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Hotels near Syracuse Hancock Airport

Hotels near Syracuse Hancock Airport

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Hancock Intl (SYR) - Syracuse, NY, United States
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Best hotels near Syracuse Hancock Airport

Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.4 Excellent
Based on 224 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.4
Services
9.5
Staff
9.6
Cleanliness
9.8
Comfort
9.7
Location
9.7
Services
9.7
Staff
9.8
Cleanliness
9.5
Comfort
9.6
Location
9.2
Services
9.5
Staff
9.5
Cleanliness
9.7
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.6
Comfort
10.0
Location
9.6
Services
10.0
Staff
9.0

Excellent 9.0
Pros: Clean and convenient to the healthcare facility.
Cons: Nothing. My stay was perfect.
Excellent 9.0
Pros: Clean, friendly staff
Cons: Location Nothing around
Excellent 8.0
Pros: loved the design of the breakfast area, Workout facility was a good size as well as the warm pool with the hot tub. Staff were especially friendly
Cons: The room was a bit smaller than most hotels of this caliber.
Excellent 10.0
Pros: Friendly staff and clean hotel
Cons: Kids running around late at night, couldn't sleep
Excellent 10.0
Pros: Really im surprise to found hotel like this very clean i check in before with big hotel 5 star in Syracuse but not like that ,this hotel the room big verv quiet ,clean ,customer service perfect
Cons: Not big deal but like this hotel need smart tv with YouTube app and different things to Watch move or anything not just the channel for Syracuse
Excellent 9.0
Pros: E-check in and digital key through Hilton app made things easy. It was clean and quiet. Staff were great.
Cons: Nothing
Excellent 8.0
Pros: Clean, friendly staff, quiet, pool and hot tub was nice! Although the hot tub was just that.. no jacuzzi features like jets.
Cons: A little expensive for what you got. Also they lacked good blankets for the pull out couch... they were hard and uncomfortable.
Excellent 10.0
Pros: I loved how polite and courteous the staff were, they were incredibly helpful.
Cons: No
Excellent 9.0
Pros: Everything after the terrible experience the night before @ the Hampton Inn @ Statesville, NC.
Cons: Great staff. Special thanks to hotel employee at front desk, who checked us in and found a wonderful Restaurant for us close to hotel. Very inviting breakfast, even with Covid restrictions.
Good 7.0
Pros: Staff, location
Cons: There was guests in certain room/rooms near ours that were loud and smoking pot and it could be smelled in our room.
Excellent 10.0
Pros: We loved it so much we stayed for a week
Cons: No
Excellent 10.0
Pros: I liked the politeness of the staff and the cleanliness of the hotel.
Cons: Breakfast could've been better, maybe add omelets and bacon.(just a suggestion)
Excellent 10.0
Pros: staff tried as hard as possible to connect me to the Internet.
Cons: wasn't prepared to accept my newly upgraded Apple operating system (Catalina), so could not get on wireless network.
Excellent 9.7
Pros: breakfast and clean room. friendly ataff
Excellent 10.0
Pros: One of the best designed hotels I have stayed in. The design here is ideal for convenience and comfort of guests.
Hampton Inn & Suites Syracuse North Airport Area - Syracuse
Rated no. 1
9.4
Excellent 9.4
Based on 224 reviews
Details
Reviews

Cleanliness
9.4
Comfort
8.9
Facilities
8.4
Location
9.1
Overall
9.3
Overall 8.9 Excellent
Based on 227 reviews
Cleanliness
9.4
Comfort
8.9
Facilities
8.4
Location
9.1
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
8.0
Facilities
6.6
Location
6.6
Overall
8.0
Cleanliness
9.3
Comfort
8.8
Location
9.3
Services
8.6
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.7
Comfort
9.6
Facilities
8.8
Location
9.7
Overall
9.8
Cleanliness
9.4
Comfort
8.9
Location
8.7
Services
8.8
Staff
8.8
Cleanliness
9.4
Comfort
8.5
Location
8.8
Services
8.5
Staff
9.2
Cleanliness
9.5
Comfort
9.4
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.3
Services
9.2
Staff
9.4

Excellent 8.0
Pros: Breakfast was a great touch
Cons: The noise at night (over a three night stay) was ridiculous. From creaky floors to heavy walkers...and guests using the door locks as door stoppers (two guests across the hall let their door bang 27 times one evening). I realize these were rude guests,
Good 7.0
Pros: The location of the hotel was perfect, close to Syracuse University, where my daughter studies, And breakfast, despite being grab and go, had several options.
Cons: The noise in the corridor outside our room. Everything was heard. And the noise when we walk around the room.
Excellent 9.0
Pros: The staff here are amazing and so helpful and accommodating. We love the rooms in the old synagogue. Breakfast was very nice for a Covid friendly breakfast.
Cons: The heating unit was very loud in the room.
Excellent 10.0
Pros: The hotel had such character. The lobby was warm and welcoming with beautiful stained glass detail. The staff was super friendly and accommodating.
Cons: The walls are paper thin.
Excellent 10.0
Pros: Obviously, enjoyed the breakfast that was offered pre-COVID much more. However, the grab and go that is currently being offered certainly met our breakfast needs.
Excellent 9.0
Pros: Pleasant, responsive staff
Excellent 9.0
Pros: Courtesy of staff. Pleasant and welcoming
Cons: Just would have preferred food on premises.
Excellent 10.0
Pros: Very welcoming and friendly environment. Tree house suit was perfect and very clean. Very nice complimentary breakfast.
Excellent 10.0
Pros: comfortable, clean, friendly and helpful staff, breakfast sdetup
Cons: Toilet flushing often followed by loud noise for perhaps 30 seconds.
Excellent 10.0
Pros: Convenient location to Syracuse University, easy parking, comfortable furnishings.
Cons: First floor room had a squeaky floor. I noticed loud bumps and plumbing noise from the room above.
Excellent 10.0
Pros: Friendly staff and very clean rooms. The location was also wonderful.
Excellent 10.0
Pros: Beautiful hotel is inside converted church. Common areas and room had newer carpet and furnishings. Very upscale. The free breakfast was great. Staff was friendly. The free parking was convenient. Location if close to Syracuse college town.
Cons: After 10 PM the area has very few options for dining.
Excellent 10.0
Excellent 8.8
Excellent 10.0
Pros: Everything was superb. The staff were extremely accommodating (even amidst a huge winter storm), food was excellent, the room was in mint condition, and we were quite impressed with their “go green” philosophy. Would definitely stay there again and would highly recommend.
Cons: Nothing- my expectations were surpassed at all levels.
Good 6.0
Pros: Nice bed
Cons: Walls in room need to be painted
Excellent 10.0
Pros: Conveniently located close to Carrier Dome. Lots of parking available with no extra fee. Hot breakfast included. I especially loved that this building has an interesting history and, rather than being torn down, was repurposed into a hotel.
Excellent 9.7
Pros: Great location, very nice breakfast included, love the fact that it's a LEED Platinum building. Room was nicely equipped and the bed was very comfortable. We really enjoyed our stay.
Cons: Just wish it had a hot tub for relaxing! Shower was interesting - no door and only a half-wall for privacy. It was just the two of us so it was fine, but could be more challenging if traveling with teens or anyone who prefers privacy.
Excellent 10.0
Pros: They are rightfully proud of the energy savings and material recycling designed into this wonderful ex-temple. Rooms are spacious and unique, the staff is friendly and knowledgeable. Highly recommend this place when visiting Syracuse.
Excellent 9.7
Pros: Staff was great, location was great and the green initiative was is fantastic. Room was comfortable and quiet.
Excellent 9.4
Pros: Very nice and clean hotel in a unique building. Super convenient to Syracuse University; just a short walk up to Marshall Street and less than 10 minutes to the Dome. Rooms were spacious enough, even for a family of 4. All staff were helpful and very nice. Interesting lobby too. And if you stay for a football or basketball game then the on-site free parking is an additional bonus.
Cons: Bathrooms were a little dark and the showers are European style (only half a door!) Bar seemed to close early.
Excellent 9.7
Pros: We stayed at Hotel Skyler on a visit to Syracuse University with my son. It was within walking distance to the campus and the local area had plenty of dining options to discover. (Try Laci's Tapas Bar if you want fabulous food and wine on your stay.) The hotel staff was extremely friendly and helpful and provided a warm, easy check in. The facilities had a chic, simple, modern decor that was immaculate and comfortable. Two minor items I would have liked to see at the hotel were an in room coffee maker (but they did provide complimentary coffee in the lobby) and later hours for the bar/restaurant (they have a snack stand available until 2 a.m.). I would definitely come back and stay again.
Excellent 9.3
Pros: Location-close to Syracuse University, easy accessibility. ie parking free. Preservation of historic bldg.-beautiful job. "Green" renovation-ecologically responsible
Cons: No actual dining room available, just a café/bar in lobby.
Excellent 10.0
Pros: Lovely airy decor, modern yet comfortable atmosphere. Coming in late at night, I felt like I was retuning to a family member's home who had left the light on for me. The fact that it was a "green" hotel was an added benefit, but it certainly did not feel I was sacrificing anything. I also want to add that even though we were in a busy neighborhood, our room was very quiet.
Cons: I had no complaints at all.
Hotel Skyler Syracuse, Tapestry Collection by Hilton - Syracuse
Rated no. 2
8.9
Excellent 8.9
Based on 227 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Overall 8.6 Excellent
Based on 797 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.8
Comfort
8.9
Location
9.2
Services
8.8
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.1
Overall
9.0
Services
8.9
Cleanliness
9.4
Comfort
9.4
Location
9.6
Services
9.4
Staff
9.2
Cleanliness
9.4
Comfort
9.5
Facilities
8.0
Location
9.2
Overall
6.0
Cleanliness
9.0
Comfort
9.2
Location
9.1
Services
8.9
Staff
9.1

