Angeles City hotels near SM City Clark

Pros: Everything locations, staffs professionalism & great customer service.

Cons: None that I can think of.

Pros: Good service staff, very helpful and friendly. Room was clean, fantastic location.

Cons: Room was a bit small

Pros: The greeting and care from the staff was it’s best feature. Bed and linens were good given the hotel level.

Cons: Its a good property given its star rating. The decor is a bit overdone, flashy over comfort.

Pros: staff were amazing, particularly Jessica at the bar

Cons: Nothing really, i'm just use to 5 star hotels

Pros: Rooms condition, staff

Cons: Construction outside, can hear the sound.

Pros: It was close to the mall which had several food choices, coffee shops, and shopping. Also, a short stroll away from the local night life.

Cons: Nothing to report

Pros: location....

Pros: location...just across the mall

Pros: Design of room Towel art by Jimmy Umbrella loan Near to mall

Cons: Some towels are old

Pros: The bedroom is very small so tight and if u have four luagage absolutely u don’t want to open it...

Pros: Beds are comfortable, good breakfast buffet selection, friendly staff

Cons: None

Pros: I have stayed at this hotel many times and enjoyed it. I would class myself as regular and I was recognised by the staff.

Cons: During my stay it was my girlfriends birthday. We had purchased a cake and invited her two sons. Having eaten our meal, obviously purchased from the hotel, we asked for some plates for the birthday cake. The waitress told us we could not eat the cake as we had not purchased from the hotel. I asked to see the manger ( Wolfgang). I could see the manager in the bar doing nothing. After around 10 minutes the manager appeared.and said we would need to pay 400 pesos for the plates. I told him as I was a regular and had spent a lot of money already there that I would pay the 400 but I will never return to the hotel. He said he understood and will go see the owner. (Really!!! The manager has to refer to the owner for this!!!) Another 10 minutes he re-appeared and said the owner wont waive the charge. OK. I paid and will never return. The whole experience was very distasteful and ruined my Girlfriends birthday celebration. I hope the owner really needed the 400 pesos!

Pros: Nothing was too much trouble for the staff, they went out of their way to help/serve you any time day or night. I would highly recommend.

Cons: Nothing great place to stay

Pros: Great value and really good food

Pros: Stayed in a standard room it had everything we needed, the staff were good especially the front desk, security and housekeeping. The pool is also good.

Cons: Occasionally the restaurant staff were not really helpful especially when my girlfriend asked for something, but it was only couple of staff members in general they were okay.

Pros: The location is very strategic. And the bed is so fluffy.

Pros: Everything

Cons: Excellent

Pros: Generally everything, excellent restaurant, good choice, different types of cuisine, large portions. Good value for money. Cost of staying at the hotel very reasonable. Discount at hotel if you pay using cash. Free shuttle to anf from local night life, runs to the early hours of the morning.

Cons: In general the hotel, could do with a bit of modernisation throughout, a face lift, looking a bit tired, But this do not effect our stay whatsoever

Pros: It was a great experience for me.

Cons: Everything

Pros: It’s close to the airport and they serve food until late in the restaurant downstairs.

Pros: Airport shuttle was free, very efficient service. The food was great, good value for your money. The bed was comfy enough and the water heater worked perfectly well. The wifi connection was perfect, no dead spots. Customer service was spot on for all touch points, friendly and efficient staff.

Cons: The location was not that convenient, they make up for it with their shuttle service but the cost for hiring the shuttle for trips within the town was outrageous -- typical hotel rates for such service. I recommend hiring a Grab car instead, we reached the same place for half the price that the hotel charged for the service. The towels need to be changed too. They're old and starting to smell their age.

Pros: I like the tile floors, the bathroom and the bed was all modern

Cons: I had a few issues during this stay, but after speaking with the vice president it was a lot better. The Vice President really cares about the happiness of his customers and tries to make their stay as comfortable as possible. Prior to speaking with the Vice President I was considering scratching this hotel off my hotel stay list, but after speaking to him at lengthen I found that he cares about the customer. In this area it is hard to find some managers or owners that actually care about their customers so form me that is a plus. I will definitely stay here again in the future and I again thank the Vice President for taking time to hear my concerns.

