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Beautiful room with tasteful design and friendly helpful staff. We loved having a view of the lake and town from the pool area and from our room where you can watch the paragliders sail down nearby. The hotel was also in a great location near the town center and overlooking the lake and mountains. It is a chic, sophisticated option for adults traveling and the bed was very comfortable. The staff was friendly and professional and helped us to arrange a dinner reservation as well as a private taxi to travel back to the airport. Thank you for a lovely stay to wrap up our trip in Mexico!
The staff is great
I didn’t get the lake view from my room and my reservation said I was going to.
wonderful setting breakfast included could have had more choices.
alcoholic drinks at the bar could have been more available not just at weekend
Parking process is confusing (based on the staff guidance and was infront of the hotel) Other than that the place is really good Overall guest were noisy and the staff didn't take action
based on 202 reviews
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Most popular landmarks
- Cascadas Velo de Novia 2.4 km
- Velo de Novia Waterfalls 2.6 km
- Avandaro 3.2 km
|Mexico City Toluca Intl||61.4 km|
|Mexico City Benito Juarez||114.3 km|
|Toluca - Terminal de Autobuses||52 km|
|Mexico City Autobuses del Norte||108.7 km|