Excellent 9.0
Pros: Breakfast was great - nice staff
Excellent 9.0
Pros: I love how nice the hotel staff was. Everything was so neat and organized. The hotel breakfast was pretty good. I had a comfortable stay.
Good 6.0
Pros: Hot Breakfast was a great way to start each day of our stay ! Thank you to the cook and servers ! 🙌 Liked our sandwiches. the Turkey Cranberry Sandwich was deliciously made !! Nice, friendly and accommodating staff ! 🙌 Thank you to Hunter for delivering clean towels and amenitiesfor my husband and I.
Cons: Only 1 day we actually got housekeeping in our room. Our stay was Monday-Friday !! We should not have to call and request Housekeeping each day, it should be cleaned everyday !!
Okay 5.0
Pros: Breakfast was good, very close to the mall.
Cons: The bed was super uncomfortable, the mattress protector was off the mattress and wadded up at the end of the bed. No turn down service or towels provided for our second day, no housekeeping.
Poor 1.0
Cons: The hold price is ridiculous and if you wanna use another card u pay twice as much so $500 for one night🤬
Excellent 10.0
Pros: Great stay
Cons: I paid through 3rd party and they charged me 250 hold on room when any other time it was 75 never pay that way again
Excellent 10.0
Pros: Great location, close to the leading shopping mall, large parking lot, nice and helpful staff, great and well maintained room, phenomenal view of Syracuse from the 5th floor room, overall great hotel to stay in.
Cons: Breakfast could have more choices, but it may be affected by COVID-19 restrictions.
Excellent 8.8
Excellent 10.0
Pros: The mall was at the back door and it was super conscientious to the airport!
Cons: Nothing it was amazing!
Excellent 10.0
Pros: The hotel was clean nice quiet friendly staff will for sure stay again
Cons: Nothing at all was absolutely great
Poor 1.0
Pros: Swimming pool
Cons: No heating
Good 7.0
Pros: Convenient location to shopping and airport
Cons: The pull out sofa had stains on it which was creepy. The fridge did not work but staff replaced it promptly with one that did work.
Excellent 10.0
Excellent 10.0
Pros: I enjoyed the overall style and cleanliness of the environment. The entire inside of the building in general. I also loved the amount of lighting available within my suite! Very adequate. Very peaceful environment also.
Cons: As of now, I liked the experience so much I can't think of what I didn't like. I'm sure it is just something minor. Maybe in my next survey I will have something to share about my embassy suite the next time I stay there.
Excellent 8.0
Pros: Staff friendliness
Cons: Pool-unsupervised teens in pool Trash in hallways
Excellent 10.0
Pros: Very large in size. Felt like I was in a large metro area.
Cons: Not a big deal but the on site restaurant could have a larger food menu.
Excellent 10.0
Pros: Location
Cons: no hot tub
Excellent 8.0
Pros: Convenient location
Cons: Handle on the slide door to the bathroom too close to the doorsill.
Excellent 10.0
Pros: Loved the suite setup! The rooms were clean and comfy, great breakfast, nice and new construction.
Cons: The pool seemed a little dated and happened to be a little cold the day we were there.
Excellent 10.0
Pros: The hotel was amazing and the staff were very hospitable.
Cons: Great hotel
Excellent 10.0
Okay 5.0
Pros: The proximity to Destiny Mall and the happy hour
Cons: I was told there was a hot tub, but in fact there was not and I was not allowed to switch my reservation to another Embassy Suites that DID have one. The rugs were absolutely disgusting. I don't think it had been vacuumed. There was old food in fridge.
Mediocre 2.0
Pros: Price and large rooms
Cons: For a brand new facility, it was filthy, rooms and common spaces, untrained staff, "shady" and drunk clientele, confusing entrance, very loud and uncontrolled, elevators didn't work and were always backed up, smell of weed in the hallways, crowded pool
Good 7.0
Pros: It's close to the mall, within a short walk to the covered bridge from the parking lot. Staff was friendly and accommodating when I asked to have multiple families placed in rooms near eachother. Having the free breakfast and restaurant on site was good.
Cons: Breakfast set up is illogical and confusing when crowded, which it was on our stay. Restaurant staff is kind, but not ready for large dinner groups. We has 15 in our group; half were served their food 20 minutes after the first half! That wasn't great.
Embassy Suites by Hilton Syracuse Destiny USA - Syracuse
Rated no. 3
8.6
Excellent 8.6
Based on 797 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
9.5
Location
8.5
Overall
9.3
Overall 8.5 Excellent
Based on 574 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
9.5
Location
8.5
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.4
Services
8.5
Staff
8.7
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.8
Location
8.4
Services
8.6
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Location
8.6
Services
8.8
Staff
8.9
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.0
Services
8.2
Staff
8.6

Good 7.0
Pros: King bed was so comfortable. Good location.
Cons: No bathtub. Small rooms. Fire alarm first night of stay. Not the hotels fault but stunk. Next night tornado warning alarm.
Excellent 9.0
Pros: Pool, room clean, staff polite
Cons: Heating unit is noisy
Excellent 9.0
Pros: Property has modern amenities and wonderful places for pictures. Just five minutes to wonderful restaurants and dessert shops!
Cons: Pillows are not firm
Excellent 10.0
Pros: Breakfast was delicious. Bed was comfy. Pool was amazing
Cons: Nothing it was awesome
Excellent 8.0
Pros: The rooms are a little small, but the bed is very comfortable. The front desk clerk, Zakh, provided exceptional service. Good breakfast choices. Very convenient location close to I-81. Good food options nearby. Overall, my family and I were pleased with our one-night stay at this hotel.
Excellent 8.0
Pros: Style of lodging, by water
Cons: Had to change rooms ac not working
Excellent 9.0
Pros: Reasonable
Okay 4.0
Pros: The lobby In the outside area next to the lobby.
Cons: The fact that I wanted to have a water view when I booked. Which is what I thought I booked that was the whole purpose and reason for picking that hotel. And was disappointed when I did not get that. Instead I gotta city of you right on the street noisy across from a construction site Needless to say I was very disappointed. On the second floor And when I asked to get a Room on a higher floor, because it was at the street I was told they were booked up that was for members only and for their pilots. I was charged more money than what I expect it And the hotel couldn't explain to me why it was almost $60 more than what I booked for. And said it had to be an issue with booking.com it wasn't with them. Come to find out it was with the hotel a extra holding fee.That is what was on my credit card statement. I even checked out a day early
Good 7.0
Pros: I loved the design of the interior when you first walk in . Also the room was well put together.
Cons: Not enough condiments for the guest. Things such as vending machines
Excellent 10.0
Pros: Very close to the destiny mall was the best choice for hotel.
Cons: The hotel was great the staff was very friendly and very clean hotel . I definitely recommend anyone to stay at this hotel .
Mediocre 2.0
Cons: One closet door was missing; only some of the tv channels worked.
Poor 1.0
Pros: It¿s sad that I can¿t really think of much. The showers were decent I guess although the water pressure was terrible. Free parking. Some places charge you up to $20 a day. Nice for kids to be able to go walk down by the water. We did NOT enjoy stay.
Cons: Currently COVID-19 pandemic, listed as exceptionally clean. FALSE I had to clean our room, and found toenails on the floor, the wallpaper was peeling off the walls. NOTHING was open, pool closed, RESTAURANT closed, no food offered for sale,could go on!!
Excellent 9.0
Pros: Everything
Excellent 10.0
Pros: clean and modern
Cons: Hard to find on GPS and there was construction nearby.
Good 6.0
Pros: , he tried to accommodate us the best he could. He brought us clean sheets and he answered our questions, gave suggestions, he was very polite. Please get some help, again he was great. I had a harbor view and that was nice.
Cons: The 1st rm had stuff on the walls, bed had something on the sheets, the mirrors you could see where the staff couldn’t reach to clean in all the rooms, shower wasn’t very clean. The 2nd rm looked like the first one. 3rd rm had dents in the s
Okay 4.0
Cons: The staff should have asked us if we wanted an accessible room, as there wasn't hardly any furniture, the TV was at least 15 feet from the bed. Also bathroom outlet didn't work.
Excellent 9.0
Pros: The price.
Cons: Location was a bit far from downtown.
Excellent 10.0
Pros: location was great, near the mall, close to downtown.
Cons: Shuttle was not running when we needed it. Heater/AC unit cycled alot throughout the night and was loud.
Mediocre 3.0
Cons: It was on a main road. The parking lot was across a busy street. The heater was definitely not working in my room and there were no comforters on the beds! This hotel is an upgrade from a motel. Very disappointing!!! The hallways are very dark.
Poor 1.0
Cons: This hotel used to be the best in the area, now with rude and in/helpful staff and no up keeping what so ever their good name is falling apart.
Good 6.0
Pros: The level of cleanliness and is getting worse every time I stay at this place.
Cons: Used to have a nice staff but not anymore..
Excellent 8.0
Pros: clean
Excellent 10.0
Pros: Hotel staff was very nice.
Cons: Rooms are on the smaller side.
Excellent 10.0
Pros: Extremely clean rooms
Excellent 10.0
Pros: Great location.
Excellent 10.0
Pros: Very clean and pleasant staff
Cons: Hallways were a bit narrow and the door to my room was really heavy and tough to close tightly.
Excellent 10.0
Pros: funky nice hotel. not far from the action, but you need a car to get anywhere.
Excellent 8.8
Cons: The sheets could have been laundered better. It still had some lingering smell.
Excellent 9.1
Pros: Stylish hotel, very comfortable bed, free shuttle!!
Excellent 10.0
Pros: We liked the modern vibe and friendly staff at the desk.
Cons: The air conditioning fan is extremely LOUD and the temperature swings in the room through the night were significant. Otherwise a great experience.
Excellent 10.0
Pros: It has a small pool, which was perfect for my young kids. The beds are confortable. The shower and the toiletries were very nice. The hotel had a neat, boutique vibe to it. I'd stay there again.
Cons: I wish it had included complimentary breakfast. Their ala carte options were over priced.
Aloft Syracuse Inner Harbor - Syracuse
Rated no. 4
8.5
Excellent 8.5
Based on 574 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
8.3
Overall
8.5
Overall 8.5 Excellent
Based on 378 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
8.3
Overall
8.5
Cleanliness
8.7
Comfort
8.8
Location
8.3
Services
8.5
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.2
Services
8.3
Staff
8.7
Cleanliness
9.1
Comfort
9.3
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
9.4
Comfort
9.1
Facilities
8.4
Location
8.1
Overall
8.4
Cleanliness
9.3
Comfort
9.1
Location
8.9
Services
8.3
Staff
9.2

