Vitória hotels

Pros: great location, magnificent view!

Cons: old fashioned building need an upgrade

Pros: The property was in the beautiful spot on the city...beach and sun ☀️ was perfect

Cons: The air conditioning was broken and nobody fixed... very bad..

Pros: Excellent view, comfortable room

Cons: Very poor wifi in rooms and celular reception. For a culinary school, meals were not well prepared and took a very long time to arrive.

Pros: Comfortable room, breakfast was good and great views from the terrace.

Cons: Restaurant bar was closed for renovation, could hear the work being done while next to the pool.

Pros: The view from my room.

Cons: One staff at the dinner table.

Pros: Great location and views. Swimming pool, sauna and restaurant all good.

Cons: Sauna is in the basement so not really feasible to visit from the swimming pool.

Pros: Breakfast each day was very good with many things to choose from. The hotel has a really great view of the ocean and Vitória. We enjoyed the private path to the beach. We did not see this in any of the pictures, but the hotel should definitely use it to advertise. The area of our hotel was a bit secluded, which was nice to be away from city noise. Our room had a side view, so we did not have a frontal view of the ocean (this was deceptive from our booking experience), although we could see the ocean through the trees from the far right side. Our double bed was comfortable.

Cons: When we checked in, we were given a room that we did not reserve (no view, no balcony, and two twin beds). If I had not called the reception desk to say we were given the wrong room, the mistake would have gone overlooked and I would have been overcharged for a room I didn't reserve. Upon my call, we were given the correct room. Waiting for our room to be cleaned was like waiting for Christmas--it took forever. We left and entered our room a few times before it was finally cleaned in the late afternoon. Although it's a nice location to be away from city noise, it makes it harder to go places. There are no restaurants or shops within walking distance. We took Uber everytime we went somewhere. It's a 5 to 10 minute downhill walk to three different public beaches (that means a tiring uphill walk back to the hotel...a free shuttle to the beach would be nice!), but we found several pieces of trash in the water at each one. Every local told us later that the best beaches are in Vila Venha. I think the hotel should offer some kind of sitting area where the view of the ocean is. It's just a big empty space. It's a wonderful space that isn't being used for anything. It would be a great space for breakfast.

Pros: the food is very good

Cons: The maintenance of the rooms could be better. Part of the balcony railing fell down. The closet doors had a very bad noise when opened or closed, The bathroom door maid a very loud noise. We found bugs in the bed when we checked in.

Pros: Room view

Cons: Old carpet in the aisle

Pros: The view and location is brilliant. Everyone of the staff speak English. Very good service, extended our stay without booking, and was immediately accomodated.

Cons: Breakfast selection for foreigners. We do not eat as much sugary cakes and deserts for breakfast.

Pros: As you can expect from Sheraton, the hotel and its facilities were rather good. The location was excellent, with beach/ocean view, nice restaurants at walking distance,. The room was spacious and the same holds for the bathroom with walk-in shower (which, frankly, I prefer over a bathtub). The breakfast was good, with omelettes and tapioca pancakes made to order. The hotel has a large parking under the hotel, such that your car is safe, also at night. On the top floor ("cobertura"), the hotel has an indoor fitness room and an outdoor swimming pool, both with a fantastic view over the beach and ocean. In general, the staff was friendly and helpful.

Cons: I am a member of the Marriott/Sheraton loyalty program. However, the lady at our check-in kept on confusing me with me eldest son. We of course have the same family name, but his first name is really different from mine, but even when she was checking our passports, she kept addressing me with the first name of my son. The result was that he received all amenities in his room that were actually meant for me. The bed rooms do not have a coffee/tea maker. As compensation, guests are supppoded to get every day a voucher per guest, which can be exchanged for a coffee or tea in the hotel bar. That seems a good solution.. Unfortunately, the housekeeping staff, who are supposed to leave the new vouchers in the bedroom, think that they shoul provide one such a voucher per guest per stay. But the front desk and the hotel bar claim that the voucher needs to be delivered to the hotel bar, and housekeeping should provide a new voucher every day. Both systems would work for me, but the fact that housekeeping insists on one system while front desk and hotel bar claim another system does NOT work. We had the front desk contact first "housekeeping" and later "governance", but we did not get the system to work well. Fortunately, we did get our cup of tea every night, thanks to Cezar from the Front Desk, who got a bit frustrated over the whole thing, but nevertheless delivered every night another pair of tea vouchers to us.

