I like this hotel very much. Have stayed before and it´s very comfortable and clean. The gym has good equipment and the restaurant has good and economic food.
There are no markets or stores close enough to go walking, specially in the night when the zone is dark outside.
great hotel for the price
Very freindly service and terrific breakfast
staff very nice
the clean of the room, not is the maid problem, but the quality of the room is not good, is very poor, the rooms need to be remolera, maybe is ok if is only guys but not for women
Toilet didn't work. It was loud .
Great location. Very clean fet very safe
The hotel receptionist are extremely rude and not welcoming
The family Environment and hotel access.
The parking garage flexibility.
Rooms clean, nice swimming pool.
Front desk people very rude, took so long to chek in, they could not found my reservetion througth your agency, almost stay with out room , no early chek in , until 3 pm. Horrible experience.
Not 5 stars
We really loved the pool - it was beautiful with palm trees, incredibly relaxing. The staff is very friendly and helpful. Only a few spoke good English - but if you speak a little Spanish, it's not too bad.
All the fixtures in the hotel are quite old - there's mold growing in the Moen bath faucet, the bathtub was very worn out from years of use, the floor is the fake hardwood floors that are sticky because of the heat and humidity (I had to wear my own flip flops inside - hardly the most comfortable thing when walking around), popcorn ceiling. Perhaps this hotel was 5 stars back in its hey day, but it certainly needs replacing. Of course I knew I wasn't going to get 5 star resort for what I paid, but the rating is very, very misleading.
Everything was great , excellent service from arriving to end!!!
courtesy from bell boys, cleaning ladies and TV technictions, each where very promt.
****The ladie in "charge" of the counter on 11/07/15 morning could learn a thing or two from the bell boys, valet people, TV technitions and the cleaning ladies on courtesy, eye contact and respect when a person is talking to them instead of using the phone and laughing loud and not attention to a simple request from the client. ***BAD MANNERS
Great people that exceed the price
The people here were so amazing. Attentive and polite. My Spanish is decent but not fluent and they would follow me as long as I could go in the conversation before switching to English. I would certainly stay here again.
Every elevator broke down while I was there and I had a room on the seventh floor. Remember that scene in the first season of Mad Men. It was kind of like that. That said I would never fault this lovely stay for mechanical failure. I will certainly be back.
We checked in then left after an hour
No English speaking staff. Ugly room design. Bad part of the town. Dirty elevator. No working direction on the safe box .......
Located in Tijuana, Hotel Palacio Azteca is within a 10-minute drive of Plaza Rio Commercial Center and Club Campestre Golf Course. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Based on 1,231 reviews
Bar and Beverages
Policies vary by room type and provider.