Excellent 10.0
Pros: Everyone was extremely friendly, the room was clean and comfortable. Will definitely stay with them again.
Good 6.0
Cons: The room next to mine was very noisy and the children continuously knocked on my door thinking it was their room.
Excellent 10.0
Pros: Everything. The room was clean, big, and over i was more than just comfortable. The staff were very helpful and very considerate and kind. I appreciate that.
Cons: N/A
Excellent 8.0
Pros: The hotel.was very clean
Okay 5.0
Pros: Location
Cons: Pool was down and that was why we choice that hotel
Excellent 10.0
Pros: The breakfast was good. The staff were friendly over all a very good experience
Excellent 8.0
Pros: It was peaceful and fairly clean compared to other places I stayed.
Cons: The fridge in the room I stayed froze everything and there was no dial to adjust the temperature. The staff were not always easy to get in touch with by phone and at the front desk. (They weren't overly busy either)!
Excellent 8.0
Pros: I love the modern decor and overall style
Cons: I wish breakfast was hot. I stayed in a Hampton Inn in Rochester and they did individually wrapped breakfast sandwiches.
Excellent 10.0
Pros: Hotel Cleanliness and Friendly staff
Cons: I did not like the Grab and Go breakfast options. I know it’s a temporary circumstance under the pandemic but there still should be a reasonable hot breakfast option.
Excellent 10.0
Pros: Clean quite and Hotel staff and hotel employee. Both were able to answer questions and give hints to the next time I stay. I Loved it.
Cons: No!
Excellent 10.0
Pros: It was clean and the price was right
Good 7.0
Pros: Quiet area. Easy check in and check out. Friendly staff
Cons: Due to the pandemic there was no housekeeping service. We have to deal with garbage during our stay and make our beds. A little disappointed but I can understand due to the situation that we are going through. The total cost was higher that the published
Poor 1.0
Cons: Filthy rooms.
Excellent 10.0
Pros: The bed and especially the bedding. So comfortable I ordered some for home!
Excellent 9.0
Pros: Cleanliness
Cons: Small pool cloudy
Excellent 10.0
Pros: Hotel was clean! Our previous hotel the night before was a mess with leftover hair in places...ick. we thought the entry was really pretty and staff were friendly and greeted us promptly. The room was comfortable and in a great location...away from the f
Cons: We did notice the guests in front of us were offered bottles of water when they finished checking in. We thought maybe they were members but then I realized I was a Hilton member too and wasn't offered.
Excellent 10.0
Pros: Vet clean, staff from front desk to the women passing out water bottles at breakfast were very friendly and helpful. I would definitely stay there again.
Cons: There were no fridges in the rooms for beverages, other than that I was very pleased with our stay.
Okay 5.4
Pros: Very clean, quiet.
Cons: Terrible internet connection, not useable. Run down neighborhood, unsure how safe it is.
Excellent 10.0
Pros: Prompt and courteous people
Cons: No
Excellent 8.2
Pros: Comfortable room, clean,friendly staff, good breakfast, coffee in lobby and rooms a plus. Microwave and fridge in room. Nice place to stay for an over night trip. easy to find and plenty of parking.
Cons: The air conditioner didn't work well at cooling the room. it was a noisey inn. Also some of the breakfast items were all gone and not replenished. Good
Okay 5.0
Pros: I requested extra towels in the room because my family of 5 on the trip and it was provided. The pool but didn't care for walking theew the lobby to get there. Different enter cr would of been nice.
Cons: Was looking for a warm hot breakfast as stated in the registrations but when leaving Sunday we had to stop some where else to eat. The food was not gd . The lady did the best that she could by her self . She said all her help Called in.
Excellent 9.4
Pros: wife loves the pillows .
Cons: location
Hampton Inn & Suites By Hilton Syracuse Dewitt - Syracuse
Rated no. 5
8.5
Excellent 8.5
Based on 378 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.9
Location
8.4
Overall
8.9
Overall 8.3 Excellent
Based on 318 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.9
Location
8.4
Overall
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Location
8.5
Services
8.2
Staff
8.6
Cleanliness
8.2
Comfort
8.2
Location
8.0
Services
8.2
Staff
8.2
Cleanliness
8.3
Comfort
8.2
Facilities
8.5
Location
8.1
Overall
8.0
Cleanliness
7.3
Comfort
7.3
Location
8.1
Services
6.9
Staff
8.1

Okay 4.0
Pros: The restaurant food was good
Cons: We were traveling through and wanted a hotel near the highway with a restaurant. Room was dirty. There were stains on the sheets and beds. The layout of the hotel was inconvenient with room very far from elevator.
Excellent 9.0
Pros: Clean and security guards by elevator
Cons: The evening on the 28 we had to book another night on the 29. the man said since it was a third party reservation on the 3 nights prior he couldn't help us and that I had to reserve another night online. Then when I did all there was was a double room 2 beds so I called and he told me after I paid booking the next day he'd give me a discount since we were in a single room king bed . Next day when I got my receipt it was 205.65. he didn't make things right. Was not happy about that.regatdless of who paid the other 3 nights w 4 nights stay total I should not have had to pay more for the one night
Okay 4.0
Pros: The staff was very polite and everything was clean
Cons: The shower pressure was very low and the tub drainage was poor
Okay 5.0
Pros: Location/ pool
Cons: Room did not meet price point
Excellent 8.0
Pros: Breakfast was a great price and staff was very friendly
Cons: Room next door was loud all night.
Excellent 10.0
Pros: Very nice and comfortable place, staff was very good food he only reason I gave 90% instead of a hundred is That, the housekeeping service is poor. I stayed for 2 night no housekeeping to clean the room and I did not get towels me and my 2 kids used the
Cons: No
Excellent 10.0
Pros: Cleanliness by far. Good beds.
Poor 1.0
Pros: Customer service
Cons: Smell and welcoming was horrible
Good 6.0
Pros: The location and the excellent coffee.
Cons: The elevators were very far from the entrance. There was a noticeable blood stain on the blanket on one of the beds.
Excellent 10.0
Pros: It was very nice. I would recommend it.
Cons: Our room was very nice, but it had the faintest smell of past cigarette smoke. It was a non-smoking room. It had been thorougly cleaned,but that faint stale smoke smell was still there. It wasn't enough to complain about or change rooms.But, I noticed it.
Okay 5.0
Pros: Easy check-in, masks available, room seemed very clean
Cons: People walking around with no masks despite masks being required.
Excellent 10.0
Pros: Clean, not crowded.
Cons: Wish we could pick where our room is located...
Okay 4.0
Cons: Size of bathroom, needs updating, sliding doors barely open
Excellent 10.0
Pros: The air conditioning worked great!
Good 7.0
Pros: Location and price
Cons: The only thing that bothered me was the smell of the room. It smelled musty/dirty.
Good 7.0
Cons: Room was cold, heat did not seem to work
Good 7.0
Pros: Comfortable bed
Cons: No
Excellent 9.0
Pros: We had our Thanksgiving party here .The room was was big enough for our stat but we had to clean it up a bit after we moved the couch ..
Cons: The manger was great ,he brought is extra chair when the front guy said he couldn't do that .Breakfast was good ..pool time was fun
Excellent 10.0
Pros: Pool and hot tub Food was good
Okay 5.0
Pros: New decor
Cons: apparently incapable of delivering a feather free room even after a weeks, call ahead, a morning reminder call, and 3 different trips to front desk. Did not have our pre paid room. Gave us a king when we paid for a double. did not comp breakfast or off
Good 7.0
Pros: The balcony with the King Room was nice
Cons: The pillows were too soft and flat, there was no microwave in our room, and the hot tub at the pool was never hot!
Poor 1.0
Cons: Heat did not work in the room, room was not so clean.
Mediocre 2.0
Pros: Leaving.
Cons: Room did not have a tub. When asked for a change of rooms, front desk was not friendly with mostly one word responses (no) and not apologetic. No one mentioned comp breakfast until I asked.
Good 7.0
Pros: Location is good.
Cons: Room was not quite as bright and cheery as I remember. I stay there every year and it seemed a little old. It was in the very back of the hotel and it could use an upgrade.
Excellent 8.0
Pros: the location
Cons: the breakfast buffet was not included in the cost.
Good 7.0
Cons: Breakfast is not free.
Okay 5.7
Pros: The front desk staff was very accommodating when I had unusual needs.
Cons: The grand ballroom was freezing cold all day during the music conference. The closet in my room had peeling wallpaper and black mildew. There was trash on the floor between the left nightstand and the bed.
Excellent 10.0
Pros: everything was so perfect
Cons: well the elevator was the only problem I guess they said the elevators really really slow
Excellent 10.0
Pros: Very clean and comfortable. Nice amenities. Good food.
Good 7.0
Pros: Great location pools are a plus with indoor and outdoor. Nice happy hour by the cabanas too
Good 7.0
Pros: The exercise room and the quiet room.
Cons: The person who checked me was rude. She did not give me any room options and it took her over 15 minutes to check me in.
Good 7.0
Pros: small double beds
Cons: noise small double beds poor finish, not up to Doubletree standards poor front desk staff
Okay 5.0
Pros: Location was great and enjoyed the new restaurant
Cons: Cleanliness was lacking with rooms not being made up and comforters that had oudours or soiled. The rooms overall were dated but comfortable despite the cleanliness.
Excellent 10.0
Pros: Hot tub and pool are great, well stocked with towels. The room was clean and comfortable, and the staff was friendly.
Cons: No vending machines or options for food. They had limited drinks at the front desk that were overpriced, and the restaurant served breakfast that also seemed kind of steep.
Okay 4.0
Pros: I don't think that I liked anything. I specifically booked the hotel for the jacuzzi. I had trouble finding the entrance and when I did find it, I was extremely surprised to see the cba football team? What the heck? The conference rooms are there too. idk
Cons: Everything. ..the staff was pleasant, but didn't want to be there. The entire building was in renovation. long overdue. .. I would like a good bed for ---bucks a night, my mattress was totally worn out. I have never stayed in a poorer quality Hilton hotel
Poor 1.0
Pros: Free parking and wi-fi
Cons: Room was old and dirty, as was hotel. Restaurant staff were very nice but desk attendants were lacking.
Poor 1.0
Cons: I have bug bites showing up now, looks like bed bugs. I not happy about that. Other than that the trip was fine.
Poor 1.0
Cons: Bad management
Okay 4.0
Pros: The pool and the friendly people.
Cons: The room smelled like mildew. We had to spray air freshener.
Poor 1.0
Pros: Location
Cons: No refrigerator even after requested for 2 days No microwave Ice machine broke so we had to go up 3 floors for ice James at the front desk is a liar the Reservations SUP insulted us with a $30 gift card for 2 people to eat dinner and have drin
Poor 1.0
Pros: I asked for a king bed and booked a king bed I got two doubles I was upset
Excellent 8.2
Pros: Room cleanliness was great Love their chocolate cookie gift upon check in and the candy bar in the room Very convenient off 90 thruway Cost was great for location and overall hotel quality Thank you for complimentary breakfast buffet
Cons: Mattress comfort & quality was Just OK The restaurant is to the left of the front hotel entrance and there was loudness I stayed on the Hilton Honors level and noticed the noise level adjacent to my room and one level below. More sound-proofing needed
DoubleTree by Hilton Syracuse - Syracuse
Rated no. 6
8.3
Excellent 8.3
Based on 318 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.3
Location
9.0
Overall
9.0
Overall 8.3 Excellent
Based on 240 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.3
Location
9.0
Overall
9.0
Cleanliness
7.9
Comfort
8.1
Location
8.8
Services
7.8
Staff
9.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.3
Cleanliness
8.6
Comfort
8.2
Location
9.1
Services
8.2
Staff
9.0
Cleanliness
9.5
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.3
Cleanliness
8.6
Comfort
8.4
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
7.5
Comfort
7.1
Location
8.8
Services
7.5
Staff
9.3