Cons: Very basic breakfast for a 5 star hotel, the decor is very dated i.e straight from the 80s but not in a cool retro way.

Cons: The food was terrible! It's not acceptable!

Cons: The food was terrible for Sheraton hotel... Really disappointed!

Pros: Great value for money - good location (1 block from the beach). Safe neighbourhood. Very comfortable bed

Cons: Toilet had issues with flushing. My bed sheets were dirty the 2nd night, but I called and this was fixed straight away.

Pros: Location close to a very nice beach. Breakfast is really good with variety of fruits and delicious tapioca. Nice hotel for a weekend stay if you like family cities.

Cons: bed linens and towels need change.

Pros: Most of the staff spoke English and were very helpful and nice, restaurant had (mostly) really good food, short cab ride to many nice/ fun places. Would stay again.

Cons: The cheeseburgers, wanted a little taste of home one night and that wasn't it.

Pros: All is good !!! Bed is very comfortable . Staff is really nice

Pros: - Nicely Decorated. - Clean. - Silent. - Beautiful Location. - Good Restaurant. - Polite and Well mannered staff - Good bed - Excellent view. - Big apartment. - Easy access to malls, beach and others - Good Breakfast. - Really nice soap and shampoo.

Cons: -The bathtub is really small, but if you height is 1.50 m and you are a slim person you are going to fit fine. I just do not recommend for honeymoons. - The elevators are slow. And I would like to give a a sugestion: The kit bathroom could have mouthwash, dental floss, toothbrush and toothpaste. - For the rooms with bathtub it could offer a bath bomb and a bathrobe.

Pros: Location and breakfast

Cons: Mediocre services, dirty towels and sheets in the room... No written information about how to connect on WiFi nor the reception number.. looks like the staff doesn't want to be disturbed themselves. First time I stayed in a Golden Tulip hotel and it was disappointing... Hope they can improve it.

Pros: The location was good.

Cons: I didn’t like the staff. They were quite rude and unfriendly. The property didn’t have internet for 2 days I was staying for 3 days. The cleaner didn’t cleaned my room for the entire day. When I back from my meeting I didn’t have anything to use in the bathroom. The restaurant is not good at all. When I arrived was 11:30pm I asked them for food the only thing they could serve was hamburger. Obviously I was hungry and I needed to eat something, the hamburger was so horrible I ate only the salad but that gave me a bad stomach in the following day. The security are rude and unfriendly! The staff work in the breakfast for 3 days they never cleaned my table! The swimming pool when I had the time to go there. They were cleaning at 3 o’clock in the afternoon. Was full of cables inside. When I left the place no one asked me if I had a good time or any problem! I just thinking for a place was supposed to be one of the best in Vitoria I have to I won’t stay again! In the top of this are others small problems that really made me angry but I can’t remember!!!

Pros: All

Cons: There is no pharmacy around but a mini market but only open at 8am

Pros: Everything but the swimming pool. Breakfast, courtesy of the staff and the silence were the best. Looked like I was alone in the hotel so silent the room was. Also the price to park there was incredible. Only 10 reais? If compared to other hotels it's like a miracle.

Cons: The swimming pool looks way bigger in the pictures because of the angle. In the reality is a small swimming pool, and this was disappointing.

Pros: Clean modern hotel with nice and helpfull staff. If options for paying with credit card are improved (see my note on what to improve) I will definitely be back

Cons: The payment via credit card was limited as the credit card machine (rede) didn´t accept my foreign (VISA) credit card. Other machine brands (Cielo or PagSeguro) accept my credit card. Just the one offered by the hotel, didn't.... I would suggest the hotel to make sure that their paying methods accept all credit cards.

Pros: Amazing breakfast. Comfortable bed and great location.

Pros: Location is good! Breakfast is great! The service is nice! All good!

Cons: We can't use the free shuttle bus. It wasn't shuttle bus at that time.

Pros: Breakfast

Cons: Internet connection. Terrible.

Pros: Really close at the airport, clean, good staff

Cons: No shuttle from the airport on Sunday

Pros: Friendly Staff and clean Hotel. Ideal place for catching a flight from Vitoria Brasil. The airport shuttle service is greatly appreciated. A lovely comfy room with all amenities catered for. Will stay here again for sure.

