Balchik hotels

Pros: The hotel manager and the view

Cons: Breakfast. Noisy music after midnight coming from the restaurant. Mold in the corners of the bathroom. Very poor TV channel list. Not good Wi-fi internet

Pros: Nice staff, easy access to the beach, clean and quiet.

Pros: Everything was great. The view is amaizing. The atmosphere was great and the food ...excelent.

Cons: Nothing not to unlike.

Pros: Implicarea proprietarului, curățenia, priveliștea. Very friendly owner, the rooms, the view. Thank you for all!

Pros: A clean hotel, with friendly staff that are willing to help you with any request. The pool is nice size, and the sunbeds are free of charge. They do have a beach in front of the hotel with (payed) sunbeds but I would recommend other beaches like Krapets.

Cons: They do have a minibar in the room but it is empty.

Pros: Very close to the sea. Private beach for the hotel guests. Clean pool.Very clean rooms. Breakfast was better then last time. 10+ for the manager!!!

Pros: The manager is very nice, he goes out of his way to accomodate guests. The hotel is really confortable with a nice atmosphere, is has everything, beach location, nice pool, nice restaurant with live music every night.

Cons: The staff at the restaurant is very young and a bit disorganized, one night they got our order wrong, we had to wait more than one hour to eat.

Pros: The location is awesome. Staff and the manager were very delightful. English is like a second nature and they speak a bit of romanian as well. Rooms were big and clean with a small kitchen, fridge, tv and anything you need for a couple of days. We even had breakfast, cheap and really good.

Pros: The location of the hotel and courtesy of the staff.

Cons: The mattress.

Pros: The receptionist was very helpful and friendly who greeted us with a big smile on arrival which is always nice. Rooms were excellent with everything you need, nicely decorated and amazing comfy beds. Breakfast was good with lots of choice.

Cons: The location was not ideal for our party as it was a bit of a walk from the main promenade, with very uneven paths to walk, especially with my elderly mother, and the roads were dark at night. Not the fault of the hotel of course, and would be no problem for a young couple or younger family.

Pros: Stayed in room 212 and it was great. Bathtub by the bed, confortable bed, great amenities for the bathroom, toothpaste, razor, shaving cream, toothbrush, combe etc where already there when we arrived. The Daikin AC was blowing super cold air and there where 2 units for this apartment. Minibar with reasonable prices, 0.5l still water was 2leva , Coca-Cola 0.5l 3leva. The view from the room is WOW. You can see the Black Sea even from the bed. All rooms have sea view.

Cons: Breakfast could be a bit more diversified. You don't have the option of Swedish buffet, you get a list of 5 types od breakfast, and you can add 1 glass of water, juice and coffee. Expresso will cost ypu extra. I was expecting something more from this hotel. Also, parking is very limited. If you are lucky you may find a spot in front of the hotel. Otherwise, you will park beyond the swiming pool on sand...

Pros: Bed comfortable. Breakfast with plenty of different options

Pros: Sea view,food,the apartment

Cons: Narrow seaside

Pros: Everything: the view, the restaurant, the spa, And most importantly the people.

Cons: Nothing

Cons: You have to pay for coffee, from breakfast. The leak from the shower in the bathroom was clogged.

Pros: The location of the hotel cannot be better - it is situated literally within metres from the sea. The hotel has got its own sunbeds and umbrellas.

Pros: The location. Excelent food!

Cons: Bad smell from the bathroom!

Pros: the hotel is exceptional and the view is splendid

Cons: An older woman small receptionist was very very rude to us ( xenophobic, making unnecessary comments about our accommodations and our nationality - we are from Romania )... We were planning to return for a week or something (it was our first time at this hotel in balchik) but because of the staff is very unlikely...

Pros: Very good location and good service. Lovely staff.

Cons: small par king

Pros: The food was really good and affordable. We had breakfast included and it was absolutely delicious. We also had lunch and dinner at the restaurant and we weren't disappointed. We had an issue with the room that was assigned to us and the manager was kind enough to change it. The room view was amazing! You are so close to the sea that the sound of the waves wake you up in the morning.

