Great service in a clean comfortable environment
The staff were very friendly and helpful navigating is through the city. The breakfast area was lovely with panoramic views on the 18th floor. The pool and hot tub were clean. And the gym had a great selection of equipment.
Great place, great food, terrific pricing!
A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.
Proximity to harbor
Maid service - failed to replace washcloths and all pillows on bed
Awesome staff and I got a free upgrade. Even helped with problem with car
We loved this location and staff... Room was nice and comfortable with great city view.
Good Location with Friendly Staff
Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door
Stunning Lobby and Perfect Location
This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.
Very clean and really close to everything !!!
Bed made too much noise , not comfortable
Not much. Staff was friendly, location was good.
Furniture was nicked/had holes in it. Air conditioning was a cheap portable one you could pick up at Costco. Staff got my order wrong, still charged full price after remaking it. Bed was stiff and squeaky.
Our toll-free reservations number: 1-800-663-5891.Please know that our pool area will be closed for renovation January 1, 2018 to July 20, 2018A warm welcome to you from all of us at the Chateau!
Based on 1,710 reviews
Policies vary by room type and provider.