About Radisson Blu Hotel, Basel
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi for free
Conveniently located in the heart of the city, this 4-star hotel makes for an ideal base in Basel. Surrounded by local bars and restaurants, it is a short stroll from Basel SBB Railway Station. This modern hotel provides a fitness centre, a kids club and a 24-hour reception. Guests can also enjoy on-site parking. Radisson Blu Hotel Basel features rooms equipped with a hair dryer, tea and coffee making facilities and a rain shower, plus all the essentials to ensure an enjoyable stay. They feature ironing facilities and an in-room safe. In-house dining options include REIN Bar & Restaurant, which is a convenient spot to enjoy a meal. Radisson Blu is conveniently located for discovering Basel with the Kunstmuseum Basel within a 10-minute walk. Zoo Basel and the Caricature and Cartoon Museum Basel are a short walk away.
Latest deals for Radisson Blu Hotel, Basel
Amenities at Radisson Blu Hotel, Basel
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Safe
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Accessible parking
- Allergy-free room
- Upper floors accessible by lift
General
- Inner courtyard view
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Trouser press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Swimming pool toys
Parking and transportation
- Parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Fitness centre
- Tennis
Reviews of Radisson Blu Hotel, Basel
8.1
Based on 1,004 verified guest reviews
8.4Friends
7.8Couples
8.1Solo
8.2Families
Traveller type:
Time of Year:
Traveller rating:
Sort by:
Newest first
The Radisson Blu hotel in Basel has the potential to be a five-star hotel just a short walk from the train station or the center of the city. I really want to love this hotel for its facilities: esprcislly a nice wellness center, pool and good restaurant. However, the problems with staff training and adequate staffing are so bad that its service is on the level of a two-star hotel. Thus making this hotel, in my estimation an adequate, but over-priced, three-star hotel. The outside of the hotel is anything fancy just the normal unremarkable Protestant Germanic flavor. The inside is tastefully decorated with ample like by seating at street level. Check-in was painless, although nothing special. The receptionists seemed friendly and helpful at check-in and even gave us a large room, but see the comments on staffing problems below. There were also non-alcoholic drinks, small candies, and small cookies available in the reception area. There's ample sitting in the reception area and there's a table of which few people can work. The reception area also opens into the meeting area that has its own coffee and tea corner, bathrooms, and up to eight meeting rooms. The meeting roons can hold between 25 and 300 people depending how they are configured and combined. Unfortunately, some of the public areas of the hotel didn't look very clean. One lobby table looked like somebody had left food and spilled something on it and hadn't been clean. Staff did not even seem to notice the mess in the 30 minutes we waited in our in the lobby to get our room. The best part of the hotel is the wellness center. There is a nice swimming pool, steam room, and sauna. The gym is small for a hotel this size, but we kept. It is a little problematic that the wellness facilities were often crowded by outside members who have long-term memberships for it, but it remained manageable. The breakfast was very good and equal to other four star hotels in Basel. The restaurant was also reasonable both in price and food. The food was not special, but hearty and good. Everything, including salad seemed fresh. Fare is somewhat limited but burger special, although somewhat pricey was tasty. The rooms are large, but not very functional. The telephone did not work. It was fixed the next day after we reported it. The coffee machine only worked after we cleaned it by running water through it. The radiators did not work, although the room temperature was kept satificatory by circulating air. The curtains were torn from the hangers that were broken. The desk lamp did not work properly and had to be unplugged to turn it off. The clothes hanging line in the bathroom fell of the wall crashing into the bathtub when it was lightly to touched, but was also fixed after we reported it. The maintenance seemed to have much to desire. Getting room service was a joke. Because the phone did not work we had to call the reservation number. When we did they could not connect us to the hotel. Then the reservation center gave us a number to call that was wrong. After more than thirty minutes we finally found a way to contact the hotel. In other words, as a lawyer whose time is worth quite alot, I lost more than the total cost of my full three-day reservation in time waste ordering one room service meal. Despite a painless check-in reception staff were generally very poorly trained. First, they messed up our reservation on arrival, not being able to find it. Admittedly we had made two reservations as we were not able to extend our original reservation on the website. Second, when we check out they double charged us for two nights, almost $600 USD. Perhaps we should have used the automatic check-in that is offered. Despite seeing it was a double charge, even agreeing it was, they refused to reverse the charge. Only after we threatened to report the matter as fraud did they agree to refund the double charge saying it wasn't fraud but a mistake. Arguing incompetence instead of intentional malfeasance isn't a very good defense for a hotel. Some senior staff seemed to know their job much better, but since there are also few of them it's likely that as a guest you'll deal with one of the poorly trained staff. The manager who came to the rescue of the floundering check-out receptionist seemed.quite competent. However, it does not speak well for an hotel when only their managers seem to know how to act professionally. In fact, so much of the staff, from receptionists to cleaners, need significant training. In addition, they need to ensure proper staffing. The hotel appeared woefully understaffed. In more than 10,000 hotel stays the staffing at the Radisson Blu hotel in Basel is among the worst in terms of competent service. This is a nice hotel, but not one for business travellers who are in a hurry. From my experience, chances are high that could be ripped off or suffer an injury due to the poor staff quality and poor maintenance. Please be extremely vigilant if you stay at this hotel. Read my detailed reviews in World Traveller
Pros:location Pool
Cons:The rooms are a bit small bad smell in room
Location
Steinentorstrasse 25, 4051 Basel, Basel-Stadt
What's nearby
- Fasnachts-Brunnen283 m
- Schweizerisches Architekturmuseum312 m
- Historisches Museum Basel360 m
- Antikenmuseum Basel und Sammlung Ludwig0.5 km
- Kunstmuseum Basel0.5 km
- Basler Münster0.6 km
- Münsterplatz0.6 km
- Museum of Cultures Basel0.7 km
- Cartoonmuseum Basel0.7 km
- Jüdisches Museum der Schweiz0.7 km
- Naturhistorisches Museum Basel0.7 km
- Marktplatz0.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Radisson Blu Hotel, Basel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Radisson Blu Hotel, Basel
Where is Radisson Blu Hotel, Basel located?
Radisson Blu Hotel, Basel is located at Steinentorstrasse 25, 0.6 km from the centre of Basel. Fasnachts-Brunnen is the closest landmark to Radisson Blu Hotel, Basel.
When is check-in time and check-out time at Radisson Blu Hotel, Basel?
Check-in time is 15:00 and check-out time is 12:00 at Radisson Blu Hotel, Basel.
Does Radisson Blu Hotel, Basel offer free Wi-Fi?
Yes, Radisson Blu Hotel, Basel offers free Wi-Fi.
How far is Radisson Blu Hotel, Basel from the airport?
Radisson Blu Hotel, Basel is 5.9 km from Basel EuroAirport Swiss.
Does Radisson Blu Hotel, Basel have a pool?
Yes, Radisson Blu Hotel, Basel has a pool on-site.
How does KAYAK find such great Radisson Blu Hotel, Basel hotel deals?
KAYAK scours the web for all room deals available at Radisson Blu Hotel, Basel in Basel and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Radisson Blu Hotel, Basel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Radisson Blu Hotel, Basel.
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BaselMost recommended
See most recommended stays in BaselGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Basel EuroAirport Swiss |
Distance to airport | 6.1 km |