Xscape Tulum

Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, Quintana Roo, Mexico
+52 984 108 0881

Cheapest
rate per night

8.7

Excellent
based on 1,712 reviews
Xscape Tulum - Tulum, Quintana Roo, Mexico
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Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com $101
Priceline $107
Expedia $108
Hotels.com
Priceline
Expedia

Good to know

Distance to city centre 0.6 km
Location rating 7.2

Rooms

Check-in
Check-out

Queen rooms

$107+

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Bed type
Provider
Nightly base price
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Unknown
$107 per night
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$109 per night
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$109 per night
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Unknown
$156 per night

Premium rooms

$101+

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Nightly base price
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$101 per night
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$112 per night
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$154 per night
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$175 per night
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$181 per night
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Unknown
$192 per night

King rooms

$205+

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$205 per night
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$205 per night

Deluxe rooms

$110+

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Nightly base price
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$110 per night
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$110 per night
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Unknown
$141 per night

Reviews

Pros

Cons

Traveller rating

336
72
20
8
0

Time of year

Traveller type

Show reviews that mention

+
bit far in 67 reviews
hot water in 43 reviews
main road in 14 reviews
main strip in 5 reviews
nice hotel in 108 reviews
nice swimming pool in 36 reviews
pool area in 226 reviews
quiet and secluded in 5 reviews
rented bikes in 11 reviews
short walk in 45 reviews
spacious room in 191 reviews
staff were very friendly in 291 reviews
tulum town in 101 reviews
value for money in 40 reviews
  • Excellent
    Sep 2019
    9.0

    The staff was really nice especially the man who always works at night. It’s too bad we check out morning, we didn’t met him again.

    It could have been better if the shower area has some rack of small place where I can my toiletries on. And if there’s a special place to hang the face towel. But those are very minor... but may actually help. Hehe

  • Excellent
    Aug 2019
    8.8

    Staff on the front desk were so friendly and helpful, were able to give us lots of advice on places to go and called taxis for us on a couple of occasions. The room itself was beautiful, we stayed in the new part of the hotel and it was decorated to a high standard with a large bed, balcony and even a sofa. The hotel is a five minute walk from an OXXO supermarket and a further ten minute walk to the main strip of restaurants/bars/ADO station.

    During our one week stay we weren’t able to have a ‘hot’ shower once, the water was cold each time. We also felt that the bathroom smelled of blocked drains. The pool was okay but could’ve done with cleaning a bit more as there were often lots of bugs and leaves floating about. The ‘restaurant’ on site has strange opening hours and quite poor service, they didn’t seem to want us to be there and were rushing us to finish (despite never being busy). We preferred the cafe Hunab Ku down the road as it is cheaper and much friendlier.

  • Excellent
    Aug 2019
    10.0

    The reception staff were more than helpful and friendly. They went above and beyond with their help and gave us some of the best reccomendations that really made our trip! The location was perfect . Right in the heart of tulum town but not directly on the main road so it was nice and quiet at night time. Plenty of taxis and local bus shuttles to get you from a to b. The bus station is a 10 min walk if your arriving by bus which we did from Cancun. The grounds are beautiful with a cute cafe if you want to hang at the pool for the day. The pool stays open till 10 and has cool lights if u fancy an evening dip. Our room was so clean. It is cleaned daily . Great room and bath room and even better air con! Free wifi also. Such great value for money!

  • Excellent
    Aug 2019
    8.8

    - nice garden and swimming pool - stunning furnitures inside the room - very comfortable bed - amazing bar inside - very helpful staff

    - It's a bit far away from tulum center and most of the restaurants, bike rentals at night should be free of charge - room was getting too bright after sunrise - there was no TV in the room

  • Excellent
    Aug 2019
    9.6

    Not as posh as the places at the beach (which are great for dinner) and not as bad as the hostels in downtown Tulum. Great pool, amazing rooms and friendly staff

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About

Overview

Travelers who are looking for an escape from the usual will want to consider staying at Xscape Tulum. The property is close to many locations that visitors will want to explore. The family-friendly property, which was built in 2014, has many features and services that help to make it a good place to stay on vacation. English, Italian, and Spanish are spoken at the property.

The hotel offers 27 rooms for guests, and all of those rooms have free wireless Internet, as well as free international and free long distance calls. Some of the large apartment rooms have balconies, some have garden views, and some of the studios have pool views. Some of the other amenities in the rooms include air conditioning, daily housekeeping, private bathrooms, designer toiletries, and free bottled water. In-room massage is available, as well.

Cooked-to-order breakfasts are available in the morning from 8 am and 11 am for a surcharge. The property has designated smoking areas, concierge services, a restaurant, free parking, and an ATM. Guests at the hotel can also enjoy the outdoor pool. Free WiFi is available in many of the public areas, as well.

Xscape Tulum is only a short drive from Cenote Crystal, Tulum National Park, and Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are nearby, as well. Guests will be close to the beaches and plenty of places where they can get out and enjoy the weather. A few of the area dining options include Roraima Tulum, Restaurante Los Aluxes, and El Carboncito.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 1,712 reviews

9.4

Service

9.3

Vibe

3.8

WiFi

2.7

Beach

Things to know

  • Stylish hotel
  • Pleasant hotel grounds
  • Friendly service
  • Spacious rooms

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
ATM on-site
Internet
Bicycle hire
Outdoor pool
No smoking
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Massage
Library
Concierge service
Hairdryer
Pets not allowed
Laundry facilities
Hot tub

Photos

Xscape Tulum - Tulum - Building All photos (82)
Xscape Tulum - Tulum - Bar Bar (2)
Xscape Tulum - Tulum - Bathroom Bathroom (4)
Xscape Tulum - Tulum - Bedroom Bedroom (19)
Xscape Tulum - Tulum - Building Building (1)

Location

Most popular landmarks

  • Tulum Mayan Ruins 1.5 km
  • Playa Paraiso 4.1 km
  • Tulum National Park 4.3 km
  • Gran Cenote 4.4 km
  • Tulum Monkey Sanctuary 6.6 km
  • LabnaHa Ecopark Adventures 12.1 km

Tulum travel guide

Learn about Tulum on KAYAK

Getting Around

Playa Del Carmen 61.4 km
San Miguel de Cozumel 65.8 km

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