Pros: Great staff with good attitudes and nice personalities. Always helpful.

Pros: location is excellent

Cons: no water pressure. hot water is off and on.

Pros: A good place to stay as always

Pros: 1. Pros - nice pool and location

Cons: The worst experience of my life in terms of customer handling and service rendered and service recovery, for error created by the hotel operator. 2. Cons - Check in and Check out process were tediously long and highly disoranisged. To return the 1000peso deposit took forever. 3. Cons - I had a group booking for 10 rooms paid by myself, booked 7-11 aug 19. (7king rooms 7-11aug and 3king rooms 7-10 and 3queen rooms 10-11Aug 19. When i checked in i inquried if could get a refund for 1 king room on 9-10 Aug 19 and 3 queen room 10-11 Aug 19. I was told it was not possible as its lesser then the required 72hrs policy. I informed the front desk, my friend will check out on 09aug19 for the 01 king room, but i shall use the room until 10aug19, since its already paid for and collect keys for 3 queen rooms on 10-11Aug19. On 09 Aug 19, my friend checkout at 10am. At 2Pm , I requested for my friend room key since its been fully paid until 10 Aug 19. The front desk tells me but you friend already check out, i told them but my room is fully paid until 10 aug 19, I want to use the king room. The staff could not provide me the room as they had sold that room to other guest. At 330pm, I informed the front desk either you give me a new king room or refund my payment for 9-10aug19. The front desk staff keep repeating its not refundable. I requested to see the manager, and update me the situation. At 5pm i checked again the morning shift front desk had gone home so i had to explain the whole story again to evening front desk staff, who didnt have any clue after lengthy explaination and requesting to escalate matter to their Manager and get back to me asap it was 630pm. The next day on 10 Aug 19 at 2pm the manager finally sees me and after my explanation to him, he tells me he will need to consult his manager to decide if a refund was possible, as now he has a clearer picture. At 6pm on 10aug19, this issue was still pending on my refund status.

Pros: Friendly staffs and rooms are comfortable and clean

Cons: Will like to stay here for my next trip

Pros: 1. Pros - nice pool and location

Cons: The worst experience of my life in terms of customer handling and service rendered and service recovery, for error created by the hotel operator. 2. Cons - Check in and Check out process were tediously long and highly disoranisged. To return the 1000peso deposit took forever. 3. Cons - I had a group booking for 10 rooms paid by myself, booked 7-11 aug 19. (7king rooms 7-11aug and 3king rooms 7-10 and 3queen rooms 10-11Aug 19. When i checked in i inquried if could get a refund for 1 king room on 9-10 Aug 19 and 3 queen room 10-11 Aug 19. I was told it was not possible as its lesser then the required 72hrs policy. I informed the front desk, my friend will check out on 09aug19 for the 01 king room, but i shall use the room until 10aug19, since its already paid for and collect keys for 3 queen rooms on 10-11Aug19. On 09 Aug 19, my friend checkout at 10am. At 2Pm , I requested for my friend room key since its been fully paid until 10 Aug 19. The front desk tells me but you friend already check out, i told them but my room is fully paid until 10 aug 19, I want to use the king room. The staff could not provide me the room as they had sold that room to other guest. At 330pm, I informed the front desk either you give me a new king room or refund my payment for 9-10aug19. The front desk staff keep repeating its not refundable. I requested to see the manager, and update me the situation. At 5pm i checked again the morning shift front desk had gone home so i had to explain the whole story again to evening front desk staff, who didnt have any clue after lengthy explaination and requesting to escalate matter to their Manager and get back to me asap it was 630pm. The next day on 10 Aug 19 at 2pm the manager finally sees me and after my explanation to him, he tells me he will need to consult his manager to decide if a refund was possible, as now he has a clearer picture. At 6pm on 10aug19, this issue was still pending on my refund status.

Pros: Very near to most popular Walking street at Balibago.

