Grand Oasis Palm

Boulevard Kukulkan Km 4.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 7500

Cheapest
rate per night

7.7

Good
based on 408 reviews
Grand Oasis Palm - Cancún, Quintana Roo, Mexico
Fri 30/10
-
Sat 31/10
Compare vs KAYAK |

Provider Nightly total
KAYAK $23
getaroom $126
Snaptravel $130
KAYAK
getaroom
Snaptravel

Good to know

Value for money

7.3

Distance to city centre

4.6 km

Location rating

8.2

Nearest airport

Cancún

Distance to airport

15.1 km

Rooms

Fri 30/10
Sat 31/10

Double rooms

$194+

Bed type
Provider
Total stay + taxes & fees
Unknown
$194
Unknown
$198
Unknown
$198
Unknown
$206
Unknown
$274
Unknown
$313
Unknown
$1,090

Standard rooms

$23+

Bed type
Provider
Total stay + taxes & fees
Unknown
$23
Unknown
$126
Unknown
$130
Unknown
$139
Unknown
$139
Unknown
$145
Unknown
$186
Unknown
$204
Unknown
$217
Unknown
$217
Unknown
$217
Unknown
$218
Unknown
$226
Unknown
$226
Unknown
$279
Unknown
$286
Unknown
$297

King rooms

$196+

Bed type
Provider
Total stay + taxes & fees
Unknown
$196

Reviews

Pros

Cons

Traveller rating

68
39
26
31
2

Time of year

Traveller type

Show reviews that mention

+
food was good in 92 reviews
staff was friendly in 75 reviews
beautiful beach in 51 reviews
pay extra in 17 reviews
pools in 16 reviews
good location in 15 reviews
bar staff in 13 reviews
check in process in 10 reviews
beds was very hard in 6 reviews
humid and smelled in 6 reviews
great for kids in 3 reviews
public restrooms in 3 reviews
sewer backed in 3 reviews
  • Okay
    Feb 2018
    6.0

    I sent an email to the Manager and I never got an answer.

    All inclusive

    I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.

  • Okay
    Jan 2018
    6.0

    Ok, just not great

    Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.

    Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.

  • Okay
    Jan 2018
    6.0

    Low quality for 5 star

    Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)

    Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary

  • Excellent
    Dec 2017
    8.8

    The food was good

    The place was very 70s looking

  • Good
    Feb 2016
    6.8

    Steps from the ocean, huge pools, clean, close to public transportation.able to visit sister hotels(oasis)

    Food was horrible, two small elevators for huge hotel, to many children, the entertainment team sucks, not much to do if weather doesn't allow pool/beach usage, and sales people through out the hotel trying to get you to buy ANNOYING!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The Grand Oasis Palm hotel and resort offers family-friendly accommodations at the entrance to the Hotel Zone in Cancun. This all-inclusive resort is within walking distance of plenty of bars, restaurants, and shopping, and offers its own on-site spa and wellness center for guest enjoyment.

The resort provides an array of activities and entertainment options that are great for guests traveling with children. These include a variety of children’s programs and a kid’s club. There is also a kid’s pool area that features waterslides and a splash zone.

The Grand Oasis Palm hotel and resort has a state-of-the-art fitness center for guest use, along with a cigar shop and a beauty salon. The hotel offers direct access to the beach and 11 restaurants for guest enjoyment. There are three outdoor pools in total, as well as an outdoor tennis court, a business center, and a marina at the resort. Complimentary Wi-Fi is available in the lobby. There are also 10 bars and lounges on the property.

There are 594 guest rooms and suites at this resort, including family rooms. All of the guest rooms include iPod docking stations, flat-screen TVs with premium channels, sitting areas, premium bedding, scenic ocean and garden views, and private bathrooms with deluxe amenities. Dry cleaning and laundry services are available for guest convenience. The hotel also offers meeting rooms for small gatherings and events.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

based on 408 reviews

7.9

Cleanliness

7.8

Comfort

7.9

Staff

7.4

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Window
Babysitting or child care
Business centre
Car hire
Wi-Fi available in all areas
Internet
Daily housekeeping
Wi-Fi
Fax/photocopying
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Free toiletries
Shops (on site)
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Game room
Spa
Process in place to check health of guests
Hot tub
Child pool
iPhone dock
Aerobics
Outdoor pool
Evening entertainment
Key card access
CCTV in common areas
Kid-friendly buffet
No smoking
Lake view
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Delivered food is securely covered
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Playground
Pool table
Private beach
Coffee shop
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Storage available
Private parking
Spa and wellness centre
Wedding services
Radio
Ticket service
Outdoor tennis
Terrace/Patio
Beach towels
Towels
Safety deposit box
Sea view
Lift
Massage
Shampoo
Shower
First-aid kit
Snack bar
Alarm clock
Soundproof rooms
Body soap
Telephone
Toilet
Toilet paper
Safe
Sauna

FAQs when booking at Grand Oasis Palm

Where is Grand Oasis Palm located?

When is check-in time and check-out time at Grand Oasis Palm?

Does Grand Oasis Palm offer free Wi-Fi?

Does Grand Oasis Palm offer free parking?

Does Grand Oasis Palm offer free airport shuttle service?

How far is Grand Oasis Palm from the airport?

Can you bring pets to Grand Oasis Palm?

Does Grand Oasis Palm have a pool?

Photos

All photos (27)
Bedroom (7)
Bar (1)
Pool (2)
Lounge (1)

Location

Most popular landmarks

  • Torre Escenica 209 m
  • Playa Langosta 0.6 km
  • Parroquia de Cristo Resucitado 0.6 km
  • Playa Tortugas 1.8 km
  • Cancun Golf Club at Pok Ta Pok 2.8 km
  • Playa Caracol 4.2 km

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