Poor 1.0
Pros: Location
Cons: Room smelled like smoke. I booked a room with 1 queen bed and got a room with 2 full beds. No breakfast, just a crappy snack bar. I won't stay here again.
Excellent 9.0
Pros: Good size room with full size fridge, dish washer, stove and workspace.
Good 6.0
Pros: The staff were kind and helpful.
Cons: The accommodations were mediocre, not perfectly clean and the bed wasn’t comfortable. Need to remember to vacuum the corners. Also, the room had a funny smell.
Excellent 8.0
Pros: nice bed, kitchenet, clean and comfort
Cons: fire alarm went off in the middle of the night
Good 7.0
Pros: The location was great. There was full service refrigerator in the room.
Cons: I was downgraded from the room I reserved. Didn't receive a credit.
Excellent 10.0
Cons: I came into town to attend a funeral. The staff knew this and was very accommodating which I will always appreciate and remember. The manager, In particular, was great. I communicated with her before I came and she was very responsive.
Excellent 10.0
Pros: Nice staff and clean / quiet room
Cons: None
Excellent 10.0
Pros: Room was clean, bed was comfy. I was able to cook dinner in the kitchenette. Before checking out, threw everything in the dishwasher and ran it. Full size refrigerator with ice maker inside the freezer. Airport shuttle service starting at 4am was great!
Cons: No
Excellent 8.0
Pros: Location
Cons: No
Mediocre 3.0
Cons: Found feces in the room behind night table when I needed a wall outlet. Hotel would not let me book again. They lied about availability.
Excellent 10.0
Pros: Service and availability
Cons: No
Poor 1.0
Pros: Convenient to NY Thruway. Good food close by.
Cons: No.
Good 7.0
Pros: The separation between the bedroom and living room. I booked a suite and needed that space. Also masks were required because of Covid.
Cons: The room was a little dated in terms of the cabinets and appliances. Mattress for sofa bed wasn't comfy.
Poor 1.0
Pros: Seeing as how I didn’t get to stay there as I was sold a room that wasn’t available.....I didn’t like much.
Cons: Maybe don’t sell rooms that you don’t have.
Excellent 10.0
Pros: The room was very good sized and set up very nicely for the time that I was there. I needed a home away from home/office space and it worked wonderfully for that.
Cons: They were suffering from an ant problem.
Excellent 8.0
Pros: Location.price.
Excellent 10.0
Pros: The staff first and foremost. The woman who checked me in was so sweet and understanding and the young man that worked overnight at the desk was awesome as well. Very welcoming, friendly and helpful.
Cons: That I couldn’t stay longer.
Excellent 8.0
Pros: It was very clean and the staff was very helpful.
Cons: It is one of the few hotels that does not offer breakfast.
Excellent 10.0
Pros: location
Okay 4.0
Pros: Close to airport
Cons: Front desk person was supposed to change or room for 2nd night after being gone all day away from hotel arrived back and still was booking in same room and the room was still dirty and never cleaned,tv never worked both nights and ac shuts off during nigh
Good 7.0
Pros: The staff at night.
Cons: It was very dirty in the bedroom the walls, doors and handles. The halway walls and carpet was very dirty. Not much hot water.
Excellent 8.2
Pros: Great location and great surrounding conveniences and accommodations.
Okay 5.0
Pros: Very convenient for our purpose of the visit. Some very good eating places within walking distance. The young lady who worked the desk Saturday and Sunday  was extremely nice and had a great sense of humor. She should be the manager!!
Cons: The air conditioner in the room would not cool. We mentioned this every day during our stay, and it never got fixed. We opened the window, but it only opened about 3 inches, so the room stayed warm.
Poor 1.0
Pros: The room was decent.
Cons: Got double charged by the hotel which threw off my finances for the entire trip my boyfriend and i planned when he flew out from michigan
Excellent 10.0
Pros: Friendly, attentive staff; easy check-in (including how to access complimentary wi-fi); comfortable suite; easy access to the business I was visiting as well as local eateries. Regular noon check-out time was also appreciated!
Cons: Room lighting could be a little brighter, but this is a very minor criticism.
Good 6.8
Pros: Location was good, easy access to the airport. Rooms were fine. Nothing special.
Cons: The place was sufficiently comfortable although nothing special.
Candlewood Suites Syracuse-Airport - Syracuse
Rated no. 7
8.3
Excellent 8.3
Based on 240 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
6.0
Location
9.1
Overall
6.0
Overall 8.2 Excellent
Based on 277 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
6.0
Location
9.1
Overall
6.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.4
Staff
9.1
Cleanliness
8.3
Comfort
8.4
Location
8.9
Services
8.0
Staff
9.1
Cleanliness
8.3
Comfort
8.8
Facilities
6.0
Location
8.8
Services
7.9
Cleanliness
8.9
Comfort
8.6
Facilities
6.0
Location
9.3
Overall
6.0
Cleanliness
8.6
Comfort
8.2
Location
8.9
Services
8.1
Staff
9.0

Okay 4.0
Pros: The room it's self was nice enough, worked for me to travel for work training and back.
Cons: Really wish they had a mini fridge and microwave available. Also really wish the walls weren't so thin.
Excellent 9.0
Pros: Offered free shuttle to restaurants in the area Friendly staff and respectful The air conditioning didn’t turn on and the front desk quickly called someone to fix it.
Cons: Air conditioning wouldn’t turn on
Excellent 10.0
Pros: It was close to the airport. Easy to get the motel
Cons: The bed was to hard and you had to go all the way down to the first floor to get ice and drinks. Had trouble with the soda machine. Would only take so much of my money then had to start over. Ended up with a lot of change
Excellent 10.0
Pros: It was the breakfast for me. 🥰
Cons: The pool close too early
Excellent 10.0
Pros: Lovely, well maintained property with easy access to the airport and other destinations in Syracuse.
Excellent 10.0
Pros: Cleanest motel I have ever seen. Staff was very friendly and efficient
Cons: Difficult to find on first try because it is set back from the road and the internet maps I used pictured it on the other side of the road.
Good 7.0
Pros: The staff was friendly, the hotel was clean, and there was continental breakfast.
Cons: The parking is very inconvenient and the guests above us were fighting very loudly all night long.
Okay 4.0
Pros: Room was very clean
Cons: They did not follow covid expectations .Pool was filled with over 25 kids ,it was a small poolmgor that smountnif kids .Desk manger was not wearing mask .The noise through the walls was unbearable. We left after 4 hrs .Did not stay the night
Excellent 10.0
Pros: How close it was to the Airport. It was EXTREMELY clean and the staff was very friendly. So many food choices besides the hotel that you could walk to. Any hotel that has a Dunkin Donuts across the street is a win for me.
Excellent 9.0
Pros: They took an imprint of my Credit card for incidentals. They charged my card$15. I called two days after departure and they still haven’t taken the charge down. It should of been removed when I checked out
Cons: See Above Comment
Excellent 10.0
Pros: Very close to the Syracuse Airport, and the rate was great!
Cons: Can't think of anything negative - although a microwave in the room would have been an extra treat.
Good 7.0
Pros: The availability of a pool and extended hours. The 24 hour fitness center. And hot breakfast, not grab and go bags
Cons: The rooms were out dated. The pillows were not comfy. There were some items found behind that cleaning missed.
Excellent 9.0
Pros: Friendly staff and pool
Cons: No refrigerator in room
Okay 4.0
Pros: The staff were friendly.
Cons: Did not clean room during 3 night stay. Nor offer explanation.
Excellent 8.0
Pros: It was close to the customers I was visiting.
Excellent 9.0
Pros: The mattresses are excellent and the staff was friendly. The room was very clean and the location was convienent for us.
Cons: There was nothing that I could think of. Overall it was a good experience.
Excellent 10.0
Pros: The room was nice. Breakfast was good.
Cons: The elevator was a little scary.
Good 7.0
Pros: Convenient to the airport and it was clean.
Cons: Ceiling was very thin and I could hear other guests through it. Also the front desk clerk forgot to note my name for the airport shuttle and it left without me. It turned out fine but was annoying especially so early in the morning.
Excellent 10.0
Pros: Heated and well kept indoor pool Excellent warm breakfast
Cons: No
Good 6.0
Pros: Location Friendly Staff Breakfast
Cons: Room had a somewhat offensive smell. Shower head broke from the wall and couldn't be fixed during our stay.
Excellent 9.0
Pros: lovely room, great breakfast, handy to the aorport
Okay 4.0
Pros: It was close to the airport.
Cons: My room had a dirty toilet. I asked for a new room and the host switched me without issue. I scheduled a wake-up call when I first checked in, but I did not receive it. Maybe it was attached to the first room I was in? Hall carpets were filthy too.
Poor 1.0
Pros: Airport Shuttle service was entire reason for stay and shuttle staff was unaccommodating.
Cons: Morning front desk clerk
Mediocre 2.0
Pros: The breakfast biscuits and keirug in the room.
Cons: Most everything
Good 6.0
Pros: greeting at front desk
Cons: WAY past due for an upgrade/remodel stains on the furniture dirty carpet - just worn down
Good 7.0
Pros: New a/c breakfast
Cons: Furniture and bed was very old. You could feel the springs in the chair.
Poor 1.0
Pros: Nothing at all!!
Cons: Management very rude and unprofessional!!
Poor 1.0
Pros: Mixed education on parking and fly when staying at hotel.
Cons: The night auditor wasn't tracking what the day shift staff was informing costumers about parking
Good 6.0
Pros: Close to airport. Good breakfast that opened early. Comfortable beds and pillows
Cons: The shower had not been cleaned and the desk lamp was not working.
Good 6.0
Pros: Location
Cons: Noise level - it always seemed like doors were slamming
Good 6.0
Cons: Booked room at listed price, they charged more for Friday and Saturday night, guess it was the weekend, they should be up front and let you know when you book the room that weekends are extra.
Okay 5.1
Pros: Continental breakfast was OK.
Cons: Overall this hotel is tired and run down. The room smelled like an ash tray, the A/C units were loud and clunky, and the decor felt like the 90's. The elevator was so slow and old.
Good 6.6
Pros: Price wasn't too bad
Cons: The beds were horrible
Holiday Inn Express Syracuse Airport - Syracuse
Rated no. 8
8.2
Excellent 8.2
Based on 277 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.2
Facilities
7.7
Location
8.2
Overall
7.3
Overall 7.8 Good
Based on 268 reviews
Cleanliness
7.9
Comfort
8.2
Facilities
7.7
Location
8.2
Overall
7.3
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.0
Comfort
8.5
Facilities
8.0
Location
8.5
Overall
7.3
Cleanliness
7.9
Comfort
8.2
Location
8.3
Services
7.8
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.5
Comfort
7.8
Location
7.4
Services
7.1
Staff
8.2
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
7.9
Overall
10.0
Cleanliness
8.4
Comfort
8.9
Facilities
10.0
Location
9.1
Services
8.4
Cleanliness
8.4
Comfort
8.8
Location
8.8
Services
7.9
Staff
8.7

