Guest reviews
Overall rating
7.8
Good
Based on 31 reviews
Cleanliness
8.6
Comfort
7.9
Pick-up/Drop-off
7.0
Value for money
7.6
Skip to main content
More
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
7
5
2
3
0
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
-
10.0
Pros: The staff at rental counter and the return lot were friendly and very helpful. The rate was unbelievably low.
review from
-
5.6
Pros: That another employee stepped in after a long wait
Cons: That the number system would have worked. It was my turn but a customer who had taken a number after me stepped in front because he said he was a long time customer. After a long overseas trip and a long wait in line this is not what I expected from Avis.
review from
-
8.8
Pros: Good car Citroën C4 Picasso, roomy and a good drive.
Cons: Picking up the car took much too long.
review from
-
8.0
Good, but got a parking ticket due to faulty p-dial in car
Cons: Denmark uses extensively parking-dials, and all cars must have one mounted - this one was faulty and cost me a p-ticket!!!
review from
-
4.0
Expensive and not serious staff
Pros: None
Cons: Waited for almost 3hours at the car rental. At some point they almost rented me a basic car for 300 euros
review from
-
6.8
One would expect more in Copenhagen
Cons: The drop off of car rentals is less than third world. Out in elements. Rain or shine.and lots of rain in Denmark. They just changed a few months ago from not so good system to incredibly stupid and consumer unfriendly. Having lived in Denmark and being married t a Dane, I am stunned by the stupidity of the current drop off, both for those returning cars and those poor souls who work there all day. Dumb. Dumb. Dumb.
review from
-
8.8
Cons: The new carrental facility at cPH airport has been moved further away from the terminals and can only be reached by the circulating airport bus which seems to be vey irregular. I almost missed my rental a Sunday evening because the bus was not coming.
review from
-
9.6
Service above and beyond
Pros: We were late getting back to return the car because we encountered an accident and lengthy backup. The Avis return agent drove us in our rental car as close to the departure terminal as he could. As a result we made our flight. The car itself was also just what we wanted. A Volkswagen Polo the returned 4.8 liters/100 kilometers for our three week vacation. Thank you Avis and Copenhagen David!!
review from
-
8.0
Pros: Fast service
Cons: NA
review from
-
9.6
Excellent car for traveling around Europe
Pros: I liked the gas mileage; the comfort from the driver's seat and the passenger seat
Cons: The overall size was somewhat of an issue. The car was advertised as a mini-van, yet was really not much bigger than a Prius or a mid-size hatchback. The advertisement also said that it would hold 7 passengers and 3-4 bags, but that was nearly impossible. Luckily we only had five passengers, otherwise our luggage would not have fit the car.
review from
-
10.0
Pros: The person at the desk who helped me in Copenhagen was simply fantastic The cars offered were exceptionally nice, modern, and frankly-- luxurious. Everything was as expected on the rental with no surprises or extra unexpected charges
Cons: Nothing
review from
-
6.8
Pros: Gas mileage, size of car, power.
Cons: Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.
review from
Other suppliers in Copenhagen scored
Where can I find Avis hire cars in Copenhagen?
Top tips for renting a car from Avis in Copenhagen
- Compact car hires from Avis in Copenhagen are around 84% cheaper than other car types, on average