Zoom Hotels

3 stars
7.9
Good
based on 199 reviews
199 reviews
Jl Raya Jemursari 109 B-c, Surabaya 60237, Indonesia
Jl Raya Jemursari 109 B-c, Surabaya
+62 623 18480998
Sat 15/8
-
Sun 16/8
2 guests, 1 room
Lounge
Other
Other
Other
Other
Other
Other
Other
Other
Other
Conference room
Other
Other
Other
Hallway
Building
Conference room
Front desk
Other
Building
Other
Hallway
Other
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Zoom Smart Hotel Jemursari offers comfortable 3-star accommodation in Surabaya. It also provides an airport shuttle, a 24-hour reception and a 24-hour business centre.

A wide range of personalised services are available for guests of Zoom Smart Hotel Jemursari, such as a ticket service and a concierge. Laundry facilities, room service and a tour desk are also provided.

The hotel has 80 modern rooms that are fitted with all the necessities to ensure a comfortable stay.

Juanda International Airport is a 20-minute drive from the hotel. Surabaya Zoo and Surabaya Town Square are only a brief drive away.

7.9
Good
199 reviews

Latest deals for Zoom Hotels

Sat 15/8
-
Sun 16/8
King room, 1 king bed
No inclusions
Superior room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Zoom Hotels

  • Room service
  • Business centre
  • Airport shuttle
  • Laundry service
  • Laundry facilities
  • 24-hour front desk
  • Air-conditioned
  • Lift
  • Desk
  • Dining room

Services and conveniences

  • Room service
  • Business centre
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Laundry service

Parking and transportation

  • Airport shuttle

Accessibility and suitability

  • Lift

Workspace

  • Desk

Dining

  • Dining room

Health and safety

  • Daily housekeeping

Basics

  • Air-conditioned

Reviews of Zoom Hotels

7.9
Good
199 verified ratings
Wonderful
82
Very good
38
Good
30
Okay
16
Fair
15
Mediocre
9
Poor
9

Summary of reviews

Guests say
Guest reviews for this hotel are mixed. Many guests appreciated the spacious rooms and found them comfortable, with some highlighting the cleanliness and value for price. However, several reviews mentioned issues with cleanliness such as dirty linens, unprepared rooms, and pests. Service was described as friendly by some, but others experienced problems such as missing amenities, unhelpful staff, and inconsistent room preparation. While some guests felt the hotel offered good value, others were disappointed by the facilities and pricing.
AI-generated from customer reviews
Room Size8.5 out of 10
Cleanliness5 out of 10
Service5 out of 10
Value for Price5 out of 10
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Location

Jl Raya Jemursari 109 B-c, Surabaya 60237

What's nearby

  • Royal Plaza Surabaya1.7 km
  • Surabaya Zoo2.9 km
  • Museum Mpu Tantular3 km
  • Surabaya Town Square3.3 km
  • Monumen Kapal Selam6.2 km
  • Surabaya Plaza Shopping Mall6.2 km
  • World Trade Centre6.4 km
  • Galaxy Mall6.4 km
  • Tunjungan Plaza6.5 km
  • Taman Hiburan Rakyat7.1 km
  • Bukit Darmo7.3 km
  • BG Junction7.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Zoom Hotels

  • Where is Zoom Hotels located?

    Zoom Hotels is located at Jl Raya Jemursari 109 B-c in Wonocolo, 8 km from the centre of Surabaya. Royal Plaza Surabaya is the closest landmark to Zoom Hotels.

  • When is check-in time and check-out time at Zoom Hotels?

    Check-in time is 14:00 and check-out time is 12:00 at Zoom Hotels.

  • How far is Zoom Hotels from the airport?

    Zoom Hotels is 7.9 km from Surabaya Juanda. Zoom Hotels is 67.4 km from Malang.

  • How does KAYAK find such great Zoom Hotels hotel deals?

    KAYAK scours the web for all room deals available at Zoom Hotels in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Zoom Hotels and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Zoom Hotels.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
8.0 km
Surabaya Juanda
7.9 km

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