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Hotel Palacio Azteca

Hotel Palacio Azteca

7.7
Good

Based on 1,217 reviews
 
Blvd Chuauhtemoc Sur, 213, 22400 Tijuana, Baja California, Mexico
  +52 664 681 8100
Hotel Palacio Azteca - Tijuana, Baja California, Mexico
Check-in
Check-out
Compare vs KAYAK |
Expedia $116
Hotels.com $118
Hotwire $119
Expedia
per night
Hotels.com
per night
Hotwire
per night

Rooms

Check-in
Check-out

Double rooms

$127+

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Bed type
Provider
Nightly Base Price
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Unknown
$127 per night

Queen rooms

$130+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$130 per night
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Unknown
$139 per night
IMAGE
Queen bed
$164 per night
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Queen bed
$167 per night

Standard rooms

$116+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$116 per night
IMAGE
Queen bed
$118 per night
IMAGE
Queen bed
$119 per night
IMAGE
Queen bed
$120 per night
IMAGE
Queen bed
$120 per night
IMAGE
Queen bed
$120 per night
IMAGE
Queen bed
$122 per night
IMAGE
Queen bed
$124 per night
IMAGE
Queen bed
$127 per night
IMAGE
Unknown
$128 per night
IMAGE
Unknown
$129 per night
IMAGE
Queen bed
$130 per night
IMAGE
Unknown
$137 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$149 per night
IMAGE
Queen bed
$150 per night
IMAGE
Queen bed
$166 per night
IMAGE
Queen bed
$169 per night

Reviews

Traveller rating

93
52
28
14
4

Time of year

Traveller type

Show reviews that mention

+
good and the bar tender
sun and relax
charged in pesos
able to enjoy
private events
valet parking
swimming pool
electric kettle
restaurant has good
tv was not working
good and the bar
hot water
mad men
bar open
staff is very helpful
hotel was so clean
  • Excellent
    Dec 2017
    9.7

    I like this hotel very much. Have stayed before and it´s very comfortable and clean. The gym has good equipment and the restaurant has good and economic food.

    There are no markets or stores close enough to go walking, specially in the night when the zone is dark outside.

  • Excellent
    Jul 2017
    10.0

    great hotel for the price

    Very freindly service and terrific breakfast

  • Mediocre
    Jun 2017
    4.0

    staff very nice

    the clean of the room, not is the maid problem, but the quality of the room is not good, is very poor, the rooms need to be remolera, maybe is ok if is only guys but not for women

  • Good
    Dec 2016
    6.8

    Toilet didn't work. It was loud .

  • Good
    Sep 2016
    8.0

    Great location. Very clean fet very safe

    The hotel receptionist are extremely rude and not welcoming

  • Good
    Aug 2016
    8.0

    The family Environment and hotel access.

    The parking garage flexibility.

  • Okay
    Aug 2016
    4.8

    Rooms clean, nice swimming pool.

    Front desk people very rude, took so long to chek in, they could not found my reservetion througth your agency, almost stay with out room , no early chek in , until 3 pm. Horrible experience.

  • Okay
    Aug 2016
    5.4

    Not 5 stars

    We really loved the pool - it was beautiful with palm trees, incredibly relaxing. The staff is very friendly and helpful. Only a few spoke good English - but if you speak a little Spanish, it's not too bad.

    All the fixtures in the hotel are quite old - there's mold growing in the Moen bath faucet, the bathtub was very worn out from years of use, the floor is the fake hardwood floors that are sticky because of the heat and humidity (I had to wear my own flip flops inside - hardly the most comfortable thing when walking around), popcorn ceiling. Perhaps this hotel was 5 stars back in its hey day, but it certainly needs replacing. Of course I knew I wasn't going to get 5 star resort for what I paid, but the rating is very, very misleading.

  • Excellent
    Feb 2016
    9.7

    Everything was great , excellent service from arriving to end!!!

  • Excellent
    Nov 2015
    8.5

    courtesy from bell boys, cleaning ladies and TV technictions, each where very promt.

    ****The ladie in "charge" of the counter on 11/07/15 morning could learn a thing or two from the bell boys, valet people, TV technitions and the cleaning ladies on courtesy, eye contact and respect when a person is talking to them instead of using the phone and laughing loud and not attention to a simple request from the client. ***BAD MANNERS

  • Excellent
    Oct 2015
    9.1

    Great people that exceed the price

    The people here were so amazing. Attentive and polite. My Spanish is decent but not fluent and they would follow me as long as I could go in the conversation before switching to English. I would certainly stay here again.

    Every elevator broke down while I was there and I had a room on the seventh floor. Remember that scene in the first season of Mad Men. It was kind of like that. That said I would never fault this lovely stay for mechanical failure. I will certainly be back.

  • Poor
    Jun 2015
    2.0

    We checked in then left after an hour

    No English speaking staff. Ugly room design. Bad part of the town. Dirty elevator. No working direction on the safe box .......

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About

Overview

Located in Tijuana, Hotel Palacio Azteca is within a 10-minute drive of Plaza Rio Commercial Center and Club Campestre Golf Course. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

Based on 1,217 reviews

8.9

Breakfast

8.1

Location

5.1

Room

3.7

WiFi

Things to know

  • Friendly service
  • Clean hotel facilities

Check in

15:00

Check out

13:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Car hire
Internet
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Free parking
Designated smoking area
Storage available
Terrace/Patio
Lift
Concierge service
Laundry facilities
No smoking
Hairdryer
Safe
Babysitting/child care services (surcharge)
Pets not allowed
Free valet parking
Wedding services

Photos

Location

Most popular landmarks

  • Hidalgo Market 1 km
  • Plaza Rio Tijuana 1 km
  • Tijuana Cultural Center 1.2 km
  • Avenida Revolución 2 km
  • Wax Museum Tijuana 2.4 km
  • Caliente Casino 2.5 km

Tijuana travel guide

Learn about Tijuana on KAYAK

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