Cons: The 2 female receptionists were very rude. We got there at 12 pm before the check-in and the lady from the morning shift didn't even bother to greet us or even check if our room was ready. She just told us on a very demanding tone "to come back after 2 pm". While doing the check-in, there were 2 hotel guests who were talking to each other and the receptionist interrupted them and yelled at them because "they were being noisy and she couldn't concentrate"...which clearly wasn't the case. The room was not what we expected; the clothing cabinets were filled with dust and the cabinet doors had broken handles; the drinking glasses from the bathroom weren't rinsed properly and had toothpaste residue on them and the table from the main area had glass marks on it. In our very first day, after we got back from the beach at night, we found a puddle under the toilet and a strong smell of urine. The guy from the reception assured us that a plumber would be in the next day between 7:30 and 8:00 am (regardless if we were or weren't in the room upon his arrival) and even informed us that he'll ask the GM to change our room. Of course nothing happened the next day, so I went to the receptionist and she said that she was aware of the situation but practically called me a liar stating that the plumber doesn't even come in this early in the morning and that she doesn't have any other rooms available. After we had given up on any hope, the GM approached us after several hours and was kind enough to change our room. This new room had a clean bathroom but I could notice that the owners of the hotel stop investing in upgrading the rooms a long time ago as all the metal supports from the bathroom (for the soap, towels and toilet brush) were all broken. The "matrimonial" bed was actually composed of 2 smaller beds and a topper, making it a little uncomfortable for my taste.

Pros: the spa

Cons: I would prefer a breakfast buffet, or at least more options for vegetarians

Pros: The hotel was clean and the service was very good

Cons: 1) all the advertising indicated clearly that the bedroom contained a jacuzzi it in fact contained an ordinary bath tub very dissapointing.

Pros: It is a charming hotel with helpfull employees. Nothing to complain about

Pros: Sea sound just acrros the road. Sunrise in early morning. Good restoran and kitchen. Possibility to walk along the sea beach.

Cons: nothing.

Pros: The location is perfect, literally at the edge of the Royal Gardens. The rooms have a beautiful design, are spacious, comfortable and have a gerat sea-view. The staff was very friendly, helpful and proactive. The SPA is also very well equipped.

Pros: The hotel is new, coquettish, situated at the end of the beach, in a very quiet place. All the rooms are oriented toward the sea, in the back is the green hill of the castle gardens.Very close to the sea. A very good place to swim: no rocks in the water, just sand.

Cons: The outside pool area is not up to the level of elegance and design of the hotel. The in-room bath tub was stained (not all white), it has the drainage aparrent and it stincks a little. But likely to be so only in our room.

Pros: bikes, fitness

Cons:

Pros: The pool was very beautiful , excellent!

Pros: We were there on a sailing event, so the location was perfect, close to the marina. Staff was helpful, they extended and prepared the sofa for us. Amenities were ok.

Cons: We couldn't find a hairdryer. Other than that, everything perfect.

Pros: Location, close to a lot of restaurants, view

Cons: Swimming pool - water temperature was low...

Pros: The location it's great and the room is very spacious. We had a room with sea view and stayed in 4th floor so the view was very nice. Breakfast was served at restaurant Il simpatico. You don't have a lot of choices(french toast with honey, egs with bacon, omlet, yogurt with honey) but it was decent. If you stay longer you have to consider not to take breakfast if you don't like to eat egs every day :)

Cons: The balcony was full of dust like nobody has cleaned in over a month. The matrice was uncomfortable. Maybe I'm defective, but I didn't like the notes left by the hotel, that you have to take out the trash. It's not a big deal but since I'm staying at a hotel, I expect them to clean the room and take out the garbage.

Pros: Great location and easy to find.

Cons: Tvs were of poor old quality.

Pros: Great location 10 meters from the sea staff brilliant apartment very good

Cons: The TV

Pros: Everything

Cons: Nothing

Pros: Everything!

Cons: It should be put some parasolars in the balcony . In the afternoon it s impossible to stay there because of the sun! A few parking spaces.

Pros: Comfortable acommodation

Cons: No direct access to the sea

Pros: The beds, spa facilities.

Cons: Bathroom cleaning could be improved.

Pros: The location ,the rooms and the pooll .Would like to comeback again sometime. The service was ok as well.Food was perfect as well- different choices for all kind of taste . Next time will spend more time on the golf fields for sure :)

Cons: Maybe just better , housekeeping service, they enter the room , while we was inside and we never put a sigh on the door - saying we need service.

Pros: - Great SPA and pool. Comfortable bed, beautifull sea view.

Cons: - A smile would be nice!

Pros: The room was really spacious with a big bed and what really made an impression was the enormous bath tub. It was quiet, the breakfast was great and we appreciated that they made every dinner with a theme, which is nice cuz you don't eat the same every night.

Cons: I've been to multiple 4 and 5 star hotels and this hotel is more like a medium 4 rather than a 5 star one. The location is okay but not as advertised, the closest beach is over 10m driving and looks bad. The water they offer taste awful and the house keeping never took the used glasses from our room or change the garbage bag, also the mini golf is only from may to mid August but there are posters everywhere with come and try it. Further to this one morning we got greeted by a staff lady with a bill of 50 BGN for wine and we didn't drink wine, after a strong 10 minutes she apologized and said she's not good with faces. What also made us dislike it was that the housekeeping cleans the room but does not change the bedsheets if you stay more days. One last thing that made me amazed was that the hair dryer and the bathroom plug didn't match, there were different types which made me think at first that I'm stupid or something but after asking the housekeeper she said that they are aware and I should use the plug in front of the bed...