Okay 4.0
Cons: Neither the tv or the coffee maker worked. The AC didn't cool the room enough.
Excellent 8.0
Pros: Hotel employee was a good receptionist, good free breakfast choices.
Cons: n/a
Mediocre 3.0
Pros: Convenient location, helpful staff. Did not have breakfast
Cons: The facilities are in need of repair. Rotting posts in front of building. Room showed wear and tear.
Mediocre 3.0
Pros: It was in a nice quiet place within walking distance of restaurants. The price was great and staff was very nice
Cons: Room didn't get cleaned while I was there. Comforter on one of the beds had a big rip in it. Had to lift up the bathroom door to close it.
Excellent 8.0
Pros: Room was clean, comfortable, and affordable. Thomas was very helpful at check-in
Cons: Parking lot needs paving, lobby could use renovations/newer furniture
Mediocre 3.0
Pros: The beds were very comfortable and pretty clean, but not as clean as I like them- dust on headboards, dirty directory book, dusty desk. The bathroom was very clean.
Cons: 1. Although it was posted EVERYWHERE, I was told by a desk clerk when I asked about mask regulation, ¿I can¿t enforce it.¿ That¿s not true. In public areas it¿s mandatory & was posted throughout the hotel. She was rude.
Poor 1.0
Pros: Nice staff. They did offer to move me but I declined. I just won’t go back.
Cons: The room was so damaged, and old The furniture torn from past pet damage. The room was clean, but gross.
Excellent 9.0
Pros: The staff was professional and friendly which helps alot. The room was perfect. It's an aged building but still good. It was quiet. The best part was the private entrance.
Cons: Disappointed that there was only one washing machine which looked dirty and outdated and one dryer inspite of the fact there are over 60 rooms.
Okay 4.0
Pros: The waffle maker. Staff was polite and friendly when checking in and out.
Cons: Found garbage under bed, shower had water spots everywhere like it hadn’t been cleaned. Old furniture and old hotel in general. Bed was AWFUL and uncomfortable. Gross smell in elevators.
Excellent 8.0
Pros: Price
Poor 1.0
Pros: Staff was helpful and understanding.
Cons: entire hotel dirty. first room filthy dirty stained mattress and bathtub and dried skin on the floor. Second sauce on the phone and no cable connecting it. Bathtub was worse. Air conditioning didn’t work and sheets dirty. Third slept on own sleepin
Excellent 10.0
Pros: Great cost for a decent hotel. Thankful for something nice that was dog friendly at a great cost.
Cons: Slight smoke smell.
Okay 4.0
Pros: The staff was very nice
Cons: The hotel is out dated, the rooms smell like cigarettes.
Excellent 8.0
Pros: great deal!!
Cons: toilet is only 10" high way too low curtains let all lights in from parking area
Poor 1.0
Pros: Location and price
Cons: Put us in bad room, 1 out of 2 beds was way to used and heater and alot of noise, when ask to move to another room, they said all the rooms were the same, hotel was maybe at best 5 % full
Excellent 8.0
Pros: Price
Cons: Noise level
Excellent 9.0
Pros: That it has outside door connected to room
Excellent 8.0
Pros: The breakfast and breakfast staff was outstanding
Excellent 9.0
Pros: clean & convenient
Cons: no
Excellent 10.0
Pros: Access directly to my first floor room from outside. Great breakfast. Great rate.
Good 6.0
Pros: The workers
Cons: Apparently it's an older hotel the door to our room 110 locked but there was a space between the door and frame where a stiff wire could be placed between the door and frame and unlock the lock . My wife wedged a chair under the handle
Poor 1.0
Pros: There was very little to like
Cons: There were some kind of biting mites or bugs in the bed. Don’t stay here.
Good 7.0
Pros: Location
Cons: The rooms need some attention. They seem tired and need some TLC.
Poor 1.0
Pros: Nothing!
Cons: Room was dirty spider webs along ceilings floor damp and musty. Terrible stains. Very noisy after 1030 pm!
Good 7.0
Pros: Happy with hotel, was as expected
Cons: No pool or hot tub.
Okay 5.0
Pros: close to thruway, large room
Cons: stained carpet and stain on wall
Okay 5.0
Pros: The night manager was intelligent, pleasant, and accommodating.
Cons: I did NOT like having a bat fly by my head when using the stairwell and then being told the hotel is "aware of it, but the exterminator hasn't come yet." And they missed our wakeup call in the morning. I would NEVER RECOMMEND this property. Shame on th
Good 6.0
Pros: Availability
Cons: No
Okay 5.0
Pros: Microwave and fridge
Mediocre 2.0
Pros: I though the name represented appropriate quality.
Cons: I will not recommend this hotel for the following reason: Both the drain for the bathroom sink and the tub were clogged. The tub filled up with water when I showered, and the sink would fill up when washing my hands. This shows very poor management.
Good 7.0
Cons: Yes the location...I am not used to driving in a traffic circle it was somewhat stressful..
Good 6.0
Pros: Location, staff
Cons: Not really
Okay 5.0
Pros: People were nice , breakfast was good
Cons: Hen leaving my wife checked bed and found bug Very hard to find entrance to hotel
Good 7.0
Pros: Close to Syracuse University
Cons: Old motel, TV did not work, had to get different one. Limited breakfast choices, no syrup for waffles.
Okay 4.2
Pros: Staff
Cons: Room was dirty and out of date. Area is not nice— behind a McDonald’s and abandoned lot
Excellent 9.1
Pros: 24 hr hot water for tea/coffee clean comforters that are changed with each stay lots of pillows
Cons: none
Excellent 8.0
Pros: The cleanliness and business-like attitude the staff exuded.
Cons: Breakfast was empty in areas and had to ask for things
Excellent 8.0
Pros: Room and bathroom appeared clean.
Cons: Hotel is a little dated..carpet, etc could use replacing. Ceiling tiles in bathroom were warped and did not sit properly within frame work. Tissue box in bathroom had one tissue left.
Excellent 9.6
Pros: The staff here was extremely helpfull. The hotel lobby has a home cottage look and feel that appealed to my personality. The beds were second to none and I've stayed at 5 stars that had worse beds. The breakfast was excellent especially since i had a 8 hour drive to my next destination. the hotel was comfortable and was in the process of finishing a remodelling so it was all new and looked great!
Cons: The odor from the carpet glue was strong in the elevators but other then that (was to be expected with all new carpets and walls) the hotel would and will be on my remember list of places to stay in Syracuse NY
Comfort Inn Carrier Circle - Syracuse
Rated no. 9
7.8
Good 7.8
Based on 268 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.7
Facilities
5.0
Location
8.2
Overall
5.5
Overall 7.7 Good
Based on 132 reviews
Cleanliness
7.8
Comfort
7.7
Facilities
5.0
Location
8.2
Overall
5.5
Cleanliness
6.5
Comfort
6.5
Location
7.6
Services
6.4
Staff
6.9
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
8.1
Comfort
8.0
Location
8.3
Services
7.6
Staff
8.0
Cleanliness
7.7
Comfort
7.1
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
8.2
Comfort
8.2
Facilities
6.0
Location
8.4
Overall
6.0
Cleanliness
8.6
Comfort
8.4
Location
7.8
Services
8.2
Staff
8.4

Excellent 8.0
Pros: The location so close to the airport was perfect to me and clean comfortable room
Cons: . Next time I will ask for a room which doesn't require a walk as I am having difficulty with Mobility
Excellent 10.0
Pros: Room was very clean. Water pressure was great, and hot! King bed was comfortable. Heat was exceptional!
Cons: Number of available electric outlets was limited, but I come prepared for that.
Excellent 8.0
Pros: location, big rooms, relative cleanliness, hbo
Cons: too expensive for empty motel
Excellent 8.0
Pros: The location it was handy to everything we wanted to go to
Cons: There was coffee over in the office but by the time you got it back to your room it was cold. A little coffee pot in the room would be much better
Good 6.0
Pros: Stuff and owner were really nice and helpful
Cons: first night the sheets wasn't clean, maybe they were just old but they didn't looked clean but the hotel fixed it the next day. Not really funny when you come from far at 11pm and your sheets looks dirty
Mediocre 2.0
Pros: Cheap Good place to get arrested Great location for any prostitution experience If you enjoy the look of a 1970's motel room, this is for you!
Cons: Dirty Staff had bad attitude No coffee as promised
Good 6.0
Pros: The room was clean and the staff was friendly.
Cons: The breakfast was sub-par and they don't include the $50 deposit in the price you pay online. This was a problem for me because that extra $50 was not budgeted in.
Excellent 8.0
Pros: Quiet and easy access to vechile
Cons: WiFi did not connect properly
Red Carpet Inn North Syracuse - Syracuse
Rated no. 10
7.7
Good 7.7
Based on 132 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: The proprietors are Lovely people. Remarkable and interesting. They fed us very well. Lovely rooms
Cons: Its an older home so it has some older home issues, but nothing serious.. it added to its quaintness.
Barrington Manor Bed and Breakfast - Syracuse
Rated no. 11
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
7.0
Location
7.6
Overall
7.5
Overall 7.1 Good
Based on 517 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
7.0
Location
7.6
Overall
7.5
Cleanliness
8.5
Comfort
7.5
Facilities
7.0
Location
7.5
Overall
7.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
6.4
Comfort
6.4
Location
7.3
Services
6.1
Staff
7.3
Cleanliness
8.6
Comfort
8.0
Facilities
8.6
Location
9.3
Overall
7.3
Cleanliness
6.4
Comfort
6.4
Facilities
6.4
Location
7.2
Overall
6.0
Cleanliness
7.3
Comfort
7.7
Location
7.7
Services
6.9
Staff
8.2
Cleanliness
7.4
Comfort
7.2
Facilities
5.3
Location
7.5
Overall
8.0
Cleanliness
7.8
Comfort
7.8
Facilities
7.5
Location
8.0
Overall
8.5
Cleanliness
7.1
Comfort
7.3
Location
7.6
Services
6.9
Staff
7.7

