Prices are in New Zealand Dollars.

favehotel MEX Surabaya

Jl. Pregolan, 1-5, Surabaya 60262, Indonesia
+62 315 355 508

Cheapest
rate per night

7.5

Good
based on 169 reviews
favehotel MEX Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Nusatrip.com $21
Agoda.com $26
KAYAK $27
Nusatrip.com
Agoda.com
KAYAK

Good to know

Value for money

7.6

Distance to city centre

2.2 km

Location rating

8.5

Nearest airport

Surabaya Juanda

Distance to airport

13.6 km

Rooms

Check-in
Check-out

Superior rooms

$27+

Bed type
Provider
Nightly base price
Unknown
$27 per night

Standard rooms

$26+

Bed type
Provider
Nightly base price
Unknown
$26 per night

Reviews

Pros

Cons

Traveller rating

35
57
25
6
1

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Mar 2020
    7.0

    the staff was very kind and helpful, they provided what i requested before in no time. hot water runs perfectly, towels and sandals were clean. the room was also very neat, overall was very pleasant stay for me

    the wall is a bit thin in my opinion, i could clearly hear the person next to my room being on the phone and coughing. was a bit annoying

  • Poor
    Mar 2020
    1.0

    The only pros is the hotel very nearby to Tunjungan Plaza Mall

    The staff didn't inform us that they having a renovation right in front our rooms. Plus I booked 3 rooms for our 3 days 2 nights stay side by side. The mineral water provided in the room ain't free, there charges if we drink it. The water filter provided at the hallway however its not functioning during our stay. The room dusty and the aircond are not cool enough for our convenience. Overall I would say this is the worst experience ever staying in hotel in Surabaya. I'm travelling with huge numbers of people and had a high hope when I booked 3 rooms all as expected as showed in booking. Com pictures. However it's such a worst experience. I had in room massages as well and request for 90 minutes massages but she's stop at 60 minutes time claiming she had to leave. Seriously? I'm so disappointed with the hotel services. During our check out I made a call for trolley to come & collect our luggages however after 20 - 30 minutes still no show. I have to get down to the reception myself and requested it directly with your representative. That 3 days of our stays is a nightmare.

  • Good
    Jan 2020
    7.0

    Location, price value

    Towel, air conditioner, pillow

  • Excellent
    Jan 2020
    9.0

    Location, breakfast, value for money

    None

  • Mediocre
    Dec 2019
    2.5

    nothing!

    dirty room, dirty bedding, incorrect room description, no windows. I asked to change the room because of incorrect description and staff didn’t offer anything what feet my requirements, they also declined my asking to call booking support. We finally agreed (i had no chance and time to look for another hotel) to use room with two separate beds but room was in horrible condition. So thanks to “booking” you can get into situation like this... “booking.com” should take into consideration rating of this hotel, and explain to them how they should behave with customers. I would like to have my money back (even if hotel policy not allow this)

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About

Overview

With a stay at favehotel MEX Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Grand City Surabaya. Featured amenities include complimentary newspapers in the lobby and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.5 Good

based on 169 reviews

7.3

Cleanliness

7.2

Comfort

7.8

Staff

7.6

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
ATM on-site
Business centre
Internet
Concierge service
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Free parking
Linens
Towels
Lift
Massage
Body soap
Bottle of water
Conditioner
Desk
Dining area
Flat-screen TV
Free toiletries
Key access
Key card access
Newspapers
Private bathroom
Private parking
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Slippers
Smoke alarm
Soundproofing
Street parking
Telephone
Tile/marble floor
Toilet
Toilet paper
Toothbrush
Dustbins
TV
Valet parking
Daily housekeeping
Fax/photocopying
Wake-up service
Spa and wellness centre
Safe
Pets not allowed
Storage available
Coffee shop

FAQs when booking at favehotel MEX Surabaya

Where is favehotel MEX Surabaya located?

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Does favehotel MEX Surabaya offer free Wi-Fi?

Does favehotel MEX Surabaya offer free parking?

Does favehotel MEX Surabaya offer free airport shuttle service?

How far is favehotel MEX Surabaya from the airport?

Can you bring pets to favehotel MEX Surabaya?

Does favehotel MEX Surabaya have a pool?

Photos

All photos (15)
Building (3)
Bedroom (4)
Restaurant (2)
Hotel amenity (1)

Location

Most popular landmarks

  • Joko Dolog Statue 373 m
  • Tunjungan Plaza 0.4 km
  • Grahadi 0.5 km
  • Sharp Bamboo Monument 0.5 km
  • Surabaya Plaza Shopping Mall 0.9 km
  • Monumen Kapal Selam 1.1 km

Surabaya travel guide

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Hotels Asia Indonesia East Java Surabaya favehotel MEX Surabaya