Prices are in New Zealand Dollars.

Hotel Ambiance Superior

Riedstrasse 98, 3920 Zermatt, Valais, Switzerland
+41 27 967 23 38

rate per night


based on 578 reviews
Hotel Ambiance Superior - Zermatt, Switzerland
Compare vs KAYAK |

Provider Nightly total
KAYAK $254
Orbitz $255
Priceline $255

Good to know

Distance to city centre 0.3 km
Location rating 8.1



Deluxe rooms


Bed type
Nightly base price
$523 per night

Double rooms


Bed type
Nightly base price
$254 per night
$255 per night
$255 per night

Superior rooms


Bed type
Nightly base price
$538 per night



Traveller rating


Time of year

Traveller type

Show reviews that mention

excellent and hotel in 40 reviews
great breakfast in 85 reviews
great location in 34 reviews
lamps and electrical in 2 reviews
room was very small in 78 reviews
room with view in 43 reviews
short stay in 12 reviews
shuttle service in 9 reviews
staff are nice in 60 reviews
train station in 21 reviews
view of the matterhorn in 89 reviews
walking distance in 12 reviews
zermatt in 14 reviews
  • Mediocre
    Feb 2020

    Outstanding beauty. Car free village. Great restaurants, bars and shopping.

    Due to the nature of the village, ski in/ski out is rarely available, I know this from previous visits, therefore expected a walk - Not everyone is happy walking in ski boots carrying their skis.

  • Excellent
    Feb 2020

    Really friendly and helpful staff; they helped us order taxis to the lifts and back, as well as providing us with a lunch to take with us to the airport in place of our breakfast that morning. The hot tub was great as well.

    The temperature was hard to control in the room. Every day the cleaners would leave the bathroom and bedroom windows open but the first few days we didn't realise why it was cold! The bed covers are super warm but to the point that even with the heating off, yous till overheated in bed.

  • Good
    Feb 2020

    Breakfast was excellent, something for everyone! Staff very kind and location has beautiful views of the Matterhorn

  • Okay
    Feb 2020

    I was there from 2/6-2/12What I didn’t like about the hotel was that when I checked in, they tried to give me the smallest room on the floor, even though I paid the middle package on Then to get transferred to a little bigger room, they up-charged me $75. The first room was called a “Double queen”. The room was about 150 square foot with one queen bed with two blankets folded on it to make it look like two twin beds. The one queen bed didn’t separate. While I’m the second room 104, I was bit by something on my neck. Next few days I was very itchy and could see 3 bite marks. On the second to last night I saw a tiny bug on the wall near my bed. I took and picture and started doing research. When I went to bring my findings to the owner, she had told me that the picture I took didn’t look it was from room. To me the picture looked like a bed bug, and the bite marks on my neck looked similar to bed bug bites. The owner came up to see my wall and denied the picture I took was from my room. I showed her the bites on my neck and she told me to go see a doctor. I gave the owner a chance to make it right but she wouldn’t, So now I have to speak out about my experience. I will not be booking this hotel again.

  • Good
    Feb 2020

    Good view of the Matterhorn from the room balcony, since I booked for a room with a view.

    The 4pm check-in time is unusually late. We arrived at around 2pm, and if we want to check-in then, it incurs an extra charge of CHF25, even when the room was ready, and despite the hotel was not busy. In total we only used the room for about 17 hours because had to catch the Glacier Express at 8:50am the next day. Some flexibility in this aspect for guest checking out very early would be great and much appreciated. I can understand the process and procedure of the requirement for the room to be prepared for the next guest. However on this particular day, there doesn't seem to be any strain of lots of guests moving in and out. Very quiet.

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Whether travelers are looking to enjoy the breathtaking skiing in Switzerland or just want to enjoy the views of the Matterhorn, the Hotel Ambiance Superior in Zermatt is a great choice. Offering luxury and comfort for guests of all ages, this 3.5-star hotel puts guests in the heart of Zermatt.

Featuring 30 smoke-free guestrooms, the Hotel Ambiance Superior offers romantic, modern luxury for guests. Rooms boast a number of amenities, including private balconies and flat screen televisions. Free Wi-Fi ensures guests stay connected no matter what, while private bathrooms are standard in all rooms. On-site amenities are also plentiful, including a spa tub, sauna, and convenient ski storage. Guests of all ages will love hitting the arcade and game room, while the free breakfast buffet makes the first meal of the day a no-brainer. The Glide Restaurant is a quality dining choice at the Hotel Ambiance Superior, offering market-fresh products and gourmet cuisine to patrons.

There’s a plethora of things to do in Zermatt, and the Hotel Ambiance Superior puts guests right in the heart of the action. The Sunnegga Express cable car is a mere 660 yards from the hotel, so guests can get around the city easily. Sunnegga Ski Resort is also just a 15-minute walk away, making getting there simple. The Matterhorn looms large and is just 5.3 miles away. More than 95 restaurants are less than one mile away from the hotel, offering a wide variety of dining options and cuisines.

Travelers can enjoy the snowy backdrop of Zermatt as they cozy up in the Hotel Ambiance Superior.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.9 Excellent

based on 578 reviews









Things to know

  • Friendly atmosphere
  • Clean rooms
  • Friendly service

Check in


Check out



Policies vary by room type and provider.


Free Wi-Fi
Pets allowed on request. Charges may apply.
Game room
Hot tub
No smoking
Storage available
Disabled access
Business centre
Concierge service
Laundry facilities
Cable or satellite TV

FAQs when booking at Hotel Ambiance Superior

Where is Hotel Ambiance Superior located?

Hotel Ambiance Superior is located at Riedstrasse 98, 0.3 km from the centre of Zermatt. Matterhorn Museum is the closest landmark to Hotel Ambiance Superior.

When is check-in time and check-out time at Hotel Ambiance Superior?

Check-in time is 16:00 and check-out time is 11:00 at Hotel Ambiance Superior.

Does Hotel Ambiance Superior offer free Wi-Fi?

Yes, Hotel Ambiance Superior offers free Wi-Fi.

Does Hotel Ambiance Superior offer free parking?

No, Hotel Ambiance Superior does not offer free parking.

Does Hotel Ambiance Superior offer free airport shuttle service?

No, Hotel Ambiance Superior does not offer free airport shuttle service.

How far is Hotel Ambiance Superior from the airport?

Hotel Ambiance Superior is 87.2 km from Milan Malpensa. Hotel Ambiance Superior is 89.5 km from Lugano.

Can you bring pets to Hotel Ambiance Superior?

Yes, Hotel Ambiance Superior is a pet-friendly hotel.

Does Hotel Ambiance Superior have a pool?

No, Hotel Ambiance Superior does not have a pool on-site.


Hotel Ambiance Superior - Zermatt - Building All photos (13)
Hotel Ambiance Superior - Zermatt - Bedroom Bedroom (6)
Hotel Ambiance Superior - Zermatt - Restaurant Restaurant (1)
Hotel Ambiance Superior - Zermatt - Outdoor view Outdoors (1)
Hotel Ambiance Superior - Zermatt - Room amenity Room amenity (1)


Most popular landmarks

  • Matterhorn Museum 345 m
  • Zermatt-Matterhorn Ski Resort 0.7 km
  • Zermatt Railway Station 0.7 km
  • Gornerschlucht 1.4 km
  • Sunnegga Ski Resort 1.5 km
  • Schwarzsee 4.6 km

Zermatt travel guide

Learn about Zermatt on KAYAK

Getting Around

Milan Malpensa 87.2 km
Lugano 89.5 km
Zermatt 0.7 km
Täsch 5.7 km

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