Casa Don Gustavo Boutique Hotel

Truly excellent breakfast and the rooms are huge .

Receptionist seemed a bit clueless and couldn’t find the booking.

The location of the hotel is unbeatable, in the walled city, on a pedestrian street full of restaurants. Although the street is for pedestrians only, you can come close with the car; the staff will park it for you. All the staff we dealt with were kind and helpful. Our room was spacious and well decorated, in a late XIX/early XX century style. Located at the back of the hotel, it was very quiet (the street can be very noisy at night). The bathroom was well-equipped but very hot when we arrived. Even with the AC of the room, the bathroom stayed rather warm until we left. Excellent bed.

We found the hotel overpriced. We were in another hotel in the walled city a few days before. Casa Don Gustavo was more than 3 times the price of that hotel, and to say the truth was not so extraordinary as to justify the difference. The restaurant was average, either for dinner or breakfast.

The staff are SUPERB in their care and helpfulness. My elderly mother got mild food poisoning from our previous hotel, and this staff were wonderfully supportive and helpful in getting us a doctor and making my mother comfortable. Above and beyond in my opinion.

The hotel is beautiful but a bit rough around the edges. The hot tub is basically derelict. The master suite was quite loud at night due to over-looking Calle 9's festivities, and for the price we paid, it was frustrating to be kept up until the early morning by people on the street. The junior suite was a bit dark and claustrophobic. As a result, too expensive for what we got.