Grand Oasis Palm

5 stars
7.1
Good
based on 4181 reviews
4,181 reviews
Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Blvd Kukulcan Km 4.5, Zona Hotelera, Cancún, Quintana Roo
+52 998 848 7500
Thu 6/8
-
Fri 7/8
2 guests, 1 room
Deals from
$284
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
$284
Superior room, bed type unknown
$318
Double room, bed type unknown
$351
31 more Grand Oasis Palm deals
31 more Grand Oasis Palm deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

7.1
Good
4181 reviews

Latest deals for Grand Oasis Palm

Thu 6/8
-
Fri 7/8
Standard Room, bed type unknown
$284
nightly with fees
Double room, bed type unknown
$450
nightly with fees
Standard Room, bed type unknown
$314
nightly with fees
Double room, bed type unknown
$367
nightly with fees
Superior room, bed type unknown
$436
nightly with fees
Superior room, bed type unknown
$318
nightly with fees
Standard Room, bed type unknown
$321
nightly with fees
Double room, 1 twin bed
$376
nightly with fees
Standard Room, bed type unknown
$334
nightly with fees
Superior room, bed type unknown
$614
nightly with fees
Standard Room, bed type unknown
$343
nightly with fees
Double room, bed type unknown
$351
nightly with fees
Superior room, bed type unknown
$442
nightly with fees
Standard Room, bed type unknown
$353
nightly with fees
Superior room, bed type unknown
$681
nightly with fees
Standard Room, bed type unknown
$353
nightly with fees
Superior room, bed type unknown
$655
nightly with fees
Standard Room, bed type unknown
$359
nightly with fees
Superior room, bed type unknown
$563
nightly with fees
Standard Room, bed type unknown
$376
nightly with fees
Superior room, bed type unknown
$398
nightly with fees
Standard Room, bed type unknown
$382
nightly with fees
Standard Room, bed type unknown
$401
nightly with fees
Standard Room, bed type unknown
$404
nightly with fees
Superior room, bed type unknown
$477
nightly with fees
Standard Room, bed type unknown
$406
nightly with fees
Standard Room, bed type unknown
$420
nightly with fees
Double room, bed type unknown
$475
nightly with fees
Standard Room, bed type unknown
$697
nightly with fees
Double room, bed type unknown
$885
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Oasis Palm

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Outdoor

  • Beach chairs
  • Balcony
  • Private beach
  • Garden

Health and safety

  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Board games/puzzles
  • Evening entertainment
  • Pool table

Fitness

  • Aerobics
  • Gym
  • Fitness centre

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.1
Good
4181 verified ratings
Wonderful
1433
Very good
702
Good
578
Okay
327
Fair
320
Mediocre
239
Poor
582

Summary of reviews

Guests say
Guests frequently mention issues with service, describing staff as unfriendly, unhelpful, or poorly trained, especially in restaurants. Cleanliness is another major concern, with reports of dirty bathrooms, cockroaches, and unclean public areas. Many guests are dissatisfied with the restaurant experience, citing long waits, poor food quality, and confusing reservation systems. However, some guests appreciate the hotel's location and find it convenient for their needs. Room size and comfort receive mixed feedback, with some positive and some neutral comments.
AI-generated from customer reviews
Location7 out of 10
Room Size3 out of 10
Cleanliness1 out of 10
Service0.5 out of 10
Restaurant0 out of 10
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it even after reporting it two times If you must get tested for COVID to return home, get ready to wait in line for HOURS to get an appointment and then another line (a different day) to take the test. If ...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation w...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Puerto Cancun2.9 km
  • Cancun Convention Center4.1 km
  • Hard Rock Cafe Cancun4.2 km
  • CoCo Bongo Cancun4.3 km
  • Glorieta del Ceviche4.3 km
  • La Isla Shopping Mall4.4 km
  • Puerto Juarez4.8 km
  • Gran Puerto5 km
  • Kukulcan Plaza5.1 km
  • Estadio de Beisbol Beto Avila5.3 km
  • Estadio Olímpico Andrés Quintana Roo5.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 1230050453

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Oasis Palm

  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 14 days.

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 4.6 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Oasis Palm.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 15.2 km from Cancun. Grand Oasis Palm is 71.3 km from Cozumel Intl.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
4.6 km
Cancun
15.2 km

Everything you need to know for your stay in Cancún