|""Clean, staff helpful and good breakfast.""||(in 64 reviews)|
|"Supper clean and great location."||(in 58 reviews)|
|"The renovated room are fantastic!"||(in 57 reviews)|
|"Should have caught a tram."||(in 5 reviews)|
|"Convenient for all Seefeld facilities."||(in 2 reviews)|
|"I was staying in Sorell for 2 nights."||(in 1 review)|
|friendly staff||in 176 reviews|
|hot in the room||in 136 reviews|
|great location||in 133 reviews|
|good breakfast||in 130 reviews|
|great hotel||in 97 reviews|
|zurich lake||in 66 reviews|
|tram stops||in 40 reviews|
|train station||in 25 reviews|
|good bar||in 18 reviews|
|well located||in 14 reviews|
|windows open||in 10 reviews|
|seefeld||in 8 reviews|
|sorell||in 7 reviews|
|great facilities||in 6 reviews|
|streetside it was noisy||in 5 reviews|
|yoga mat||in 5 reviews|
Customer service so-so
I was upgraded to comfort room once staff discovered that they made a mistake with part of my reservation. I booked room through a third party company and the hotel lost part of my reservation. These kind of things happen and the hotel was happy to upgrade my room type to the biggest room they have. This shows that some people (not all) at this hotel care about customer service.
When I first checked in to the hotel, the young woman who checked me in was rude and short with me. I simply wanted to verify that the second part of my reservation was correct (I booked it in two parts for personal reasons). She quickly told me that I'd have to check out and check in again that day. But as it turns out they had lost that second part of my reservation and when I tried to check out and check in again, they said that the second part of my reservation did not exist. They had indeed lost that part of my reservation. Eventually they did admit it was their mistake and upgraded me to a comfort room, but because of the mistake, I was unable to make the first half of one day of my conference, which my company payed for me to attend.
A stay at Sorell Hotel Seefeld places you in the heart of Zürich, within a 15-minute walk of Bahnhofstrasse and Zürich Opera House. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zürich? This hotel has facilities measuring 269 square feet (25 square meters), including a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 874 reviews
Policies vary by room type and provider.
Sorell Hotel Seefeld is located at Seefeldstrasse 63 in Mühlebach, 1.4 km from the centre of Zurich. Opernhaus Zürich is the closest landmark to Sorell Hotel Seefeld.
Check-in time is 15:00 and check-out time is 12:00 at Sorell Hotel Seefeld.
Yes, Sorell Hotel Seefeld offers free Wi-Fi.
No, Sorell Hotel Seefeld does not offer free parking.
No, Sorell Hotel Seefeld does not offer free airport shuttle service.
Sorell Hotel Seefeld is 10.7 km from Zurich.
Yes, Sorell Hotel Seefeld is a pet-friendly hotel.
No, Sorell Hotel Seefeld does not have a pool on-site.