Pros: Bed was amazing Big Indoor pool Good room service Reception very hepful Nice view from the lobby Decent breakfast (can become boring if you stay more than 2 days)

Cons: Restaurant staff - forgot the order, changed my soup (a bee fell in it) and i had to pay both of them (it was not a problem, but didn’t expect it in a 5* resort), be more attentive You need to do something with the coffee - it’s way off Outdoor staff (cleaning) should be more proactive (clean ashtrays and rubbish)

Pros: Resort is quite big and has anything you want from gym to spa, inside & outside pools, rooms were big as well, huge and comfy bed, also stuff was very nice and helpful

Cons: It was a 5* hotel with lack of attention for details: dirty spots on the carpet inside and outside the room, missing light bulbs on the lamps, dust on the furniture even after the rooms were "cleaned" during our stay, oxydated salads, fruits at the breakfast, etc.

Pros: Very nice breakfast Large rooms The bed was very comfortable Pet friendly hotel We went in the middle of september and the indoor pool was a big plus.

Pros: Very nice and large room, great view, bed is very comfy

Cons: Some things is slightly damaged - balcony door, desk phone (all keys are blocked so we could not dial 9 for reception, used redial). Seems like nobody invested lately in maintenance and upgrades.

Pros: Big rooms.

Cons: Unprepared staff. They do not inform customers properly.

Pros: Great location for golf and exploring the beautiful, wild coastline.

Cons: Not sure what happened but the customer service has really gone poor since the last time. Badly trained waiters and the check-out experience was not nice (the woman was quite rude and impatient) Such a shame as it's a great place spoilt by bad service.

Pros: Breakfast was very good and with a lot of options to choose from, but once we had a little problem ( the bread had spots).

Pros: The room was super big, very clean and the view was just perfect.

Pros: Staying at hotel Valeo was as good as always (from year 2007 till this year and I intend to do so in the future). Great position, clean room, very good Wi-Fi connection, friendly stuff!

Pros: The room was very clean. Everything is new and very cozy. The room was big enough and it has a balcony with partial sea view. The bed was comfortable but the pillow not so good quality. The hotel is very close to the beach. It was a great experience in Balcik. Thank you Valeo for this wonderful place to stay! Keep up the good work!

Cons: The pillow wasn't so comfortable. It's the only thing that i didn't enjoy along the holiday.

Pros: The location is quite convenient, near the beach, with a delightful sew view from the balcony. The room was clean and comfortable, with basic furniture. The staff was helpful, friendly and spoke English very well. So, they deserve our best appreciation. All in all, we had a relaxed and pleasant experience here.

Cons: My opinion about this hotel is not very different from others'. The room was very small. Another drawback are the thin walls. You can easily hear everything in the neighbouring rooms. This can be rather embarrassing on each side of the walls. The bed linen looked clean although unironed which made us wonder if they had been previously used by someone else. There is no lift, so, with a lot of luggage it is difficult to get to the upper floors. At Valeo parking is a problem since the hotel doesn't have one and guests have to leave their cars in one of the nearby narrow streets, which might be quite difficult in high season.

Pros: I liked the smell of cleanliness. The sheets and towels are clean.

Cons: The mattress could be better ( newer) and it could have mattress cover. The sheets slip on the mattress.

Pros: I liked the fact that this place was close to the beach and the restaurants along the sea. The rooms were very clean and the staff very friendly and helpful.

Cons: The fact that it had no parking space, but there was a parking lot in front of the hotel, but accessible by paying a fee.

Pros: Location, cleanliness, stuff, view

Pros: Second time in this hotel, we booked two rooms. Great location, great value for money, close to one of the beaches (maybe the best one) and main restaurants in Balchik. Everything in the room worked as expected.

Cons: Booked rooms were not ready at 14:00 for check-in. The hotel doesn't have a lift, luggage carrying can be difficult with upper floors. Parking is also missing but this is specific to Balchik for most of the hotels; there is a free 'Park' parking cross the main road from hotel.

Pros: Comfort, atmosfere, privacy

Cons: The young personal, very unpacient

Pros: Amazing restaurant, el balcon del mundo. Great breakfast

Cons: Bathrooms could be nicer and terrace furniture

Pros: Very cozy resort. Two nice pools. The infinity one was great, amazing view. Good beer, not so good strong drinks. The food was decent giving that we talk about all inclusive. They don't have their own beach, but they provide free shuttle bus to a beach.

Cons: They don't have their own beach.

Pros: Silent place with cool view. Delicious food in ALL inclusive and also equipped kitchen in the suite if you don't use ALL inclusive. Polite stuff. Free parking.

Cons: Cleaning one time in two or tree days. Pools are not so clean.

