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|Distance to city centre||12.0 km|
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Overall pretty good, comfortable convenirnt for our purpose.
My room faced a busy street and the street noise woke me up several times (my colleague complained about the same thing and said he would look for a different hotel next time).
Near train station
Not so clean
Convenient to the company I needed to visit. Reasonably priced.
5 stars is an absolute joke for this place. Disgusting room conditions - filthy and full of flies. Rude and unhelpful staff - stood and watched as we got ripped off by a taxi outside the front door, unwilling to help with directions in the morning. Clientele the place attracts is terrible. Don't believe they pay the same insulting price.
We got a nice buffet in the hotels restaurant. The cook was really nice and brought us several snacks to try. He was great! We also met a nice man, maybe the hotel manager, who could speak English and explained the buffet to us.
1. The reason for choosing the hotel was the offer of a free shuttle from and to Wuhan train station. Unfortunately our train arrived after 3 pm and the one on the next day left before 10 am - so the hotel offer could not be used. The shuttle operation times seem really nonsense to me. 2. I had the worst check-out ever!!! When arriving in the hotel you have to leave a deposit - means, you cannot just give the room key back when checking out. The problem: the stuff was totally unqualified. 3 people were working, 3 guests were being processed in front of us and we still had to wait 35 minutes!!!! I couldn't figure out what they were doing. They were busy, for sure, but the process seems to be to difficult for them. It was more important to print, copy, stable, write something rather then checking the guest out. I really never experienced something like this before. 3. Hardly anyone speaks English in the hotel even though it is also a business hotel.
When you stay at Wuhan Tianchimel Hotel in Wuhan, you'll be 13 minutes by car from Hubei Provincial Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
based on 408 reviews
Things to know
- Friendly atmosphere
- Train station is close
Policies vary by room type and provider.
Reviews about Wuhan Tianchimel Hotel
Most popular landmarks
- Hubei Provincial Museum 6.2 km
- Donghu Lake 6.8 km
- Wuhan University 8.6 km
- Yellow Crane Tower 11.4 km
- Wuhan International Convention & Exhibition Center 11.9 km
- Zhongshan Park 11.9 km