Excellent 10.0
Pros: Was easy to get to and located close to highway
Excellent 10.0
Pros: The staff are very friendly. The rooms are clean there's no breakfast but there's many places to eat around but they always have coffee
Poor 1.0
Pros: They where willing to change the night I wanted to stay.
Cons: No towels. No extra pillows, the two I hate where flat, no extra blankets or even a cot
Good 7.0
Pros: The beds are very certain comfortable. The tv was nice and the wifi was fast. Staff was very friendly when we needed more towels and toilet paper.
Cons: There was food left 8n the fridge from the people before us.
Okay 4.0
Cons: My shower didnt drain properly. Couldn't figure out how to watch the TV. The outside of the building was filthy.
Poor 1.0
Pros: The fact that i was able to get a refund.
Cons: The place smelled really bad, the front desk person gave us incorrect keys to rooms in use, the rooms looked very bad, nothing like the pictures.
Good 6.0
Cons: The bed mattress seemed old, soft and sagging. Otherwise, all was fine.
Excellent 10.0
Pros: Front office staff upbeat energetic very friendly during both check in & check out
Cons: No
Poor 1.0
Cons: Garbage everywhere and people running around at 2 am cops chasing people
Poor 1.0
Pros: Nothing
Cons: The booking was not confirmed although i had the confirmation from booking.com. the staff was helpful and got me a room but the room smelled like cigarettes. The bathroom was very dirty. It was dirtier than public toilets.
Excellent 9.0
Pros: Staff was very friendly. Room was decent. Price was good.
Mediocre 3.0
Pros: The price was great.
Cons: The first room I was assigned was already occupied. The second room was more or less clean, but was clearly worn - flaking paint, discolored carpet, mostly white bed covers (only a few stains). There was a low level smell of stale cigarette smoke.
Poor 1.0
Cons: No cleanliness
Excellent 9.0
Pros: Staff.
Cons: Prices to high for what their really worth.
Excellent 9.0
Pros: Staff.
Cons: Nothing to really do here
Excellent 9.0
Pros: I like the staff and the room I am in now here.
Cons: The room is a little to much for what it is worth. I believe room should be cheaper.
Poor 1.0
Pros: The room was spacious and comfortable.
Cons: Upon arrival I checked in and proceeded to the room only to find the room unserviced after the previous guest. They then sent me to a room that was all ready occupied. The third room was finally inhabitable.
Poor 1.0
Pros: Location
Cons: Smelled like smoke and when I got home I had to wash all my clothes stunk like smoke.
Mediocre 3.0
Cons: 3 keys that didn’t work. People asking for money in lobby as well as wasted on drugs.
Excellent 10.0
Pros: The staff was friendly house keeping was on point whatever we needed they got it for us.
Cons: the only thing was trying to open the room door lol we just couldn't get it right. but i would go back
Excellent 10.0
Pros: Great staff, comfy rooms, low price
Excellent 9.0
Pros: Clean,quiet,convenient
Cons: Tub area old and repaired
Poor 1.0
Pros: There was nothing to like. After dealing with a bug infested room, front desk yelling at you and piceline that you wait hours for to get back to you, there was nothing to like.
Cons: There was nothing to enjoy. It was a dump.
Good 6.0
Pros: It was cheap, and just off of the highway.
Cons: The vending machines on the first floor were inoperable, the vending machines on the third floor were nonexistent.
Good 7.0
Pros: Fine hotel for the price and star rating
Excellent 8.0
Pros: Nice quite and good location
Cons: all was good
Poor 1.0
Pros: It was on good location
Cons: We froze as the heat did not work. Called the front desk who told us to turn hear off for 10 min then turn back on and surprise that did not work. There were several guests complaining about there being no heat in their rooms either. Do NOT stay here!
Okay 5.0
Pros: The room was clean; the person at check in was friendly.
Cons: Noisy people outside the room late into night; the checkout person not friendly, heater in room was noisy
Good 7.0
Pros: Perfect location, fair pricing, and pet friendly. We like to stay here because we travel with an elderly pet.
Cons: The elevator smells like human piss. Please remove that carpet and replace it with vinyl flooring or something that is easy to clean. I hate using it!
Okay 4.0
Pros: Nearby restaurants.
Cons: Little closet space, counter top space, and the location.
Excellent 8.5
Pros: Value for price was good! Front desk staff were efficient and nice!
Cons: Hotel needs some refreshing! Could tell someone had smoked in the room previously!
Good 6.0
Pros: Clean and comfortable beds.
Cons: No small fridge and no microwave. We brought frozen pizza we baked at home and froze for our trip expecting a microwave. We ended up having to leave pizza in our car overnight so we could eat for breakfast instead for night snack. Very unhappy. Also the person at front desk was very abrupt Nd three the key cards on the counter at us. Fire Her.
Excellent 8.2
Pros: Many hotels/motels would not allow dogs or charge extra for a dog's stay. Not so at the Red Roof Inn. We visited a friend for the weekend and RRI provided an affordable place for us to stay with our pup. Staff were genuinely friendly and even had a treat for our four-legged family member. Can't wait to return the next time we're back in Syracust!
Cons: Was able to hear outside.
Excellent 8.5
Pros: Friendly staff. Great restaurant next door
Cons: Drains didn't work with manual handle (both sink and tub)
Good 7.1
Pros: The room was clean and the beds were comfortable.
Cons: The outside hallways and banisters were dirty.
Mediocre 2.0
Pros: The employee behind the counter was very helpful.
Cons: The room was disappointing compared to other red roof inns I have stayed at and I specifically asked for a smoke free room and it tracked of cigarettes the instant we walked in.
Okay 4.8
Pros: Bathroom was clean.
Cons: Non-smoking room smelled like cigarettes and room change could not be accommodated. Awful soundproofing. Trucks nearby were very loud the entire night. Bedding did not look clean.
Excellent 10.0
Pros: Clean, affordable, comfortable. Cant ask for more then that
Excellent 9.1
Pros: The room was modern, clean and quiet. The entire hotel has been recently updated, so it was quite nice- especially for the price! I would definately stay there again.
Excellent 9.1
Pros: I liked the cleanliness of the room and the free soaps and tissues! I was really impressed by the cleanliness and newness of the room given the really low price for the night. The tv was brand new and it looked like a cool place to hang out and order some food in, if we had stayed longer.
Cons: I didn't like how small the bed was and I was too tired to ask the staff to switch our room. Why would the receptionist put us- a lovely young couple- in a room with two small beds?? My boyfriend thought it was romantic, I could've used a bigger blanket!
Good 6.2
Pros: It was cheap and they don't charge extra for dogs. Free wifi and staff is nice.
Cons: In the winter the door opening to a walkway is colder and has issues. People always walking by your window so you don't open the curtains and therefore don't get much natural light. For hotel stays that's are thru a third party like this, are given smaller than normal rooms. So our room was the smallest. Only reason I'd stay here Ever, is if I had a dog. the decor is outdated
Excellent 8.2
Pros: Truck stop next door and 2 major highways in view made earplugs necessary. Room itself was fine and Italian restaurant Joey next door was good. Dennys next door too as this motel only offered a ot beverage in the morning.
Red Roof Inn Syracuse - Syracuse
Rated no. 12
7.1
Good 7.1
Based on 517 reviews
Details
Reviews

Cleanliness
6.7
Comfort
7.1
Facilities
5.5
Location
7.7
Overall
5.5
Overall 6.4 Good
Based on 434 reviews
Cleanliness
6.7
Comfort
7.1
Facilities
5.5
Location
7.7
Overall
5.5
Cleanliness
6.6
Comfort
7.3
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
4.0
Comfort
6.0
Facilities
4.6
Location
8.0
Overall
4.6
Cleanliness
6.4
Comfort
6.8
Location
7.6
Services
6.4
Staff
7.4
Cleanliness
4.0
Comfort
5.0
Facilities
5.0
Location
6.0
Overall
5.0
Cleanliness
7.0
Comfort
7.3
Location
7.7
Services
6.4
Staff
7.7
Cleanliness
7.1
Comfort
7.7
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
7.0
Comfort
7.1
Facilities
4.0
Location
7.7
Overall
4.0
Cleanliness
6.1
Comfort
6.3
Location
7.2
Services
5.8
Staff
7.6