Pros: It is a very nice resort settled on the most spectacular coast of the Black Sea! We were two adults with a kid and they upgraded us to an apartment ! Great client service. I highly recommend this resort!

Pros: We have been visiting this resort each year since 2011 and we notice that the facilities in the resort have been kept at a good quality level since then: clean & good looking pools and pool-bars, nice garden, nice & well-equipped rooms. Plus a recent bonus: the eco-path downwards to the seaside with breath-taking views on the way. A big plus for the resort: the restaurant El Balcon del Mundo which serves fresh and quality food ( maybe the best restaurant in the area ), it has a magnificent location on the hill's edge overlooking the sea and the golf course, has a good wine-list and professional service staff. The reception staff & the reservation manager were very helpful.

Cons: The all-inclusive offers attract a lot of families with small & noisy children who ruin the tranquility of the location. The food at all-inclusive menu is always plenty, tasty and fresh, but the location where breakfast, lunch & dinner are served ( Sunset restaurant ) becomes very crowded. The time for dinner ( between 7 - 9 p.m. ) is not sufficient, one should hurry up instead of relaxing. The serving staff at Sunset restaurant has no experience, no skills and sometimes they seem to do their job without any interest towards the clients. Both wines offered at all-inclusive ( white & red ) are of very poor quality. With Varna winery nearby, we expected the wine quality to be better. The house cleaning ladies in the resort were inefficient and , in our opinion , not enough in numbers. The rooms lack a periodical check for defaults (for example lightbulbs missing or not functioning, problems with furniture doors, blow dryer missing etc. )

Pros: Location, accomodation, breackfast, view and frendly employees!

Cons: Water în the pool was very cold!

Pros: A very spacious apartment, well organized and equipped. View from the terrace to the pool and the sea. The whole resort is very elegant, a stylish restaurant, with an exceptional panoramic position on the sea. Very attentive and friendly staff.

Cons: In the bathroom you had to be very careful because the water was leaking on the floor during the shower.

Pros: The cleanliness. The seaview.

Cons: The place were the tourists eat was inappropiate. The food and this location doesn t look like a 4 stars resort. The smell from the stables of horses doesnt fit with a 4 stars clasification. Around the resort the landscape is bleak.

Pros: Very nice staff, good food, the studio was huge, the pool very clean

Pros: excellent location on the coast of Black Sea, close to Balcik and Varna, nice architecture, nice pool area, in principle the apartment was spacious, bright, airy. Excellent breakfast, good and very good restaurants

Cons: no house keeping in 4 days even though I left the sign on the door, dust and spider web in the bathroom and in the room, the bathroom has no facilities (towel rail or places where to put my stuff), the building seems to need renovation as soon as possible

Pros: Great value for money paid. Is excellent for relaxation in extra-season, as I was in October. Is a very nice view and very quiet. The apartments are equipped with almost anything you may need and are quite big. The staff was very nice and helpful. They speak English and they give you recipe. Is 18 km from town but is worth it and you can get there easily by car. I had a lovely stay and I will definitely use it again.

Cons: They don't have sleepers. :)

Pros: The swimming pools and the view.

Pros: Excellent service

Pros: everything

Cons: it's a bit expensive

Pros: The view from the restaurant is amazing! The one bedroom studio was very spacious and had a very large terrace, I would reccommend asking for one on the 2nd floor or above for more privacy. Beds were very comfortable and the pools were beautiful. Meals were also lovely at the restaurant, although pricey it is worth it for the breathtaking view!!! I would definitely go back again!!!

Cons: I wish i had been told that only the 2 bedroom studios have sea views as that would have been nice to know when booking. The curtains are very sheer so if you need darkness when you are sleeping you should bring an eye mask (would have been nice if these were provided for you) also I would ask the cost before asking for anything extra you might get a nasty surprise on your bill when you leave. Sheets and pillows were a but smokey smelling even though we requested a non smoking room.

Pros: Swimming pool, the design

Cons:

Pros: Very nice the swimming pool ! The hotel was great. The staff is very friendly.

Cons:

Pros: Very pleasant Resort, with a beautiful view on the sea. The rooms are excellent, spacious and very clean.

Cons:

Pros: The comfort and fitting of the rooms. Design of the resort. The view of the Black Sea is magnificent.

Cons: There were construction works in the resort area but this could be normal for the period that i have stayed there (April).

Pros: the accomodation

Cons: no internet in the room, no SPA, no restaurant, no other facilities

Pros: Big and cozy room, good sea view even from the first floor, very close to the marina It was freezing outside but the room was pre-heated before our arrival, we did not need to set any temperature, much appreciated

Pros: Beautiful view, elegant and confortabile rooms, friendly staff,excelent service

Cons: -

Pros: This hotel is small, but with a good location. The rooms are good, especially if there's any smokers, by having a balcony. Also, the bathroom is large and overall satisfying. The boys from the reception were very polite and helpful. However, the TVs are quite small, if you do plan to watch something on TV.

