Guest reviews
Overall rating
7.6
Good
Based on 2,282 reviews
Cleanliness
6.5
Comfort
6.2
Pick-up/Drop-off
5.2
Value for money
5.2
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
4
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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2.0
Cons: You are providing false prices, car was double the price that you advertised plus when we went to the airport they told us that the car is not available. Your customer had to stay another night in the city since it was late and rented a car tomorrow in another company. Extremly poor service provided by Kayak and Avis. Never again
review from
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3.2
Cons: Could not get the car we reserved and were upcharged.
review from
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8.8
Pros: Staff very helpfull and friendly
Cons: There is always something that is ont mentionned on the booking. I had to block 5000 euros on m'y card. Instead To do so, i bad To buy insurance and still block 1400 euros. I tought Avis was not like those "cheap" renter.
review from
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2.0
Pros: staff is shit,adding expensive insurance,but never told me,contract is not in English,Serbia language,cause constermers can’t understand it,it’s really shameless!
Cons: The insurance is three times price than rental price,the staff altitude is really bad!
review from
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2.0
Cheaters
Cons: They did not accept my incuriance which I make from their internet page and charge extra for everything
review from
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9.6
Ver good service
Pros: Quick service get you in the car very fast
Cons: Car could be cleaner, inside and out
review from
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7.2
Pros: Great car, convenient location, speedy return.
Cons: They insisted I get basic insurance coverage despite the fact the credit card (United Mileage Plus Explorer Card from Chase) I used to pay for the rental offers full coverage. This increased the price by another $40 for the rental duration (up from $140). The they kept quoting my the price without tax, which was misleading since what I was charged was another 20% higher than the $180 we kept discussing due to local sales tax. Last time I checked, car rental prices include all taxes and charges, as do all goods and services sold in Serbia (all prices include applicable taxes). Intentionally misleading and manipulative, resulting in a shitty experience.
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5.2
Cons: We had a car reserved and still ended up waiting around 1 1/2 hours to get the car.
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8.0
Good overall
Pros: Staff friendly and professional.
Cons: About an hour in line to sign the paperwork and pick up the car.
review from
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9.6
Extras
Pros: Staff, pickup and drop off were great. They offer roadside assistance 24/7. Their cars have less mileage on them compared to other rentals. Overall I was very happy with customer service.
Cons: So I rented from Hertz Enterprise and Avis. Avis had the best deal however what they don't tell you on the website is that their green card which allows you to take the car out of the country is almost double what the other charge €70 vs €40. There was a guy serving another customer who made a remark that if you book on North American websites price is cheaper online but then you end up paying way more for all the additions at the counter. Yeah didn't appreciate his snarky remark so much.
review from
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2.0
Ford fiesta
Pros: The car was clean, and very good gas
Cons: Insurance that I puchesed was not valid,claiming that I can’t buy insurance for the car that is there’s. I thought Avis was a franchise and that all of them was the same regardless of location. I head to call and cancel previously bought insurance and buy there’s. I don’t understand what’s the point offering insurance thru the same booking company if nobody is accepting it, very frustrating. The price was same by the way Costumer service was ok but on the low level
review from
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2.0
Cons: We couldn't pick up the car and pay with the debit card alright they charged the whole fee from my debit card and are refusing to refund now!!
review from
Other suppliers in Belgrade scored
Where can I find Avis hire cars in Belgrade?
Belgrade Airport, Avis car rentals
Address
Belgrade AirportHours
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
Phone
+381 112 097 062Top tips for renting a car from Avis in Belgrade
- Economy car hires from Avis in Belgrade are around 87% cheaper than other car types, on average