviews
4,185 reviews
Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Blvd Kukulcan Km 4.5, Zona Hotelera, Cancún, Quintana Roo
+52 998 848 7500
Mon 17/8
-
Tue 18/8
2 guests, 1 room
Deals from
$278
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
$278
Superior room, bed type unknown
$312
Double room, bed type unknown
$344
32 more Grand Oasis Palm deals
32 more Grand Oasis Palm deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

7.1
Good
4185 reviews

Latest deals for Grand Oasis Palm

Mon 17/8
-
Tue 18/8
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Oasis Palm

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Outdoor

  • Beach chairs
  • Balcony
  • Private beach
  • Garden

Health and safety

  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Board games/puzzles
  • Evening entertainment
  • Pool table

Fitness

  • Aerobics
  • Gym
  • Fitness centre

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.1
Good
4185 verified ratings
Wonderful
1436
Very good
703
Good
577
Okay
327
Fair
322
Mediocre
237
Poor
583

Summary of reviews

Guests say
Guests frequently mention issues with service, describing staff as unfriendly, unhelpful, or poorly trained, especially in restaurants. Cleanliness is another major concern, with reports of dirty bathrooms, cockroaches, and unclean public areas. Many guests are dissatisfied with the restaurant experience, citing long waits, poor food quality, and confusing reservation systems. However, some guests appreciate the hotel's location and find it convenient for their needs. Room size and comfort receive mixed feedback, with some positive and some neutral comments.
AI-generated from customer reviews
Location7 out of 10
Room Size3 out of 10
Cleanliness1 out of 10
Service0.5 out of 10
Restaurant0 out of 10
Sort by:Most recent

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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it ev...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the recepti...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food in...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for ...
Read more
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Puerto Cancun2.9 km
  • Cancun Convention Center4.1 km
  • Hard Rock Cafe Cancun4.2 km
  • CoCo Bongo Cancun4.3 km
  • Glorieta del Ceviche4.3 km
  • La Isla Shopping Mall4.4 km
  • Puerto Juarez4.8 km
  • Gran Puerto5 km
  • Kukulcan Plaza5.1 km
  • Estadio de Beisbol Beto Avila5.3 km
  • Estadio Olímpico Andrés Quintana Roo5.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 1230050453

Grand Oasis Palm

Which month has the cheapest rates at Grand Oasis Palm?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Grand Oasis Palm is September, with an average nightly rate of $393. The most expensive month is December at $621 per night.

What is the cheapest day to book Grand Oasis Palm?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Grand Oasis Palm is Monday, with an average nightly rate of $385. The most expensive day is Tuesday at $649 per night.

How far in advance should you book Grand Oasis Palm?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Grand Oasis Palm, book around 9 weeks in advance. This could save you approximately 22% compared to booking last minute.

KAYAK's top tips for your stay at Grand Oasis Palm

  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 14 days.

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 4.6 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 15.2 km from Cancun. Grand Oasis Palm is 71.3 km from Cozumel Intl.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool on-site.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
4.6 km
Cancun
15.2 km

Everything you need to know for your stay in Cancún