The front desk staff was very accommodating when I had unusual needs.
The grand ballroom was freezing cold all day during the music conference. The closet in my room had peeling wallpaper and black mildew. There was trash on the floor between the left nightstand and the bed.
Enjoyed our stay.
Hot tub and pool are great, well stocked with towels. The room was clean and comfortable, and the staff was friendly.
No vending machines or options for food. They had limited drinks at the front desk that were overpriced, and the restaurant served breakfast that also seemed kind of steep.
Room cleanliness was great Love their chocolate cookie gift upon check in and the candy bar in the room Very convenient off 90 thruway Cost was great for location and overall hotel quality Thank you for complimentary breakfast buffet
Mattress comfort & quality was Just OK The restaurant is to the left of the front hotel entrance and there was loudness I stayed on the Hilton Honors level and noticed the noise level adjacent to my room and one level below. More sound-proofing needed
About the Doubletree Hotel Syracuse - Hilton Doubletree Situated amid a corporate park just off the New York Thruway, the Doubletree Hotel Syracuse offers superb accommodations in a serene and suburban setting - just minutes away from Downtown Syracuse! Our hotel guest rooms display the perfect blend of contemporary and colonial features, offering luxurious Sweet Dreams beds, high-speed Internet access and MP3-player alarm clocks. After a day of business meetings, skiing or sightseeing in Syracuse, Doubletree Hotel Syracuse guests can recharge at the hotel's Precor USA Fitness Center and sauna, or relax at the indoor pool, whirlpool, or outdoor heated pool with sundeck. You'll also enjoy upscale dining in a casual yet elegant atmosphere at the Doubletree Hotel Syracuse Regatta Bar & Grill, serving fine American cuisine, steaks, chops, seafood and more. Anyone visiting Syracuse, New York for pleasure will find a range of fantastic sights and activities to enjoy, including the Everson Museum of Art, the Rosamond Gifford Zoo, Syracuse University, and the Syracuse Carrier Dome for sports lovers! The Doubletree Hotel Syracuse is also located close to many historic attractions within Syracuse and central New York's majestic Finger Lakes Region, enabling you to experience the city's top offerings with ease. Planning a special event in Syracuse, New York? Let our experienced team of Doubletree Hotel Syracuse event planners design and organize your wedding, luncheon, party or gala. The Doubletree Hotel Syracuse is also ideally situated for all your business needs: we're just minutes from the Syracuse Business District and Lakefront Development Area, and are conveniently placed for the Syracuse Oncenter Complex. With over 12,000 square feet of flexible hotel meeting venues, audio/visual support and wireless connections, our professional Doubletree Hotel Syracuse staff can ensure productive business receptions or corporate training events. The Doubletree Hotel Syracuse also offers e-Events booking option, so you can reserve meeting rooms, food and beverages, audio/visual equipment and up to 25 Doubletree Hotel Syracuse rooms online within minutes! Moreover, Doubletree Hotel Syracuse provides complimentary shuttle service to and from Syracuse Hancock International Airport (SYR), located only 15 minutes from the Doubletree Hotel Syracuse - so your arrival and departure into Syracuse, New York is guaranteed to be both comfortable and enjoyable. Whatever brings you to Syracuse, our friendly staff at Doubletree Hotel Syracuse looks forward to welcoming you and our signature warm Doubletree chocolate chip cookie at check-in is a promise!
Based on 1,130 reviews
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