Pros: The hotel is new and located very close to the airport. Even though we arrived at around midnight, the Concierge was very friendly and helped us fastly. If you are around Vitória and looking for a good hotel, this is a recommendation from my side.

Cons: Breakfast tables were cluttered with dirty plates from previous users. The staff were not clearing it up.

Pros: the whole package

Cons: -

Pros: Location and view of the mountains

Pros: Price and location

Cons: Everything was good

Pros: Good breakfast, good room size, very good shower, quiet location with a few good restaurant options close by. Staff is really helpful and always friendly.

Pros: Spacious rooms Well positioned

Cons: No hot water in the first night The windows really close to the nearby building

Pros: Clean. Good A/C in room. Lovely bed. Evening meal and breakfast both good. Pleasant staff. Close to airport.

Cons: Very slow WiFi. Struggled to Wahtsap/Skype A/C in restaurant poor.

Pros: 24h restaurant, entrance facing the sea (but room hasn't).

Pros: Close to the beach & staff were nice

Pros: Location

Cons: When I book it wasn’t informed about breakfast Which wasn’t included. They were going to charge me extra for the meal. WiFi is bad

Pros: The staff is very friendly (but not always the cook who sometimes refused to prepare an omelette for us), Location is fantastic.

Cons: Internet really terrible took 10 minutes to download a 128 MB file. Other than WiFi, it feels like 19,200 baud analog modem!!! The only chair in the room was extremely uncomfortable.

Cons: No one spoke a word of English . The room was smelly and there was a noise from some machine motors ? whole night not sleep from the noise. No blankets in the room.

Pros: Location, definitely. And the big bed!

Cons: Low signal of wifi in the room.

Pros: A very nice hotel on a very good location. Gentle staff, very comfortable room and also comfy beds!

Pros: Location is great.

Pros: location was nice,staff were nice,room was clean

Cons: Nothing like the promo picture. This is a sun and sand crowd hotel: beds were very small and not that great. I was looking forward to doing some work in the room -- not really amenable. WIFI was not that great. Good value for the money if you are after the sun and don't care for toomuch comfort

Pros: Very nice staff and good cleaning , Thank you very much roselly you ar good person A******

Pros: location

Cons: restaurant clean room comfort

Pros: Near the beach

Cons: Nothing really

Pros: Staff, view to the beach, cleanliness and early breakfast.

Cons: Noise from air conditioning units outside.

Pros: Breakfast was good. When the rooms are reformed they look fantastic on the display by the elevators.

Cons: Nothing

Pros: Evething

Cons: Nothing

Pros: Large and comfortable rooms, good location close to restaurants and bars. Decent breakfast.

Cons: Room seemed a bit dated, though it seems that refurbishment is in progress.

Pros: Perfect for a business trip. It is located in the praia do canto area which is well connected to bars, restaurants and many commercial activities. Spacious room. The manager of the hotel was kind and collaborative when we asked for a refund to change hotel.

Cons: Too close to the main road, and for this reason it is not a quiet place. We were there during renovation process and workers began working before 8am. Not very well clean, there was a dead bug in the bed at check-in and hair in the bathroom. Breakfast was not rich.

Pros: Breakfast is reasonable.

Cons: The smell and the design - old fashion. If you have asma problem, stay away, the room - corredor is so smelling

Pros: Modem and clean

Pros: Great location and friendly people working there

Cons: The food we had using room service was not good. Very cold like it had just came from the fridge.

Pros: Breakfast and location

Cons: Some floors were Under construction and made noisy

Pros: Location is excellent as is the bar, delicious cocktails. Nice lobby and really friendly staff! Excellent value for money. The nearby beaches of Praia do Canto and Ilha do Frade até really lovely.

Cons: The windows were very dirty. Old, stained carpets though they are having a refurb soon. No gluten-free options for breakfast.

Cons: Booking.com shows a Family room as a 4 adults room. I booked it for a 2 adults and 2 children one 6 years old and one 10months old. Once in the hotel was informed that there is not such a room , that Booking.com always do that. And that the booking.com has a overpriced rates. If I was to go direct to the hotel I would pay half of what I played. To make matters worse I had a3 days stay that was cut short to one, the hotel is under renovation and during the day is impossible to stay in the room because of construction noise.

