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The Grand Hotel & Suites Toronto

The Grand Hotel & Suites Toronto

8.5
Excellent

Based on 5,068 reviews
 
225 Jarvis Street, Toronto, ON M5B 2C1, Canada
  +1 416 863 9000
The Grand Hotel & Suites Toronto - Toronto, ON, Canada
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Rooms

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Deluxe rooms

$184+

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Bed type
Provider
Nightly Base Price
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$184 per night
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$190 per night
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$211 per night
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$245 per night
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$248 per night
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$254 per night
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$255 per night
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$261 per night
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$262 per night
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$294 per night
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$316 per night
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$334 per night
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$353 per night
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$370 per night
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$371 per night
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$515 per night

Reviews

Pros

Cons

Traveller rating

459
206
40
10
2

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Nov 2016
    8.2

    Good looking place. Good facilities.

    Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.

  • Poor
    Nov 2016
    2.0

    Avoid. Rooms are old. Paint on furniture is missin

    Despite the efforts from the staff, you have to avoid this hotel at any cost.

    Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.

  • Excellent
    Jun 2016
    8.2

    Good hotel but poor reception staff

    The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.

    I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.

  • Excellent
    Jan 2016
    10.0

    Best New Years Hotel in Toronto

    STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?

  • Excellent
    Nov 2015
    10.0

    Pleasantly Surprised!

    I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again.

    If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.

  • Excellent
    Apr 2015
    10.0

    Affordable luxury that is close to everything in d

    Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.

  • Excellent
    Mar 2015
    8.8

    Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi.

    TV was not hi def, limited channels, hot tub was closed when we were at pool area.

  • Excellent
    Mar 2015
    8.8

    Very nice inside and staff was very polite and helpful

    didn't see a bar where we could have drinks One of the hot tubs was not working

  • Good
    Oct 2014
    7.1

    The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay.

    Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.

  • Excellent
    Sep 2014
    10.0

    Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.

  • Excellent
    Aug 2014
    9.6

    Great front desk personal.Free shuttle service is great.

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About

Overview

A stay at The Grand Hotel & Suites Toronto places you in the heart of Toronto, a 4-minute drive from Ryerson University and 6 minutes from Hockey Hall of Fame. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

Based on 5,068 reviews

8.9

Bar and Beverages

8.9

Service

7.0

Room

6.7

WiFi

Things to know

  • Spacious rooms
  • Friendly service
  • Nice building
  • Awesome terrace

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
ATM on-site
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Terrace/Patio
Increased accessibility
Lift
Massage
Hairdryer
Coffee shop
Kitchen/Kitchenette
Parking (surcharge)
Steam room
Wedding services
Linens
Towels
Rooftop

Location

Most popular landmarks

  • Toronto Eaton Centre 0.6 km
  • Nathan Phillips Square 0.9 km
  • St. Lawrence Market 0.9 km
  • Hockey Hall of Fame 1.1 km
  • Distillery District 1.3 km
  • Air Canada Centre 1.5 km

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