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Car rental companies that offer shuttle or pick-up services from Wichita Falls Regional airport to off-airport locations include Avis, Budget, and Hertz.
3 locations in Wichita Falls Regional Airport
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Reviews
3.6 Poor
Jan 2020
Pros:
The employees at the counter were helpful but Avis customer service was full of misinformation and led me astray.Cons:
The cleanliness of the original vehicle was awe full. The car smelled like a childcare trash can. Literally smelled like one hundred dirty diapers were in the backseat.10.0 Wonderful
Oct 2019
Pros:
Pick-up and drop-off was super easy. Staff was efficient. Was unexpectedly given an awesome 2018 Ford Mustang. Super fun!3.6 Poor
Jul 2019
Pros:
Not much.Cons:
My car was advertised as a premium/full size car. Staff states she had no cars but midsize. That’s it. The car was not clean. Crumbs and cookie wrappers found during the drive. Fuel charge ($8) tacked on at the end for .8 gallons due to ‘satellite’ reading of gas tank?!?? Staff removed after I asked10.0 Wonderful
Jun 2019
Pros:
Friendly staff, easy pick up and drop off. Couldn’t ask for a better experienceCons:
Great customer service !2.0 Poor
Apr 2018
Pros:
NothjnfCons:
Everything, nothing went through other than the payment. When I showed up, they couldn’t give me a car because it showed that there wasn’t a payment. When I tried to call couldn’t get anyone6.8 Okay
Apr 2018
Pros:
Everything was fairly easy, staff was nice, the facility was clean and somewhat welcoming.Cons:
They didn’t have my reserved car available so I was given a sports car which was awesome. When they received a car, I had to go trade it. It was an unnecessary hassle. The new car smelled extremely bad when I picked it. It got somewhat better after leaving the windows down for some time though.One location in Wichita Falls Regional Airport
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Reviews
2.0 Poor
Oct 2020
Pros:
Nothing at all.Cons:
I booked a rental car. They didn't have it. They didn't have anything. They made excuses over two days and kept saying they were looking for something. Claimed they were ordering a truckload of vehicles but that they had no idea when they would arrive. I finally had to book a flight. They didn't even apologize or give me a discount if they would have found me another vehicle which would have been too small for what I needed anyways.10.0 Wonderful
May 2019
Pros:
Staff was nice and helpful at pickup and dropoff.Cons:
The signage to find the Hertz counter in Texas.5.2 Fair
Jan 2017
Pros:
The car was ready and fully gased.Cons:
Upon picking up my rental, the cost tripled from what I was quoted online. The agent informed me of special fees based on locations. I had to call the customer service line and make a complaint before the agent was able to return my costs to the original quoted amount. Last car rental I will make through Kayak or Hertz.3.2 Poor
Dec 2016
Pros:
The guy was very helpful .2.0 Poor
Feb 2023
8.0 Very Good
Aug 2022
3 locations in Wichita Falls Regional Airport
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Reviews
2.0 Poor
May 2021
Cons:
To actually get a car, the renting service did not had a car for me although I booked one.4.0 Mediocre
Mar 2021
Cons:
Have vehicle type2.0 Poor
Jan 2019
Cons:
They over charge me on gas when I drop off the car.10.0 Wonderful
May 2018
Pros:
everything was excellent2.0 Poor
Nov 2017
Pros:
Nothing is likeable about Budget.Cons:
Wouldn't know. Switched to Enterprise because Budget screwed up and tried to overcharge my original quote.2.0 Poor
Sep 2017
Pros:
Nothing.Cons:
I booked a rental weeks in advanced but when I got to my destination I was turned down for the rental because my debit card did not pass a credit check. It was the same credit card that I used to make the reservation, so why didn't they process a credit check at that time. Instead I was stuck at an airport with no rental. Fortunately there was an Enterprise car rental booth and they honored my reservation cost and had a vehicle ready for me to go.One location in Wichita Falls Regional Airport
2 locations in Wichita Falls Regional Airport
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Reviews
5.2 Fair
Apr 2017
Cons:
I paid for drop off at 4am, but the drop off location did not open until 7:30am and had no key drop off box - and my flight left at 5am that morning. I was VERY inconvenienced in getting my car dropped off, negatively affected my business travel.4.0 Mediocre
Oct 2016
Pros:
NothingCons:
They made us wait for more than an hour.Most popular car type | Economy |
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