Pros: The place is very cozy and clean. There are several outdoor spaces including a large terrace and a big library room where you can chill or work during the day time. The internet was working very well and let me work comfortably on my projects. The staff is amazing and very helpful.

Pros: The staff were all really friendly, the house was beautiful with many places to relax. The living room was great, and the balcony was a nice place to eat breakfast. The bathrooms were spacious and always kept clean and the showers were good. WiFi was also relatively good

Cons: Unfortunately, the mattress was the worst I'd slept on in 6 months travelling around South America. So, so thin, and you could feel every single slat in the bottom of the bed. Breakfast was ok, but something other than butter (jam, marmalade) to go with the bread would have been great.

Pros: Really great location, and the interior design is very beautiful plus cozy home-like atmosphere.

Cons: 1. Not allow to bring the non-guest to the upstairs (guest living area), only allow to letting them stay in the living room downstair. 2. After the check out, you are not allow to use kitchen anymore (need paying extra money), they only allow you to stay in the living room downstair basically. 3. When you both check in and out, you need to install and take off the bed sheet youself.

Pros: Staff was very friendly. Clean bathroom

Cons: Breakfast

Pros: Really lovely people, we arrived so early in the morning and they managed it that we can check in earlier!! Nice location, the rooms are easy and clean, with lockers. Good kitchen, yummy breakfast. You don't feel like your are in a hostel, it feels like to be in a big family. They have a comfortable living room and terrace ♡

Pros: The staff is amazing, the hostel is super cute and has amazing art all around. It’s really nice and close to a lot of old churches and the Palace which is beautiful. Jackie at the front desk was so sweet and knowledgeable about the city & how to get around. Thanks again!!

Cons: A little hot at night and a lot of mosquitos, felt a tiny bit sketchy walking at night

Pros: People, Staff, Location

Pros: This hostel is in a beautiful old building with a nice courtyard, lounge, balcony and spacious bathrooms. The staff is lovely. The beds are comfortable. Short uber ride from the bus terminal, 30 min. uber ride to the airport.

Cons: There is not much choice of places to eat around. There is one place next door with pizza and menu of the day. You can also organise delivery service.

Pros: Is the most beautiful clean spacious hostel I have been! The staff is very very friendly and helpful! Thank you very much guys! ✌

Cons: Breakfast could have some cheese and ham or jam! But the fruits are very good though

Pros: Clean, Confortable, kitchen full equipment, God comum areas.

Cons: Some person of the staff wasn't polity and friendly.

Pros: As always great staff, location and most importantly awesome price.

Cons: Nothing

Pros: The employees at the restaurant were very nice and always smiling. One gentleman that was cleaning my floor was also very polite

Cons: The cleaning lady on my floor would stay talking on her walk talking at 8am complaining about her job out loud. She did a very poor job and for the last 3 days of my stay there was no floor cleaning, I could see the dirty all over. The hotel bathroom has a shower that is very small and kind of claustrophobic. The hotel does not have a quiet corridor and the doors are noise - the guests can wake up with people opening and closing doors or taking at the corridor

Pros: Price and location

Cons: The AC didn't work well.

Pros: Location

Cons: Air Conditioning was not working properly

Pros: Staff were good

Cons: Bed was not very comfortable . the metres were broken .

Pros: Location, price and Staff. Breakfast was really good also.

Pros: Breakfast was fabulous

Cons: Bedroom door very basic Towels old and hard

Pros: They send you a receipt. I think this was the only good thing I saw relates to my stay.

Cons: First of all, the air conditioning was not working properly and was noisy. The room was old and I saw many hair amounts that were not mine around. My pillow cover was with some black marks and the sofa was old and dirty. I stayed in a floor where they were making some rebuilts all day long, so I could not rest from early in the morning til the end of the day.

Pros: The location and the swimming pool

Cons: The room was old, the bathroom was very small and the shower is terrible

Pros: Location

Cons: No bedside lights to read. No kettle. No furniture on the terrace. Pool always out of order. Couldn't find the gym.

Pros: Staff was courteous and helpful Had to change the room as the first room , washroom door was not closing , rest was excellent Maybe I will use the hotel again for my next visit on June 26 for three night That time I will need two double rooms Thanks

Pros: Close to the beach, not far way from the airport, big room, breakfast is nice, but for a few days as it is always the same food.

Cons: I booked a superior double room and I was expecting a king bed or at least a queen bed, the room had a normal double bed quiet small for something called superior, a bit disappointed.

