Good to know
|Distance to city centre||4.6 km|
|Distance to airport||15.1 km|
|"Excellent food and service !!"||(in 27 reviews)|
|"Hotel staff was wonderful!"||(in 32 reviews)|
|"I loved the staff."||(in 30 reviews)|
|"Food was absolutely terrible!!!"||(in 15 reviews)|
|"Food was absolutely terrible!!!"||(in 14 reviews)|
|"The communication between booking."||(in 5 reviews)|
Time of year
Show reviews that mention
|beautiful beach||in 46 reviews|
|booking com reservation||in 14 reviews|
|friendly staff||in 55 reviews|
|great food||in 68 reviews|
|great for kids||in 20 reviews|
|hotel room||in 33 reviews|
|humid and smelled||in 6 reviews|
|option of dining||in 6 reviews|
|plenty of beach chairs||in 46 reviews|
|pool was nice||in 13 reviews|
|public restrooms||in 3 reviews|
|quality of food||in 58 reviews|
|restaurant staff||in 63 reviews|
|resterants||in 3 reviews|
|room clean||in 8 reviews|
|small elevators||in 4 reviews|
I would like to have A/C in elevators
The beach, location, pools
The water from the shower and the bathroom sink has a bad odor and the elevators were not working.
We were not able to get our rooms due to their mistakes. The coordinator realize his mistake and told us one thing and try to charge us double.
The environment was good. The activities and workers were friendly
The breakfast was good and have variety to choose from. Many restaurants were within walking distance.
I didn’t like that you have to physically be there to make the reservations. Very inconvenient
Excellent ride from the airport. Excellent location. Very friendly staff who took care of my every need after a somewhat difficult check-in process. Kudos go to the following: WAITER CAPTAIN - Gustavo Rodriguez (Breakfast) Daniel Perez - Waiter (Breakfast) Valentin Tun - Waiter (Breakfast) Andres Lopez - Waiter (Breakfast) Melecio Chavez - Waiter (Breakfast) Adrian Lewis - Waiter (Breakfast) Ernesto Sanchez - Poolside Bartender Luz Cedillo - Poolside Beverage Server Max Heriera - Porter / Luggage
They first put us in a room that no guest should get (PB 0030). Please see the accompany pics. We also did not prefer the following restaurants: Maki Taco & The White Box.
The Grand Oasis Palm hotel and resort offers family-friendly accommodations at the entrance to the Hotel Zone in Cancun. This all-inclusive resort is within walking distance of plenty of bars, restaurants, and shopping, and offers its own on-site spa and wellness center for guest enjoyment.
The resort provides an array of activities and entertainment options that are great for guests traveling with children. These include a variety of children’s programs and a kid’s club. There is also a kid’s pool area that features waterslides and a splash zone.
The Grand Oasis Palm hotel and resort has a state-of-the-art fitness center for guest use, along with a cigar shop and a beauty salon. The hotel offers direct access to the beach and 11 restaurants for guest enjoyment. There are three outdoor pools in total, as well as an outdoor tennis court, a business center, and a marina at the resort. Complimentary Wi-Fi is available in the lobby. There are also 10 bars and lounges on the property.
There are 594 guest rooms and suites at this resort, including family rooms. All of the guest rooms include iPod docking stations, flat-screen TVs with premium channels, sitting areas, premium bedding, scenic ocean and garden views, and private bathrooms with deluxe amenities. Dry cleaning and laundry services are available for guest convenience. The hotel also offers meeting rooms for small gatherings and events.
based on 7,348 reviews
Things to know
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
Reviews about Grand Oasis Palm
Most popular landmarks
- Torre Escenica 209 m
- Playa Langosta 0.6 km
- Parroquia de Cristo Resucitado 0.6 km
- Playa Tortugas 1.8 km
- Cancun Golf Club at Pok Ta Pok 2.8 km
- Playa Caracol 4.2 km
|Playa Del Carmen||65.5 km|