Guest reviews
Overall rating
8.3
Excellent
Based on 26 reviews
Cleanliness
8.3
Comfort
8.4
Pick-up/Drop-off
8.4
Value for money
8.0
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Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
10
2
2
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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6.8
Cons: Drove 172 km in a Ford F-150 and it took 40 liters of gas to fill. Told the attendant that it probably wasn’t full when I started. He said sorry - there is nothing he can do.
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10.0
Pros: Super easy drop off.
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5.2
Cons: Car was dirty and fuel was low despite agent assuring me it was full.
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10.0
Pros: Fantastic
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9.2
Pros: Easy pickup and drop off, nice staff..
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8.8
Cons: No one at drop off. Had to go inside and leave keys
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7.2
Pros: Very pleasant staff, helpful
Cons: Had to pay extra for winter tires in a location that winter tires should be mandatory
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4.0
Pros: Vehicle was new
Cons: description told me it would be an escalade or similar. Was mid trim level suburban. Only thing similar to escalade was the size.
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4.8
Did not receive anything close to my rental agreement
Pros: Convenience of Pick-up and Drop-off.
Cons: I rented a Chevy Impala and got a Mazda 3. Not sure how these are comparible. Car looked tired. Be wary of what is considered a similar car to what is offered when you rent. Very disappointed in Budget rentals.
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2.0
Terribly misleading car type
Cons: I was told i would get a nissan altima or similar, i ended up with a hulking, gas guzzling ford van, verging on a shuttle bus. Very disappointing.
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10.0
Pros: Very easy and convenient. Great experience.
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10.0
Pros: Very good customer service with very affordable upgrade deals
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Where can I find Budget hire cars in Kelowna?
Top tips for renting a car from Budget in Kelowna
- Economy car hires from Budget in Kelowna are around 64% cheaper than other car types, on average