Cons: None

Pros: Staff were really helpful and friendly Great position

Cons: No hot water

Pros: Nice pool and location

Cons: The worst experience of my life in terms of customer handling and service rendered and service recovery, for error created by the hotel operator. 2. Cons - Check in and Check out process were tediously long and highly disoranisged. To return the 1000peso deposit took forever. 3. Cons - I had a group booking for 10 rooms paid by myself, booked 7-11 aug 19. (7king rooms 7-11aug and 3king rooms 7-10 and 3queen rooms 10-11Aug 19. When i checked in i inquried if could get a refund for 1 king room on 9-10 Aug 19 and 3 queen room 10-11 Aug 19. I was told it was not possible as its lesser then the required 72hrs policy. I informed the front desk, my friend will check out on 09aug19 for the 01 king room, but i shall use the room until 10aug19, since its already paid for and collect keys for 3 queen rooms on 10-11Aug19. On 09 Aug 19, my friend checkout at 10am. At 2Pm , I requested for my friend room key since its been fully paid until 10 Aug 19. The front desk tells me but you friend already check out, i told them but my room is fully paid until 10 aug 19, I want to use the king room. The staff could not provide me the room as they had sold that room to other guest. At 330pm, I informed the front desk either you give me a new king room or refund my payment for 9-10aug19. The front desk staff keep repeating its not refundable. I requested to see the manager, and update me the situation. At 5pm i checked again the morning shift front desk had gone home so i had to explain the whole story again to evening front desk staff, who didnt have any clue after lengthy explaination and requesting to escalate matter to their Manager and get back to me asap it was 630pm. The next day on 10 Aug 19 at 2pm the manager finally sees me and after my explanation to him, he tells me he will need to consult his manager to decide if a refund was possible, as now he has a clearer picture. At 6pm on 10aug19, this issue was still pending on my refund status.

Pros: location are good.

Cons: should provide breakfast with the prices of rooms we stayed

Pros: gute Lage

Cons: No breakfast. Room in ages. Need to renovate. view from room into a carnage place. i broke accidentally a salt shaker. they charge me 250 Peso. in jonny's supermarkt you can buy for 40 Peso. Ridicules.

Pros: Everything except position

Cons: Was beautiful hotel,facilities great,a little bit out of town thou-but jeepney goes past front door.overall excellent

Pros: Leaving

Cons: Musty room seem and constant noise from outside room door and late night street noise.

Pros: Good staff

Cons: Room 313 should eliminate # 313 rename

Pros: Nice hotel in a good location

Cons: Bathroom are in good condition but need to take care of the Mold issues to much all over the walls.

Pros: Bed was big and liked breakfast options too.

Cons: Hallway smelled like cigarettes at some point and noise of the water pipes. it was tolerable though.

Pros: The bed very comfortable and very relaxing

Cons: None so far

Pros: Everything was to my liking

Cons: Location

Pros: Girls at the front desk were very nice and fast checking us in.

Cons: The TV stations kept going out. They need a better tv programmer to insure all the channels they advertise are working.

Pros: The beds are amazingly comfortable. Had an amazing sleep.

Cons: Wifi in the room was very poor

Pros: Nice comfortable rooms and beds

Cons: The power outage and Wi-Fi constant disconnecting

Pros: Nice location and big rooms.

Cons: Breakfast was horrible. Never had so bad breakfast at the hotel for that price. Some disgusting beef and potatoes.. sweet ham and greasy bacon. No proper bread or any breakfast food.

Cons: Rooms a bit shabby

Pros: The room was not exactly as I thought from this website and the staff was able to make adjustments to accommodate.

Cons: I really liked the car service they had before. I stayed for several nights and the car service was not available a single time and I was forced to use tricycles and jeeps. Makes the location less desirable now that the car service is lacking.

Pros: The food was good, the people were great and very friendly. The staff was the best!

Cons: The internet was slow and the bathroom did not have a walkin shower.

Pros: Location

Cons: Arrived at 11 am. Wanted to check in and asked if the room was available. They said it was, but there would be an early check in fee. OMG in all my travels as a frequent traveler never experienced that. Hot water did not work the whole first day. The balcony door was leaking and water from the rain got into the room. Breakfast was terrible. there was an egg station, but when I asked about eggs, I was told to eat the other stuff. No milk or cream for coffee, only creamer.