Excellent 10.0
Pros: Okay
Cons: Everything was good
Okay 4.0
Pros: Location was perfect very convenient for our pet
Cons: I arrived an hour early thinking check in was at 2 The man at the counter was so rude he was busy so he said NO, as you can see we are very busy come back at 3
Good 7.0
Pros: Was nice place to stay. Convenient
Cons: Pub/ restaurant was closed since Covid yet not mentioned
Mediocre 3.0
Pros: Location near friends and places we wanted to see
Cons: It was dirty and despite multiple request to clean it, it was never done. There were bugs in the corners.
Mediocre 2.0
Pros: The pool was nice. the front desk employes were nice
Cons: The rooms were dirty there were no covid precautions. the initial room given was not cleaned and not the room i booked. The door didnt close on the first room. the second room was just as dirty and they wouldnt clean it during out stay. no cleaning service during my entire stay. they only clean once a week and wouldnt replace towels or empty trash
Mediocre 3.0
Pros: Nothing, will not recommend it
Cons: Bathroom had toilet burn marks, bed uncomfortable, smell like smoking room, rug beds are full size room occupancy was 5 but in 2 full beds you cannot fit 5 adults. Rooms and location need a coat of paint because the pictures do not reflect the reality
Good 6.0
Pros: Bed was comfortable, room had nice amenities
Cons: Breakfast was promoted in the booking.com listing. It was a HUGE disappointment; only packaged sweet rolls and granola bars. I understand that state mandated china virus restrictions may prohibit a normal breakfast buffet but the substitute was a pathetic attempt and certainly shouldn't warrant a banner promotion on their listing.
Good 7.0
Cons: The smell of weed in the room was strong
Poor 1.0
Pros: Location
Cons: The first room they gave us smelled like an ashtray, we couldn't believe the cleaner didn't smell it and reported it being that it's a non smoking facilty. The second room the bathtub was full of hair and appeared not to have been clean.
Poor 1.0
Pros: I like nothing about this hotel and you list it 3 stars sad I left and booked at a different hotel
Mediocre 2.0
Pros: The woman at the front desk was personable.
Cons: This hotel should not be classified or marketed as a 3 star hotel. The bathroom was disgusting and falling apart. All furniture needs replacing, pest control needed (ants), windows/curtains need cleaning, carpet needs replaced, door needs replaced, etc
Poor 1.0
Pros: The location is great.
Cons: I have never stayed at a dirtier hotel in my life. This is not a 3 star hotel. There was no one at the front desk when I arrived and no where to be found. I left and came back an hr. later and the clerk was smoking outside. No shower curtain.
Excellent 10.0
Pros: The staff and the room were very amazing
Cons: Everything was great
Poor 1.0
Pros: Fortunately, they listened complain and changed the rooms.
Cons: I changed the room three times. I smell smokes and weeds in the rooms and really filthy. All the rooms are similar poor quality of cleaning and maintenance.
Poor 1.0
Pros: NOTHING AT ALL I made it what I could
Cons: Too many people in the pool not being able to enjoy it the staff , germs no breakfast
Poor 1.0
Pros: We left the room was nasty and the bathroom and the shower was nasty
Okay 5.0
Pros: Cleanliness
Cons: Management didn't take care of fighting at 5 am; went to call to extend reservation and phone didn't work-no cord; management made threatening comments about guests that stayed past check out in front of me. Would not have overslept if mgr. Dealt w. Noise
Mediocre 3.0
Pros: I liked the fact that there pool was on for the customers and it was nice and clean
Cons: the doors to the pool was locked and have to keep getting staff to keep letting us in and no breakfast no kitchen and no bar was open there but other hotels was also no house cleaning available after 4pm and the hotel was leaking in lots of places
Poor 1.0
Cons: Very dirty and out dated. Loud music in adjoining room. Woman at desk was on phone with manager crying and swearing asking for help. Also she was not wearing a mask.
Poor 1.0
Pros: I didn't liked anything about it. I don't gonna come back never.
Cons: Anything,The room was dirty it was spider web everywhere the toilet seat was yellow the bath was dirty I had to take a shower with sandal the towels were dirty and when We ask for some more they didn't have more. It was a totally uncomfortable experience.
Poor 1.0
Pros: Free parking
Cons: No coffee No coffee maker No breakfast No microwave No hairdryer No iron No remote for the TV No lightbulb (I understand that’s not written but should be a given) Dirty Did you see the toilet Seat! NOT USEable Ran out of towels Heat
Poor 1.0
Pros: Not much at all
Cons: They did not have breakfast,rooms had holes in walls,someone tried to get in our room through the adjoining door, curtains were falling, room had a smell of mildew, beds in double room made for one person,they put out room by indoor poor so we were awaken
Excellent 10.0
Pros: It was a nice stay staff was great
Cons: No
Mediocre 3.0
Pros: The room was clean and comfortable.
Cons: We were denied the free complimentary breakfast. Hallways and stairways were disgusting. Vending machine broken. No towels in the pool area.
Okay 5.0
Cons: The king size mattress we had was supposedly new according to the staff, but it was so dented in the center as if a 700 pound gorilla was sleeping there for the past year. We kept rolling towards the center of the bed. We checked in late & tired so....
Mediocre 3.0
Pros: Low water pressure ... poop wouldn’t flush, phones and TV went out, wasn’t fixed for the 2 night spent there, towels and wash clothes had c yellow tint to them, look dirty.. Someone was knocking on window from outside... room doors not secur
Cons: Had to ask front desk to be let in pool, keys didn’t work for the pool, which is annoying. Only 1 wash cloth 2 towels in a King room for 2 ppl had to ask for more ... then no housekeeping on premises. Maintenance working 2 hotels, not available
Excellent 10.0
Pros: Nice big hotel like the game area would return very soon
Cons: When returning this wish the full with open
Excellent 10.0
Pros: Outstanding service
Excellent 9.0
Pros: The privacy and they wasn’t watching you like other hotels
Cons: Tv wouldn’t connect to hdmi
Okay 5.0
Pros: Close to the hwy
Cons: Room next to the pool was not advised of the location. People were partying in the pool very noisy.
Mediocre 3.0
Pros: The location was great , the service and breakfast
Cons: You can hear everything in your room from outside it's crazy
Mediocre 3.0
Cons: Old and in need of a refresh
Okay 5.0
Pros: Staff
Cons: Noise level between rooms and outside. You could hear everything all night
Okay 5.0
Pros: location
Cons: The hotel had many changes from before and not for the better. The day staff at the front desk are very nice and helpful. Nights are very stand offish and not helpful. The housekeeper turned the heat and put on the air conditioner very high Still more
Mediocre 2.5
Cons: Dirty rooms, gnats all over hallway walls and doors and in breakfast area and in food
Good 6.0
Pros: The price
Cons: Terrible breakfast.
Good 7.0
Pros: The staff were very friendly and informative. The beds were nicely comfortable.
Cons: The sink in our bathroom was clogged (I told reception when we departed) so this made it difficult to use it.
Okay 5.0
Pros: Staff was very friendly and helpful
Cons: Hotel seems old and run down the TV channel selection definitely needs work
Excellent 8.0
Pros: Staff was great! Room was clean. Great location.
Cons: Hotel is dated. Water stains, rugs and walls stained, bathroom run bottom sink in when you walked on it
Okay 4.0
Pros: Staff was very friendly
Cons: The pictures I saw online were not even close to the reality
Excellent 10.0
Pros: Breakfast was outstanding as was the girl who set it all up She was a great asset!
Cons: Our check-in was not great as it was 3 o'clock and no rooms were ready.one girl just ignored us but then a second girl stepped in and gave us our room.this took 25 minutes.
Okay 5.0
Pros: nothing
Cons: The hotel was set as 3 star, which is totally out of range, I will give it a 1 star. The frame and mattress are very bad, if you roll over, you will hear big noise. The room is very dark and smells bad. TV is in old fashion, you will spent at least 10s to
Good 6.0
Pros: Friendly service at front desk and breakfast.
Cons: This was not a 3 star property.mire like two.
Excellent 10.0
Pros: The gentleman working at the front desk was a life saver and really helped my husband and I out after a long night in the emergency room after my husband broke his neck. He rolled our reservation over without any hassle since we didnt check in until 5am
Good 6.0
Pros: Room is decent and clean good for a short stay.
Cons: This hotel needs updating. The AC is too loud to have a restful sleep.
Okay 5.0
Cons: Needs to be updated.. Definitely not a 3 star !!!
Okay 5.0
Pros: Location close to airport. Staff was helpful.
Cons: Room did not feel clean--odors, lots of dust, etc. Breakfast was typical (eggs, sausage, bagels, yogurt, etc.) but didn't include any fresh fruit.
Good 6.5
Cons: The fan in our first room was broke and only blew hot hair making the room unbearable. Had to go down to the front deskbnumerous times before they would move us to another room . Which ended up being after midnight
Okay 4.2
Cons: Room desks, furnitures had lots of dust and general cleaniness was just kind of poor. Old feel
Okay 4.5
Pros: Very close to several local venues
Cons: The hotel is in bad shape. The AC did not work, carpeting in room was sticky, there is no hot tub, the wall paper is coming undone, rust on AC grille, bathroom vent did not vent, breakfast was below par. I had asked for additional towels once and was told they would drop them off at the room, but never received them.
Mediocre 3.4
Pros: Beautiful outside view
Cons: A local hotel uses Ramada name. Disappointing . Had to wait to 45 minutes at desk to see a check in staff. No one was around . Room was not very clean. Not even water as complimentary.
Excellent 8.0
Pros: It was a clean facility with friendly staff. The continental breakfast was very nice.
Cons: It was an older facility but still nice
Good 6.0
Cons: The restaurant and bar closed very early.
Excellent 8.0
Pros: Staff was excellent
Cons: Room was a bit rundown but clean.
Ramada by Wyndham East Syracuse Carrier Circle - Syracuse
Rated no. 13
6.4
Good 6.4
Based on 434 reviews
Details
Reviews

Cleanliness
6.7
Comfort
7.1
Location
7.5
Services
6.5
Staff
6.9
Overall 6.2 Good
Based on 109 reviews
Cleanliness
6.7
Comfort
7.1
Location
7.5
Services
6.5
Staff
6.9
Cleanliness
6.1
Comfort
6.2
Location
7.5
Services
5.7
Staff
6.5
Cleanliness
6.9
Comfort
7.1
Location
7.3
Services
6.7
Staff
7.0
Cleanliness
6.5
Comfort
7.3
Location
7.0
Services
6.5
Staff
6.8
Cleanliness
7.3
Comfort
8.0
Location
8.1
Services
6.9
Staff
7.0
Cleanliness
7.2
Comfort
7.8
Location
8.4
Services
6.9
Staff
8.1

Poor 1.0
Cons: No manors at all very unprofessional
Excellent 10.0
Pros: Everything staff very nice and the room was clean and cheap
Okay 5.0
Cons: No one at the desk. Ever!
Excellent 10.0
Pros: Clean affordable room. Convenient location.
Excellent 10.0
Pros: Not bad for that price!
Mediocre 2.0
Cons: I felt like it was a dangerous area. I did not even want to leave my room and had a nightmare of someone breaking in and stealing my car
Poor 1.0
Pros: Room was filthy. Phone smoothered n coveted in dirt. Bathtub ground in dirt, molding above bathroom door missing,wholes in wall,room smelled of mold,chairs severely stained and dirty.
Cons: Chairs in room stained,phone was filthy,wholes in wall,bathroom door molding missing,bathtub was ground in dirt,room smelled of mold,
Okay 5.0
Pros: Near highway
Cons: The smell in the room No elevator
Poor 1.0
Pros: nothing
Cons: location
Poor 1.0
Pros: Nothing!
Cons: Room was terrible, but i couldnt get my money back. My girlfriend shower got cold. Customer service terrible
Mediocre 2.0
Pros: The location was right where I needed to be.
Cons: This hotel was the most dirty I have ever seen! It was obsecely filthy. The room was also very dark and dated. There was tons of road noise as well due to being right off of I-90.
Poor 1.0
Pros: this hotel was under renovation,,very dusty "NOT CLEAN"..the service was Horrible checking in! the room had broken lights,no tv and no clock...we did Not stay..we had to get another Hotel,which was to my preference.
Cons: Over all Not a Good choice!
Good 7.0
Pros: Reasonable price / location, unusual room: queen bed and another bed in small separate side room! Motel was fine for one night
Cons: Breakfast was pathetic: dry cereal, white bread, bagel, juice and coffee - Not much for someone who is wheat-free!
Poor 1.0
Pros: The price when compared to others in the area. The sheets were clean and the room had a big screen TV.
Cons: The room smelled horrible. Like unbearably horrible. Luckily the second-floor window opened, even though there was no screen.
Poor 1.0
Pros: Location
Cons: Roaches in room towels were dirty and stained. Heat in room didn't work. Hole in wall and overall cleanliness was lacking.
Mediocre 3.0
Pros: It was located near the site of my meetings.
Cons: There was no elevator and bags had to be hand carried up stairs to second floor. Also, the hall carpeting seemed to exude an unpleasant odor. Washing and sorting of laundry was conducted in the main lobby.
Good 7.0
Pros: It appears they are working on updating the décor and modernizing the accommodations. It is thoughtless customers that ruin and destroy hotels not owner's, trying to accomplish a pleasant experience for customers that choose to use the facilities.
Cons: Breakfast was disappointing,coffee cups to small and we stayed on 1st floor and I put a towel up against the bottom of door so nothing could crawl in due to large gap. And why did I have to give them my credit card when I booked online???
Good 6.0
Pros: We weren't there long enough to give a rating.
Cons: no
Poor 1.0
Pros: There was not much to like.
Cons: The room was dirty, the fridge did not work, they do not offer breakfast as advertised... not even coffee!
Poor 1.0
Cons: Refrigerator did not work. Limited number of towels. Dirty.
Mediocre 2.0
Pros: The staff were nice. The sheets were clean.
Cons: The TV did not work in one of the rooms and the internet did not work in either of our 2 rooms. The hotel was expensive for what it was and was. It is usually $---- which I would have expected a broken TV but not for $---- (per room for 2 nights).
Rodeway Inn - Syracuse
Rated no. 14
6.2
Good 6.2
Based on 109 reviews
Details
Reviews

