Good to know
|Distance to city centre||1.0 km|
|Nearest airport||Santiago Arturo Merino Benitez|
|Distance to airport||83.1 km|
|"Location, nice rooms and view."||(in 19 reviews)|
|"Swimming pool and gym good too"||(in 11 reviews)|
|"Very good rooms, very nice hotel"||(in 30 reviews)|
|"The hotel's problem is it staff, which is determined to say "no" to"||(in 7 reviews)|
Time of year
Show reviews that mention
|absolutely loved||in 6 reviews|
|cigarette smoke||in 8 reviews|
|cloths wash||in 6 reviews|
|comfortable bed||in 9 reviews|
|door and opening||in 3 reviews|
|english translation||in 3 reviews|
|face cloths||in 3 reviews|
|food was mediocre||in 12 reviews|
|good food||in 12 reviews|
|great location||in 22 reviews|
|great staff||in 32 reviews|
|guacamole||in 3 reviews|
|gym good||in 25 reviews|
|late check||in 18 reviews|
|lovely room||in 25 reviews|
|magnificent views||in 16 reviews|
|nice breakfast||in 22 reviews|
|nice hotel||in 36 reviews|
|options are fruit||in 9 reviews|
|swimming pool||in 17 reviews|
|took a long time||in 13 reviews|
|water not warm||in 7 reviews|
Good breakfast, spacious rooms
On the terrace we didn’t have any furniture, no chairs, nothing. In the spa we had to wear ridiculous haircaps, for extra payment that was not included into the room payment. The whole world is enjoying spa facilities without caps or gloves or socks/boots! Get decent filters to your tubes but be reminded that I am not making my hair wet usually in the pool!
We had a large suite overlooking the bay, with a small balcony. Everything about the room was first class. The breakfast was also excellent, though we didn't dine at the hotel as the dining room seemed to lack atmosphere. There are lots of good restaurants and bars in the area so this wasn't a problem. The concierge was good in providing guidance for places to visit in Valparaiso which is a short drive away.
As mentioned, the dining room was unappealing, but, otherwise everything was fine. We're not casino people so I can offer no comments on that aspect of the hotel.
When you call the front desk for assistance, they do not answer the phone. Had to personally go to the front desk.
We booked 3 Suites that was very big with a lot of space and nice view !
The Interior need to be improve is old style forniture ! Breakfast very poor for a five star Hotel ! Omelette and Eggs are not in breakfast including you have to pay extra charge around 6 euro each ! Ridiculous for a five star hotel !
Location is surely the best in town, couldn't be better, very central and easy access. You can do almost everything in vina del mar walking from there and its a pleasant area, with lots of trees and great landscapes. The room is great: wide, nice view from the balcony, AMAZING bathroom with bath and everything you need.
Dont get me wrong, the place is BEAUTIFUL, but its faaaar from expectations overall. The price is huge, so are the expectations. The staff was a bit rude in general and seemed lost in some situations. A woman from the reception ENTERED in our room after knocking multiple times (we didnt ask for any service so we thought it was in another room). She got almost in the middle of the room questioning that we asked for room service (we never used the room phone at all), then she realised she was in the wrong room. I never ever saw that before, a person joining your room without you opening the door with a DO NOT DISTURB sign at the door. The breakfast is not good at all, a lot of artificial tasted stuff and it wasnt clear it was included (they gave us a receipt to sign in the first they with the breakfast value and room number). We had breakfast outside the hotel in the second day (lovely place btw, vina del mar is full of them, go for it). The swimming pool is COOL, nice rooftop spa area with great view. However, its freezing cold for a winter and you need simming caps (fair enough, but they cost 3 pounds each, not much but given the price we pay for the hotel is quite annoying that you need to pay to use their pool). The room had an annoying smoke smell, we didnt ask to change though because we had a lot of small conflicts/request to the staff, specially payment related (they dont accept local money payment with foreign cards and their rate is awful. Also they only accept credit card, I needed to pay a 20% extra city tax to pay it by debit in chilean pesos). So, yes its a nice well located landscape full place, but for the price I expected a nice two resting day stay in a fancy place and I had much so many small troubles that made it a bit tiring. Do not worth the price at all, imho. We stayed in a cheap but amazing place in Santiago after that. A truly evidence that fancy and expensive not always means great.
When you stay at Enjoy Viña del Mar in Vina del Mar, you'll be connected to the convention center, within a 15-minute drive of Quinta Vergara Amphitheatre and Estadio Sausalito. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
based on 2,077 reviews
Things to know
- Friendly service
- Great view
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Enjoy Viña del Mar
Where is Enjoy Viña del Mar located?
Enjoy Viña del Mar is located at Av. San Martín 199, 1 km from the centre of Viña del Mar. Casino Municipal is the closest landmark to Enjoy Viña del Mar.
When is check-in time and check-out time at Enjoy Viña del Mar?
Check-in time is 16:00 and check-out time is 12:00 at Enjoy Viña del Mar.
Does Enjoy Viña del Mar offer free Wi-Fi?
Yes, Enjoy Viña del Mar offers free Wi-Fi.
Does Enjoy Viña del Mar offer free parking?
Yes, Enjoy Viña del Mar offers free parking.
Does Enjoy Viña del Mar offer free airport shuttle service?
No, Enjoy Viña del Mar does not offer free airport shuttle service.
How far is Enjoy Viña del Mar from the airport?
Enjoy Viña del Mar is 83.1 km from Santiago Arturo Merino Benitez.
Can you bring pets to Enjoy Viña del Mar?
No, pets are not allowed at Enjoy Viña del Mar.
Does Enjoy Viña del Mar have a pool?
Yes, Enjoy Viña del Mar has a pool on-site.
Most popular landmarks
- Casino Municipal 99 m
- Castillo Wulff 0.4 km
- Caleta Abarca Beach 0.9 km
- Acapulco Beach 0.9 km
- Museo Francisco Fonck 1 km
- Teatro Municipal 1.1 km
|Santiago Arturo Merino Benitez||83.1 km|