Cons: The breakfast was a joke, expect a plate with standard food that also contains some "old" stuff in it. The cheese had mold on it and the ham was not something to eat.

Pros: Nice location and view, parking easy

Cons: not very clean bathroom, hotel is nothing special, no real facilities

Pros: Location is good, close to the restaurants on the cliff and to the small beach.

Cons: We had a studio on the first floor with a very small window at the top and we felt fooled because the studios shown in the pictures have glass windows. Also a small balcony had a wall facing the sea. The beds are uncomfortable with deformed mattresses that wake you up with back pain, in the bathroom there is a smell of gutters, the fridge is very noisy, old furniture. Very bad!

Pros: Everything was wonderful. Staff, food, everything. The room was very clean.

Pros: Location very close to the beach and the restaurants area. The staff was friendly and helpful.

Cons: The noise in the evening was very big from a newly open bar across the street (on the shore). It was very difficult to get some rest in the evening. Instead of listening to the waves of the see, we were listening to a very loud, disturbing music. The room was much smaller than in the pictures shown on booking.com. We were a group of three persons and it was difficult to move to the bathroom and back., the distance between beds and the extra bed and the wall was really little.

Pros: Early check in, comfortable bed

Cons: Partially sea view

Pros: Excellent location, useful staff, breakfast OK.

Cons: Beds much too soft, it feels like sinking into it.

Pros: Location

Pros: The hotel is situated near the sea, very good position and view, there is a large parking lot behind it free of charge off-season, all the personnel was very helpful and friendly, the room was big, very comfortable, clean and warm, the meals were good and the portions were big.

Cons: The fix menu for dinner.

Pros: Everything

Pros: The location!

Pros: the view from the balcony was gorgeous.

Cons: the Hotel still has that old style and smell, but being very close to the Sea is worth staying there.

Pros: Location is fantastic, hotel rooms good with excellent air con.... not noisy

Cons: Breakfast Breakfast Breakfast :(

Pros: Great location. Nice breakfast. Big comfy bed.

Cons: No bathtub or shower, just a shower curtain in the bathroom corner. A bit oldish, not quite 4*, more like 3*.

Pros: The location!

Cons: The hotel is not 4 stars, maximum 2+. The breakfast can be improved a lot, now it’s very poor!

Pros: - the room had a big balcony with seaview - big bed - quiet

Cons: - noizy neighboours - hotel does not have pool - poor breakfast/ not quality

Pros: Nice hotel in the seaside, with wonderful view!.

Pros: Nice Location and Clean rooms

Cons: the pillows are too big and you wake up with necklace, and the breakfast is pretty poor for the cost of the room

Pros: The studio was spacious and very comfy. The second toilet was a real bonus. Staff was very helpful and fixed the bathroom super fast. Loved the balcony and the view to the hill - felt nice and quite Breakfast was very good and so was the coffee

Cons: A bunch of stray dogs were chilling around the restaurant every morning for breakfast expecting to get some food. The pool was cold but that could be expected in September. We thought they may install some kind of heating system

Pros: Location was good. near to the Botanical Gardens, reception desk friendly, spa area

Cons: The cleanliness, from the underground car parking to the reception area it appeared that the area had been mothballed, so many spiders webs On entering the hotel jnr suite with sea view we had to kill 24 bugs that were on curtains and nets on arrival, mentioned to reception, the response was "its there season", the wine glasses were so dirty would be difficult to see through them, exchanged these at reception, the shower curtain was moldy at the bottom the headboard needed replacing as something you would expect to see in a 15 lev a night hostel. There were crumbs at the side of the bed and behind the door of the 2nd bathroom more bits not cleaned. The Breakfast was included but a basic selection , scrambled eggs and ham/bacon were not warm, again between the window and our bench seat there were cobwebs indicative of the overall cleanliness. Felt uncomfortable in the room so decided to go home rather than stop the second night and definaely would stay elsewhere if we return.

Pros: Rooms: beautiful and clean. In fact, the room space is split in two sections, living room with sofa, balcony and rest room + bedroom with queen bed (or two twin beds), bathroom and balcony

Cons: A little bit faraway from the seacoast.But suppose that they have shuttles in the summer season (we were at the end of September)

Pros: The room size, and accommodation

Cons: Everything was great

Pros: breakfast was very enjoyable.

Cons: my only negative comment was that we had no wardrobe in our room on arrival! but was rectified very quickly as we were given another room along the corridor.

Pros: All the ladies from reception desk are very kind and speak more then decent English. I liked Iryna in particular. Svetlana, the masseuse is just wonderful. Thank you for a great massage!