Pros: The breakfast, the staff and cleaning

Cons: The pillows

Pros: Good breakfast Nice lobby

Cons: Check in process could be faster

Pros: Staf and attention

Cons: toilet bowl with problems

Pros: Location and value

Pros: Cozy bed, nice view

Cons: The room we were in had shower inside of beedroom, just separated by glass doors, so if you are two friends or colegues who share a room its not apropriate.

Pros: Bristol Easy Vitoria surpassed my expectations. I've never been so welcome. The staff are very professional and concerned about your comfort. The room is perfect for a couple. All rooms offer refrigerator, hair dryer, air conditioning and you do not pay to park ... Simply “The best cost / benefit for your money.” I need to say that the breakfast is very good, the price is very good and the food is fantasti! The place has a beautiful panoramic view to the sea channel...

Pros: Good overall experience

Cons: The lack of kitchen staff. The menu and the way the food are cooked... club sanduich is not a club sanduich... very poor and expensive.

Pros: Efficient check in. Nice roooms.

Cons: Nothing

Pros: The location is great. The breakfast is generous and delicious.

Cons: The facilities were very shabby. The room needed a paint job badly. The sofa bed was decrepit and broken. Perhaps it was a great hotel at one time, but it needs an intense renovation now.

Cons: It was great only thing u dont get the wifi in the jim but for the rest its q great place to be relaxed

Pros: Location

Cons: Nothing

Pros: Location

Cons: Away from restaurants

Pros: Location, views

Cons: No issues

Pros: Good location, no thrills beachside hotel

Cons: Swimming pool was closed on Monday

Pros: Good location, sea views, helpful staff

Cons: No issues with hotel

Pros: Options of activity, playground, pool, games, food, sports area and children’s were all excellent. The beach front location was great. Lots of activity in the general area and everything nearby.

Cons: Not enough microwaves. I requested and they were all occupied by others and I needed it for my baby’s bottle. The beach water was surprisingly dirty and stenchy

Pros: Good location, sea views

Cons: No issues

Pros: Location/Localizacao Staff/Staff excelente

Cons: Very slow internet/Internet muito lenta Terrible bed/cama terrivel

Pros: Pretty good breakfast and the restaurant serves lunch and diner as well.

Cons: The bathroom is very small.

Cons: The sheets were dirty.

Pros: The location.

Cons: NTR

Pros: location, parking

Cons: Very old hotel; dirty bedroom floor;staff put us in a very noisy bedroom and close to a very busy avenue, even thought we had requested for the most silent bedroom available (the hotel had very few guests). Besides, there was a bar with music right in front of the bedroom, so the hotel put us in totally different bedroom than we had asked. Worst property we’ve stayed in a very long time. It was a complete nightmare. We felt robbed of our money staying in a so low standard hotel. We will never be back and hope the hotel changes, otherwise closes its doors.

Pros: I like that it’s close to everything

Cons: I was a little bit frustrating because it doesn’t have breakfast included anymore. The beaches around was very dark sand and water. Everything is near to the hotel but too expensive!

Pros: Nice hotel with easy access to the beach and a good supermarket. Large comfortable space with couch, writing desk, and room for luggage.

Cons: No problem except for tiny ants in the kitchen.

Pros: Location

Pros: Clean rooms, hot strong shower, strong aircon.

Pros: Service, tydiness, food and staff were all perfect. The price and location are also really good.

Cons: I can't possibly make any complaints. If I had to nitpick, I'd say the TV could use some Netflix.

Pros: Convenient location close to shopping supermarket, hospital, and restaurants. Clean rooms, great WiFi and excellent customer service.

Cons: N/A

Pros: The cost benefit

Cons: Breakfast

Pros: Breakfast, price, strategic location, parking

Cons: Sorrounding area. bathroom smell

Pros: Very close to major Vitoria activities

Cons: There is no restaurants nearby and the neighborhood was not so friendly

Cons: Restaurant was very bad and food was terrible 1st day and the second it was only a little better. Breakfast not worth it at this hotel................................

Cons: The layout of the doors in the bathroom could be more pratical

Pros: Breakfast is simple but eatable

Cons: Restaurant could b better

Pros: The hotel was clean, staff was friendly and helpful. The location was so close to the water. Getting around Vitoria was easy from this location

Cons: I thought breakfast was included, it was not. Great tasting food, I wish my room rate included breakfast.