Pros: My partner liked the bed so much.

Cons: None that im awarw of.

Pros: The hotel looks upscale and pretty nice. Rooms were big and had nice beds with all the amenities. I extended my stay and got another room that was not as good. Shower head didn't work and room smelled but only stayed one night in room. They also had people to drive you where you wanted to go which was nice.

Cons: The carpet in all the rooms was stained and not very clean.

Pros: Big room.

Cons: Total experience below average, they’re shouldn’t be scored as 4 star hotel. staff are not approachable from front desk to all the way to dining area. Housekeeping did well, thank u. We’ve stay for 3Days and 2 nights, breakfast that serves are the same items. With Limited choices. There a cat roaming around at the dinning area is that allowed? For hygienic purposes they should do something about it, but they dont bothered about it! At 10am sharp they played loud music while we still having our coffee after our meal, is that the way u treated ur guest? Room Carpet got visible stains. There’s small cockroach In toilet! In the Room there’s no Bidet available! This is basic!! I need to wait 30 mins to connect a wifi and I need to call different departments to assist me, front desk never answer calls. There’s No sense of urgency. It’s not value for money. Quality of service zero! worthless, such a disappointment.

Pros: The pool and room is huge.

Cons: None

Pros: only the bed very wide..

Cons: most of the staff is not friendly less smile and greetings.. they didnt guide us to the room,i have to call for a dryer ang toothbrush for 2 times.. no bidet.. very lonely place?

Pros: Nice and clean

Cons: Check in- I was told to pay cash as their credit card machine was not working, I told the lady at front office that I am not carrying that much cash, she spoke with someone over the phone and produced credit card machine and it worked perfectly fine I went for breakfast at 9 am, most of the containers were empty, in the bread section, only 3 slices of bread was left with no choice, there was no one at the egg station, I had to ask 5 times before a guy appeared to make me an omelette, I had repeatedly ask for replenish fries as it was empty, no one seems to be in charge, looked like they were all trainees and working for free, utterly disgusting to leave with bad taste in hospitality

Pros: Quiet and dark - just how ai like my rooms.

Cons: The place is way past its grandeur. The hot water, promised to arrive after 10 minutes or more, never came. And I hate cold showers. The breakfast is truly something to be ashamed of.

Pros: Easy to find

Cons: Room is very small

Pros: Small rooms felt cramped

Cons: Small rooms felt cramped

Pros: Bed was very comfortable and the shower was good with good pressure and hot water. The room was also very clean. Location appeared to be very good for the airport. The Wi-Fi worked very well during my stay. Staff were very nice.

Cons: Rooms are very very small and there are not enough locations to store clothes. This isn't so much of a problem if you only stay one or two nights, but not good for longer.

Pros: I like that their location is convenient and that their security was superb.

Cons: It's not for travellers who's in a budget, I hope they add even just an electric kettle.

Pros: Location value for money and bed.

Cons: Doors hard to open. Aircon noisy sometimes.

Pros: Cleaniness, Economical, Location

Cons: Noise inside and outside of hotel. Operating the TV.

Cons: Comfortable. One of the best rain shower bath I've ever had. Good water pressure. Comfortable mattress and pillows.

Pros: Cheap rate

Cons: Renovations

Pros: Close to Clark International Airport

Pros: I don’t like anything about the hotel

Cons: The rooms is to small and no water in the room. A hotel room for almost $50 with no water in the room

Pros: Not really part of the hotel. But the sports bar right next to it had pretty good food. I'll probably go there again sometime just for the breakfast.

Cons: The room was cramped and felt old despite being recently renovated. There was a musky smell and the room was also muggy and sticky. The toilet and sink leaked so I had to use one of my two towels to be able to walk into the bathroom. The booking.com breakfast included price was about 10 times the price of what the restaurant actually charged. I thought it would have been an all you can eat Continental breakfast but it was only one small plate and a coffee. The stairs were under construction so you could only use the elevator. Only one elevator was working and would usually skip you if it stopped on another floor and someone else pushed the call button. So you had to constantly press the elevator call button while waiting.