Cons (-) Service could be a lot better as i called room service to send two loafs of bread and peanut butter (extra) to my room. As our meals were sent to our rooms for COVID reasons. I waited till lunch time for it Never delivered.
4 stars
DoubleTree by Hilton Toronto Airport
Photos of DoubleTree by Hilton Toronto Airport
Overview
Boasting an indoor pool, Doubletree By Hilton Toronto Airport is located in Toronto and provides contemporary accommodation. It has a gym, as well as an express check-in and check-out feature, an airport shuttle and a 24-hour reception.
There are a range of amenities on offer to guests of the hotel, including laundry facilities, a car rental desk and meeting facilities. Guests can also enjoy public parking on site.
Doubletree By Hilton Toronto Airport provides modern rooms equipped with cable/satellite channels, tea and coffee making facilities and a hair dryer, plus all the necessities to ensure an enjoyable stay. They each offer free wireless internet access and ironing facilities.
Lunch and dinner are served each day in the hotel's restaurant and there is an in-house bar where guests can unwind with a beverage at the end of the day. A wide selection of cafés and restaurants can also be found in close proximity to the property.
Latest deals for DoubleTree by Hilton Toronto Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Toronto Airport
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Free airport shuttle
- Private parking
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Storage available
Pool and spa
- Hot tub
- Indoor pool
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
Fitness
- Fitness centre
Reviews of DoubleTree by Hilton Toronto Airport
8.2
Very good
1975 verified ratings
Wonderful
806
Very good
390
Good
321
Okay
141
Fair
151
Mediocre
73
Poor
95
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel, with many noting the modern and tidy appearance of rooms and public areas. The service, especially from the front desk staff, was also well-received. However, several guests expressed dissatisfaction regarding the small size of the rooms, limited amenities like toiletries and breakfast options, and additional parking fees. Issues with ambiance, including ongoing construction and a lack of basic hospitality items, were highlighted as areas needing improvement.AI-generated from customer reviews
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8.2 out of 10
1172 reviews
8.5 out of 10
35 reviews
8.4 out of 10
24 reviews
7.7 out of 10
10 reviews
All reviews
Pros (+) No breakfast other than Starbucks
Pros (+) I had a little issue on the front end with adding one of my Traveler’s to our room so they could check in prior to the person booking the room but front desk person Ali made up for the error and gave the best customer service I have exp. with a hotel
Cons (-) I’m not sure other than human error. We really had a great time overall and the restaurant Turtle’s Neck gave us an awesome breakfast experience. Then we got shuttle to airport for the entire group with lots of luggage in one trip for free was the icing on the cake to make our departure a smooth process.
Pros (+) Clean room, night staff were excellent. Morning woman, not great.
Cons (-) Breakfast not included if booked via Expedia.
Pros (+) The warm cookies YUMMY comfy beds clean rooms
Cons (-) The change room for the pool was a large washroom. People in the gym can watch the kids in the pool
Pros (+) Rooms newly renovated.
Cons (-) Everything other than the room was in a state of complete chaos. The walls were torn off, there was exposed mould, there were exposed wires... crazy. I've never seen anything like it in an open for business.. business. In the room, it looks like they got an awful contractor. Everything was nice, but just slightly off. e.g. the heat would not turn off, the shower door rolled open on its own, etc.
Pros (+) Location, comfort and cleanliness, good sleep were all quite satisfactory.
Cons (-) Prakag at the front desk seemed to be very deceptive and maliciously misleading in his information to my wife and I. We had a confirmed reservation for May 4th. 2016. However he directed us to phone the reservation agent to cancel our reservation for that date, because he was unable to guarantee it. For reasons unknown to us he was apparently deliberately and maliciously attempting to mislead us. ...
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Pros (+) Very affordable and better then most hotels that cost double the price!
Cons (-) Clean, attractive looking hotel with a great price very comfortable stay would recommend. Only stayed for layover stole in Toronto but couldn't ask for any better
Pros (+) Nothing special but a good place to sleep. No complaints.
Cons (-) Nothing special but a good place to sleep.
Pros (+) I have never had to pay an additional fee to park at the location I am already paying to stay at. absolutely ridiculous! and no shampoo or conditioner in the rooms. you will have to pay for every extra little thing you will need if you stay here. and my air conditioner didn't work. they sent someone to fix it who managed to turn on the fan to blow the hot air around. the hall was cooler than my ro...
Cons (-) additional fee to park on site no toiletries broken air conditioner
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Location
925 Dixon Road, Toronto, ON M9W 1J8
What's nearby
- High Park11.6 km
- Exhibition Place15.7 km
- Kensington Market16.2 km
- Royal Ontario Museum16.3 km
- University of Toronto16.3 km
- Art Gallery Of Ontario16.8 km
- TIFF Bell Lightbox17.1 km
- Princess of Wales Theatre17.2 km
- Rogers Centre17.4 km
- Nathan Phillips Square17.5 km
- CN Tower17.5 km
- Ripley's Aquarium of Canada17.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Toronto Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 17.6 km |
Nearest airport | Toronto Pearson Intl |
Distance to airport | 1.8 km |