Cons: The hotel used to be once beautiful, but not anymore. The walls were dirty, one of them showing leaking problems because of a pipe from the bathroom. We stayed in room 316, if anyone from the hotel staff is interested in solving the problem. I understand that many guests can be careless about how they hit/stain the walls/furniture, but nonetheless the room looked dirty and not because of the cleaning lady. A painting team would be needed... The mattress is unusualy soft and because of that it forms a kind of a valley when you lie down, making it uncomfortable to sleep. About the breakfast all I can say is that it was a trap... Included in the price of the room but with so few that you could choose from. We had some boiled egs and a bit of cheese with tomatoes. The rest (salami, cheese, a so called butter) were the cheapest things one can buy from a supermarket. We stayed in late September so definetly off season and this was a good thing because the so called SPA is too small to accommodate all the hotel's guests when all rooms are booked.

Pros: Excellent location near the Castle and the Botanical Garden, big room, good breakfast, friendly staff.

Cons: Nice SPA, but it is open only few hours per day and it could be bigger.

Pros: Clean, new furniture, comfortable bed, the staff very friendly and helpful, the hotel was close to the entry to the Balchik botanical garden and castle. The included meals were tasty however more variety would have been appreciated. Parking was available behind the hotel, no additional cost.

Pros: The Junior Suite room was very spacious with a very confortable bed. The hotel is very clean with a lot of activities to do. The SPA is a great choice. The services were prompt and with good quality. The breakfast was very good for 3 starts of the hotel. The location is closed to Botanical Garden and Queen Maria Palace. A very pleasure staying at White Rock Castle Hotel, I truly recomand the hotel.

Cons: More sweets varieties in the breakfast.

Pros: Nice and comfi rooms. The beds we're amazing. The 2 bathrooms we're quite handy. Nice details in rooms, very qualitative stufs in terms of furniture they cleaned the rooms while we-re out. The food was tasty. Good location. Definitely recommend.

Cons: At room 314, The bathtub was quite spotted. At the spa they runned out of towels which was quite unpleasant. And that's the only flaws I found

Pros: the hotel is super, room was very clean, the owners were very helpful, the pool was very clean and quite, the owners offered us a bigger room at the same price, because we were with a little baby. I will highly recommend this hotel to everyone!!!!

Cons: nothing

Pros: The staff was trying to be helpful, they had free coffee and water and a terrace where you could enjoy the drinks and a cold beer. I enjoyed the frappes and the outdoor pool.

Cons: The staff was struggling with both English and Romanian. The room was unpleasantly dirty: there was hair all over the place, in the room, bathroom and shower, the drain was almost clogged. There was sand in the room which you could feel if you wanted to walk barefoot. When I got there there was an unpleasant smell in the room which went away after two days of keeping the windows wide open. The placement of the hotel is next to a high traffic route so there was trucks and other vehicles passing the hotel all day and night.

Pros: When we arrived the room was with not a nice view and we asked if we can change it and they were nice enough to do so without any extra cost. The staff was amazingly nice and helpful. Even washed out clothes as we did not plan enough well.

Cons: Nothing.

Pros: The atmosphere was pleasant and the rooms were clean. The cleaning service comes in everyday to clean, take the trash out and replace soap, toilet paper and other consumables. The hotel is located quite close to the beach, you will walk for like 15 minutes, great exercise btw. The food at the hotel's restaurant is mediocre, but it is cheaper than what you'd get anywhere else so this is a plus.

Cons: A couple of things need to be replaced, like the showerheads, or the flooring. Also some of the cuttlery also needs replacing due to aging.

Pros: Excelent hotel

Cons: Clean, Perfect Quality Price

Pros: thought the hotel is in a good potion in Balchik, easy to get to and it was clean serving a good breakfast

Cons: it could have been more comfortable if there had been chairs in the room instead of stools. Also lack of seating on the balcony. We use the Paris Hotel frequently while in Bulgaria but the above mentioned has always been a problem no support for your back both indoors and outdoors only provides stools.

Pros: Staff friendly & helpful. Bed comfortable.

Cons: Would prefer tea / coffee facilities in room. Even just supply kettle & cups. Cleanliness could be a bit better- cobwebs on air conditioning unit plus mould in shower tiles grout.

Pros: The swimming pool and terrace were great.

Cons: The breakfast was cold

Pros: Easy parking at the hotel, a nice swimming pool and friendly staff. Nice breakfast too.

Cons: Bathroom cleanliness could be improved, but was sufficient. Location was nearby the botanical garden but next to a busy road.

Pros: Nice property. Quite newly refurbished

Cons: Swming pool wasn’t in use against what we read

Pros: The design of the hotel and rooms, made you think of an Arabian story; the breakfast good and various The swimming pool nice; a lot of parking place The stuff very friendly Well placed next to the Queen Marie's Gardens

Cons: The tv channels all only in Bulgarian Sometimes we had to wait a lot until they did refill the plates during the breakfast They said they had spa and fitness, but the rooms at spa were off and the fitness room was very small containing only about 4-5 pieces that didn't help much for fitness

Pros: Close to Balchik Botanical garden and Balchik Palace. Breakfast was good.

