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Hotel Riffelalp Resort 2222m

Riffelalp Resort 2222m, Zermatt, Valais, Switzerland
+41 27 966 05 55

Cheapest
rate per night

9.5

Excellent
based on 685 reviews
Hotel Riffelalp Resort 2222m - Zermatt, Switzerland
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Compare vs KAYAK |

Provider Nightly total
Travelocity $522
Booking.com $524
Expedia $608
Travelocity
Booking.com
Expedia

Good to know

Distance to city centre 2.2 km
Location rating 9.0
Nearest airport Geneva Geneve-Cointrin
Distance to airport 129.2 km

Rooms

Check-in
Check-out

Double rooms

$522+

Photo
Bed type
Provider
Nightly base price
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$1,035 per night
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$522 per night
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$524 per night
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$608 per night

Reviews

Traveller rating

40
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Time of year

Traveller type

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  • Excellent
    Aug 2019
    8.3

    The location is absolutely amazing with the most beautiful view of the Matterhorn. Hiking trails right outside the hotel, cute train that takes you directly from and to the public train to the hotel. The rooms are very nicely furnished, especially the bathrooms with the stone showers and I loved the mix between modern and chalet style. The outside pool was very nice with different massage and whirlpool functions. The bar is very cosy with good food and drink options and they have an amazing piano player that has a great sense for the atmosphere and always knows exactly what to play. Most of the staff were amazing, friendly and fun! Overall a wonderful place to stay!

    1.The breakfast is a bit basic and could improve considering the price you pay for the night (especially fruit, bread and cheese) - maybe add something innovative?. 2. Some of the staff at breakfast/dining felt quite stressed and confused- this probably due to high season. However there was one extremely unprofessional lady at the reception (short blond hair, didn't catch the name) that was rude from the very beginning. She was the one "greeting" us when we arrived at the hotel. You could just tell right away that, for some reason, she thought we were super annoying - maybe because we were quite a big group and with two small kids. For example: As I had booked via booking.com during high season, I had to make 2 bookings for one of the couples as there was no availability to book the same room for all the 4 nights we stayed. Because of this, basically the first thing she would tell me when we wanted to check in was that "our bookings were a COMPLETE MESS, as we had booked SO MANY rooms" and that i had to "SORT IT OUT for her". I really have a hard time to understand what's so messy about me booking 2 different rooms for one couple when there is no other availability and how is this so hard to sort out for her as a receptionist at a hotel where you pay maximum prices? But most of all it was just her tone and her way how she treated us that was so snobby and unfriendly. There were several other incidents with this lady including one when she got really annoyed and basically refused to help a family that got lost at night and that we tried to help by letting them stay at the hotel bar for a while (as it was freezing outside) to catch the next train. Basically this lady had a very snobby approach and would try to make you feel like a dumb, annoying tourist that she needs to handle. Very unprofessional, especially for a 5 star resort (but really for any hotel standard).

  • Excellent
    Jul 2019
    10.0

    Stunning location, helpful staff, fantastic wellness with incredible views

  • Excellent
    Jul 2019
    10.0

    During our one week trip my entire family felt spoiled here and we couldn't have wished for a better location. The staff was nice and attentive, the property was impeccably clean and we will go back for sure.

    Everything was great

  • Excellent
    Jul 2019
    10.0

    Location, view, rooms, restaurant, food- everything was exceptional!

  • Excellent
    Jul 2019
    9.5

    Setting was spectacular. Recently refurbished to a very high standard. Staff were very kind and helpful.

    Spa treatments were average for the price.

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About

Overview

With a stay at Hotel Riffelalp Resort 2222m in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A train station pick-up service is available for a surcharge.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.5 Excellent

based on 685 reviews

9.5

Vibe

9.1

Service

6.9

Bar

5.5

Value

Things to know

  • Great view
  • Nice building
  • Professional service
  • Friendly atmosphere

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Babysitting or child care
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Spa
Hot tub
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
24-hour front desk
Sauna
Playground
Pool table
Ski-in/Ski-out
Designated smoking area
Storage available
Terrace/Patio
Lift
Hiking
Massage
Library
Business centre
Laundry facilities
Hairdryer
Safe
Linens
Towels
Golf

Photos

Hotel Riffelalp Resort 2222m - Zermatt - Building All photos (45)
Hotel Riffelalp Resort 2222m - Zermatt - Banquet hall Banquets (2)
Hotel Riffelalp Resort 2222m - Zermatt - Bar Bar (1)
Hotel Riffelalp Resort 2222m - Zermatt - Bathroom Bathroom (1)
Hotel Riffelalp Resort 2222m - Zermatt - Bedroom Bedroom (4)

Location

Most popular landmarks

  • Gornerschlucht 1.2 km
  • Matterhorn Museum 2 km
  • Sunnegga Ski Resort 2.2 km
  • Zermatt-Matterhorn Ski Resort 2.6 km
  • Zermatt Railway Station 2.6 km
  • Gornergrat 3.2 km

Zermatt travel guide

Learn about Zermatt on KAYAK

Getting Around

Milan Malpensa 86.3 km
Turin Citta Di Torino 89.3 km
Zermatt 2.6 km
Täsch 7.5 km

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