|"Staff were very helpful."||(in 9 reviews)|
|"The shower was great as well!"||(in 1 review)|
|"Quiet and a great location."||(in 7 reviews)|
|"Com had this hotel listed as pet friendly."||(in 8 reviews)|
|"Shower water discharge was partially blocked."||(in 2 reviews)|
|"Just ok check-in and check-out process."||(in 1 review)|
Great location, parking a hassle
Location, walking distance to old town. Room was also very comfortable and good size.
The fa,ily room was $158US a night. Parking was additional $15 euros and a hassle. Every time we came back and had to park I had to leave the car in front of the hotel, walk over to the reception and wait for the receptionist to be done with whatever she was doing to acknowledge me and open the garage for me. I then had to,switch elevators to get to my room, which was impossible to do during check out, because the maids were using it.
The bedroom was a bit cold. There is no heater to put on, only cold air and it is ridiculous since it is located in Vitoria, a cold area.
Large room, large comfortable bed, really excellent breakfast.
It took reception 3 tries to find a room that had been made up.
The bathroom door in AC hotels has a gap between the edge of the door and the wall. This enables fellow guests to see you when tending to your ablutions.
comfort bathroom, hotel position
Dull hotel rooms, very noisy as no carpets on floor can hear other guests TVs and using bathrooms as no soundproofing. No bar, restaurant as such,( order a drink it comes from the kitchen and red wine chilled!) This is certainly not a good hotel. I stayed in the Silken last year and only chose this one as it was nearer to my friends, big mistake. The rooms were clean.
It was a decent room with decent services, nothing special, a basic 3 stars
Position was not very centric and staff not very kind/ helpful, basic services
Nice design, good size room with new furniture, modern and clean bathroom, not too far from the city center, location with a lot of parking space at the buildings surrounding the hotel.
The A/C was a little laud, some elements were not replaced during the recent restoration e.g. wooden baseboards, but in general this did not spoil overall good impression.
Located under a 20-minute walk from Vitoria-Gasteiz Railway Station, AC Hotel General Alava A Marriott Luxury & Lifestyle Hotel offers guests an ideal base while visiting Vitoria-Gasteiz. It is ideally positioned for guests wanting to visit the area's popular attractions.
There are a range of amenities on offer to guests of the hotel, including 24-hour room service, a 24-hour reception and meeting facilities. A fitness centre is available to guests wishing to keep active while away.
The rooms at AC Hotel General Alava A Marriott Luxury & Lifestyle Hotel offer heating and all the necessities for an enjoyable stay. They are also equipped with a telephone and a hair dryer.
The hotel's on-site eatery provides an ideal option for guests wishing to dine in. Alternatively, there is a wide choice of international restaurants close by.
AC Hotel General Alava A Marriott Luxury & Lifestyle Hotel is within walking distance of La Florida Park, Cathedral of Santa Maria de Vitoria and Nueva Square. The local area is also known for its extensive variety of shopping options.
based on 1,154 reviews
Policies vary by room type and provider.
Guests with existing AC Hotel General Álava by Marriott reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at AC Hotel General Álava by Marriott for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
AC Hotel General Álava by Marriott is located at Avenida Gasteiz, 79, 0.7 km from the centre of Vitoria-Gasteiz. Palacio de Escoriaza-Esquibel is the closest landmark to AC Hotel General Álava by Marriott.
Check-in time is 15:00 and check-out time is 12:00 at AC Hotel General Álava by Marriott.
Yes, AC Hotel General Álava by Marriott offers free Wi-Fi.
No, AC Hotel General Álava by Marriott does not offer free parking.
No, AC Hotel General Álava by Marriott does not offer free airport shuttle service.
AC Hotel General Álava by Marriott is 5 km from Vitoria-Gasteiz. AC Hotel General Álava by Marriott is 52.9 km from Logroño Agoncillo.
No, pets are not allowed at AC Hotel General Álava by Marriott.
No, AC Hotel General Álava by Marriott does not have a pool on-site.
AC Hotel General Álava by Marriott has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.