Cons: Quite far from the sea. Style of hotel; definitely not 4 star hotel. Emergency exit on 3rd floor not feeling safe. Balchik as sea location was disappointing.

Pros: Excellent service , very nice manager and staff , good spa and excellent facilities - will reccommend highly

Cons: I liked everything

Pros: Good location among the trees despite being away from the sea shore. Nice pool and big balcony with mixed mountain and sea view. Confortable bed and clean room, rich breakfast buffet.

Cons: Spa facilities are not up to date, smelly sauna etc. wi fi almost inexistant in the left wing of the hotel, Tv not working. no way to get a good coffee at breakfast

Pros: Personnel very kind and helpfull! Location very nice!

Cons: Bathroom not so clean! Restaurant and soroundings not so clean!

Pros: It has exceeded our expectations. It was excellent. Great experience, great staff (really friendly and helpful) great room, great food, great view. Their Spa is nice and relaxing.

Cons: There is nothing that we didn't like, everything was perfect.

Pros: Everything was fine!

Pros: Good value for money, good location near the Balchik Palace, free parking, decent breakfast.

Cons: The bathroom was not so clean, we found hair from the previous guests and the ceiling above the shower had dampness. Also the room had dampness on the wall next to the bathroom. There is a big contrast between the expensive & retro looking furniture, the golden sanitary objects and the dampness in the bathroom and on the wall next to the bathroom. I wonder if it is so hard and expensive to have someone clean that dampness and put a fresh coat of paint on that wall. They just need to maintain the property better.

Pros: Good breakfast, balcony, very nice garden and swimming pool, room is clean

Cons: The room smelled of mold, air condition didn't work properly (if you want to change the room you should pay additional 20 Bgl)

Pros: The superior room was a good size with a nice sea view. There was good wifi in the room and good air conditioning. The fridge was very useful too. The bathroom was also a good size and clean and modern.

Cons: It is a shame they start closing down the hotel so early when it is still lovely weather. The restaurant and bar was closed and the pool was going to be closed Sept 15th. They shut half of the hotel so access to our room was all the way around the hotel. We stayed for 5 days and felt they could of changed our towels at least once and cleaned the room more. If you stay 1 night you get everything clean and new on arrival, the nightly rate is the same yet you dont get the same service if you stay longer.

Pros: Location

Cons: Very dirty and old You can pay only cash

Pros: We loved our stay at Bisser hotel, it was perfect for our trip at the black sea and Baltchik. Super breakfast, very good pool and room to stay (with a partial view over the sea), I strongly recommend this hotel for everybody who wants to come and spend a beautiful vacation at the bulgarian sea side

Cons: -

Pros: Location, great staff

Cons: Too many centipedes in the room, no AC (it was expected to be an ac in the room)

Pros: Swimming pool is great, staff is nice and transparent with prices, comfy room with shade and overall requirements for vacation. Great position from botanic garden and strong history related to the town.

Cons: Wi fi, could be better and breakfast.

Pros: Pool

Cons: Location- very far from beach. A lot of stairs to walk

Pros: Seaview was great. Building looks new (or renovated).

Cons: The shower drain was not working.

Pros: - Location, close to the Balcic seaside. - swimming pool.

Cons: Breakfast not so good. Few options to choose from the menu. My room didn't had Air Conditioner and the room closed to my room had AC. Swimming pool schedule too short. Until 5 Pm only. Check in too late.. after 3 pm.

Pros: good location! For breakfast you have some good choices!

Cons: 1. The smell on the bathroom. 2. the balcony wasn't properly 3. halls wasn't properly

Pros: The breakfest was diffrent every day, so... that's a big plus. The pool was clean and free of charge. The staff is friendly and knows diffrent languages.

Cons: The room is not that clean, but overall at that price is the best you can get. They charge 10 leva for parking... that is kinda unnecessary because they have a big parking place... You have to walk down the stairs (~10 min) to the beach, but in the night the stairs are illuminates so that's nice.

Cons: The place is absolutely horrible! From the unprofessional staff to the mold everywhere in the room and the fact that they charge an exorbitant amount for everything and anything... this place was awful. I would never consider coming back nor would I recommend this to anyone!

Pros: We stayed for 2 days in a room with a bad mattress (the springs were broken) but eventually the staff moved us to a much better room and the experience overall was great.

Pros: Clean apartment, with all the utilities, very quiet location, close to some private beaches.

Cons: Cleaning was done only once in 6 days, some of the guests had beach vouchers, but we didn’t receive even when we asked. NO WI-FI in the room, or in the location. For the beach you have to use shuttle or car.

