Grand Oasis Palm

4 stars
Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
7.5
Good
based on 3537 reviews
3,537 reviews
Thu 27/11
-
Fri 28/11
1 room, 2 guests
Deals from
$238
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$238
Standard Room
$263
Superior room
$327
61 more Grand Oasis Palm deals
61 more Grand Oasis Palm deals
Photos of Grand Oasis Palm
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

Latest deals for Grand Oasis Palm

Thu 27/11
Fri 28/11
Superior room
No inclusions
bed type unknown
$327
nightly with VAT
No inclusions
bed type unknown
$328
nightly with VAT
No inclusions
bed type unknown
$415
nightly with VAT
No inclusions
bed type unknown
$481
nightly with VAT
Double room
No inclusions
bed type unknown
$238
nightly with VAT
No inclusions
1 twin bed
$256
nightly with VAT
No inclusions
bed type unknown
$338
nightly with VAT
No inclusions
bed type unknown
$361
nightly with VAT
Standard Room
No inclusions
bed type unknown
$263
nightly with VAT
No inclusions
bed type unknown
$300
nightly with VAT
No inclusions
bed type unknown
$321
nightly with VAT
No inclusions
bed type unknown
$327
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Grand Oasis Palm

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Evening entertainment
  • Pool table

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Gym
  • Fitness centre

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.5
Good
3537 verified ratings
Wonderful
1204
Very good
607
Good
479
Okay
275
Fair
275
Mediocre
209
Poor
488

Summary of reviews

Guests say
Guests appreciated the beach access, food variety, and friendly staff, but many expressed dissatisfaction with the service quality, cleanliness issues, and some facilities needing maintenance.
AI-generated from customer reviews
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it ev...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the recepti...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food in...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for ...
Read more
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking
6.8
Okay
Anonymous, Feb 2016
Pros (+) Steps from the ocean, huge pools, clean, close to public transportation.able to visit sister hotels(oasis)
Cons (-) Food was horrible, two small elevators for huge hotel, to many children, the entertainment team sucks, not much to do if weather doesn't allow pool/beach usage, and sales people through out the hotel ...
Read more
8.2
Very good
Stuart, Jan 2016
Pros (+) The staff, accommodations and location were all fine for my one night stay. Upon arrival, the check in rep was unable to locate my reservation made 5 hours earlier - I had a 40 minute check in process...
Cons (-) Although I jumped hoops to dine at at the reservation required restaurant Careyes, (which had 5 empty tables) the General Manager, MENKAR VASQUEZ, made NO EFFORT to allow the 2 of us to enter the rest...
Read more

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Puerto Cancun2.9 km
  • Cancun Convention Center4.1 km
  • Hard Rock Cafe Cancun4.2 km
  • CoCo Bongo Cancun4.3 km
  • Glorieta del Ceviche4.3 km
  • La Isla Shopping Mall4.4 km
  • Puerto Juarez4.8 km
  • Gran Puerto5 km
  • Kukulcan Plaza5.1 km
  • Estadio de Beisbol Beto Avila5.3 km
  • Estadio Olímpico Andrés Quintana Roo5.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 1230050453

Essential information about Grand Oasis Palm

Low season

High season

Average price (weeknight)

September
September
$528
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Oasis Palm

  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 14 days.

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 4.6 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 15.2 km from Cancun. Grand Oasis Palm is 71.3 km from Cozumel.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool on-site.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

Nearby hotels and places to stay

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Cheapest

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3-star hotel
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3-star hotel
75% cheaperHotel Calypso Cancun7 Good (668 reviews)0.36 kmOutdoor pool, Indoor pool, Restaurant$86+
3-star hotel
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3-star hotel
20% cheaper
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Most recommended

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5-star hotel
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4-star hotel
Occidental Costa Cancun8.3 Excellent (3,417 reviews)0.33 kmOutdoor pool, beachfront, Fitness centre$366+
4-star hotel
Hotel Casa Maya8.1 Excellent (2,988 reviews)0.79 kmPrivate beach, Outdoor pool, Indoor pool$547+
3-star hotel
77% cheaperSotavento Hotel & Yacht Club7.7 Good (2,834 reviews)0.48 kmOutdoor pool, Restaurant, Bar/Lounge$82+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.6
4.6 km
Cancun
15.2 km

Everything you need to know for your stay in Cancún