Pros: The location was good and the room had sea view.

Cons: Arrived very late and needed to call reception. Called for 30min before I could get a response. Asked for a late check out and was declined the request with no hesitation. Poor customer service

Pros: location in front of the beach and price affordable

Cons: staff can be a lot more friendlier

Pros: Very good location and excellent breakfast.

Pros: Staff was amazing!

Cons: Mosquito hahahah

Pros: The place was clean and reasonably comfortable

Cons: Ladies who travel alone, be careful! The hostel receptionist was always drunk, too sexually agressive and constantly trying to make physical contact. I found out later from a local friend that other foreign girls who were staying in this hostel also had similar experiences with this guy.

Pros: Really nice stuff speaking English, price was very good and safe neighborhood

Cons: Breakfast was very poor

Pros: The location is great. Close of everything. Beaches, nice restaurants, shopping. Also the hotel has a great breakfast.

Cons: Lunch and dinner should have better opções.

Pros: The hotel had a parking which was a nice bonus!

Cons: The check in process was incredibly lenghty, spent about 45minutes at the front desk to get 8 people checked in. The 2 receptionists seemed a bit chaotic.

Cons: Noise. It is a noisy street and the windows don't shut out the noise properly.

Pros: Close to shops and other amenities, handy for the restaurants and bars at praia de canto.

Pros: i did see the New Testament in English from Gideoes International. It is a fault

Cons: New Testament in the room. .

Pros: Great location with easy airport access

Cons: Old bedroom and bathroom. Air conditioning not working well. Old bed sheets and towels.

Cons: The first room wad very poor No safebox-ventilation was broken- no drinking classes Next day I got better room

Pros: Location was close to the nightlife.

Cons: Breakfast wasn’t included.

Pros: The location is the best of the property!

Pros: We’re the hotel is —- very handy to see the sites as they are in walking distance, but then that’s why we booked it

Pros: The staff are attentive.

Cons: Bath towels very thin and old.

Pros: Ckeanliness

Cons: Breakfast Always the same

Cons: Air con in room rather dated and noisy.

Pros: One day in the past it was a good hotel

Cons: I kindly asked for a late check out because I needed one hour more for a shower after lunch. I received square no, over and over again.

Pros: Location

Cons: Access to the garage,”. Few options of restaurants around and dining option at the Hotel.

Pros: The staff is highly kind and helpful.

Cons: All was good.

Pros: Nice pool and room. Great staff

Cons: Breakfast wasnt great

Pros: Location, shower

Cons: small bathroom

Pros: Room size was great. Good breakfast too.

Cons: Bed was not comfortable at all. Also just one sheet; no spread or cover whatsoever.

Pros: Location, pool, breakfast and Weather( of course now down to hotel?).

Pros: The kitchen and the air conditioning

Pros: The location amazing and great i love it

Cons: was not expected! not that really clean when i checked in , also the Air Condition made in 70's beside that you will the remote control.

Pros: Location was great.

Cons: Room furniture could be better.

Pros: Cheap and in a nice area close to the beach.

Cons: Air condition didn’t work properly and was situated on top of the bed making it impossible to sleep because of the noise. Area was not clean and there was even cigarette inside the living room cupboard. Tv didn’t work and neither did the safe in the bedroom.

Cons: The room was noisy. The windows couldn't block the street noise.

Pros: - Room size - Kitchen available

Cons: - The freedge was empty: no drinking water available in the room - AC was noisy

Pros: The location was great. On the weekend, there is even a night market across the street. It's a must visit for dinner and dessert. The lobby is updated and is comfortable to relax in when they choose to turn on the a/c.

Cons: The rooms were filthy. There is a tiny a/c in the bedroom that isn't big enough to accommodate that space, never mind the rest of the suite. The bathroom walls needed scrubbing as did the baseboards. There was no hot water, not even warm water. The rains outside had better water pressure than the shower. If you get a kitchenette, bring all your own cooking supplies, even matches to light the stove. Breakfast is a nightmare. The breads are very stale and rock hard. The fruit juice is watered down and undrinkable. At least there were bananas most days and hot water for tea. I also want to add that they advertised to have English speaking staff. Not one person spoke english. I don't have a problem with that except that they misadvertised it.