Good to know
|Distance to city centre||0.2 km|
|Nearest airport||Geneva Geneve-Cointrin|
|Distance to airport||128.4 km|
|"The hotel is beautiful,"||(in 34 reviews)|
|"The spa was excellent, quiet and very clean."||(in 14 reviews)|
|"Absolutely amazing hotel & staff!!!."||(in 30 reviews)|
Time of year
Show reviews that mention
|bells from the church||in 10 reviews|
|breakfast good||in 37 reviews|
|distracting||in 3 reviews|
|dont book||in 4 reviews|
|excellent hotel||in 63 reviews|
|good service||in 24 reviews|
|great spa||in 25 reviews|
|great view||in 15 reviews|
|horse carriage||in 3 reviews|
|location and service||in 36 reviews|
|perfect location||in 45 reviews|
|staff very helpful||in 84 reviews|
|zermatt||in 13 reviews|
Was welcomed by friendly staff and given a surprise upgrade to a very comfortable junior suite, way too much space for one person but very much welcome! Also provided complimentary wine, champagne, and soft drinks. The room had a balcony and a lovely view outside. Breakfast was excellent - I always look for vegan options and while there was no alternative to the eggs provided for everyone else, they provided avocado when asked and I was able to put together a lovely meal with fresh fruit, bread, and vegetables from the buffet. Soy milk was readily available. Everything was provided and thought of in the room, the front desk staff gave me lots of tips for things to do, and one of them dropped me off at the station with the small electric shuttle on my last day. Amazing stay and I’ll be back if I’m ever in Zermatt!
I’ve seen some complaints about the church bells and sympathize - these were quite loud for me too but I was already awake so I got used to it after a bit. Only real nitpick I have was a low water pressure in the shower, but that’s very minor.
The horse-drawn carriage ride from the train station to the hotel was a fantastic part of the stay.
Amazing location and staff!
Everything was great!
Great location and very comfortable room Nice spa facilities
Church bells at 8am
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has facilities measuring 400 square feet (37 square meters), including conference space. A train station pick-up service is provided at no charge.
based on 650 reviews
Things to know
- Great view
- Nice building
- Friendly service
- Professional service
Policies vary by room type and provider.
Reviews about Grand Hotel Zermatterhof
Most popular landmarks
- Matterhorn Museum 48 m
- Zermatt-Matterhorn Ski Resort 0.5 km
- Zermatt Railway Station 0.6 km
- Gornerschlucht 1.4 km
- Sunnegga Ski Resort 1.8 km
- Schwarzsee 4.5 km
|Milan Malpensa||87.6 km|