Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.8 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.1 "Great parking , according to 71%." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." -
8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 9.3 "93% said theconcierge service was amazing ." 7.1 "Housekeeping was great , according to 71%." -
8.6 "Bar is amazing."
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8.4 "Vibe was good."9.5 "95%
enjoyed the friendly atmosphere ." 8.3 "83% said it was astylish hotel ." 8.9 "89% thought thehotel was luxurious ." 9.1 "91%enjoyed the lobby entrance ." -
6.6 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ." 6.5 "For only 65%, thebathroom was ok ." 6.0 "Only 60% said therooms were modern ." -
6.2 "Breakfast is mediocre."
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4.3 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
3.8 "Value below average."1.7 "83% said the
breakfast was too expensive ."
Overall rating
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9.8 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.2 "92% said theconcierge service was amazing ." -
8.4 "Bar is amazing."
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8.3 "Vibe was good."8.6 "86% said it was a
stylish hotel ." 9.4 "94%enjoyed the friendly atmosphere ." 8.9 "89% thought thehotel was luxurious ." -
6.3 "Breakfast is mediocre."
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6.2 "Rooms are ok."6.1 "For only 61%, the
bathroom was ok ." -
5.8 "Average comfort."6.9 "For only 69%, the
noise level was all right ." -
4.2 "Pool is below average."
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3.8 "Internet is poor."3.7 "63% said the
wifi quality was bad ." -
3.3 "Value below average."1.5 "85% said the
breakfast was too expensive ."
Overall rating
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9.7 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." -
8.8 "Bar is amazing."
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8.7 "Great service."9.7 "97% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
8.4 "Vibe was good."9.4 "94%
enjoyed the friendly atmosphere ." 9.1 "91% thought thehotel was luxurious ." 8.3 "83% said it was astylish hotel ." -
6.5 "Average cleanliness."
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6.4 "Rooms are ok."5.3 "Only 53% said
rooms were big enough ." 6.3 "For only 63%, thebathroom was ok ." -
6.3 "Breakfast is mediocre."
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4.5 "Internet is poor."4.3 "57% said the
wifi quality was bad ." -
3.9 "Value below average."2.0 "80% said the
breakfast was too expensive ."
Overall rating
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9.8 "Terrific location."
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9.0 "World class service."
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6.7 "Rooms are ok."
Overall rating
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9.9 "Terrific location."
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.6 "Vibe was good."
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8.0 "Amenities are good."8.1 "81% thought the
building was wonderful ." 9.2 "92%loved the terrace ." -
6.7 "Rooms are ok."
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6.2 "Breakfast is mediocre."
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5.9 "Average comfort."
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4.0 "Pool is below average."
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3.5 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
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10.0review from
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
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8.0review from
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
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4.7review from
The hotel was under renovation, lots of noise and disturbence during the day.
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8.0review from
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
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3.3review from
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
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6.4review from
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
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7.6review from
The roof bar was fantastic
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6.4review from
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
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6.0review from
central location
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8.0review from
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
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7.2review from
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
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10.0review from
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
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10.0review from
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
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8.0review from
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
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8.0review from
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
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8.0review from
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
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7.6review from
The roof bar was fantastic
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7.2review from
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
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4.7review from
The hotel was under renovation, lots of noise and disturbence during the day.
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3.3review from
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
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6.4review from
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
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6.4review from
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
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6.0review from
central location