Pros: the villas are large enough for 4 adults and 2 kids. The food menu for the all-inclusive is ok, however not worthy for a 5-star hotel.

Cons: - the hotel pool access is chargeable (not mentioned anywhere) and the check-in staff said that we might have access; - what's included and what isn't included for the villa guests is not mentioned anywhere; - the hotel managers are very aggressive and not customer-oriented; - the villas need a lot of refurbishment ( the lawn looks pretty bad, the ACs are old and malfunction); - we had as neighbors some of the hotel employees and starting 5 AM you can hear the showers non stop;

Cons: The bed is bad. You feel the spring towards your body. No storage in bathroom or for clothes

Pros: Garden

Cons: Boiler nad problem with hot water in the evening

Pros: Proprietatea are absolut toate facilitatile de care ai nevoie,spatiu mult,masina de spalat rufe,amplasament foarte bun.Ceea ce este incredibil de neplacut : plaja departe,murdara,costa 30 de leva ca sa inchiriezi un chaise longue.

Cons: But what was horrible was the atuitude of the General Manager on my last day. Because of a water dammage I requested a late departure ,almost all my clothing had a smell,terible smell and I had to wash everything before moving out. By 1 pm ,a crew of clening lady's,the day manager and on the phone shoting profanities the Manager TAREK.I told him that I am upset,that I need more time,but he was adamant that I have to get out immediatly ,and he charged my with an exra day. At least this was his intent.What an nonprofesional Manager,what is he doing in such a nice resort?

Pros: A quiet place for relaxation, nice views, stunning sunsets and sea views. Very nice staff at receptions and in the restaurant. THe food in the main restaurant was excellent.

Pros: Very helpful staff

Cons: Not meet the cleaning standard and there is cockroaches every where

Pros: Location is nice and beautiful but extremely windy.

Cons: Water flow was weak in the bathroom. There was no amenities such as soap or shower gel. No hairdryer. One of the bedroom doors was broken.

Pros: The location is perfect!

Cons: The smell from the toilet was awful.

Pros: excellent location, beautiful sea view, clean the room, friendly staff. I recommend this hotel for the weekend and for longer stays.

Pros: Excellent location, clean room and friendly owners.

Cons: Would have preferred English breakfast. Will ask for this next time.

Cons: bad breakfast, really far from the centre, sea, everything...

Pros: The price is reasonable for what they offer, so adequate for low budget holidays. Could be ok for week-end, but would not recommend it for longer stays.

Cons: It is a low budget hotel, so your expectations should be also low. My room did not have A/C, although it was mentioned in the hotel presentation. Quite far away from Balcic centre, so unless you have a car, it is not worth booking here.

Pros: nature,history,seaside

Cons: breakfast

Pros: Quiet and clean relaxing place.

Cons:

Pros:

Cons: out of town location, map on bookings.com is confusing

Pros: Clean room, nice staff, very friendly. Close to the garden of Queen Mary. Very good price for the room.

Cons: The hotel is situated on a road side, so it can be quite noisy. It is close to the garden but far from the town, so in the evening after dinner you would walk about 45 minutes to get home. Very far from the beach.

Pros: Very nice and kind hotel stuff, very friendly

Cons: No

Pros: nothing!

Cons: far away from te sea!

Pros: It is a nice budget hotel. Friendly staff.

Cons: The breakfast is basic and not so good...

Pros: The staff of the hotel was just perfect. The rooms - very clean and with a splendid view to the Black Sea.

Pros: Clean and nice. The owner was very helpful. Good coffee.

Pros: Silence and nice panorama.

Pros: The hotel offered a great view to the sea from the terrace or the balcony of the room and good breakfast + free parking. It has almost all the facilities described, perhaps the TV set needs it's own support not the night table...

Cons: The wi-fi is free but not functional all the time. The shower has no cabin or delimitation. Although the hotel is not far from the parade (sea front) it is quite far from the beach...and Queen Maria'castle with it's gardens... (aprox. 3 km) which might be good for those who like long walks on the parade :)

Pros: I like the environment, the see view, the people, the music ...

Cons: -

Pros: The room

Cons: There is no restaurant

Pros: just the view and the room

Cons: I dont like the position (very far from Balcic, about 30 minutes to walk on steps to the castel and another 20 minutes to beach or center), the breakfast was poor and very disgusting and the bathroom was stinking.

Pros: We liked the staff, very friendly and helpfull.. Nice view of the sea, especially at the 2nd level..

Cons: Not entirely finished, we wanted to eat there, but they didn't have a menu, just told us what they can get for us. Poor access from the road to the hotel. No sign with the name of the hotel. Maybe next year will be better.

Pros: green place showing the sea

Cons: the place preparing breakfast