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Listed as 4 stars hotel ,but is barelly a 3 stars hotel.Bad service ,they did not pick up the garbage from room,clean towels after 3 days of staying at request only ,very expensive parking lot ,no safe deposit box in the room.Terible place ,do not go over there,unless is for free!
Very nice central location, close to the beach; friendly and responsible reception staff
no internet connection in the room (343), everything in the room is relatively old (you can see on the pic). The iron I asked from reception was quite dirty. Luggage storage room - no bage for your luggage, you just leave it with 100 other luggages (all was very safe, but who knows for future). For the same price per room (around 85 euros) you can get super big luxury apartment in Varna infront of the beach.
Just the location was ok - close to the beach.
Breakfast was served in another hotel, was very bad. Coffee has horrible, choice small, food not fresh. Cleaning services were touching and playing with our belongings - everything was in put in some other place and big puddle from sinking toilet was not wiped out.
central hotel with ok staff and
The location is great: 5 min walk to the beach. Beautiful seaview. There was a balcony in the room and a clothes-airer. There was enough space (at least for two of us). The hotel and restaurant staff were polite and friendly. The beach was quite clean.
The toilet door was broken, it didn’t get closed. There was no kettle and tea cups. The room wasn’t cleaned properly and sometimes cleaning was too late – at 4 o‘clock e.g. The hotel doesn’t have its own restaurant and guests have to go to the nearby 3-star hotel (though if Laguna Mare is 4-star, relevant dining should be provided). Food in this 3-star hotel tasted bad (burnt pastry and paraffin tomatoes e.g.) and it didn’t change at all – all the same every day. Too much pastry, no healthy and diet meals except cereal and fruit. There was no seasonal fruit and vegetables, only supermarket ones (however Bulgaria is an agricultural country). Guests left their beach towels on chaise lounges so the first line was always taken (it should be forbidden). Only couple of staff people spoke Russian, but even in English they could hardly explain anything. Check-in was only at 3 p.m., but we had to check out already at 11 a.m. We stayed in this hotel 4 years ago and everything was much better including Albena itself.
When you stay at Laguna Mare in Albena, you'll be on the beach and 5 minutes by foot from Albena Beach. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
based on 297 reviews
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Most popular landmarks
- Balchik Palace 6.7 km