Cleanliness
5.0
Comfort
6.0
Facilities
5.7
Location
6.1
Overall
5.7
Overall 4.9 Okay
Based on 175 reviews
Cleanliness
5.0
Comfort
6.0
Facilities
5.7
Location
6.1
Overall
5.7
Cleanliness
4.0
Location
6.0
Overall
6.0
Staff
6.0
Value for money
8.0
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.0
Comfort
6.8
Facilities
6.0
Location
5.2
Overall
5.6
Cleanliness
2.0
Comfort
2.0
Facilities
4.0
Location
8.0
Overall
4.0

Excellent 8.0
Pros: Location and price
Cons: Needs to be more clean
Excellent 8.0
Pros: Clean
Okay 4.0
Pros: Nice room
Cons: My wallet came up missing.
Excellent 10.0
Pros: The room was very clean and the staff was excellent.
Cons: The desk cair was uncomfortable as I had to do a lot of computer work and it was a hard chair and not a real desk chair.
Mediocre 2.0
Pros: Location
Cons: It seemed run down and needed some TLC.
Excellent 10.0
Pros: Really nice and clean nice staff
Cons: I love everything
Excellent 10.0
Pros: Tha location makes it very convenient for me to be able to get what I need and not have to travel so far.
Okay 4.0
Pros: Location is great and front desk staff on arrival was great but even before check out, housekeeping staff was aggressively chasing me out of my room. This was sad because I had informed the front desk that because of my fractured Right Hand, I was trying
Cons: Housekeeping staff attitude Was most unfriendly, porous door that the lights in the corridor And outside noise permeated into the room, even from the neighboring room noice.
Excellent 10.0
Pros: The two times I decided to extend my stay, the employees were polite, knowledgeable, and very understanding with my confusions. Every time I find myself shopping in Syracuse again, I’ll be staying at days inn on Thompson road!!
Okay 4.0
Cons: One of the dirties place I’ve ever been in. No hot water.
Good 6.0
Pros: The convenience of the location.
Cons: My room had gnats and flies. Even after I killed the ones I saw. The mirrors were streaky and not cleaned very well. The shower curtain was absolutely disgusting. It had dirty soap scum all over it. And the “fitness” room had no sanitation su
Excellent 9.0
Cons: Breakfast was not available
Poor 1.0
Pros: The bed fell off the wall and when I went to tell him about it the young man was disrespectful and I refuse to tell my friends about it . Then the othe room ace was so loud and the only had sheets o. The bed no blankets.
Good 7.0
Pros: Very comfortable bed
Cons: Very out of date. The headboard was falling apart.
Mediocre 3.0
Pros: Location was ok
Cons: Has fallen into disrepair
Okay 5.0
Pros: It was in an area of Syracuse that was very quite.
Poor 1.0
Cons: I was scratching all night and wake up in the morning to see a bedbug walking on bed
Poor 1.0
Cons: Bedbugs
Excellent 8.0
Pros: Location & friendly staff
Cons: No breakfast, broken vending machime, cleanliness left room for improvement
Poor 1.0
Pros: Leaving it.
Cons: It was filthy and run down. I stayed four days and when I got coffee in the morning the night shift desk clerk was always asleep on the couch in the lobby. No breakfast available. Other guests looked like drug addicts. Would NEVER stay there again.
Poor 1.0
Pros: Absolutely nothing
Cons: The staff was unwilling to take my complaint about the room. There was poop all over the bathroom door, rotting milk in the mini fridge, dirty sheets and comforter, and beads all over the floor.
Mediocre 2.0
Pros: This hotel should be a one star. It was gross. I would never recommend it to anyone. I had to go to the bathroom and there were floaties in the toilet, it was gross.
Cons: It did not feel clean at all. It was gross, and cheap so technically Ingot what I paid for.
Okay 5.0
Pros: Employees were very nice and friendly.
Cons: The heater was very noisy. The outlet that the bedside lamp and alarm clock were on did not work. Bathroom room floor was grungy.
Good 6.0
Pros: Price and location Free breakfast and parking Staff friendly
Cons: Very old and outdated rooms not like typical Wyndham quality for Days Inn. Carpet and walls need upgrade. Had fruit flies in my room.
Poor 1.0
Pros: Location
Cons: The room was freezing when we arrived with heaters off..despite we booked online and suffered for 4 hours mid night with 2 little children to warm up the room.
Poor 1.0
Pros: Absolutely nothing. First there was no hotel shuttle to and from the airport. I spent $35 on Uber. The first two rooms did not have locks on the door. The third smelled like cigarettes.
Cons: No shuttle, no locks on doors 221 and 211, cigarettes smell in third room that was dirty and outlets did not function. Unplugged everything cause I was worried of a fire.
Good 6.2
Cons: There were men that were not even staying at the hotel in the lobby watching the sports channel, drinking beer, and eating pizza all night and all weekend. It made for an awkward environment coming and going.
Excellent 9.0
Pros: This place is a real bargain!
Poor 1.0
Pros: Nothing. I felt unsafe.
Poor 1.0
Pros: Nothing
Cons: Heater not working in winter
Mediocre 2.0
Cons: Walls of lobby/elevator were chipped and dirty. Elevator light fixtures were missing bulbs and covers. Headboard was ripped and dirty. Chair was worn out. TV was not setup. Shower was dirty and had cracks and hair on wall. Clerk snapped fingers and rude.
Poor 1.0
Pros: Checking out!
Cons: Room was extremely dirty. I was told at checkout it was under construction.Shouldn't have rented it.
Mediocre 3.0
Pros: The parking was no issue.
Cons: Everything in the room was old. Curtains and recliner were peeling.. It wouldn't hurt to reinvest in the inventory.
Excellent 8.0
Pros: Better than that I expect.
Cons: No
Mediocre 3.0
Pros: Convenient to highway and services.
Cons: The place is a dump. Filthy stained furniture in lobby, shabby carpets, mismatched furniture in room and few outlets.
Mediocre 2.0
Cons: Hotel smelled. Room smelled like smoke. Very old with stains everywhere. Dirty. Had to use clorox in the bathroom before using it.
Good 6.0
Pros: location
Cons: high price
Okay 5.0
Pros: breakfest
Cons: no
Okay 4.0
Pros: Location
Cons: It was not very clean or well maintained. We will not be staying there again in the future.
Mediocre 2.0
Pros: The first person at the desk that greeted me was friendly. The bed was comfortable. The television was easy to use.
Cons: The hallway in front of my room was filthy and remained that way until the day before I left. The personnel at the desk except for the first person I encountered were unfriendly and the man never ever spoke to me any of the times I encountered him.
Okay 4.0
Pros: Staff was noce and polite
Cons: It was lacking cleanlyness.
Okay 4.0
Pros: Staff is helping
Cons: Its very dirty
Good 7.0
Pros: The staff are awesome !
Cons: The cleanliness level is different from my own.
Okay 5.0
Pros: Location was GREAT for walking to the store and good restaurant!
Cons: has a lot of work going on and needs a lot of attention.
Mediocre 2.0
Pros: Location
Good 7.0
Pros: The room was nice and clean
Cons: There was no extra blankets for the bed. No TV guide had to figure out channels and it took 1/2 hr for hot water to shower
Good 7.0
Pros: Bed was comfortable, staff very nice
Mediocre 2.0
Pros: Joey's a cross the street fine Italian restaurant
Cons: Broken elevator for 3 years with 4 floors. Housekeeping not doing the job. Cheap updates not holding up.
Good 6.0
Pros: Price
Cons: The desk clerk was responsible for the food at breakfast and she was so overworked that she could not keep up with demand for food and coffee.
Good 6.0
Pros: Right off the highway. Wifi.
Cons: Elevator was broken and the stairwell looked pretty sketchy.
Good 6.0
Pros: The breakfast
Cons: yes,the sink was yellow even the shower
Okay 4.2
Pros: Location, price, breakfast was ok
Cons: Not clean
Mediocre 3.4
Cons: Walls have a lot of marks are dirty. Paint was peeling from the bathroom walls. Carpet looked dirty and stained.
Good 6.5
Pros: Clean room, comfortable bed
Cons: Curtain did not pull closed. Common areas were run down.
Okay 5.7
Pros: The breakfast included in the morning was quite good. Someone seemed to be dedicated to ensuring everything was kept filled and that no one had problems.
Cons: The room was not clean, smelled of cigarette smoke and the bathroom door hit the toilet when opening and closing.
Excellent 9.4
Pros: Comfy beds. Nice shower. Cool TV chair. TV. Free Wifi. Free breakfast. Quiet. Convenient. Nice mini fridge in the room. We were surprised at how nice it was for the price.
Cons: Wish there was just a little more for the breakfast, but really it was fine.
Mediocre 2.0
Pros: Poor location, miserable staff.
Cons: Rude staff, wasn't the cleanest hotel by any measure.
Excellent 8.5
Pros: Had everything I needed in the room for a short stay: desk, coffee maker, ironing board, hair dryer. Room was very comfortable and clean. I liked the waffles at the continental breakfast. Plenty of free parking. The staff was very nice and let us switch to a room with 2 beds instead of 1 even though it's technically against their policy to switch room types if you book through a travel website (kayak,com)
Cons: Non-smoking hallway and elevator smelled strongly of cigarettes. I wish the entire hotel was non-smoking.
Days Inn by Wyndham Syracuse - Syracuse
Rated no. 15
4.9
Okay 4.9
Based on 175 reviews
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