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Distance to city centre
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The value for money is correct.
The smell of the room wasn't nice, I think it was a smoking room. The current score is 8.9, it's too high.
Location of facility
Shower room facility poor Including the toilet
I needed a hotel close to Almaty-1 for a transit night. Though I knew such layover places around train stations aren't the best, I expected more based on the reviews here. Close to Almaty-1, friendly staff and ok breakfast. Small breakfast (pictured), but it came on time (they ask what time you'd like it and bring it to your room). I doubt the staff can do much in English (I communicated only in Russian).
Overpriced for what you get. It appeared they really don't clean the rooms between guests. I found long hair all over the floor, and a needle on the carpet (glad I didn't step on it!). Other than that, various fixtures falling apart and a half-working bathroom light. I'm sure there's cheaper and nicer places around.
Rooms are clean and comfortable. Staff is really kind and helpful. The hotel is relatively close to the airport so it is ideal if you are in transit and stay in Almaty only for one or two nights.
Communication with staff is really challenging. You must speak Russian at least. English cannot be used. Nevertheless, staff helped us a lot and they solved all of raised problems.
The staff is very friendly and helpful. Room clean and comfortable.
With a stay at Kuze Hotel in Almaty, you'll be 5.5 mi (8.8 km) from MEGA Park and 6.3 mi (10.1 km) from Zenkov Cathedral. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 183 reviews
Things to know
- Impressive bathroom
- Professional service
- Train station is close
- Friendly service
Policies vary by room type and provider.
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Reviews about Kuze Hotel
Most popular landmarks
- Hippodrome 3.6 km
- 28 Panfilov Heroes Memorial Park 8.9 km
- Zenkov Cathedral 8.9 km
- Almaty Cathedral 8.9 km
- Almaty Opera House 9.9 km
- Republic Square 11.1 km
|Tamchy Issyk-Kul Intl||85.6 km|