Good to know
Distance to city centre
|"Very friendly and helpful staff."||(in 10 reviews)|
|"Super views, great breakfast, very good staff."||(in 7 reviews)|
|"The food was delicious."||(in 4 reviews)|
|"I reserved a river view, but the room location was bad."||(in 2 reviews)|
|"is not available breakfast too expensive"||(in 3 reviews)|
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Very good room as expected
The breakfast is below standard. Croissants were old, the honey was like water, the jelly and marmalades were like colored fluids, also very poor selection of fresh cut meats, no smoked salmon, and poor selection of fresh fruits
Our stay was comfortable and definitely value for money. The rooms were large, quiet and well-maintained. Heating was good and beds were firm and comfy. My sons enjoyed using the gym. During our 5-day stay, we were particularly impressed by the concierge service especially that rendered by Lee Li. He was helpful, polite and totally service-orientated. He gave us good advice on the best route to take to visit the sights and helped us give directions to the cab drivers. There was another young night conceige staff whose name we did not get who was also very polite and ready to help. Both were professional and personable. There are some eateries and fruit shops across the road to the hotel including a famous Wuhan noodle shop that served really, really good noodles. Its a must-try. Pleasant neighbourhood to stay in.
Initially the evening check-in staff could not find our booking.com reservation. Nontheless, they found us three rooms and checked us in promptly as we arrived in the early hours of the morning. The staff asked that we contact booking.com the next day for the hotel's confirmation number. The hotel's confirmation number is apparently different from the booking.com confirmation number shown on our reservation. I was rather surprised as I had not encountered this before. We were also advised to see the front office the next morning to sort out our reservation. The next morning, the staff managed to locate our reservation and said it was all in order. That was a relief although we were quite worried the night before. Overall our check-in and check-out were well handled despite no explanation being given as to how the lost booking could have happened. The hotel is located in Hanyang district and not where most of the other tourist attractions are located. Transport is relatively cheap but travelling can be quite time-consuming in heavy traffic. It is advisable to plan your route daily if you are staying in the hotel.
- Great location
- Bad service for this type of hotel. - Incomplete breakfast order. - Room not ready at check-in (3:30pm). - Great location, but dirty windows.
I traveled with my family and we had a room with nice view of the famous Yangtze river, with spectacular and varied day and night scenery. actually the restaurant on 3/F also commanded an excellent view of the river and the bridges. we only discovered it the next morning. if we'd knew it upon check-in we could have catch the lights show overnight, which was really spectacular. luckily the lights were on throughout the week as special celebration of a major international sporting competition which was being held in the city. a walk along the river bank and the citizen's park alongside is a must to do, as it was just 5 mins walk from the hotel. I had a query about the room mini bar charge which i thought i didn't consume. As it was just a small sum, i paid up upon check out and the staff told me they will investigate and deduct if it was a mistake. later i got my credit card bill and it was duly deducted. I think this is reflects the high standard of customer service at Hilton and i am very satisfied with it.
overall very nice. will be nicer if the hotel would have a few shuttle buses going to the main city on the southern bank of the river.
Set by the bund of the Yangtze River in the heart of the city, the striking Hilton Wuhan Riverside offers spacious accommodations and fantastic business and leisure facilities. The hotel is moments from shopping, dining and entertainment at the Zhongjiacun Commercial Complex, and we are only 20 minutes to Wuchang Railway Station and 40 minutes to Wuhan Tianhe International Airport. Enjoy easy connectivity throughout the city via nearby subway and rail lines, and take advantage of convenient access to Wuhan Sports Stadium and Wuhan International Expo Center. Explore the historically-rich city of Wuhan, where you will discover a wealth of cultural experiences, ancient sites and attractions like Guiyuan Temple, East Lake and Hubei Museum. All of the spacious guest rooms at this Wuhan hotel offer stunning Yangtze River views, generous work surfaces, luxurious Serenity Beds, 42-inch LCD TVs and WiFi. Choose an executive room or suite for more space and amenities, and enjoy exclusive access to the Executive Lounge, with perks including complimentary breakfast. With extensive meetings and event space, including a Grand Ballroom, this contemporary Wuhan hotel is perfect for conferences, banquets and weddings. State-of-the-art A/V equipment and a dedicated events team will ensure your function is successful. The complimentary 24-hour business center offers everything you need to stay productive. Dine in one of our inviting restaurants, and enjoy signature high teas, specialty drinks and live music in The River Lounge. Indulge in a luxury spa treatment, energize in the 24-hour fitness center or swim in the indoor pool.
based on 4,705 reviews
Things to know
- Friendly atmosphere
- Nice building
- Luxurious Hotel
- Great view
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Most popular landmarks
- Guqin Tai 1.9 km
- Tortoise Mountain TV Tower 1.9 km
- Wuhan Zoo 2.3 km
- Yellow Crane Tower 2.8 km
- Hankou Commericial and Financial Area 4.2 km
- Wuhan International Convention & Exhibition Center 4.5 km